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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Business center
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Heating
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Family rooms
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Facilities for disabled guests
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Meeting/banquet facilities
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Dry cleaning
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Non-smoking throughout
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Designated smoking area
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Accessible parking
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Wheelchair accessible
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Electric vehicle charging station
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Vending machine - drinks
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Vending machine - snacks
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Breakfast takeaway containers
Review Highlights
Categories
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Property Description
Convenient Location
Located just off Highway 74, our hotel in Matthews, North Carolina offers easy access to Central Charlotte within a 20-minute drive.
Comfortable Accommodations
Enjoy modern amenities such as free WiFi, a 32-inch flat-screen TV, coffee maker, ironing facilities, and free local calls in every room. Some rooms even feature a microwave and refrigerator for added convenience.
Great Facilities
Start your day with a hot breakfast, take a refreshing dip in the outdoor pool, and stay productive at the business centre. Whether you're here for leisure or work, we have everything you need for a comfortable stay.
Book your stay at Hampton Inn Charlotte/Matthews now for a relaxing and convenient experience.
Hot breakfast is no longer being offered.
Pool is closed until further notice.
Fitness center is closed until further notice.
No ice will be available in the building.
Housekeeping will only be offered for guests staying 5+ nights. This must be arranged with the front desk.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Property Accessibility
- Ramp: Yes
- Entrance Door Width: 82
- Entrance Leveled: Yes
- Pet Friendly: Yes
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: Yes
- Restaurant Wheelchair Accessible: Yes
- Elevator Audio Signals: No
- Elevator Braille Numbers: Yes
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Ramp: Yes
- Entrance Door Width: 82
- Entrance Leveled: Yes
- Pet Friendly: Yes
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: Yes
- Restaurant Wheelchair Accessible: Yes
- Elevator Audio Signals: No
- Elevator Braille Numbers: Yes
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Braille Room Numbers: No
- Noticeable Room Number: No
- Room Door Peephole: No
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: No
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: Yes
- Toilet Bathroom Doors Indicator: Yes
- Toilet Grabbing Handles: Yes
- Adjustable Shower Head: No
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: No
- Cabin Under Sink: No
- Shower Level Floor: No
- Handrails: No
- Stair Marked: No
- Pool Handrails: No
- Lift In Pool: Yes
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: Yes
- Public Toilets Emergency Cord: No
- Crouches Cane Impaired: Yes
- Elderly Impaired: Yes
- Electric Wheelchair: Yes
- Hearing Impaired: No
- Manual Wheelchair: Yes
- Visually Impaired: No
- Wheelchair Or Scooter Impaired: Yes
- Crouches Cane Impaired Score: 50
- Elderly Impaired Score: 50
- Electric Wheelchair Score: 50
- Hearing Impaired Score: 0
- Manual Wheelchair Score: 50
- Visually Impaired Score: 0
- Wheelchair Or Scooter Impaired Score: 50
Guest Reviews
door springs did not close doors automatically.
The check in process was awful. The front desk clerk didn’t know what he was doing, he had to call management via his cellphone. He tried to charge me twice for the room. Maybe he was new and needed more training. I wasn’t the only one that complained about this.
I enjoyed breakfast and the friendly staff.
I didn’t like that the pool was not open.
It was conveniently located near where our plans were.
We were not informed that the A/C was out, there wasn’t many parking spaces, the pool was not in service in the middle of summer and we had to pay for parking at the hotel which is insane.
location and breakfast
lack of Xtra towels
Si me gustó realmente muy bonito
Check in was easy , front desk very professional, very clean hotel
There was a light that flickered all night through the window. Also there was a charge after my stay I was aware of and have been unable to contact anyone for a receipt
Great place to sleep.
After renting a room for 2 nights I was charged over $5.00 each night just to park at the hotel and that is in addition to the room! Also, nothing is said about this EXTRA PARKING FEE on their website. Is this a "hook and crook"?
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