Sheraton Zagreb Hotel

Hotels
•
Sheraton
8.7 (5492 reviews)
Kneza Borne 2 , Zagreb , HR
+385 52 808 895

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Great location
Cons:
Noise from neighboring rooms
Rooms need updates
Issues with heating

Categories

Cleanliness
7.84
The hotel does not deserve 5 stars, it is old and needs renovation, the wallpaper is peeling.
Service
9.31
Staff was extremely kind and accommodating; many positive mentions of helpful staff.
Location
9.35
Great proximity to attractions, easy walking distance to trams and markets.
Room Quality
8.3
Comfortable rooms but in need of refresh; positive mentions of comfortable beds.
Amenities
8.33
Good facilities but suggestions for improvements like spa quality.
Value for Money
8.29
Generally good value, but some feel it's overpriced for a 5-star rating.
Food and Beverage
9.34
Breakfast was incredible; high praise for food quality.
Overall Experience
8.81
Overall positive experiences with some noted drawbacks, but nothing major.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 07:58

Property Description

Luxurious Accommodation
Situated in the heart of Zagreb, the elegant 5-star Sheraton hotel offers air-conditioned rooms with minibars and satellite TV. The rooms feature marble bathrooms and comfortable seating areas, providing a luxurious stay for guests.

Wellness and Dining
Guests can enjoy complimentary access to the indoor swimming pool and gym at the Health Club. The hotel's restaurant serves a variety of Croatian and international cuisine, while Café Imperial and the Piano Bar offer a selection of snacks and beverages. During summer, guests can dine on the outdoor terrace with a stunning view of Zagreb's center.

Convenient Location
Conveniently located near the Main Train Station and Main Square, the Sheraton Zagreb is within walking distance to shops, outdoor cafés, and cultural attractions. Book now to experience luxury and convenience in the heart of Zagreb.

Important information:

When booking more than 5 rooms, different policies and additional supplements may apply.

Please note that the credit card used for a nonrefundable booking needs to be presented upon check-in.

Please note that the working hours of Spa and Wellness Center on 24 December, 26 December and 31 December are from 10:00 to 19:00. The center is closed on 25 December.

Please note that the only designated area for smoking at the hotel is the terrace".Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZAG

Location

Guest Reviews

8.7
Based on 5492 reviews
Cleanliness: 7.84
Service: 9.31
Location: 9.35
Room Quality: 8.3
Amenities: 8.33
Value for Money: 8.29
Food and Beverage: 9.34
Overall Experience: 8.81
S
Simoska • solo_traveller • mk
10
Pros:

Sve e top

2026-10-17 • via Nuitee
C
Clive and Vivianne • couple • au
9
Brief overnight stay .
Pros:

Our room was very comfortable , Lovelly breakfast with lots of options .

Cons:

Nothing

2026-10-17 • via Nuitee
H
herodotou • couple • cy
10
Pros:

Πολύ ωραίο εξερετικο

2026-10-15 • via Nuitee
T
Thabbta • couple • gb
10
Pros:

I felt that they were extremely kind and delicate, I was celebrating my birthday and I when I arrived in the room there was a piece of cake with a lovely letter from the team, I felt cherished

2026-10-15 • via Nuitee
J
Jelena • couple • se
10
2026-10-13 • via Nuitee
H
Hale • couple • nl
8
2026-10-12 • via Nuitee
U
Utku başcı • solo_traveller • tr
9
2026-10-11 • via Nuitee
S
Snjezana • couple • gb
10
2026-10-11 • via Nuitee
U
Utku başcı • solo_traveller • tr
9
2026-10-11 • via Nuitee
Z
Zeljko • solo_traveller • rs
10
2026-10-10 • via Nuitee
H
Huseyin Yıldıray • couple • tr
8
Pros:

İçinde iyi bir restoran mevcut ve geç saatlere kadar açık. Yemekleri güzel, garson şahane bir adam. Tekrar geleceğim.

2026-10-09 • via Nuitee
G
Gabriele • solo_traveller • ie
9
Pros:

Friendly and helpful staff, practical amenities.

Cons:

It is not possible to open the windows. You can only use the AC to change the air of the rooms.

2026-10-09 • via Nuitee
M
Marko • solo_traveller • rs
8
2026-10-08 • via Nuitee
E
Elena • solo_traveller • ru
5
Cons:

Рваный халат, проблемы с кофемашиной на завтраке- очереди к аппарату

2026-10-08 • via Nuitee
M
Melani • solo_traveller • hr
1
2026-10-07 • via Nuitee
J
Justinija • couple • hr
10
2026-10-07 • via Nuitee
T
Theokli • couple • cy
7
2026-10-07 • via Nuitee
R
Roman • extended_group • cz
9
naprostá spokojenost , doporučuji
Pros:

Chutná a rozmanitá snídaně. Pěkný a čistý pokoj, pohodlné postele.

Cons:

Trošku se tvořila fronta u kávovarů během snídaně.

2026-09-19 • via Nuitee
I
Ivana • solo_traveller • hr
10
2026-09-18 • via Nuitee
I
Ivana • solo_traveller • hr
10
2026-09-18 • via Nuitee