Mercure Rouen Centre Cathédrale

Hotels
•
Mercure
8.5 (4096 reviews)
7 Rue Croix de Fer , Rouen , fr

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Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent location
Friendly service
Good breakfast
Cons:
Cold room
Limited amenities

Categories

Cleanliness
8.14
Generally clean with minor concerns noted about room maintenance.
Service
9.11
Staff were very friendly and helpful, enhancing the overall experience.
Location
9.15
Perfect location in the center, ideal for accessing shops and restaurants.
Room Quality
8.1
Comfortable rooms; however, some mention issues with temperature control.
Amenities
7.63
Aging decor and some amenities missing, such as insufficient hot water.
Value for Money
8.59
Good value considering location and services provided.
Food and Beverage
8.64
Breakfast was well-received; overall, good food quality.
Overall Experience
8.61
Overall positive experience with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:55

Property Description

Luxurious Accommodation
Indulge in the comfort of air-conditioned rooms with modern amenities at Mercure Rouen Centre Cathédrale.

Delicious Dining Options
Start your day right with a full breakfast or opt for a quick express breakfast. Unwind with a drink at the hotel bar.

Convenient Location
Explore Rouen's iconic landmarks like Notre Dame Cathedral and Gros Horloge within walking distance. Benefit from private parking and easy access to the train station.

Experience the perfect blend of convenience and luxury at Mercure Rouen Centre Cathédrale. Book now for an unforgettable stay.

Important information:

For guests arriving by car, please enter the following address in your GPS device: rue des Arsins.

Please note that all the rooms of this property are nonsmoking.

Please note that 43 parking spaces are available on the parking. Parking spaces cannot be guaranteed, even during your whole stay, you may have a place one night but not the others.

Please note that children under 12 years old can enjoy breakfast for free.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORY

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 18 per day.

Location

Guest Reviews

8.5
Based on 4096 reviews
Cleanliness: 8.14
Service: 9.11
Location: 9.15
Room Quality: 8.1
Amenities: 7.63
Value for Money: 8.59
Food and Beverage: 8.64
Overall Experience: 8.61
H
Hermann Willi • extended_group • de
10
Pros:

Einfach gut

2026-06-13 • via Nuitee
F
FILIPE • solo_traveller • fr
10
2026-06-13 • via Nuitee
R
Robin • couple • us
10
Pros:

Perfect location. Elegant & comfortable

2026-06-13 • via Nuitee
F
Fernando • couple • es
8
Relax
Pros:

Ubicación

Cons:

Un poco antiguo

2026-06-13 • via Nuitee
B
beatrice • couple • fr
7
Pros:

L'emplacement

Cons:

Le personnel moyen dans leur réaction suite aux événements

2026-06-13 • via Nuitee
J
Jacqueline • couple • nl
10
super verblijf
Pros:

prima locatie, bedden waren heerlijk

Cons:

niets

2026-06-11 • via Nuitee
J
Jean-Marie • couple • fr
8
sèjour agréable
Pros:

l'emplacement, le personnel

Cons:

l'accès à l'hôtel et au parking

2026-06-11 • via Nuitee
S
Susan • couple • au
6
Great location- poor room
Pros:

Location

Cons:

Bed was at an angle in the room- felt odd!

2026-06-10 • via Nuitee
C
claudine • solo_traveller • fr
8
Emplacement et parking tres agreables
Pros:

L’emplacement. Le petit déjeuner. Le parking

Cons:

La décoration de la chambre . La vue surestimée vu le coût de cette chambre «  privilège « 

2026-06-10 • via Nuitee
C
Catherine • extended_group • fr
9
Pros:

Excellent petit déjeuner. Hôtel très bien situé au cœur du vieux Rouen. Chambre agréable et très propre

2026-06-10 • via Nuitee
J
JUNKO • couple • jp
8
2026-06-10 • via Nuitee
B
Bergthora • extended_group • is
9
2026-06-09 • via Nuitee
S
sylvie • family_with_children • fr
10
2026-06-08 • via Nuitee
M
michèle • solo_traveller • fr
7
Globalement convenable
Pros:

Accueil attentif

Cons:

Odeur de moisi de la literie : linge de lit propre mais mal séché. Après demande, changement rapide du linge

2026-06-08 • via Nuitee
C
Christiane • couple • be
7
2026-06-08 • via Nuitee
G
Guy • couple • fr
10
Presque parfait
Pros:

Tout ,et la gentillesse de la majorité de l’équipe .petit dej parfait

Cons:

La condescendance d’un seul membre de l’équipe

2026-06-08 • via Nuitee
O
Odile • solo_traveller • fr
9
2026-06-07 • via Nuitee
P
PHILIPPE • couple • fr
8
Cons:

Des amis nous ont dit qu'il valait mieux téléphoner directement à l'hôtel plutôt que de passer par vous en partie à cause des prix

2026-06-07 • via Nuitee
P
Philippe • couple • fr
9
2026-06-07 • via Nuitee
G
Gary • couple • ca
9
Fun stay
Pros:

Great location, in old town

2026-06-06 • via Nuitee