Mercure Rouen Centre Cathédrale

Hotels
•
Mercure
8.5 (4553 reviews)
7 Rue Croix de Fer , Rouen , FR

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent location
Friendly service
Good breakfast
Cons:
Cold room
Limited amenities

Categories

Cleanliness
8.14
Generally clean with minor concerns noted about room maintenance.
Service
9.11
Staff were very friendly and helpful, enhancing the overall experience.
Location
9.15
Perfect location in the center, ideal for accessing shops and restaurants.
Room Quality
8.1
Comfortable rooms; however, some mention issues with temperature control.
Amenities
7.63
Aging decor and some amenities missing, such as insufficient hot water.
Value for Money
8.59
Good value considering location and services provided.
Food and Beverage
8.64
Breakfast was well-received; overall, good food quality.
Overall Experience
8.61
Overall positive experience with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:55

Property Description

Luxurious Accommodation
Indulge in the comfort of air-conditioned rooms with modern amenities at Mercure Rouen Centre Cathédrale.

Delicious Dining Options
Start your day right with a full breakfast or opt for a quick express breakfast. Unwind with a drink at the hotel bar.

Convenient Location
Explore Rouen's iconic landmarks like Notre Dame Cathedral and Gros Horloge within walking distance. Benefit from private parking and easy access to the train station.

Experience the perfect blend of convenience and luxury at Mercure Rouen Centre Cathédrale. Book now for an unforgettable stay.

Important information:

For guests arriving by car, please enter the following address in your GPS device: rue des Arsins.

Please note that all the rooms of this property are nonsmoking.

Please note that 43 parking spaces are available on the parking. Parking spaces cannot be guaranteed, even during your whole stay, you may have a place one night but not the others.

Please note that children under 12 years old can enjoy breakfast for free.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORY

Location

Guest Reviews

8.5
Based on 4553 reviews
Cleanliness: 8.14
Service: 9.11
Location: 9.15
Room Quality: 8.1
Amenities: 7.63
Value for Money: 8.59
Food and Beverage: 8.64
Overall Experience: 8.61
D
Diane • solo_traveller • fr
8
Séjour d'une nuit
Pros:

Séjour rapide d'une nuit en septembre pour passer la soirée à Rouen et repartir le lendemain matin :
Hôtel très bien placé. Personnel sympathique.
Chambre confortable et spacieuse. Propre. Calme.
Petit déjeuner copieux

Cons:

RAS

2026-09-19 • via Nuitee
J
Jonathan • couple • fr
10
2026-09-18 • via Nuitee
A
Azucena • extended_group • es
8
2026-09-18 • via Nuitee
S
Sibylle • solo_traveller • de
9
Sehr komfortables Hotel in Top-Lage
Pros:

Die Lage ist sehr zentral, die wichtigsten Sehenswürdigkeiten sind fußläufig gut erreichbar. Schön war, dass bereitstehende Wasserflaschen jederzeit aufgefüllt werden durften. Das Bad war sehr komfortabel und gut ausgestattet, das Personal freundlich.

Cons:

Leider wurde uns im Vorfeld drei Mal ein falscher Code für das Herunterlassen des Pollers (Zufahrt zum Parkplatz) genannt, wir haben dann in einem nahegelegenen öffentlichen Parkhaus geparkt. Wir haben es dabei belassen, was aber kein größeres Problem war.

2026-09-18 • via Nuitee
M
mariana • couple • ro
10
Totul a fost foare bine.
Pros:

locatia este chiar in centru si parcarea este de un real folos.
Micul dejun a fost foarte bun si variat.

Cons:

Nu am reprosuri.

2026-09-17 • via Nuitee
D
David • solo_traveller • gb
8
Ideally placed
Pros:

The fact that we could park in the middle of the city centre was brilliant. The room was large and comfortable with a big bed, so ideal. The staff al spoke English

Cons:

The first staff member we had dealings with, at reception, was hard work.

2026-09-17 • via Nuitee
G
giuseppe • couple • it
9
2026-09-17 • via Nuitee
D
Didier • extended_group • fr
10
Pros:

La situation est exceptionnelle la chambre très confortable et le petit déjeuner parfait.
Le personnel est très sympathique et chaleureux

Cons:

Ras

2026-09-16 • via Nuitee
F
Fa La Las • family_with_children • pl
10
Pros:

Bardzo dobre śniadanie, dobre sery, wybór herbat, … więcej niż oczekiwaliśmy i bardziej różnorodnie niż w porownywalnych cenowo hotelach. Centrum, blisko głównych zabytków, w kilka minut na piechotę.
Parking dla odważnych, ale daliśmy radę 😅

2026-09-16 • via Nuitee
H
Hippolyte • solo_traveller • fr
9
Pros:

Super hotel ! Chambre propre, spacieuse et personnel au petits soins !

Cons:

Ras !

2026-09-15 • via Nuitee
R
Rich • couple • us
9
2026-09-14 • via Nuitee
G
George • family_with_children • gb
8
2026-09-14 • via Nuitee
D
Didier • couple • be
8
Pros:

Emplacement parfait

2026-09-14 • via Nuitee
J
jean-marie • family_with_children • fr
8
Confortable et fonctionnel, malgré la difficulté d'accès en voiture, parking étroit, mais justifié
Pros:

Possibilité de diner et emplacement en plein centre ville

Cons:

Lampe principale ne pouvant s'éteindre qu'en la débranchant de la prise et celle-ci difficile à atteindre - Branchement de la de la bouilloire ne fonctionnant pas.

2026-09-13 • via Nuitee
L
Laura • solo_traveller • it
9
Pros:

Ottima posizione, pulito, personale disponibile.

2026-09-13 • via Nuitee
O
Olivier • solo_traveller • be
10
Très agréable
Pros:

Emplacement
Logement très bien équipé
Parking gratuit à proximité
Véranda et le jardin
Les indications très claires

Cons:

Rien tout était parfait

2026-09-13 • via Nuitee
I
Isa • solo_traveller • fr
9
2026-09-13 • via Nuitee
A
Anna • family_with_children • gb
10
2026-09-13 • via Nuitee
J
Jannic • couple • fr
8
Séjour sympathique , hotel avec de bonnes prestations
Pros:

Donc hotel au centre ville , proche de beaux monuments , chambre comfortable et belle , bon petit déjeuner ,

Cons:

On aurait avoir des boissons dans le frigidaire

2026-09-13 • via Nuitee
L
Lukas • couple • ch
8
2026-09-12 • via Nuitee