Mercure Rouen Centre Cathédrale

Hotels
•
Mercure
8.5 (4208 reviews)
7 Rue Croix de Fer , Rouen , fr

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent location
Friendly service
Good breakfast
Cons:
Cold room
Limited amenities

Categories

Cleanliness
8.14
Generally clean with minor concerns noted about room maintenance.
Service
9.11
Staff were very friendly and helpful, enhancing the overall experience.
Location
9.15
Perfect location in the center, ideal for accessing shops and restaurants.
Room Quality
8.1
Comfortable rooms; however, some mention issues with temperature control.
Amenities
7.63
Aging decor and some amenities missing, such as insufficient hot water.
Value for Money
8.59
Good value considering location and services provided.
Food and Beverage
8.64
Breakfast was well-received; overall, good food quality.
Overall Experience
8.61
Overall positive experience with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:55

Property Description

Luxurious Accommodation
Indulge in the comfort of air-conditioned rooms with modern amenities at Mercure Rouen Centre Cathédrale.

Delicious Dining Options
Start your day right with a full breakfast or opt for a quick express breakfast. Unwind with a drink at the hotel bar.

Convenient Location
Explore Rouen's iconic landmarks like Notre Dame Cathedral and Gros Horloge within walking distance. Benefit from private parking and easy access to the train station.

Experience the perfect blend of convenience and luxury at Mercure Rouen Centre Cathédrale. Book now for an unforgettable stay.

Important information:

For guests arriving by car, please enter the following address in your GPS device: rue des Arsins.

Please note that all the rooms of this property are nonsmoking.

Please note that 43 parking spaces are available on the parking. Parking spaces cannot be guaranteed, even during your whole stay, you may have a place one night but not the others.

Please note that children under 12 years old can enjoy breakfast for free.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORY

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 18 per day.

Location

Guest Reviews

8.5
Based on 4208 reviews
Cleanliness: 8.14
Service: 9.11
Location: 9.15
Room Quality: 8.1
Amenities: 7.63
Value for Money: 8.59
Food and Beverage: 8.64
Overall Experience: 8.61
H
Heinz • couple • de
10
Schöne Zwischenübernachtung.
Pros:

Die Lage war perfekt,alles fussläufig erreichbar.Schönes Hotel!

2026-07-18 • via Nuitee
C
Carpediem63 • solo_traveller • it
9
Pros:

La posizione è eccezionale. Comodo il parcheggio dell'hotel, raggiungibile con le indicazioni dello staff, e il codice per poter accedere alla zona pedonale. Il loro garage è un po' stretto, per cui inadatto a suv o auto ingombranti. Bella la struttura e le camere. Favolosa la colazione. Noi abbiamo anche cenato con soddisfazione.

Cons:

Nulla di negativo da segnalare.

2026-07-18 • via Nuitee
A
Anke • couple • nl
7
2026-07-18 • via Nuitee
L
Laura • family_with_children • gb
9
Pros:

Fantastic location, lovely breakfast and very helpful and warm staff.

Cons:

N/A

2026-07-18 • via Nuitee
P
Prof. Dr Gotlind • solo_traveller • de
10
2026-07-17 • via Nuitee
A
AGUSTIN • solo_traveller • es
10
2026-07-17 • via Nuitee
V
Virginie • extended_group • be
8
Un emplacement idéalement situé proche de la cathédrale
Pros:

Emplacement central chambre correcte et propre

2026-07-17 • via Nuitee
S
STEPHANE • couple • fr
8
Très très bien.
Cons:

climatisation poussive

2026-07-17 • via Nuitee
F
Fariborz • couple • de
9
Empfehlenswert für die Städtereise
Pros:

Sehr zentrale Lage

Cons:

Schwierige Zufahrt, sehr enge Tiefgarage

2026-07-17 • via Nuitee
S
Sandra • solo_traveller • br
10
2026-07-17 • via Nuitee
W
Walter • couple • at
8
2026-07-17 • via Nuitee
F
Flora • solo_traveller • fr
9
2026-07-17 • via Nuitee
S
sally • couple • gb
7
Excellent central and quiet location in the historic centre. Excellent breakfast.
Pros:

The quality and range of the breakfast was very good. This also included different gluten free foods , and non standard things eg Normandy cooked apples.
Appreciated the quiet room and the quiet location

Cons:

Room lighting was not bright enough. And is so common with hotels, there is no central overhead light

2026-07-16 • via Nuitee
P
Palashev • couple • be
7
Pros:

The location is perfectly in the center of the city. The room was spacious and clean. The breakfast had a lot of choices.

Cons:

You have to pay surplus for the parking at the hotel.

2026-07-16 • via Nuitee
J
Jean-Pierre • couple • fr
9
2026-07-16 • via Nuitee
M
Maris • couple • lv
10
2026-07-16 • via Nuitee
C
CLAIRE • couple • fr
8
2026-07-16 • via Nuitee
D
Davide • solo_traveller • it
10
2026-07-15 • via Nuitee
M
Mamion • solo_traveller • fr
5
Pros:

L'emplacement

Cons:

Ne correspond plus à ce qu'on attend d'un hôtel Mercure.
Établissement qui a vieilli,(moquette) et mérite un rafraîchissement.

2026-07-15 • via Nuitee
L
Laurence • couple • fr
8
Excellent emplacement pour un weekend découverte de la partie historique de Rouen, nous recommandons
Pros:

Hôtel très bien situé pour accéder dans le vieux Rouen historique. Petit déjeuner très bon et copieux. Chambre propre, spacieuse et au calme. Personnel très agréable. Fontaine d'eau plate et pétillante à disposition très appréciable par cette forte canicule.

Cons:

Petit bémol : le petit réfrigérateur ne fonctionnait pas et le système de climatisation était moyen, impossible de diminuer la température aux vus des températures extérieures.

2026-07-15 • via Nuitee