Mercure Rouen Centre Cathédrale

Hotels
•
Mercure
8.5 (4553 reviews)
7 Rue Croix de Fer , Rouen , FR

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent location
Friendly service
Good breakfast
Cons:
Cold room
Limited amenities

Categories

Cleanliness
8.14
Generally clean with minor concerns noted about room maintenance.
Service
9.11
Staff were very friendly and helpful, enhancing the overall experience.
Location
9.15
Perfect location in the center, ideal for accessing shops and restaurants.
Room Quality
8.1
Comfortable rooms; however, some mention issues with temperature control.
Amenities
7.63
Aging decor and some amenities missing, such as insufficient hot water.
Value for Money
8.59
Good value considering location and services provided.
Food and Beverage
8.64
Breakfast was well-received; overall, good food quality.
Overall Experience
8.61
Overall positive experience with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:55

Property Description

Luxurious Accommodation
Indulge in the comfort of air-conditioned rooms with modern amenities at Mercure Rouen Centre Cathédrale.

Delicious Dining Options
Start your day right with a full breakfast or opt for a quick express breakfast. Unwind with a drink at the hotel bar.

Convenient Location
Explore Rouen's iconic landmarks like Notre Dame Cathedral and Gros Horloge within walking distance. Benefit from private parking and easy access to the train station.

Experience the perfect blend of convenience and luxury at Mercure Rouen Centre Cathédrale. Book now for an unforgettable stay.

Important information:

For guests arriving by car, please enter the following address in your GPS device: rue des Arsins.

Please note that all the rooms of this property are nonsmoking.

Please note that 43 parking spaces are available on the parking. Parking spaces cannot be guaranteed, even during your whole stay, you may have a place one night but not the others.

Please note that children under 12 years old can enjoy breakfast for free.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORY

Location

Guest Reviews

8.5
Based on 4553 reviews
Cleanliness: 8.14
Service: 9.11
Location: 9.15
Room Quality: 8.1
Amenities: 7.63
Value for Money: 8.59
Food and Beverage: 8.64
Overall Experience: 8.61
L
lewis • solo_traveller • fr
7
2026-10-13 • via Nuitee
A
Ana • couple • es
9
Estuvimos muy bien y comodos
Pros:

Ubicacion excelente muy cerca de la catedral

Cons:

La tv ningun canal en español

2026-10-13 • via Nuitee
S
Susan • couple • ca
8
We had just arrived from Canada, so very tired, and I don’t remember too much about our stay.
Pros:

Location in the heart of Rouen.

Cons:

The parking was difficult to get into.

2026-10-13 • via Nuitee
I
INMACULADA • solo_traveller • es
10
Pros:

Todo

2026-10-13 • via Nuitee
F
Franziska • solo_traveller • ch
9
2026-10-12 • via Nuitee
W
Walter LJunior • solo_traveller • br
10
Ótimo
Pros:

Tudo

Cons:

Garagem bem pequena, café da manhã caro

2026-10-12 • via Nuitee
P
Philippe • solo_traveller • fr
9
Pros:

Super emplacement dans la vieille ville

2026-10-11 • via Nuitee
C
Cristina • couple • gb
10
Short, but very comfortable stay, lovely breakfast and friendly staff
Pros:

Friendly comfortable environment. Great breakfast.
Water re-fill a bonus
Super location.
Bedroom clean and comfortable.

Cons:

nothing

2026-10-11 • via Nuitee
O
Oleksii • solo_traveller • ua
10
2026-10-10 • via Nuitee
R
Ruth • couple • ch
8
2026-10-10 • via Nuitee
F
Franziska • solo_traveller • ch
4
2026-10-10 • via Nuitee
M
Mylène • family_with_children • fr
9
Pros:

vue chambre sur cour intérieure et tuyau --> pas terrible

2026-10-10 • via Nuitee
J
Jean-Luc • couple • fr
10
Parfait. Et nous reviendrons !
Pros:

Tout a été parfait : un personnel très attentionné et efficace, un emplacement idéal de l'hôtel, une chambre très bien placée et très confortable, un petit-déjeuner exceptionnel.

Cons:

peut-être une salle de bain moins confortable comparée à la chambre.

2026-10-08 • via Nuitee
A
Almazbek • solo_traveller • kg
9
Pros:

Месторасположение. Цена и качество

2026-10-07 • via Nuitee
S
Simone • couple • it
8
2026-10-07 • via Nuitee
I
Iuliia • extended_group • tr
8
Pros:

Все было хорошо, удобное местоположение и отличный завтрак!

Cons:

так как отель расположен в самой исторической части, где запрещено движение, у нас возникли проблемы с заездом . Да, отель высылает предварительно код для проезда через паркур, но навигатор привел нас к другому заезду, где код был недействительным. Поэтому мы потратили дополнительно время на то, чтобы дозвонится до отеля и выяснить причину, создав при этом пробку на въезде для других машин. Также, подземная парковка очень узкая, будьте внимательны!

2026-10-07 • via Nuitee
S
Susan • couple • gb
9
Loved the hotel and the location. Just make sure the access code is up to date.
Pros:

Although the hotel was in the centre of the old town it was wonderfully quiet and peaceful.
Nice touch having a fridge too. Shower was excellent.

Cons:

The hotel is in the middle of the old town so if you arrive by car it’s a bit complicated to get to. The hotel provided an access code for us to use but it didn’t work and it was only because another driver gave us the correct code that we were able to get into the town. Apparently the code we were given had expired!

2026-10-07 • via Nuitee
H
Huw • solo_traveller • gb
8
Perfect for the Cathedral
Pros:

An attractive and well appointed brand hotel in the old town very close to the Cathedral.
Helpful staff. Were able to provide dinner in the restaurant when I arrived unexpectedly late due.
The room was clean and well appointed.

Cons:

Nothing worth mentioning.

2026-10-07 • via Nuitee
D
Diane • solo_traveller • fr
8
Séjour d'une nuit
Pros:

Séjour rapide d'une nuit en septembre pour passer la soirée à Rouen et repartir le lendemain matin :
Hôtel très bien placé. Personnel sympathique.
Chambre confortable et spacieuse. Propre. Calme.
Petit déjeuner copieux

Cons:

RAS

2026-09-19 • via Nuitee
A
Azucena • extended_group • es
8
2026-09-18 • via Nuitee