Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly and attentive staff
Good location
Cons:
Inconsistent service quality
Limited breakfast variety

Categories

Cleanliness
8.3
Guests noted the rooms were clean and comfortable, but there were some concerns about maintenance.
Service
9.3
Overall staff was reported to be very friendly and attentive, though there were some instances of poor service.
Location
9.3
The location was frequently highlighted as a positive aspect, with easy access to nearby attractions.
Room Quality
8.8
Rooms were described as spacious and comfortable, but there were minor criticisms regarding decor.
Amenities
8.8
Amenities were mentioned positively overall, though there were minor drawbacks such as lack of variety in breakfast.
Value for Money
8.8
Guests felt they received good value for the quality of the hotel and services offered.
Food and Beverage
8.3
Breakfast quality was good, but some guests noted a lack of variety.
Overall Experience
8.8
Guests had a positive experience overall, with a few isolated issues mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:39

Property Description

Spacious and Modern Suites
Lancaster House presents 55 spacious suites in a chic modern setting, ranging from 45 to 82 square meters. Each suite features a private terrace on the second floor, providing a comfortable and luxurious stay.

Dining and Entertainment
Indulge in a culinary experience at our two restaurants - Gatsby and Bistró 106, offering a variety of international dishes and Colombian coffee. Unwind at our Bar with international cocktails and live music, ensuring a delightful evening for our guests.

Convenience and Comfort
From a Business Center to event rooms, an updated gym, and various services like 24-hour suite service and shuttle service, Lancaster House ensures a convenient and comfortable stay for families, groups, executives, and long-term guests.

Experience the luxury and convenience of Lancaster House - book your stay now for an unforgettable experience!

Important information:

Please note that Colombian citizens living abroad and foreign guests are tax-exempt when buying a tourist package (accommodations plus service).

Children under 18 must be accompanied by an adult at check-in.

Please note that pets are allowed only for guests staying in the Junior suite with Terrace, and additional daily fee will apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOG

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children up to and including 5 years old stay for free when using an available extra bed.
    People 6 years old and over stay for COP 75,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs COP 15000 per day.

Location

Guest Reviews

8.8
Based on 2154 reviews
Cleanliness: 8.3
Service: 9.3
Location: 9.3
Room Quality: 8.8
Amenities: 8.8
Value for Money: 8.8
Food and Beverage: 8.3
Overall Experience: 8.8
J
Jose Fernando • solo_traveller • co
10
Pros:

Iluminación, comodidad, limpieza, atención recibida.

Cons:

N/A

2026-07-24 • via Nuitee
M
María Claudia • family_with_children • co
8
Muy buena estadía
Pros:

Me hospedé en una suite y tuve una muy buena experiencia. Los espacios son amplios, la atención del personal fue excelente y la ubicación es muy conveniente. En general, es un hotel que recomiendo y al que volvería. El desayuno es excelente y está muy bien ubicado.

Cons:

Como sugerencia, considero que las camas de la habitación secundaria podrían ser más cómodas. Además, cuando necesité informar que me retrasaría en la entrega de la habitación, fue difícil comunicarme con el hotel. Mejorar ese canal de atención haría la experiencia aún mejor

2026-07-24 • via Nuitee
S
Silvio • solo_traveller • cl
4
Cons:

La almohada tenia una araña a mi llegada

2026-07-24 • via Nuitee
J
Juan Luis • solo_traveller • cr
10
Me quedo a deber el mejor
Pros:

La ubicacion

Cons:

Poco descuidado

2026-07-24 • via Nuitee
E
Erson • solo_traveller • co
8
2026-07-21 • via Nuitee
A
Alan • solo_traveller • ec
10
Estancia recomendada
Pros:

El lugar siempre es limpio, preparado, y ordenado. La ubicación es ideal y se siente como un hotel de 5 estrellas.

Cons:

Recomiendo incrementar las opciones en el buffet del desayuno.

2026-07-21 • via Nuitee
S
Sandra Milena • solo_traveller • co
9
2026-07-21 • via Nuitee
A
Ana María • solo_traveller • co
8
2026-07-20 • via Nuitee
I
Inger Marie • family_with_children • dk
10
Pros:

The staff was very professional and helpful in all situations. The hotel is located in a nice part of Bogota and easy to get to the center

2026-07-19 • via Nuitee
V
Victor • solo_traveller • co
9
2026-07-18 • via Nuitee
J
José • solo_traveller • co
10
Pros:

El alojamiento y el.personal

2026-07-18 • via Nuitee
R
Requena • solo_traveller • ve
9
Pros:

Muy limpio y céntrico de todo . Buen desayuno y precio .. habitaciones tipo Apat algo vieja data .. pero bueno

Cons:

El internet es algo malo

2026-07-18 • via Nuitee
R
Rosmery • solo_traveller • do
10
Pros:

Excelente lugar, el personal muy amable, un desayuno muy bueno y camas muy cómodas, queda frente a una estación de autobuses y se puede caminar por la zona en busca de opciones de comida, al lado hay un supermercado y está cerca en taxi de los centros comerciales.

2026-07-16 • via Nuitee
M
Maria • extended_group • pr
10
Bien
Pros:

El área la encontré buena la suite amplia muy buen desayuno los empleados muy amables

Cons:

El matress un poco duro y el ruido de los carros

2026-07-16 • via Nuitee
E
Enrique • solo_traveller • co
10
2026-07-14 • via Nuitee
• solo_traveller • co
10
Pros:

Lo comodo y la variedad en los desayunos la tencion del personal

Cons:

Todo estuvo muy bien

2026-07-13 • via Nuitee
G
Giovanni • solo_traveller • co
7
2026-07-12 • via Nuitee
R
Ricardo • solo_traveller • pa
10
Excelente
Pros:

Ubicación

Cons:

La ventana de mi recámara no abría

2026-07-10 • via Nuitee
P
PaolaBedoya • couple • co
9
Confort y Comodida, excelente lugar.
Pros:

Es un lugar antiguo pero lleno de confort, amplias habitaciones, comodidad, los desayunos son buffet y deliciosos, cama cómoda, lugar limpio, personal amable, la ubicación es lo mejor. Volveré siempre.

Cons:

No hay jabones ni shampoo, estuve en dos habitaciones y solo jabón de manos. En este tiempo de mundial tuvimos que pagar 30 mil en consumos por cada persona para poder ver el partido, siendo huespedes.

2026-07-09 • via Nuitee
A
Andrea • couple • co
10
Comfortable
Pros:

Is clean, spacious and comfortable

Cons:

I liked everything

2026-07-08 • via Nuitee