Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly and attentive staff
Good location
Cons:
Inconsistent service quality
Limited breakfast variety

Categories

Cleanliness
8.3
Guests noted the rooms were clean and comfortable, but there were some concerns about maintenance.
Service
9.3
Overall staff was reported to be very friendly and attentive, though there were some instances of poor service.
Location
9.3
The location was frequently highlighted as a positive aspect, with easy access to nearby attractions.
Room Quality
8.8
Rooms were described as spacious and comfortable, but there were minor criticisms regarding decor.
Amenities
8.8
Amenities were mentioned positively overall, though there were minor drawbacks such as lack of variety in breakfast.
Value for Money
8.8
Guests felt they received good value for the quality of the hotel and services offered.
Food and Beverage
8.3
Breakfast quality was good, but some guests noted a lack of variety.
Overall Experience
8.8
Guests had a positive experience overall, with a few isolated issues mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:39

Property Description

Spacious and Modern Suites
Lancaster House presents 55 spacious suites in a chic modern setting, ranging from 45 to 82 square meters. Each suite features a private terrace on the second floor, providing a comfortable and luxurious stay.

Dining and Entertainment
Indulge in a culinary experience at our two restaurants - Gatsby and Bistró 106, offering a variety of international dishes and Colombian coffee. Unwind at our Bar with international cocktails and live music, ensuring a delightful evening for our guests.

Convenience and Comfort
From a Business Center to event rooms, an updated gym, and various services like 24-hour suite service and shuttle service, Lancaster House ensures a convenient and comfortable stay for families, groups, executives, and long-term guests.

Experience the luxury and convenience of Lancaster House - book your stay now for an unforgettable experience!

Important information:

Please note that Colombian citizens living abroad and foreign guests are tax-exempt when buying a tourist package (accommodations plus service).

Children under 18 must be accompanied by an adult at check-in.

Please note that pets are allowed only for guests staying in the Junior suite with Terrace, and additional daily fee will apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOG

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children up to and including 5 years old stay for free when using an available extra bed.
    People 6 years old and over stay for COP 75,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs COP 15000 per day.

Location

Guest Reviews

8.8
Based on 2140 reviews
Cleanliness: 8.3
Service: 9.3
Location: 9.3
Room Quality: 8.8
Amenities: 8.8
Value for Money: 8.8
Food and Beverage: 8.3
Overall Experience: 8.8
Y
Yumbla • solo_traveller • ec
10
Pros:

.

Cons:

.

2026-07-04 • via Nuitee
A
Ana • family_with_children • co
1
2026-07-04 • via Nuitee
L
Liliana • family_with_children • in
10
2026-07-03 • via Nuitee
A
Adriana marcela • couple • co
10
2026-07-03 • via Nuitee
Y
YENNY PAOLA HERNANDEZ • solo_traveller • co
10
2026-06-29 • via Nuitee
J
Jose • solo_traveller • co
10
2026-06-29 • via Nuitee
S
Sandra Milena • couple • co
8
Buenísimo
Pros:

Muy amplio y agradable

2026-06-28 • via Nuitee
J
jaghrd2026 • Family
10
Staying at Lancaster house with family
Pros:

Had an amazing experience. Great customer service and comfortable rooms.

2026-06-27 • via Tripadvisor
M
Martha • couple • co
10
Pros:

Todo

Cons:

Nada

2026-06-26 • via Nuitee
S
Steven • solo_traveller • us
10
2026-06-25 • via Nuitee
Y
YE • solo_traveller • cn
6
Pros:

The staff is nice, and the location is good. Breakfast is fantastic

Cons:

On Friday, a noisy party on the first floor ran until 2 a.m., making it impossible for me to sleep.

2026-06-24 • via Nuitee
G
Gloria • solo_traveller • co
10
Pros:

Excelente ubicacion..limpio...personal amable

2026-06-23 • via Nuitee
N
Natalia • couple • co
7
Pros:

El equipo es muy amable

2026-06-18 • via Nuitee
W
William • extended_group • co
8
Bien
Pros:

Bien ubicado

Cons:

Tuvimos problemas, porque en booking se ofrece una habitacion de 60 mt2 aproximadamente, pero en realidad, es un apartamento que mide esa área, y la habitación es 16 m2, que resulta muy estrecha para 3 personas, instalaron una cama adicional en la sala del apartamento, para el tercer huésped, pero este no contaba con televisor, ni acceso al baño independiente, se debía pasar por la habitación para ir al baño

2026-06-17 • via Nuitee
L
Leyibeth • solo_traveller • co
8
Pros:

La ubicación del hotel

Cons:

El servicio no fue muy bueno, la habitación no tenia toallas y duramos un dia sin recibirlas

2026-06-17 • via Nuitee
G
Gerardo • couple • co
10
Genial y descansda
Pros:

El desayuno, la cama, la ubicación, la atención.

Cons:

La hora deñ check-out no es comoda/practica. Deberia ser al rededro de las 03:00 PM.

2026-06-17 • via Nuitee
P
paolahL5761EB • Friends getaway
10
10/10 HIGHLY recommend
Pros:

Amazing stay. Staff were kind, friendly and so attentive. The housekeeper, Angie, was so thoughtful and professional. I was in such good hands. Will be coming back. Breakfast was outstanding, very personable chef and great cooking- I highly recommend this to anyone looking for a dedicated, smooth and caring stay.

2026-06-16 • via Tripadvisor
J
JAYNE • solo_traveller • pa
9
Pros:

Buenas atención

2026-06-14 • via Nuitee
J
JosephHendrickson • Solo travel • Bogota
2
Avoid if you need Wifi or have allergies
Pros:

Allergic, hot in room with no A/C, no wifi connection. Wasted $150 fast.

Checked in at 1am after a 10 hour flight. Tipped the bell man.

Checked out at 130am due to allergic reaction and no wifi. Receptionist had no idea what to do with me. No refund. No follow up.

2026-06-12 • via Tripadvisor
L
Laura Isabella • family_with_children • co
10
Tranquilidad
Pros:

La suite me encantó ! Súper cómoda estuvo perfecta para mi familia al igual que el personal y el hotel fantástico tal vez un punto de mejorar el ascensor ya que no tiene sensores y golpea fuerte

Cons:

El ascensor, no tiene sensores

2026-06-12 • via Nuitee