Mercure Metz Centre

Hotels
•
Mercure
8.1 (2783 reviews)
29 Place Saint Thiebault , Metz , FR

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Pleasant breakfast
Cons:
Room size
Cleanliness issues
Heating problems

Categories

Cleanliness
7.6
There were concerns about the maintenance such as issues with the shower and room cleanliness.
Service
9.1
The staff was often described as friendly and helpful throughout various reviews.
Location
8.6
Several reviews praised the central location of the hotel.
Room Quality
7.1
Some reviews mentioned rooms being small or outdated.
Amenities
7.6
There were mixed reviews regarding amenities like heating in the bar and the absence of some room features.
Value for Money
8.1
Overall, the pricing was considered reasonable for the service provided.
Food and Beverage
8.1
The breakfast received positive feedback, though some issues were reported regarding re-supply.
Overall Experience
8.6
The majority of guests expressed satisfaction with their overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:37

Property Description

Central Location
The Mercure Metz Centre is ideally situated in the heart of Metz, offering convenient access to the city's attractions and amenities.

Dining Experience
Indulge in traditional French cuisine at the on-site restaurant, EMILE & LOLA, or unwind with a drink from the impressive wine list at the cosy bar, L’Atelier des Vins.

Modern Comfort
Each guest room at Mercure Metz Centre features a private bathroom, TV, telephone, and minibar, ensuring a comfortable stay for all visitors.

Experience the perfect blend of convenience, culinary delights, and modern comfort at Mercure Metz Centre. Book now for an unforgettable stay!

Important information:

The restaurant is closed on Saturday lunchtime and Sunday as well as public holidays. However, breakfast service is provided.

Please note that the photo identification as well as the credit card used to make the reservation will be requested upon arrival.

Please note that the property provides private parking spaces that are subject to availability.

Please note that children under 12 years old can enjoy breakfast for free.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LUX

Location

Guest Reviews

8.1
Based on 2783 reviews
Cleanliness: 7.6
Service: 9.1
Location: 8.6
Room Quality: 7.1
Amenities: 7.6
Value for Money: 8.1
Food and Beverage: 8.1
Overall Experience: 8.6
L
Lydia • couple • fr
7
2026-09-18 • via Nuitee
P
PETER • couple • de
2
Nie wieder
Pros:

Abgewohnt

Cons:

Alles

2026-09-18 • via Nuitee
F
Florian • solo_traveller • fr
10
2026-09-17 • via Nuitee
E
Elodie • solo_traveller • fr
9
Spacieux et bien placé
Pros:

Accueil parfait
Parking disponible en supplément juste a côté de l'hôtel
Chambre spacieuse et confortable

Cons:

L'emplacement

2026-09-17 • via Nuitee
M
Marius • solo_traveller • de
10
Pros:

Nettes Personal, gutes Frühstück, nicht weit entfernt vom Hauptbahnhof. Zum Altstadt ca. 10 Minuten Gehweg.

2026-09-16 • via Nuitee
J
Jelena • couple • rs
8
Pros:

The breakfast was very nice, and parking is very convenient in the Hotel yard

Cons:

The room was very small

2026-09-16 • via Nuitee
H
humeau • couple • fr
9
1 ère fois dans un hôtel mercure , très belle expérience , à renouveler
Pros:

Très bien situé , personnel accueillant, chambre bien équipée

2026-09-14 • via Nuitee
M
Maarten • family_with_children • nl
9
Pros:

Locatie

Cons:

Niets

2026-09-14 • via Nuitee
P
Pol • couple • be
7
Pros:

ontbijt en lokatie waren goed

Cons:

kamer heeft nood aan opfrissing

2026-09-14 • via Nuitee
E
elisabeth • family_with_children • de
7
Nein, nicht mehr.
Pros:

Die Lage vom Hotel. Personal beim Check-In / Check-Out war freundlich, beim Frühstück bedeutend weniger.

Cons:

das Hotel ist absolut in die Jahre gekommen, leider. Beim Hineingehen im Zimmer war die Gardine schon nicht mehr in seine Befestigung, sieht echt unversorgt aus. Das Wasser in der Dusche lief nicht ab. Es war sehr dunkel im Zimmer, kein Sonnenlicht und düster. Die Garage war besetzt, wir konnten nicht reservieren, andere Gäste offensichtlich schon. Die öffentliche Parkgarage ist bedeutend teurer. Das Restaurant war schon ausgebucht. Später waren wir froh, denn in Metz bei der Kathedrale kann man sehr gemütlich essen.
Beim Frühstück waren keine Tassen, der Behälter für O-Saft hat nicht funktioniert, es waren keine kleine Behälter für die Marmelade, das Rührei war absolut nicht lecker und kalt. Fragte man nach für diese Unannehmlichkeiten: brachte man mir eine Tasse es wurde aber beim Kaffee nicht aufgefüllt, der Rest wurde im Laufe des Frühstücks gebracht, hat echt gedauert. Beim Saubermachen von den Frühstückstischen wurden alle Krümmel (und man weiß wie Baguette krümeln kann) einfach auf den Boden gefegt, schon früh, sieht natürlich für spätere Gäste sehr unversorgt aus.

2026-09-14 • via Nuitee
S
Sok-Siya • solo_traveller • fr
9
Hotel très confortable
Pros:

Très bien situé

2026-09-13 • via Nuitee
C
Clizia • couple • it
10
Hotel delizioso a Metz
Pros:

Un hotel elegante, in posizione equidistante dal centro di Metz e dal Centre Pompidou. Colazione molto ricca e soddisfacente. Per chi lo desidera, il bar e il ristorante sono una buona opzione. Parcheggio con molti posti auto sul retro dell'hotel.

Cons:

Consigliamo di spiegare con maggiore chiarezza, al momento della prenotazione, come accedere al parcheggio, chiuso da un cancello.

2026-09-13 • via Nuitee
W
William • extended_group • gb
9
2026-09-13 • via Nuitee
D
Darren • solo_traveller • gb
10
Great, Great Hotel in a Beautiful City
Pros:

Great location and a beautifully upgraded hotel with easy parking. The staff were very, very nice. From the moment we were warmly welcomed by Elise and Deniz in reception we knew we were going to enjoy our stay.
The hotel is in a great location and in a quiet spot but amongst the nice streets of Metz and bars, restaurants and shops are a 2 minute walk away.

Cons:

We liked it all and have no complaints. On arrival you can pull up in the car outside the front of the hotel if you don't initially see the sign to the hotel car park which is down a driveway to the right of the hotel building. We didn't initially spot the faded green car park sign within a green hedge. A brighter coloured sign would be helpful. There is also a public underground car park in front of hotel if the guest car park is full. The area seemed safe.

2026-09-13 • via Nuitee
P
Peter • couple • de
9
Great place to stay , looking forward to visiting again in neat future
Pros:

Great location, close to train station and center part of city. Clean comfortable rooms , excellent breakfast. Can’t ask gor more .

Cons:

Nothing

2026-09-13 • via Nuitee
P
Philippe • couple • fr
10
séjour découverte
Pros:

situation, accueil, facilité d'accès

2026-09-13 • via Nuitee
P
Paul • solo_traveller • nl
8
2026-09-13 • via Nuitee
M
Mariël • couple • nl
8
prima hotel, goed verzorgd. lekker gegeten, goed ontbijt en Metz is een mooie stad
Pros:

gezellige sfeer

Cons:

vieze lucht in de badkamer

2026-09-13 • via Nuitee
M
Michael • couple • de
7
Empfehlenswert wg Lage und Personal
Pros:

Gutes Frühstückssortiment, leider waren Rührei, Speck u Würstchen max. lauwarm, obwohl die Töpfe auf einer Herdplatte standen.

Cons:

Latenter, leichter Abflussgeruch lag in der Luft in der Lobby und im bestuhlten Bereich vorm Hotel.

2026-09-13 • via Nuitee
K
Katharina • couple • ch
8
Businesshotel
Pros:

Praktische Möbel
gutes Bett
Frühstück mit Spezialitäten( Brioche, Mirabellen, Käse)

Cons:

enges Zimmer
der Filter des Wasserspenders wurde nie ausgetauscht

2026-09-13 • via Nuitee