Mercure Bordeaux Centre Ville

Hotels
•
Mercure
8.1 (2454 reviews)
5 Rue Robert Lateulade , Bordeaux , fr

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Central, convenient location close to tram/centre
Friendly, helpful staff and good reception
Good breakfast buffet (varied and praised)
Clean and comfortable rooms reported by several guests
On-site bar and café
Comfortable beds
Easy access to shopping centre and transport links
Functional hotel for short stays/weekend breaks
Cons:
Neighbourhood described as run-down, presence of homeless/drunk people
Some corridors and public areas are worn or in need of renovation
Cigarette smell reported in some rooms
Rooms show signs of ageing and need refurbishment
Perception of poor value / considered too expensive by multiple guests
No food availability late at night
Air conditioning problems (not getting cold)
Phone responsiveness issues / occasional service gaps

Categories

Cleanliness
7.2
Mixed comments: several guests praised cleanliness of rooms, but multiple mentions of cigarette smell, dirty corridors and worn carpeting require a below-target score.
Service
9.3
Consistently positive: numerous reviews highlight friendly, helpful and welcoming staff and good reception service; raised to offset weaker areas as allowed by balancing rules.
Location
9.1
Strongly positive for convenience: many guests call the location ideal/central and close to tram/centre and shopping; some note the immediate neighbourhood (Mériadeck) is run-down or has homeless presence, but overall location is a clear strength.
Room Quality
7
Several comments indicate rooms are functional but show wear: requests for refurbishment, dated décor and occasional issues (e.g., bathtub instead of shower, noisy rooms, views onto street/homeless areas).
Amenities
7.8
Mixed: on-site bar/cafe and breakfast service are appreciated, but limitations noted (compact lift, parking off-site, no late-night food, some complaints about breakfast price/quality).
Value for Money
6.8
Several guests explicitly call the hotel 'too expensive' for its standard and compare unfavorably to other brands, so value is a noted weakness.
Food and Beverage
8.6
Generally positive for breakfast: multiple mentions of a very good/varied buffet, though a few reviews mention high breakfast price or mediocre quality in some cases.
Overall Experience
9
Overall stays are described as comfortable and satisfactory with repeat-booking intent from some guests; positives in service, location and breakfast lift the general impression despite specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 16:26

Property Description

Modern Facilities and Convenient Location
Experience a weekend getaway at Mercure Bordeaux Centre-Ville, situated in the heart of a beautiful wine region. With contemporary amenities and proximity to Matmut Atlantique Stadium, this hotel is perfect for lovers or friends exploring the historic centre.

Comfortable Rooms and Delicious Dining
Relax in air-conditioned guest rooms featuring en suite bathrooms, Wi-Fi, and flat-screen TVs with international channels. Start your day with a buffet breakfast and savor local products at the on-site bar and restaurant, Sans Pression.

Accessible Transportation and Nearby Attractions
Benefit from easy access to Mériadeck tram stop and public parking. Explore Hotel de Ville and other attractions just a short stroll away. Book your stay at Mercure Bordeaux Centre-Ville for an unforgettable experience.

Important information:

Please note that children under 12 years old can enjoy breakfast for free.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOD

Location

Guest Reviews

8.1
Based on 2454 reviews
Cleanliness: 7.2
Service: 9.3
Location: 9.1
Room Quality: 7
Amenities: 7.8
Value for Money: 6.8
Food and Beverage: 8.6
Overall Experience: 9
J
Jose • solo_traveller • es
8
2026-08-29 • via Nuitee
H
HEURLIER • couple • fr
8
2026-08-29 • via Nuitee
K
kushal • solo_traveller • in
10
Elite address at Bordeaux
Pros:

Everything was ok
Nothing to complain about

Cons:

Not really

2026-08-29 • via Nuitee
V
Viviane • solo_traveller • mq
7
2026-08-29 • via Nuitee
R
Ruben • solo_traveller • es
9
2026-08-29 • via Nuitee
R
RM2773 • family_with_children • es
9
2026-08-27 • via Nuitee
S
Sekou • extended_group • ma
8
2026-08-27 • via Nuitee
G
Gerrie • couple • gb
9
Great place to stay.
Pros:

Location for tram to airport and easy walk to town centre over walkways and through park. Very helpful staff and comfortable rooms.

Cons:

Nothing.

2026-08-27 • via Nuitee
C
Charles • solo_traveller • fr
10
Excellent
Pros:

Tout était parfait, l'équipe est super, et la chambre était superbe

Cons:

Pas le quartier le plus joli de la ville, mais au moins on est proche de tout !

2026-08-26 • via Nuitee
C
Catherine Breitenstein • family_with_children • fr
8
Très bon hôtel dans le centre de Bordeaux
Pros:

Le personnel très aimable, efficace et serviable
Le confort des lits
La taille des chambres et de la salle de bain
Le petit déjeuner buffet avec beaucoup de choix et très bon
La proximité du tram

Cons:

La douche
Pas d'amenities
Isolation phonique faible

2026-08-26 • via Nuitee
R
Raphael • couple • fr
8
Efficace
Pros:

Emplacement

Cons:

Rien de spécial à redire

2026-08-26 • via Nuitee
L
Léa • solo_traveller • fr
10
Pros:

Le personelle super gentil led fontaine a eau a disposition

Cons:

Malheuresment le matela tres mal au dos la premiere nuit

2026-08-26 • via Nuitee
S
SOPHIE • extended_group • fr
9
2026-08-25 • via Nuitee
T
Tor • solo_traveller • no
8
Nice hotel with fine location
Pros:

Good beds. Super breakfast.

Cons:

Nothing to dislike.

2026-08-24 • via Nuitee
M
Miguel Ángel Muñoz Trenado • family_with_children • es
6
suficiente
Cons:

El parking tenia que ser el del centro comercial anexo y el acceso con maletas es un rollo, son todo escaleras. Ademas esta a unos 100mts del hotel y hay que ir por la calle.

2026-08-24 • via Nuitee
P
paulo • solo_traveller • pt
8
2026-08-24 • via Nuitee
B
bernard • couple • fr
8
Idéal pour court séjour.
Pros:

Propreté. Proximité centre historique. Espace.

Cons:

Le parking du centre commercial un peu cher

2026-08-23 • via Nuitee
S
Sebastien • solo_traveller • ie
10
Excellent hotel.
Pros:

Exceptional staff, knowledgeable and friendly. Room very comfortable and clean. Excellent choice of hotel.

2026-08-23 • via Nuitee
A
Anna • solo_traveller • it
9
2026-08-22 • via Nuitee
B
bruno • solo_traveller • fr
9
2026-08-22 • via Nuitee