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Facilities
Property facilities
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Electric bicycle charging station
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Restaurant
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Room service
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Terrace
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Family rooms
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Pets allowed
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BBQ facilities
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Sauna
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Packed lunches
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Currency exchange
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Non-smoking throughout
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Shared lounge/TV area
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Kid meals
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Outdoor furniture
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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Shopping on site
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Self parking (surcharge)
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Japanese garden
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Secured parking
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Garage
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Bicycle-friendly property
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Electric bicycle charging station
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Vegetarian menu options available
Review Highlights
Categories
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Property Description
Luxurious Accommodations
Set in a high-rise building, Mercure Antwerp City South offers spacious rooms decorated with warm colors and soft textures, featuring king-size bedding and modern amenities. Some rooms even grant access to the Executive Lounge for added comfort and convenience.
Convenient Facilities
Guests can enjoy complimentary access to the hotel's gym with a sauna, free Wi-Fi throughout the property, and a delicious breakfast buffet served at Pierre with views of Hertoghe Park. Additionally, the summer terrace and Brasserie Coubertin offer a relaxing atmosphere for drinks and dining.
Ideal Location
Located in Antwerp's business district with easy access to the city center, the hotel is well-connected with a tram stop in front and the Antwerp Express Shuttle service nearby for travel convenience. Secure parking is also available upon request, making it a perfect choice for business and leisure travelers alike.
Book your stay at Mercure Antwerp City South for a perfect blend of comfort and convenience.
This is a nonsmoking hotel.
Mercure Antwerp City South has its own parking garage, which is subject to availability.
Cost per car per day equals EUR 18
Please note that the hotel may ask to show the credit card with which the reservation has been made. Nonrefundable rates need to be paid within 24 hours after the reservation has been made via a secured link that will be sent by the hotel.
Please note that this property can accommodate dogs but will not accommodate other types of pets.
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 12 years old stay for free when using an existing bed.
People no matter the age stay for free when using an available extra bed.
You haven't added any cots.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
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Pets
Pets are allowed. Charges may be applicable.
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Parking
Private parking is possible on site (reservation is not possible) and costs EUR 18 per day.
Location
Guest Reviews
Ontbijt restaurant
Lawaai wegens vroeg boren en kloppen
Personalul
Mobilierul este destul de uzat , este necesar să fie renovat. Ținând cont de locație , destul de scump.
Naam van het hotel
Service aan de receptie zeer slecht.
Klantvriendelijk
Ramen op kamers kunnen niet open, geur en verouderde badkamer, bouwgeluiden (boren) tegen vol tarief
A localização é okey.
Os funcionários são simpáticos.
A cama era confortável, mas o meu booking dizia cama casal extra grande e o que me deram foi duas twins lado a lado.
A vista do meu quarto era gira, mas os vidros estavam tao sujos..( lado de fora).
O preço é relativamente elevado.
Casa de banho velha.
Chão em alcatifa não é muito higiénico, mas são opiniões.
A casa de banho com banheira com, em vez de poliban tinha um género de tapete fixo. Não gosto.
O ralo da banheira não funcionava e era praticamente impossível regular a agua, ou estava muito quente ou muito fria. Coisas básicas.
O parque custava 22 euros (caro...). Isto para dizer que para isto, mais valia ir para um hotel mais caro no centro da cidade, e assim so pagava parque uma vez.
O hotel está bem localizado mais ainda fica a 40 minutos a pé.
A senhora da limpeza entrou-me pelo quarto as 09h31, mas pronto, confesso que não tinha o papel na porta.
Isto eram as coisas menos más, vamos agora ao muito mau:
- ouve-se tudo nos quartos dos lados
- OBRAS às 0938! Foi é inadmissível. Percebo que as obras têm de ser feitas, mas a consequência é levarem nota 1. Havia alternativas, por exemplo, não aceitarem reservas para aquela área, fazerem desconto no preço final, avisarem na altura do check in... o que se passou foi falta de profissionalismo total.
De luxe.
De watervoorziening viel uit na 10 uur. De receptie vertelde mij dat ze mij dat waren vergeten te vertellen. Ik had wel al een douche genomen, maar moest mijn tanden nog poetsen. Ik had gelukkig wel een flesje water bij mij, dus probleem opgelost. Bij de douchetegels zag ik bruine aanslag. Dat kun je wel verwijderen, maar ik weet dat schoonmaakpersoneel weinig tijd krijgt alles goed schoon te maken. Ik heb derhalve alles schoon nagelaten. Het water liep niet zo snel door. Ik heb daarom die metalen stoppen eruitgehaald om het probleem op te lossen en dat bij vertrek weer teruggezet. Ik vond het enig in uw hotel te verblijven. Die paar probleempjes waren geen probleempjes voor mij.
Locatie en personeel
De verbouwing teveel lawaai, lift zat vast op de derde verdieping. Geen rust vergeleken met prijs kwaliteit
The hotel has no windows, which is why the room is terribly stuffy. It is especially difficult to sleep at night. The climate control system does not provide ventilation in the room. This problem is felt as soon as you enter the hotel, despite the fact that the doors are often opened and the lobby is aired.
This was the biggest drawback of this hotel, which nullified all the other positive aspects.
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