Hampton Inn Columbia

The staff was friendly with outstanding customer service. Great location.

Only 3 stars because our refrigerator stopped working and we woke up to spoiled foods.
Hotel was otherwise very clean.
Employees are all amazingly welcoming! Jena was the very Best breakfast host!!!! She checked in on everyone, helping keep children busy with coloring papers, etc. Thank you Jena!

3410 Clark Lane, Columbia, MO

This property presents serious and systemic sanitation concerns that create an environment best described as unsafe, unsanitary, and profoundly misrepresented. Based on multiple direct observations throughout the facility, I cannot recommend this location under any circumstances.

The most alarming issue is the pervasive lack of cleanliness and hygiene across both private and shared spaces. Upon arrival, the hallway immediately conveyed a strong odor consistent with wet animals and bodily activity, setting the tone for what followed. Directly across from our assigned room, a door was left open to a unit that appeared to be in the process of being “aired out,” with laundry bins and soiled contents visible—an unmistakable indication of unresolved cleanliness issues.

Inside our own room, further evidence reinforced this pattern. The ceiling showed visible signs of water damage and permeation. Basic fixtures were either broken or incomplete, including missing or nonfunctional toiletry dispensers. When we requested body wash, it was not provided through proper amenities but instead handed over in a separate bottle, suggesting improvised rather than maintained standards.

The sanitation concerns extended beyond the room into the hotel’s shared amenities. The swimming pool was visibly unclean, and I personally removed debris from the skimmers, including dead insects and hair clippings. The Jacuzzi was in a severely compromised state—its water so opaque and milky that the bottom was not visible, raising immediate concerns about filtration and safety.

Outdoor areas, while visually promising at a distance, proved equally neglected upon closer inspection. Seating areas were covered in spiderwebs and debris, and the surrounding grounds contained cigarette waste embedded in the landscaping. The entire exterior environment carried a stale, ashtray-like odor, making it unsuitable even for brief use. Attempts to utilize the space for a simple yoga practice were abandoned due to these conditions.

Compounding these issues was a mismatch between advertised amenities and actual service. Despite references to hospitality benefits, basic items such as bottled water were not included and required additional payment. Even the so-called “complimentary” breakfast, which had effectively been prepaid under a nonrefundable rate, felt questionable to consume given the overall state of cleanliness.

Taken together, these observations point to a pattern of neglect that goes beyond isolated oversight. The condition of this property raises legitimate concerns about health, safety, and basic operational standards. Travelers should exercise extreme caution when considering this location.

I liked it was close to the hospital for my knee surgery that basically it

Bad location in a sea of fast food places.

The breakfast was excellent and the woman who worked in the breakfast area was ELITE at what she does. Made for an excellent experience.

We have stayed here twice now, and it's a lovely hotel. Friendly staff, the rooms are always spotless, the breakfast is nice, and the pool and hot tub are always cleaned with plenty of towels. Nice location not too far from downtown, and pet friendly. Rachel at the desk gave us some good suggestions for dinner, and everyone else we met (I'm sorry I didn't get all the names!) was very friendly and welcoming. We will definitely be back again.