Hotel H15 Francuski Old Town - Destigo Hotels

Hotels
•
Dobry Hotel
9.2 (3426 reviews)
Pijarska 13 , Kraków , pl

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Good breakfast options
Cons:
Small room size
Minor noise issues
Breakfast could be improved

Categories

Cleanliness
8.58
Guests mentioned that rooms were clean and tidy, but some had minor complaints.
Service
9.55
Service was generally described as good, with some staff being particularly helpful.
Location
10
Numerous reviews praised the central and convenient location of the hotel.
Room Quality
8.74
Rooms were generally well-reviewed, though some found them on the smaller side.
Amenities
9.07
Facilities met expectations for the hotel category, with breakfast options mentioned positively.
Value for Money
9.53
Overall, guests felt they received good value for their stay.
Food and Beverage
8.58
Breakfast was varied and well-presented, but some found room for improvement.
Overall Experience
9.57
Most guests had a very positive stay, with minor issues highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 13:33

Property Description

Luxurious Accommodation: Experience the charm of the 5-star Hotel H15 Francuski Old Town, just steps away from Kraków's Main Market Square. Indulge in stylish rooms adorned with Art Nouveau decor and modern amenities like free internet and a minibar.

Exquisite Dining: Start your day with a delightful buffet breakfast at the hotel restaurant and unwind with a drink at the bar in the evening.

Exceptional Service: From 24-hour front desk assistance to shuttle arrangements and concierge services, our dedicated staff ensures a seamless stay for every guest.

Book your stay at Hotel H15 Francuski Old Town for a truly unforgettable experience in Kraków!

Important information:

If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KRK

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 3 years old and over stay for 150 zł per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs PLN 100 per day.

Location

Guest Reviews

9.2
Based on 3426 reviews
Cleanliness: 8.58
Service: 9.55
Location: 10
Room Quality: 8.74
Amenities: 9.07
Value for Money: 9.53
Food and Beverage: 8.58
Overall Experience: 9.57
D
Duer Sheffer • solo_traveller • il
10
Pros:

הכל!
מלון מושלם במיקום מעולה שמנגיש את כל האזורים המעניינים והיפים של העיר ברגל.
חדרים ענקיים, צוות אדיב והכל נקי ויפה

Cons:

ארוחת הבוקר יקרה מאד ביחס לתמורה. לא משתלם.

2026-06-13 • via Nuitee
M
Mauro • extended_group • it
10
Posizione ottima e staff gentile
Pros:

La camera

Cons:

Ciabatte rotte, uscita acqua dalla doccia

2026-06-13 • via Nuitee
E
Emilia • couple • es
10
Great hotel in a historic centre of Krakow
Pros:

It’s great hotel. Rooms are huge and beautifully designed. They are so cosy that you don’t even wanna go out!

Located in a very strict centre of Krakow!

Cons:

Nothing

2026-06-12 • via Nuitee
A
Anna • solo_traveller • il
10
Pros:

מלון מעולה, בסגנון עתיק . מיקום סופר נוח, במרכז של העיר העתיקה, כמה דקות הליכה לכל ציון דרך משמעותית. שירות מעולה, עוזרים בכל שאלה. בארוחת בוקר מזמינים מהתפריט חביתה או בנדיקט וכו' הכל היה טעים. אכלנו בערב גם במסעדה של המלון, הזמנו מולים, מרק בצל וכו' הכל טעים, אל תוותרו על קרפ צרפתי מסורתי, זה טקס שלם וטעים בטירוף. מלון מומלץ.

2026-06-12 • via Nuitee
R
Roger • extended_group • ch
10
2026-06-11 • via Nuitee
S
simshon • couple • il
6
חוץ מחדר אוכל שאר הצות נחמדים
Pros:

מיקום

Cons:

חדר אוכל טעון שיפור אין אחרי שיכול לשמוע מה הבעיה טבח גרוע לא יודע לעשות חביתה מלצריות מרובעות בלי ראש

2026-06-11 • via Nuitee
A
Aleksandra • solo_traveller • pl
10
2026-06-10 • via Nuitee
J
Joanna • solo_traveller • pl
9
Klimatycznie
Pros:

Pokoje są genialnie wygłuszone. Nie słychać w nich absolutnie żadnych odgłosów ani z miasta, ani z korytarzy. Hotel piękny, klimatyczny , fantastycznie umiejscowiony , dobra restauracja.

Cons:

Przy wejściu stoi szampan na powitanie, ale personel nim nie częstuje 😮. Niby jest, a jednak go nie ma. Poziom opieki na recepcji nierówny. Ukłony dla Pani Magdaleny , która dwoiła się i troiła.
Problem z parkowaniem. Brakowało balsamu do ciała , pozostałe kosmetyki dobrej klasy.

2026-06-10 • via Nuitee
H
Hei Fan • extended_group • hk
10
We would recommend it to every visitors to Krakow
Pros:

The apartment is great and everything was just perfect. Good value for money. The French restaurant serves excellent food too..

Cons:

Nothing

2026-06-09 • via Nuitee
C
Cesar • couple • ar
9
Agradable, bien cerca de lo importante y personal GENIAL en particular Micolau
Pros:

muchos problemas con la cafetera, pocas frutas y dulces

Cons:

lo mencionado del desayuno

2026-06-08 • via Nuitee
A
ALESSANDRO • family_with_children • it
10
2026-06-08 • via Nuitee
A
Alice • solo_traveller • it
8
2026-06-08 • via Nuitee
G
Geoffrey • solo_traveller • us
9
Superb staff and location.
Pros:

Location and staff were great

Cons:

Not fault of property but taxi driver dropped me off a block away at
Wyndham.

2026-06-08 • via Nuitee
A
Annie • couple • fr
8
Très bon séjour, à noter un personnel excellent
Pros:

Le restaurant était excellent. Il manquait peut être une ou deux spécialités polonaises.

Cons:

Le menu du petit déjeuner est trop copieux. Nous avons pu remarquer que peu de gens l'utilise et ce contente d'un petit déjeuner traditionnel ce qui fait que le rapport qualité prix est élevé.

2026-06-07 • via Nuitee
A
Amos • solo_traveller • il
10
Pros:

מושלם, מיקום, שירות, חדרים, פארק.

2026-06-07 • via Nuitee
M
Michał • solo_traveller • pl
9
Jestem zadowolony z pobytu
Pros:

Klimat, wystrój oraz profesjonalny personel

Cons:

Okna wychodzące na podwórko skąd słychać było dość głośny szum klimatyzatorów

2026-06-07 • via Nuitee
G
Gabriele • extended_group • at
10
Top Unterkunft
Pros:

Alles !!!! Frühstück super , Zimmer entzückend , und alle Sehenswürdigkeiten zu Fuss erreichbar !
Empfang so herzlich , Tolles Personal

2026-06-07 • via Nuitee
K
kevin • couple • gb
10
Weekend break, superb hotel, superb staff
Pros:

Centrally located, quiet, valet parking absolutely everything with ease

Cons:

Nothing

2026-06-06 • via Nuitee
L
Luca • couple • it
10
2026-06-06 • via Nuitee
A
Alexander • extended_group • il
10
מעולה!
Pros:

מיקום וארוחת בוקר מעולה!

2026-06-06 • via Nuitee