Hotel H15 Francuski Old Town - Destigo Hotels

Hotels
•
Dobry Hotel
9.2 (3632 reviews)
Pijarska 13 , Kraków , pl
+48 12 324 90 00

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Good breakfast options
Cons:
Small room size
Minor noise issues
Breakfast could be improved

Categories

Cleanliness
8.58
Guests mentioned that rooms were clean and tidy, but some had minor complaints.
Service
9.55
Service was generally described as good, with some staff being particularly helpful.
Location
10
Numerous reviews praised the central and convenient location of the hotel.
Room Quality
8.74
Rooms were generally well-reviewed, though some found them on the smaller side.
Amenities
9.07
Facilities met expectations for the hotel category, with breakfast options mentioned positively.
Value for Money
9.53
Overall, guests felt they received good value for their stay.
Food and Beverage
8.58
Breakfast was varied and well-presented, but some found room for improvement.
Overall Experience
9.57
Most guests had a very positive stay, with minor issues highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 13:33

Property Description

Luxurious Accommodation: Experience the charm of the 5-star Hotel H15 Francuski Old Town, just steps away from Kraków's Main Market Square. Indulge in stylish rooms adorned with Art Nouveau decor and modern amenities like free internet and a minibar.

Exquisite Dining: Start your day with a delightful buffet breakfast at the hotel restaurant and unwind with a drink at the bar in the evening.

Exceptional Service: From 24-hour front desk assistance to shuttle arrangements and concierge services, our dedicated staff ensures a seamless stay for every guest.

Book your stay at Hotel H15 Francuski Old Town for a truly unforgettable experience in Kraków!

Important information:

If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KRK

Location

Guest Reviews

9.2
Based on 3632 reviews
Cleanliness: 8.58
Service: 9.55
Location: 10
Room Quality: 8.74
Amenities: 9.07
Value for Money: 9.53
Food and Beverage: 8.58
Overall Experience: 9.57
R
REBECA • couple • es
10
Personal sumamente atento y considerado
Pros:

El trato al cliente

2026-08-08 • via Nuitee
Y
Yurii • family_with_children • ua
9
2026-08-08 • via Nuitee
N
Natalia • solo_traveller • es
9
2026-08-08 • via Nuitee
Y
Yurii • family_with_children • ua
9
Отель сподобався, варто обирати його для подорожей
Pros:

Зручне розташування, хороший номер, смачна кухня, привітний персонал

Cons:

В одному номері витікала рідина із системи охолодження, не дуже зручні подушки

2026-08-08 • via Nuitee
Y
Yousef • family_with_children • sa
10
Pros:

كويس ويقع وسط السنتر نصيحة خذوه بدون فطور افضل لكم

2026-08-08 • via Nuitee
G
Gil • family_with_children • il
10
Great stay in Krakow
Pros:

Everything, giant rooms, designed, air conditioning working very well, very clean. Best breakfast I ever had with breakfast menu included Michelin dishes! Wonderful service and can do attitude.

Cons:

Price is relatively high but worth very penny.

2026-08-08 • via Nuitee
P
Peng • couple • ie
8
2026-08-08 • via Nuitee
W
Wessels • family_with_children • za
10
Wonderful
Pros:

The hotel was beautiful and clean. Staff were amazing!

2026-08-07 • via Nuitee
C
Charlotte • couple • dk
7
Godt ophold men lidt for dyrt
Pros:

Super hjælpsom personale. OK morgenmad

Cons:

Aircondition fungerede ikke særlig godt. Rengøringen glemte at fylde op med blandt andet toiletpapir

2026-08-07 • via Nuitee
H
Haim • extended_group • il
9
2026-08-07 • via Nuitee
D
Deborah • solo_traveller • gb
10
Lovely stay in the heart of Krakov old town
Pros:

Great location. Lovely classic hotel with a lovely French restaurant and patisserie, Rooms are very comfortable

Cons:

Nothing

2026-08-07 • via Nuitee
D
Deborah • couple • gb
10
2026-08-07 • via Nuitee
F
fatimah • couple • sa
9
Pros:

اوتيل جميل وتفاصيله كانك ساكن في قصر ،، اللي يحب الاوتيلات المودرن ماراح يعجبه .
الغرفه واسعه والحمام واسع و يوجد مكيف ..

Cons:

الفطور عادي غير متنوع الافضل الفطور خارج الاوتيل

2026-08-07 • via Nuitee
S
Shelly • solo_traveller • il
9
Pros:

הצוות אדיב ביותר, המיקום המעולה, העיצוב, ארוחת הבוקר

Cons:

לא היה נוף פתוח מהחדרים (חדרי פרמיום)

2026-08-07 • via Nuitee
O
Olena • couple • pl
9
2026-08-06 • via Nuitee
J
jayne • couple • gb
10
Exceptional
Pros:

fantastic location, fantastic hotel, food was exceptional and staff were very friendly, we will be booking again in the future. Wonderful city. Thank you for your hospitality

Cons:

nothing it was all exceptional

2026-08-06 • via Nuitee
L
Line • couple • no
7
2026-08-06 • via Nuitee
R
Richard • solo_traveller • gb
10
Great location for old town
Pros:

Great location & large, quiet rooms; bathroom bigger than some hotel rooms
!

Cons:

Breakfast was nice, but a few too many chives in the eggs for my personal liking.

2026-08-05 • via Nuitee
T
Talia Ben Atar • solo_traveller • il
10
2026-08-04 • via Nuitee
V
Vanessa • couple • lu
4
2026-08-04 • via Nuitee