Hotel H15 Francuski Old Town - Destigo Hotels

Hotels
•
Dobry Hotel
9.2 (3481 reviews)
Pijarska 13 , Kraków , pl

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Good breakfast options
Cons:
Small room size
Minor noise issues
Breakfast could be improved

Categories

Cleanliness
8.58
Guests mentioned that rooms were clean and tidy, but some had minor complaints.
Service
9.55
Service was generally described as good, with some staff being particularly helpful.
Location
10
Numerous reviews praised the central and convenient location of the hotel.
Room Quality
8.74
Rooms were generally well-reviewed, though some found them on the smaller side.
Amenities
9.07
Facilities met expectations for the hotel category, with breakfast options mentioned positively.
Value for Money
9.53
Overall, guests felt they received good value for their stay.
Food and Beverage
8.58
Breakfast was varied and well-presented, but some found room for improvement.
Overall Experience
9.57
Most guests had a very positive stay, with minor issues highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 13:33

Property Description

Luxurious Accommodation: Experience the charm of the 5-star Hotel H15 Francuski Old Town, just steps away from Kraków's Main Market Square. Indulge in stylish rooms adorned with Art Nouveau decor and modern amenities like free internet and a minibar.

Exquisite Dining: Start your day with a delightful buffet breakfast at the hotel restaurant and unwind with a drink at the bar in the evening.

Exceptional Service: From 24-hour front desk assistance to shuttle arrangements and concierge services, our dedicated staff ensures a seamless stay for every guest.

Book your stay at Hotel H15 Francuski Old Town for a truly unforgettable experience in Kraków!

Important information:

If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KRK

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 3 years old and over stay for 150 zł per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs PLN 100 per day.

Location

Guest Reviews

9.2
Based on 3481 reviews
Cleanliness: 8.58
Service: 9.55
Location: 10
Room Quality: 8.74
Amenities: 9.07
Value for Money: 9.53
Food and Beverage: 8.58
Overall Experience: 9.57
H
Hanna • solo_traveller • fi
10
2026-07-04 • via Nuitee
M
Michail • solo_traveller • gr
9
2026-07-04 • via Nuitee
A
Abdullah • solo_traveller • gb
7
Nice location
Pros:

I liked the location and the helpful staff

Cons:

The bathroom door didn't lock because it was installed badly

2026-07-04 • via Nuitee
J
John • solo_traveller • au
8
Would recommend especially for food
Pros:

Location , food , serving staff in restaurant, luggage storage, 12noon checkout

Cons:

Shower screen ineffectual, water on floor. Minibar crammed fridge with stuff we would never use

2026-07-04 • via Nuitee
S
Sharona • extended_group • il
9
2026-07-03 • via Nuitee
M
Magdalena • family_with_children • dk
9
2026-07-03 • via Nuitee
R
Roni • solo_traveller • il
8
Pros:

המיקום והחדרים גדולים ונעימים

Cons:

המזגן לא משהו אבל ככה זה בכל אירופה

2026-07-03 • via Nuitee
N
Nataliia • solo_traveller • il
10
2026-07-02 • via Nuitee
A
Anastasiya • solo_traveller • us
10
2026-07-02 • via Nuitee
D
Dean • extended_group • il
9
2026-07-02 • via Nuitee
S
Stefania • extended_group • it
9
2026-07-02 • via Nuitee
A
Anastasiya • solo_traveller • ua
10
Pros:

Excellent location, friendly staff, comfortable bed, quiet street, very pleasant atmosphere, pool table in the lobby, free champagne in the evening. Highly recommend!

Cons:

Nothing

2026-07-02 • via Nuitee
N
Nataliia • solo_traveller • il
10
2026-07-02 • via Nuitee
J
Jenni • solo_traveller • fi
9
Ylellisyyttä hyvällä sijainnilla
Pros:

Erinomainen sijainti.
Hyvät sängyt ja höyhentyynyt. Huoneemme oli sisäpihan puolella ja mitään häiritsevää
ei kuulunut.
Rauhallinen ja ylellinen hotelli.
Aamiainen loistava vaikka pientä hitautta vieraiden huolehtimisessa.

Cons:

Ehkei kokonaisuutena ihan viiden tähden tasoinen.
Jos arvostaa enemmän modernia luksusta niin tämä ei välttämättä ole oikea valinta.

2026-07-02 • via Nuitee
Y
Yuli • couple • ch
10
Fantastique!!
Pros:

We got an upgrade to the suite, it was extremely large and so beautiful! Thank you H15 Francuski team! Also shout out to the restaurant l’Olympique, very hearty traditional French food, fantastique!

2026-07-01 • via Nuitee
*
*** • solo_traveller • il
10
2026-07-01 • via Nuitee
A
Adi • couple • il
10
מומלץ בחום
Pros:

מיקום מושלם בכניסה להעיר העתיקה ממש צמוד לרחוב הראשי . מלון מקסים באוירה פריזאית צוות חייכן ושרותי מאד. אוכל בארוחת הבוקר וואו אחד גדול , חובה להזמין את הפנקייקים! בערב האחרון שתינו קפה עם קינוחים מדהימים חובה להזמין קרפ סוזט!! המלון היה כמעט מושלם

Cons:

האמבטיה קצת גבוהה ובלי מקום להחזיק יכול להיות בעיה למבוגרים , סבונים במקלחת לא מוצלחים מאד מימיים .וילון בחדר לא מונע כניסת אור בבוקר ומכסה את פתח המזגן .

2026-07-01 • via Nuitee
K
Kjeld Lykke • solo_traveller • dk
8
2026-07-01 • via Nuitee
B
Barbara • solo_traveller • pl
10
było bardzo dobrze, cały personel hotelu stanął na wysokości zadania
Pros:

Lokalizacja bardzo dobra,, śniadanie super

Cons:

brak możliwości obejrzenia meczów siatkówki

2026-06-29 • via Nuitee
K
Karen Marie • solo_traveller • no
7
2026-06-29 • via Nuitee