SpringHill Suites by Marriott San Antonio Medical Center/Northwest

Hotels
•
SpringHill Suites
8.6 (1195 reviews)
3636 Northwest Loop 410 , San Antonio , us

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Children allowed

Facilities

Fitness facilities
WiFi available
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Breakfast quality needs improvement

Categories

Cleanliness
7.56
Some reviews mentioned issues like trash left in the room and a bloody paper towel.
Service
9.53
Many reviews highlighted exceptional and helpful staff.
Location
9.57
Positive feedback about the convenience and quality of the location.
Room Quality
8.52
Generally good, but issues with wet carpet and couch were noted.
Amenities
8.05
The lack of common amenities like bottled water was mentioned.
Value for Money
8.01
Some guests felt the price did not match the service level.
Food and Beverage
8.56
Breakfast received mixed reviews and needs improvement.
Overall Experience
9.03
Despite some issues, many guests expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:48

Property Description

Convenient Location
Situated just minutes away from SeaWorld and downtown San Antonio, SpringHill Suites Medical Center/Northwest offers easy access to the city's top attractions.

Spacious Suites with Amenities
The suites at our hotel are designed for comfort and convenience, featuring separate living areas, a sofa, work desk, flat-screen TV, microwave, and refrigerator.

Relax and Stay Productive
Guests can unwind by the outdoor pool or stay productive at the 24-hour business center. With laundry services and dry cleaning available, we ensure a hassle-free stay.

Experience the best of San Antonio at SpringHill Suites Medical Center/Northwest. Book your stay now for a memorable visit!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SAT

Property Policies

  • Parking

    No parking available.

  • Internet

    Wired internet is available in the business centre and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 1195 reviews
Cleanliness: 7.56
Service: 9.53
Location: 9.57
Room Quality: 8.52
Amenities: 8.05
Value for Money: 8.01
Food and Beverage: 8.56
Overall Experience: 9.03
F
Ferrin • couple • us
10
I had a great stay
Pros:

The bed was very comfortable and although it was next to the highway there was no noise at all. I loved it.

Cons:

N/A

2026-07-11 • via Nuitee
K
Kristina • family_with_children • us
8
2026-07-08 • via Nuitee
C
castillo • family_with_children • us
9
2026-07-08 • via Nuitee
L
Laura • family_with_children • us
10
2026-07-07 • via Nuitee
B
Brizuela • family_with_children • us
8
Would stay again but be ready to talk to the staff about maintenance.
Pros:

Staff was friendly and location is very good.

Cons:

The maintenance staff that cleaned our room one night took a personal towel and then another night we got back and yes they took the trash but left us with no bags even tho we still had an additional day.

2026-07-06 • via Nuitee
U
Ulises • extended_group • us
10
2026-07-06 • via Nuitee
A
Ana • solo_traveller • us
10
Pros:

Todo estaba muy limpio

Cons:

El dia q llege la receptionista fue ruda para encontrar mi reservation

2026-07-06 • via Nuitee
N
Nilson • family_with_children • us
7
is ok
Pros:

The location

Cons:

The breakfast

2026-07-06 • via Nuitee
H
Hernandez Badillo • solo_traveller • mx
9
Bueno
Pros:

En general todo estaba bien

Cons:

Encontramos un biberón ...o Teta ... Mamila.. a la orilla de la cama... Lo cual no estaba limpia... Y no había jabón en el cuarto...

2026-07-06 • via Nuitee
A
Amabel • family_with_children • us
8
Overall I had a good experience staying at the springhill suits by Marriott.
Pros:

I liked that the staff was very friendly and helpful and the breakfast was good too.

Cons:

The carpet is too old.

2026-07-06 • via Nuitee
L
LAURA • family_with_children • us
8
I would stay here again, one of the better value hotels in San Antonio
Pros:

Location was excellent, right in the middle of town so we were able to travel to downtown and other areas easily

Cons:

Breakfast

2026-07-05 • via Nuitee
D
Diana • couple • us
7
2026-07-01 • via Nuitee
A
Anakaren • family_with_children • us
9
Great and comfortable stay
Pros:

Clean, good customer service. Good area to stay and breakfast was great

2026-06-29 • via Nuitee
D
Daniel • family_with_children • us
10
2026-06-29 • via Nuitee
I
Ismael • couple • us
8
2026-06-25 • via Nuitee
G
Garza • solo_traveller • us
10
2026-06-24 • via Nuitee
N
Natesha • couple • us
10
2026-06-22 • via Nuitee
L
Leondra • solo_traveller • us
5
2026-06-22 • via Nuitee
E
Escobar • extended_group • mx
10
2026-06-19 • via Nuitee
J
Jair • solo_traveller • us
1
2026-06-19 • via Nuitee