SpringHill Suites by Marriott San Antonio Medical Center/Northwest

Hotels
•
SpringHill Suites
8.6 (1169 reviews)
3636 Northwest Loop 410 , San Antonio , us

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Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Breakfast quality needs improvement

Categories

Cleanliness
7.56
Some reviews mentioned issues like trash left in the room and a bloody paper towel.
Service
9.53
Many reviews highlighted exceptional and helpful staff.
Location
9.57
Positive feedback about the convenience and quality of the location.
Room Quality
8.52
Generally good, but issues with wet carpet and couch were noted.
Amenities
8.05
The lack of common amenities like bottled water was mentioned.
Value for Money
8.01
Some guests felt the price did not match the service level.
Food and Beverage
8.56
Breakfast received mixed reviews and needs improvement.
Overall Experience
9.03
Despite some issues, many guests expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:48

Property Description

Convenient Location
Situated just minutes away from SeaWorld and downtown San Antonio, SpringHill Suites Medical Center/Northwest offers easy access to the city's top attractions.

Spacious Suites with Amenities
The suites at our hotel are designed for comfort and convenience, featuring separate living areas, a sofa, work desk, flat-screen TV, microwave, and refrigerator.

Relax and Stay Productive
Guests can unwind by the outdoor pool or stay productive at the 24-hour business center. With laundry services and dry cleaning available, we ensure a hassle-free stay.

Experience the best of San Antonio at SpringHill Suites Medical Center/Northwest. Book your stay now for a memorable visit!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SAT

Property Policies

  • Parking

    No parking available.

  • Internet

    Wired internet is available in the business centre and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 1169 reviews
Cleanliness: 7.56
Service: 9.53
Location: 9.57
Room Quality: 8.52
Amenities: 8.05
Value for Money: 8.01
Food and Beverage: 8.56
Overall Experience: 9.03
S
San • family_with_children • mx
8
Bien, vs calidad-precio.
Pros:

Desayuno bien, ubicación cerca de centros comerciales para hacer compras, justo detrás del hotel encuentras uno y puedes ir caminando, además esta cerca en automóvil a parques de diversiones.

Cons:

La señal del Wi-Fi era regular, en ocasiones no había conexión en la habitación, tenía que salir al pasillo para tener Internet.

2026-05-26 • via Nuitee
M
Mayela • family_with_children • us
10
2026-05-22 • via Nuitee
M
Mathews • family_with_children • in
10
100% satisfied
Pros:

Very good

2026-05-19 • via Nuitee
D
David • solo_traveller • us
10
2026-05-12 • via Nuitee
D
Doretha • couple • us
8
Excellent staff
Pros:

Excellent location

Cons:

Bed was not clean

2026-05-08 • via Nuitee
H
Humberto • extended_group • mx
9
PLACENTERA
Pros:

EXCELENTE SERVICIO E INFRAESTRUCURA

2026-05-05 • via Nuitee
S
Silva • couple • us
10
Pros:

I like everything location value and breakfast

Cons:

The sink with the mirror drained slowly

2026-05-04 • via Nuitee
E
eunice • solo_traveller • us
10
Pros:

When in town, i always try to get this hotel because of the proximity to places and because it's a good size room

2026-04-29 • via Nuitee
E
Emalinda • couple • us
10
Pros:

friendly staff, easy process to check in and out and overall good service

Cons:

the location was in a bit of an awkward place, very easy to miss the entrances if you don’t know where you’re going and the bathroom was really small

2026-04-27 • via Nuitee
P
Perla • family_with_children • us
1
Don’t waste your money in this unprofessional hotel
Pros:

Nothing

Cons:

They cancelled my reservation last minute just when I arrived. Very unprofessional and lack of communication won’t recommend to anyone

2026-04-24 • via Nuitee
M
Margo • solo_traveller • us
10
2026-04-22 • via Nuitee
M
Margo • solo_traveller • us
10
2026-04-22 • via Nuitee
V
Victor Joel • solo_traveller • mx
5
Definitely a hotel just for one night but not with the facilities that you expected
Pros:

Staff very attentive

Cons:

Not comfortable and rooms not clean enough

2026-04-18 • via Nuitee
A
Arturo • solo_traveller • us
9
Pros:

.

Cons:

.

2026-04-17 • via Nuitee
R
Rosa • family_with_children • us
8
2026-04-16 • via Nuitee
T
Tyarra • family_with_children • us
10
2026-04-14 • via Nuitee
S
Shawnna • family_with_children • us
4
It was ok
Pros:

It was close to Sea World

Cons:

I thought it was going to be of better quality

2026-04-11 • via Nuitee
R
Rumph • family_with_children • us
10
2026-04-10 • via Nuitee
G
Gary • couple • us
10
2026-04-09 • via Nuitee
K
Ken • family_with_children • us
10
Excellent stay
Pros:

Very friendly staff and clean lobby. Room was very nice and spacious and clean.

2026-04-08 • via Nuitee