SpringHill Suites by Marriott San Antonio Medical Center/Northwest

Hotels
•
SpringHill Suites
8.6 (1232 reviews)
3636 Northwest Loop 410 , San Antonio , US
+1 210-737-6086

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Children allowed

Facilities

Fitness facilities
WiFi available
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Breakfast quality needs improvement

Categories

Cleanliness
7.56
Some reviews mentioned issues like trash left in the room and a bloody paper towel.
Service
9.53
Many reviews highlighted exceptional and helpful staff.
Location
9.57
Positive feedback about the convenience and quality of the location.
Room Quality
8.52
Generally good, but issues with wet carpet and couch were noted.
Amenities
8.05
The lack of common amenities like bottled water was mentioned.
Value for Money
8.01
Some guests felt the price did not match the service level.
Food and Beverage
8.56
Breakfast received mixed reviews and needs improvement.
Overall Experience
9.03
Despite some issues, many guests expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:48

Property Description

Convenient Location
Situated just minutes away from SeaWorld and downtown San Antonio, SpringHill Suites Medical Center/Northwest offers easy access to the city's top attractions.

Spacious Suites with Amenities
The suites at our hotel are designed for comfort and convenience, featuring separate living areas, a sofa, work desk, flat-screen TV, microwave, and refrigerator.

Relax and Stay Productive
Guests can unwind by the outdoor pool or stay productive at the 24-hour business center. With laundry services and dry cleaning available, we ensure a hassle-free stay.

Experience the best of San Antonio at SpringHill Suites Medical Center/Northwest. Book your stay now for a memorable visit!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SAT

Location

Guest Reviews

8.6
Based on 1232 reviews
Cleanliness: 7.56
Service: 9.53
Location: 9.57
Room Quality: 8.52
Amenities: 8.05
Value for Money: 8.01
Food and Beverage: 8.56
Overall Experience: 9.03
P
Patiño Guerrero • solo_traveller • mx
10
Pros:

La vista de la habitación,la ubicación para hacer compras y esta cerca y fácil de llegar a downtown

Cons:

Que nomas quien te atienda en español.

2026-09-18 • via Nuitee
J
Jensy • extended_group • us
8
2026-09-18 • via Nuitee
L
Laura • extended_group • us
10
My hubbys first time staying there and he loved and said he would recommend and stay again
Pros:

Nice and clean and staff very respectful and helpful and always had a smile on their faces made my family and I comfortable as if we were home

Cons:

There’s nothing I did not dislike

2026-09-17 • via Nuitee
M
Mikayla • family_with_children • us
6
It was a good stay! A much needed stay for my family. Other than the hot room, hard beds and dirty pool, the hotel was g
Pros:

That is was close to shopping areas so we didn’t have to go far and if we needed something target was right there! Staff was great and very friendly and helpful! Made sure that what we needed was given to us no questions asked!

Cons:

The beds were very uncomfortable, like hard as a rock and the AC doesn’t cool the room for anything! The room stayed hot all night and day. Bathroom door is wayyyyy too close to the door

2026-09-14 • via Nuitee
E
Egzon • family_with_children • us
1
2026-09-14 • via Nuitee
J
Jorge Luis • family_with_children • mx
9
Excelente lugar, instalaciones y el centro comercial que se encuentra alrededor
Pros:

Las instalaciones, el desayuno, el hecho de que tengan un centro comercial al lado, nos gustó bastante, así como los restaurantes de comida rápida que se encuentran alrededor del hotel

Cons:

El Internet está pésimo, fallaba demasiado, mi hija en la noche quiso concluir una tarea pendiente y no pudo.

2026-09-14 • via Nuitee
F
Francisco Javier • family_with_children • mx
10
2026-09-08 • via Nuitee
N
Nadia • extended_group • us
10
Pros:

The employee are super nice and it’s so clean

2026-09-05 • via Nuitee
M
MATIAS MARTIN ALBERTO • solo_traveller • pe
9
Estadía en Springhill Suites by Marriott Medical Center/Northwest San Antonio Texas
Pros:

La ubicación es excelente y la zona es muy segura

Cons:

Le falta variedad al desayuno

2026-08-27 • via Nuitee
M
Michel • extended_group • us
5
2026-08-27 • via Nuitee
G
Guzman • family_with_children • us
10
2026-08-26 • via Nuitee
J
Jose • couple • us
10
Clean, good price and safe
Pros:

Location and clean

Cons:

Nothing everything was great

2026-08-24 • via Nuitee
B
Brenda • solo_traveller • us
9
2026-08-24 • via Nuitee
A
Alejandra • extended_group • us
7
Was a great stay for a quick overnight with my family.
Pros:

Was exactly as described

Cons:

The parking lot

2026-08-17 • via Nuitee
A
Alfredo • couple • us
9
2026-08-17 • via Nuitee
J
Jason • couple • us
7
Never stay there again for the Bad Security on the vehicles broke window to tell that stolen cost me almost 8 grand to f
Pros:

Clean,

Cons:

Had my tail lights stolen out of my truck right in front of the property with cameras and all

2026-08-16 • via Nuitee
C
Cocoy Palomo • solo_traveller • mx
7
Pros:

La ubicación y todo lo que hay alrededor

Cons:

Me pidieron un deposito que después fue complicado recuperar a pesar de no haber causado ningún daño

2026-08-15 • via Nuitee
D
Danilo • family_with_children • us
7
Foi boa!
Pros:

Café da manhã.

Cons:

Atendente apática.

2026-08-12 • via Nuitee
S
Sameca • family_with_children • us
7
It was nice a bit of a foul smell upon arriving.
Pros:

It was mediocre.

Cons:

The choice non pork eating customers

2026-08-12 • via Nuitee
E
Ernesto • family_with_children • us
10
Great experience. My room was clean. Enjoyed breakfast
Pros:

Everything

Cons:

Nothing

2026-08-10 • via Nuitee