Mercure Hotel Amsterdam West

Hotels
•
Mercure
7.5 (3154 reviews)
Oude Haagseweg 20 , Amsterdam , nl
+31 20 512 6767

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
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Review Highlights

Pros:
Good value for money
Comfortable beds
Cons:
Dirty rooms
Cold rooms
Inadequate amenities

Categories

Cleanliness
5.96
Dirty rooms after cleaning, gardens are dirty.
Service
8.93
Some positive experience with receptionists, but staff not accommodating regarding late check-in.
Location
6.97
Far from city center; some praised proximity to other areas.
Room Quality
6.92
Rooms were cold and uncomfortable, some had issues with beds.
Amenities
5.95
Lacked basic amenities like milk and clean bedding.
Value for Money
8.91
Good rapport qualité prix, but issues diminished value.
Food and Beverage
7.96
Inadequate tea amenities; deficiencies reported.
Overall Experience
8.43
Mixed feelings overall; some aspects were satisfactory, while others were disappointing.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 20:02

Property Description

Convenient Location
Located just a 5-minute walk from a scenic lake in natural park De Oeverlanden, Mercure Hotel Amsterdam West offers easy access to both Amsterdam city center and Schiphol International Airport.

Comfortable Accommodation
The hotel's rooms are thoughtfully furnished with comfortable beds, a TV, minibar, and desk, ensuring a relaxing stay for guests.

Dining and Relaxation
Guests can indulge in international cuisine at the on-site restaurant for lunch and dinner, and during the summer, the terrace with garden views provides a perfect spot to unwind.

Experience the perfect blend of convenience and comfort at Mercure Hotel Amsterdam West. Book your stay now for a memorable Amsterdam experience.

Important information:

Wheelchair accessible room is available on request, only accessible for 1 person per room.

The hotel does not offer family rooms.

Standard + Privilege rooms are available up to 2 guests, Superior room with sofa bed is available up to 3 guests staying.

Hotel does not offer a shuttle bus service.

To reach the hotel from Schiphol Airport, please use public bus 397 or bus 369 direction Amsterdam Leidseplein. You can buy the tickets in the bus.

Lunch and dinner are available at the hotel at a surcharge.

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMS

Location

Guest Reviews

7.5
Based on 3154 reviews
Cleanliness: 5.96
Service: 8.93
Location: 6.97
Room Quality: 6.92
Amenities: 5.95
Value for Money: 8.91
Food and Beverage: 7.96
Overall Experience: 8.43
C
carmine • solo_traveller • it
4
Pros:

colazione abbondante e varia.

Cons:

camera fredda, letto scomodo. Personale scontroso

2026-09-11 • via Nuitee
D
Daniel • solo_traveller • gb
5
It was ok
Pros:

Location, the staff were excellent!

Cons:

Asylum seekers loitering around all day getting free food, smoking, spitting

2026-09-09 • via Nuitee
H
Heinis • solo_traveller • fr
7
2026-09-06 • via Nuitee
F
Fettaoui • couple • be
6
2026-09-06 • via Nuitee
G
Geoffrey • couple • gb
10
Perfect location a short bus ride from the airport
Pros:

Great breakfast buffet. Staff very helpful and friendly. Jolly multi-lingual barman.

Cons:

N/A

2026-09-06 • via Nuitee
T
Tatjana • couple • de
6
2026-09-04 • via Nuitee
L
Lenka • solo_traveller • cz
8
2026-09-04 • via Nuitee
C
Coral • solo_traveller • gb
8
2026-09-02 • via Nuitee
W
Williamson • solo_traveller • ie
8
Would use it again
Pros:

Handy because we had a large veichle

Cons:

The taxi very expensive to town . Room bit small for 2 men

2026-09-01 • via Nuitee
F
Franky • solo_traveller • be
7
2026-09-01 • via Nuitee
A
africa • couple • es
7
2026-09-01 • via Nuitee
M
Maina • solo_traveller • ke
5
Average
Pros:

It did not have variety on breakfast, same same with very limited options

Cons:

Variety

2026-09-01 • via Nuitee
S
Shpetim • solo_traveller • xk
9
2026-08-30 • via Nuitee
D
Deepak • couple • de
1
2026-08-30 • via Nuitee
K
Kubad • family_with_children • dk
7
2026-08-27 • via Nuitee
G
Gaime • couple • fr
5
Déçus, a ce prix on espère mieux
Pros:

Le bar sympathique et abordable

Cons:

Chambre bruyante et rapport qualité prix décevant

2026-08-26 • via Nuitee
A
Adrian • solo_traveller • gb
6
Clean pleasant hotel with very poor wifi in the rooms.
Pros:

The room had a pleasant view over to trees, was clean and was reasonably designed with good bathroom.

Cons:

The WIFI was terrible. I had to switch between the two hotel WIFIs and often they'd be not working. This is fine if you're on holiday however if you're attempting to do business and send work to clients its very annoying. The WIFI seemed to work well in the lobby though in my room it didn't.

The chair from which to work at a desk is very low which was uncomfortable for any period of time.

You have to pay to park at the hotel which is very expensive. Opposite the hotel the parking was 70% cheaper.

2026-08-25 • via Nuitee
B
BRASSIER • solo_traveller • fr
7
Pros:

La vue de la chambre le calme le lit confort

Cons:

Fenette opaque rideau usagé salle de bain ancienne

2026-08-24 • via Nuitee
R
Robert • solo_traveller • nl
1
Cons:

Je betaald goed geld en zit vervolgens tussen een vluchtelingen opvang te bizar voor woorden.

2026-08-23 • via Nuitee
V
vienna • solo_traveller • gb
8
2026-08-21 • via Nuitee