Eurostars Indautxu

Hotels
•
Eurostars Hotels
Plaza Bombero Etxaniz, s/n , Bilbao , es

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Family rooms
Bar

Review Highlights

Pros:
Good breakfast
Friendly staff
Cons:
Issues with cleanliness
Service disruptions due to strike

Categories

Cleanliness
7.23
Several guests noted issues with cleanliness due to the strike affecting room service.
Service
9.2
Mixed feedback, with some concerns about management during the strike, but overall service was reported as friendly.
Location
8.24
Convenient location, though some found it a bit far from major attractions.
Room Quality
8.69
Rooms were generally spacious and comfortable, though some guests reported issues during the strike.
Amenities
9.22
Amenities such as breakfast and common areas were positively noted.
Value for Money
6.68
Guests perceived poor value due to high rates and strike-related issues.
Food and Beverage
8.73
Breakfast received positive remarks, but overall food options were considered average.
Overall Experience
9.2
Despite some setbacks, many guests had a pleasant experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:27

Property Description

Urban Hotel in Bilbao's Prime Location

Nestled in the heart of Bilbao's museum triangle, our urban hotel is the perfect base for exploring the city's iconic attractions. Situated between the renowned Guggenheim Museum, the Fine Arts Museum, and the Azkuna Alhóndiga, guests can easily immerse themselves in the vibrant cultural scene.

Culinary Delights at Etxaniz Restaurant

Indulge in a culinary journey at our Etxaniz restaurant, where we celebrate Basque gastronomy with a modern twist. From traditional local dishes to contemporary creations, our menu caters to all tastes, offering both daily specials and à la carte options.

Relax and Unwind at Gastro Bar El Muelle

Experience a relaxed dining experience at our newly renovated Gastro Bar El Muelle, complete with an inviting outdoor terrace. Whether it's a casual dinner or drinks, revel in the lively ambiance of this bright and spacious setting.

Savor Local Flavors at Meat & Soul Cafeteria

Start your day right at Meat & Soul Cafeteria, where you can sample a variety of pintxos and enjoy a quick breakfast featuring sweet and savory delights from the region. Delight in every bite and kickstart your day with a burst of local flavors.

Book your stay now to experience the perfect blend of comfort, convenience, and culinary delights at our urban hotel in Bilbao.

Important information:

License number: HBI01053

When booking more than 5 rooms, different policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BIO

Location

Guest Reviews

Cleanliness: 7.23
Service: 9.2
Location: 8.24
Room Quality: 8.69
Amenities: 9.22
Value for Money: 6.68
Food and Beverage: 8.73
Overall Experience: 9.2
B
Belén • couple • es
8
2026-08-29 • via Nuitee
B
B21 • couple • es
9
ESTANCIA AGRADABLE
Pros:

La habitación es muy confortable

Cons:

Nada

2026-08-29 • via Nuitee
M
MONDER • family_with_children • es
8
2026-08-29 • via Nuitee
E
Estanislau • extended_group • pt
8
Pros:

Boa localização para nos deslocarmos a pé na cidade. Ter estacionamento é uma mais valia. Pessoal disponível e cordial. Bom pequeno-almoço.

Cons:

Deveriam ter atenção ao cheiro na sala de pequeno-almoço. Senti humidade
Estacionamento apertado. Havia carros de roupa mal arrumados, o que dificultou a manobra.

2026-08-29 • via Nuitee
C
Caroline • solo_traveller • ch
7
2026-08-29 • via Nuitee
E
Elsa • couple • no
8
2026-08-29 • via Nuitee
R
Rui • family_with_children • pt
4
Satisfatória
Pros:

Localização excelente.Nao tomámos pequeno almoço

Cons:

O quarto tinha pouca luz solar e era pequeno em relação às 4 pessoas que pernoitaram .Deveria existir uma mesa de cabeceira para apoio às duas camas que não tinham nada .

2026-08-29 • via Nuitee
O
Oliver • solo_traveller • nz
8
Pros:

Cama muy cómoda y baño perfecto.

2026-08-29 • via Nuitee
B
Beatrice • couple • it
9
Fantastico hotel!
Pros:

Camera e bagno spaziosi, dotati di tutti i comfort necessari. L’hotel è situato in una posizione centrale, che ci ha consentito di raggiungere le principali attrazioni a piedi. Nota di merito per la colazione, davvero ottima!!!

2026-08-28 • via Nuitee
S
sirenita.mac • solo_traveller • es
8
Pros:

Cama cómoda y tamaño de la habitación. Poder estacionar en el vado para descargar.

Cons:

Sin gel ni jabón de manos en los botes. La limpieza comienza a las 9.30 con el consiguiente ruido. Creo que calidad precio no se corresponde. Las habitaciones aunque estan muy bien cuidadas son antiguas.

2026-08-28 • via Nuitee
R
raul • solo_traveller • es
10
Pros:

Todo. 100% recomendable.

Cons:

La puerta del aseo estaba hinchada del agua. Falta de mtto.

2026-08-28 • via Nuitee
M
Margarida • solo_traveller • pt
8
2026-08-28 • via Nuitee
A
Ares • couple • es
9
2026-08-27 • via Nuitee
P
Paolo • family_with_children • it
7
2026-08-27 • via Nuitee
H
Hristo • solo_traveller • es
10
Pros:

La ubicación, la comida y el personal

Cons:

A verdad todo me gusta

2026-08-27 • via Nuitee
J
Julian • solo_traveller • pt
7
Un buen hotel y bien situado pero con una wifi que no funciona en algunas partes del hotel
Pros:

El hotel es bueno, la calidad de las instalaciones buena, bien situado, los trabajadores son competentes y atentos. Mi opinión es muy buena en general. El hecho de no dar una puntuación mejor es por el mal (prácticamente nulo) funcionamiento de la Wifi los seis días que estuve allí y en mi zona (en el hall de entrada funcionaba bien)

Cons:

Como ya he indicado, la Wifi funcionaba muy mal (en los 6 días que estuve y en mi zona, no se de otras). Lo informe en recepción y lo iban a comunicar al servicio técnico, pero no hubo ninguna mejora. Para mi la conexión a internet es importante porque tengo que hacer cosas de trabajo. En la práctica lo solucione usando los datos de mi teléfono móvil durante los 6 días. Pero hoy en día, un hotel de esta categoría no puede tener este fallo, y más cuando fue comunicado

2026-08-27 • via Nuitee
S
samuele • extended_group • it
8
Soggiorno perfetto. Confort, staff gentile e disponibile, posizione centrale. Consigliato
Pros:

Il soggiorno è stato perfetto. Camera accogliente e spaziosa in una zona centrale di Bilbao a soli 15 min a piedi dal Museo Guggenheim. Letto estremamente confortevole. Colazione non inclusa nella prenotazione, ma con un'offerta di cibi e bevande varia e di ottima qualità.

Cons:

Un lieve problema allo scarico acqua del lavandino.

2026-08-26 • via Nuitee
A
ANNA MARIA • solo_traveller • fr
9
Très bon séjour
Pros:

L’accueil
L’accueil

Cons:

RAS

2026-08-26 • via Nuitee
M
Miguel Angel • couple • es
10
2026-08-26 • via Nuitee
R
Ryszard • couple • pl
9
Bilbao stało sie swietnym celem podróży nie tylko dla miłośników modern art i Gugenheima
Pros:

Swietne sniadania

Cons:

Hotel nie ma dobrych kolacji dla klientów indywidualnych, bo wybór skromny i serwis mało staranny

2026-08-26 • via Nuitee