Eurostars Indautxu

Hotels
•
Hoteles Silken
Plaza Bombero Etxaniz, s/n , Bilbao , es
+34944440004

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Family rooms
Bar

Review Highlights

Pros:
Good breakfast
Friendly staff
Cons:
Issues with cleanliness
Service disruptions due to strike

Categories

Cleanliness
7.23
Several guests noted issues with cleanliness due to the strike affecting room service.
Service
9.2
Mixed feedback, with some concerns about management during the strike, but overall service was reported as friendly.
Location
8.24
Convenient location, though some found it a bit far from major attractions.
Room Quality
8.69
Rooms were generally spacious and comfortable, though some guests reported issues during the strike.
Amenities
9.22
Amenities such as breakfast and common areas were positively noted.
Value for Money
6.68
Guests perceived poor value due to high rates and strike-related issues.
Food and Beverage
8.73
Breakfast received positive remarks, but overall food options were considered average.
Overall Experience
9.2
Despite some setbacks, many guests had a pleasant experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:27

Property Description

Urban Hotel in Bilbao's Prime Location

Nestled in the heart of Bilbao's museum triangle, our urban hotel is the perfect base for exploring the city's iconic attractions. Situated between the renowned Guggenheim Museum, the Fine Arts Museum, and the Azkuna Alhóndiga, guests can easily immerse themselves in the vibrant cultural scene.

Culinary Delights at Etxaniz Restaurant

Indulge in a culinary journey at our Etxaniz restaurant, where we celebrate Basque gastronomy with a modern twist. From traditional local dishes to contemporary creations, our menu caters to all tastes, offering both daily specials and à la carte options.

Relax and Unwind at Gastro Bar El Muelle

Experience a relaxed dining experience at our newly renovated Gastro Bar El Muelle, complete with an inviting outdoor terrace. Whether it's a casual dinner or drinks, revel in the lively ambiance of this bright and spacious setting.

Savor Local Flavors at Meat & Soul Cafeteria

Start your day right at Meat & Soul Cafeteria, where you can sample a variety of pintxos and enjoy a quick breakfast featuring sweet and savory delights from the region. Delight in every bite and kickstart your day with a burst of local flavors.

Book your stay now to experience the perfect blend of comfort, convenience, and culinary delights at our urban hotel in Bilbao.

Important information:

License number: HBI01053

When booking more than 5 rooms, different policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BIO

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 20 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

Cleanliness: 7.23
Service: 9.2
Location: 8.24
Room Quality: 8.69
Amenities: 9.22
Value for Money: 6.68
Food and Beverage: 8.73
Overall Experience: 9.2
M
Maria Emilia • solo_traveller • es
9
Pros:

La cama grande y comoda

2026-07-04 • via Nuitee
A
Andreu • solo_traveller • es
10
2026-07-04 • via Nuitee
M
Maria Coro • couple • es
7
Estancia agradable para una escapada
Pros:

La ubicacion es muy buena, en el centro de Bilbao y cerca de la estacion de autobuses

Cons:

El baño necesita una reforma

2026-07-04 • via Nuitee
S
Septimiu • solo_traveller • ro
10
Excellent!
Pros:

Very clean. Good breakfast. Normal: is Eurostars!

2026-07-03 • via Nuitee
T
Thierry • solo_traveller • fr
8
Séjour correct
Pros:

Le parking sous l’hôtel

Cons:

Difficile joindre par téléphone
Non prise en compte de ma demande de late checkout
Douche basique dans baignoire avec bruit de tuyauterie

2026-07-03 • via Nuitee
W
Wade • solo_traveller • gb
9
Pleasant
Pros:

Good spot but you need sat nav to get there

Cons:

It was no problem

2026-07-03 • via Nuitee
D
Diego • couple • es
10
2026-07-03 • via Nuitee
M
Mattia • couple • it
9
Abbiamo trascorso una bella vacanza
Pros:

Ottima

Cons:

Tutto bene

2026-07-02 • via Nuitee
M
Mercedes • solo_traveller • es
9
2026-07-02 • via Nuitee
C
Charlie • solo_traveller • se
6
2026-07-02 • via Nuitee
A
Amaia • couple • es
8
2026-07-01 • via Nuitee
S
Serena • extended_group • it
9
Ottima scelta per un weekend a Bilbao
Pros:

Hotel 4 stelle in zona un po' decentrata ma abbiamo comunque raggiunto tutte le attrazioni della città a piedi. Stanza ampia, pulita, dotata di tutti i comfort, bagno grande con doccia immensa. Staff gentile e che parla inglese. (Non abbiamo usufruito della colazione quindi non posso dare un parere)

Cons:

Niente

2026-07-01 • via Nuitee
A
Anastasiia • couple • ua
10
2026-06-30 • via Nuitee
W
WAQAR • extended_group • ie
5
Over all reasonable stay
Pros:

N/A

Cons:

Same double room & extra bed squeezed in. I booked 3 single bed but ended up with one double bed and one single bed. Very small room for 3 beds

2026-06-30 • via Nuitee
H
Hilda Alicia • couple • ar
9
Ubicación calidad y precio
Pros:

Comodidad y cerca del centro

Cons:

La atención del recepcionista al hacer el check in

2026-06-30 • via Nuitee
V
Vicente • couple • py
10
2026-06-29 • via Nuitee
P
Pascal • couple • be
9
2026-06-29 • via Nuitee
S
Sarah • solo_traveller • gb
9
Great location and lovely breakfast
Pros:

The location was great, the staff really friendly and breakfast was lovely

Cons:

N/a

2026-06-29 • via Nuitee
A
Armenio Jose • family_with_children • es
8
Escapada de fin de semana en familia.
Pros:

La ubicación es muy buena. El hotel esta super limpio. La habitación era muy grande.

Cons:

Está ligeramente pasado de época.

2026-06-29 • via Nuitee
V
Valter • couple • it
8
Nel complesso è stato una bella esperienza.
Pros:

La posizione ,la camera e la colazione.

Cons:

L’albergo è un po’ datato avrebbe bisogno di essere rinnovato.L’aria condizionata non era fredda abbastanza.( Forse per le alte temperature eccezionali)

2026-06-29 • via Nuitee