Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Comfortable rooms
Good value
Cons:
Cleanliness issues
Limited menu options
Maintenance issues with lifts

Categories

Cleanliness
8.31
Some guests mentioned cleanliness positively, while others noted issues like smells and dirty marks.
Service
9.08
Guests consistently praised the helpful and friendly staff.
Location
8.92
Conveniently located near the airport with easy access, noted positively by many.
Room Quality
8.57
Most guests found the rooms comfortable and spacious, with minor maintenance issues reported.
Amenities
8.8
Amenities were described positively, with mentions of pleasant bar areas and good facilities.
Value for Money
8.66
Good value was a common descriptor, along with some comments on trade-offs for price.
Food and Beverage
8.41
Food options received mixed reviews; breakfast was praised, but some limited options were noted.
Overall Experience
8.88
Many guests expressed a desire to return, indicating a generally positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 13:03

Property Description

Convenient Location
Novotel Newcastle Airport Hotel is just a 5-minute drive from the airport and 10 minutes from Newcastle city centre.

Modern Amenities
Enjoy spacious rooms with LCD TVs, work desks, and private bathrooms for your comfort.

Dining Options
Indulge in international cuisine and snacks at the stylish restaurant and bar, with 24-hour room service and daily breakfast buffet.

To experience convenience and comfort at Novotel Newcastle Airport Hotel, book your stay now.

Important information:

Please note that guests under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).

The credit card used to book must be presented on arrival.

Parking is only available for the duration of the stay.

When booking more than 3 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NCL

Location

Guest Reviews

8.7
Based on 2404 reviews
Cleanliness: 8.31
Service: 9.08
Location: 8.92
Room Quality: 8.57
Amenities: 8.8
Value for Money: 8.66
Food and Beverage: 8.41
Overall Experience: 8.88
G
Graham • solo_traveller • gb
10
2026-09-19 • via Nuitee
S
Seraphina • family_with_children • gb
7
Pros:

Great hotel, lovely entrance staff.

Cons:

The main beds were terribly uncomfortable - really firm. Also the sofa bed had big springs sticking out of it.

2026-09-18 • via Nuitee
A
Andrew • solo_traveller • gb
8
2026-09-18 • via Nuitee
Y
Yannick • extended_group • ch
5
Bof...
Pros:

Le petit-déjeuner était OK, les lits confortables.

Cons:

Salle de bain moyennement propre, espace lounge vétuste, sale et mal entretenu, 1 ascenseur en panne sans que personne ne s'en émeuve, pas de fruits frais coupés au petit-déjeuner (seulement des conserves), moquette couloirs et chambre horriblement sale, un sentiment global d'un endroit un peu abandonné.

2026-09-17 • via Nuitee
K
Kelly • couple • gb
10
2026-09-17 • via Nuitee
G
Gaurav • solo_traveller • gb
8
2026-09-17 • via Nuitee
D
Duncan • solo_traveller • gb
6
2026-09-16 • via Nuitee
O
Olga • couple • gb
10
2026-09-16 • via Nuitee
S
Susan • extended_group • gb
9
Comfortable, convenient - will return
Pros:

Very comfortable stay at a conveniently located hotel.

Staff were great, especially the member of staff who checked us in (after midnight on 9th October, so technically 10th October! Sorry, I didn't note your name) and Omar on reception. All very helpful and friendly.

Room was lovely and spotlessly clean. Comfy bed, and pillows (one seemed soft, one firm - so many hotels don't do this). Enough and conveniently placed USB charging points. Great shower (waterfall as well as standard shower head). Nice to have the loo separate from bathroom. It was good to have access to my YouTube channel via the TV - I think this is the first time I've found this in a UK hotel. Effective aircon. Decor was stylish - not boring but not over the top either. A pleasant room to be in.

Breakfast was excellent and staff were able to cater for gluten free. Lovely restaurant area with large windows and plenty of daylight

I will stay here again. Will try hotel bar next time and maybe evening meal.

The hotel is conveniently placed for Tesco, if you need to grab a lunchbox for the day.

Cons:

Nothing.

I forgot to mention a slight problem with both sink and bath in our room - the pop up waste plugs need fixing (it is an easy fix - the cables have probably snapped). But that isn't a criticism of the quality of the hotel.

2026-09-16 • via Nuitee
N
Nihat • solo_traveller • tr
1
Saç kurutma makinası yoktu ve tuvalet çok kötüydü
Pros:

Gereksiz ve çok pahallı

Cons:

Kahvaltı çok kötüydü

2026-09-16 • via Nuitee
L
Lesley • solo_traveller • gb
8
2026-09-16 • via Nuitee
M
Mark • solo_traveller • gb
10
2026-09-16 • via Nuitee
M
Michael • solo_traveller • gb
10
Pros:

Everything

Cons:

Nothing

2026-09-15 • via Nuitee
L
Leeann • solo_traveller • gb
9
Great location not far from city centre
Pros:

Great, helpful staff.
Located close to local supermarket & metro.
Rooms don't feel cramped, lots more f space to move about.

Cons:

All good.

2026-09-15 • via Nuitee
N
Nicole • family_with_children • gb
1
Pros:

My son is severely autistic and they was no window locks and he was close to getting onto the roof! They called maintenance and he never even came back to lock the window!

Cons:

Everything but the staff was lovely

2026-09-15 • via Nuitee
C
Curt • couple • gb
9
2026-09-15 • via Nuitee
P
Paula • couple • gb
9
Pros:

Great location friendly staff

Cons:

Rooms are basic

2026-09-15 • via Nuitee
L
Lorraine • solo_traveller • gb
7
Pros:

Close to A1
Very easy check in and friendly staff
Clean room
Confy beds
Nice bar area

Cons:

Toilet is separate to the bathroom and you have to leave toilet to go through bedroom to open bathroom door turn light on which illuminates the room to wash your hands. Its not a practical set up.

2026-09-14 • via Nuitee
K
Kelly • couple • gb
10
Stayed here the weekend of Great North Run. Kingston Park metro station is only a short walk from the hotel which was pe
Pros:

The rooms were very clean and comfortable

2026-09-14 • via Nuitee
L
Lynn-marie • solo_traveller • gb
10
Pros:

Everything

Cons:

NA

2026-09-14 • via Nuitee