Novotel Newcastle Airport

Hotels
•
Novotel
8.7 (2232 reviews)
Ponteland Rd, Kenton , Newcastle upon Tyne , gb

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Comfortable rooms
Good value
Cons:
Cleanliness issues
Limited menu options
Maintenance issues with lifts

Categories

Cleanliness
8.31
Some guests mentioned cleanliness positively, while others noted issues like smells and dirty marks.
Service
9.08
Guests consistently praised the helpful and friendly staff.
Location
8.92
Conveniently located near the airport with easy access, noted positively by many.
Room Quality
8.57
Most guests found the rooms comfortable and spacious, with minor maintenance issues reported.
Amenities
8.8
Amenities were described positively, with mentions of pleasant bar areas and good facilities.
Value for Money
8.66
Good value was a common descriptor, along with some comments on trade-offs for price.
Food and Beverage
8.41
Food options received mixed reviews; breakfast was praised, but some limited options were noted.
Overall Experience
8.88
Many guests expressed a desire to return, indicating a generally positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 13:03

Property Description

Convenient Location
Novotel Newcastle Airport Hotel is just a 5-minute drive from the airport and 10 minutes from Newcastle city centre.

Modern Amenities
Enjoy spacious rooms with LCD TVs, work desks, and private bathrooms for your comfort.

Dining Options
Indulge in international cuisine and snacks at the stylish restaurant and bar, with 24-hour room service and daily breakfast buffet.

To experience convenience and comfort at Novotel Newcastle Airport Hotel, book your stay now.

Important information:

Please note that guests under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).

The credit card used to book must be presented on arrival.

Parking is only available for the duration of the stay.

When booking more than 3 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NCL

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 6 per day.

Location

Guest Reviews

8.7
Based on 2232 reviews
Cleanliness: 8.31
Service: 9.08
Location: 8.92
Room Quality: 8.57
Amenities: 8.8
Value for Money: 8.66
Food and Beverage: 8.41
Overall Experience: 8.88
C
Craig • couple • gb
10
2026-06-28 • via Nuitee
C
craig • solo_traveller • gb
10
Best place to stay in newcastle
Pros:

fantastic place,very clean rooms and communal areas.
super friendly staff,lovely food all in a great setting.
my new 1st choice whilst staying in newcastle area.
thanks very much.

Cons:

nothing it was all awesome.

2026-06-27 • via Nuitee
عبدالعزيز • solo_traveller • sa
10
2026-06-27 • via Nuitee
P
Petra • couple • nl
8
2026-06-27 • via Nuitee
S
Suegoose1 • solo_traveller • gb
8
2026-06-27 • via Nuitee
S
Sally • couple • gb
10
Pros:

Ideal for what we needed

2026-06-27 • via Nuitee
F
Fiona • extended_group • gb
10
2026-06-26 • via Nuitee
L
Louise • couple • gb
8
2026-06-25 • via Nuitee
R
Roshan • couple • gb
2
Needs some serious TLC.
Pros:

In close vicinity to the airport

Staff were great

Cons:

The rooms were visibly un-clean with various stains and marks everywhere.
The bathroom tiles had mouldy grout and the drain was broken. The toilet cistern would take at-least 35mins to refill after 1 flush so that was annoying.

Also came to understand that this hotel was used to house immigrants - honestly it looked like they cleared out the night before…

2026-06-24 • via Nuitee
U
Urszula • couple • pl
5
cena adekwatna do warunków ale następnym razem poszukam innego miejsca
Pros:

1) Odległość od lotniska bezkonkurencyjna, lobby robi wrażenie.
2) Wygodne łóżko
3) Miła obsługa recepcji

Cons:

1) W łazience brudno - szyba od parawanu nawannowego nie widziała ścierki od dłuższego czasu.
2) Pozapychane odpływy przez co woda nie chce zlatywać z umywalki.
3) Przed wejściem do hotelu porozsypywane niedopałki papierosów - leżą od 2 dni więc nikt się nimi nie interesuje i nie sprząta na bieżąco.
4) Noce z powrotami innych lokatorów głośne - trzaskające drzwi i płaczące dzieci...
5) Wkłady do pościeli sztuczne - poliestrowe przez co gorące i nieprzyjemne.
6) Lampa wokół zagłówka o jasnym nieprzyjemnym świetle której nie można wyłączyć oddzielnym wyłącznikiem.
7) Aby spuścić wodę w WC trzeba mocno i wielokrotnie poruszać spłuczką

2026-06-23 • via Nuitee
D
David • couple • gb
7
Cons:

Breakfast was overcooked

2026-06-23 • via Nuitee
C
Charlotte • solo_traveller • gb
9
2026-06-23 • via Nuitee
G
Gurpreet • family_with_children • gb
3
It wasnt the best stay
Pros:

Location

Cons:

The room we had was dated and the sockets stopped working and they moved us into another family room which was not done and the kids bed was not ready so tyen moved us into another room was not good and smelled fusty so went back to the second room and made the kids bed or self and moved all are stuff over which was a headache! Plus the breakfast was that good

2026-06-23 • via Nuitee
P
peter • couple • gb
8
Pros:

Big clean comfortable room, only stayed about 7 hours as was catching a plane .

2026-06-22 • via Nuitee
J
Julie • solo_traveller • gb
10
2026-06-22 • via Nuitee
M
Mick • solo_traveller • gb
10
2026-06-22 • via Nuitee
L
Lorraine • family_with_children • gb
10
Definitely will return
Pros:

Lovely big rooms very clean and friendly staff

2026-06-22 • via Nuitee
N
Nititorn • couple • gb
9
Good for value and location
Pros:

Location, price,

Cons:

Nothing

2026-06-21 • via Nuitee
عبدالعزيز • solo_traveller • sa
10
2026-06-20 • via Nuitee
T
Thomas • extended_group • gb
10
2026-06-20 • via Nuitee