Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Beautiful property
Nice amenities
Cons:
Cold rooms
Noise from outside
Maintenance issues

Categories

Cleanliness
6.99
Multiple reviews mentioned issues with cold temperatures in rooms, which could indicate cleanliness or maintenance concerns.
Service
8.96
Staff received positive feedback for their helpfulness and friendliness.
Location
9
Location consistently praised across multiple reviews for being central and convenient.
Room Quality
7.45
Rooms described as beautiful, but multiple mentions of cold temperatures and noise from outside affected the perception.
Amenities
7.98
Amenities were generally well-received, although some issues with maintenance were noted.
Value for Money
7.94
Value considered decent due to location and service but affected by some room quality issues.
Food and Beverage
8.49
Breakfast was highlighted positively, contributing positively to the overall experience.
Overall Experience
7.96
Overall experience is mixed due to significant temperature discomfort, yet offset by location and staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 07:14

Property Description

Charming 19th-Century Building: Step into a piece of history at this hotel located just a stone's throw away from City Hall Square and Tivoli Gardens. The charming 19th-century building sets the perfect backdrop for your stay in Copenhagen.

Modern Amenities: Enjoy complimentary WiFi and access to the hotel's gym during your stay. Stay entertained with a flat-screen TV featuring cable channels in every room.

Exceptional Service: With staff available round the clock, you'll never be short of recommendations for local attractions, bars, and restaurants. Indulge in in-room meals arranged at your convenience.

Book your stay now at this historic gem in the heart of Copenhagen!

Important information:

Please note the hotel charges an additional fee when paying with a foreign credit card.

The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card.

Children of 11 years and younger can enjoy breakfast at a discounted rate of 150 DKK per person.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CPH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for DKK 595 per person per night when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 11 years old stay for DKK 395 per person per night when using an existing bed.
    People 4 years old and over stay for DKK 525 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs DKK 495 per day.

Location

Guest Reviews

8.1
Based on 8473 reviews
Cleanliness: 6.99
Service: 8.96
Location: 9
Room Quality: 7.45
Amenities: 7.98
Value for Money: 7.94
Food and Beverage: 8.49
Overall Experience: 7.96
H
Hanne Wibholm • family_with_children • ch
8
Helt sikkert et sted jeg vil vende tilbage til.
Pros:

Jeg fik ikke morgenmad, fordi det spiser jeg normalt ikke før kl.11.00. Jeg er vild med stilen på hotellet og indretningen, og ikke mindst personalets imødekommenhed. Beliggenheden er helt i top.

Cons:

Værelset og badeværelset var lige småt nok til 2. Kaffemaskinen var ret fancy at se på men virkede ikke så godt. Ellers ikke andet.

2026-07-04 • via Nuitee
K
Kathleen • couple • us
9
Great local with charm and history!
Pros:

Great location for visiting the city or the gardens. Love the history and age of the property.

Cons:

Some noise but quieted down before 10pm. Needs a second entrance with A ramp.

2026-07-04 • via Nuitee
J
Johan • solo_traveller • be
9
2026-07-04 • via Nuitee
R
Ralf • couple • de
9
Sehr schöner Aufenthalt
Pros:

Super Lage, sehr gutes Frühstück

2026-07-04 • via Nuitee
P
Paul • couple • gb
10
2026-07-04 • via Nuitee
M
Mattias • couple • se
8
2026-07-04 • via Nuitee
R
Romeu • solo_traveller • pt
10
2026-07-04 • via Nuitee
W
Wolfgang • couple • at
8
Netter Aufenthalt in einer wunderschönen Stadt bei traumhaftem Wetter!
Pros:

Gute Lage, nettes Personal! Gutes Frühstück!

Cons:

Leider Zimmer ohne Klimaanlage und die unteren Fenster im 1. Stock sind nur eine Handbreite zu öffnen. Bei fast 30 Grad ist das nicht optimal! Außerdem war das „ruhige“ Zimmer in der Nacht sehr laut, da im Innenhof das Kühlaggregat des Hotels daneben auf vollen Touren lief und man bei geöffneten Fenster kaum schlafen konnte!

2026-07-04 • via Nuitee
G
Gunnar Orn • couple • is
9
2026-07-03 • via Nuitee
M
Marcel • couple • de
4
Würde wieder gehen wenn sich etwas ändert
Pros:

Die Lage und Flexibilität

Cons:

Preis Leistung , zu warmes Zimmer, keine air condition, altes Bad , keine Lüftung im Bad, zu warme Decke

2026-07-03 • via Nuitee
E
Elisa • couple • it
9
Pros:

Gentilezza dello staff

2026-07-03 • via Nuitee
R
Roger • solo_traveller • gb
7
2026-07-03 • via Nuitee
E
Eric • solo_traveller • ae
9
Good location however signage of the hotel is not very clear. Very clean
Pros:

Location and clean

Cons:

It’s extremely cramped

2026-07-03 • via Nuitee
M
Monika • couple • ch
6
2026-07-03 • via Nuitee
J
Jordan • couple • au
9
2026-07-03 • via Nuitee
G
Garry • couple • ae
4
Very disappointing.
Pros:

Location of the hotel and Josephine’s bar

Cons:

No AC. Shower drain blocked. Shower tiny. Pillows small. No help with bags. No explanation on facilities. Room small. Dated room. Elevator tiny. For the amount you pay, it’s more like a 2 star hotel. Actually one of the worst stays I’ve had in years.

2026-07-02 • via Nuitee
M
Michael • solo_traveller • se
8
Pros:

Bra

Cons:

Air conditioning inte bra

2026-07-02 • via Nuitee
M
Meinema • solo_traveller • nl
8
Prima verblijf, een aanrader
Pros:

De centrale ligging in de stad

Cons:

Niets

2026-07-02 • via Nuitee
G
Graham • couple • gb
9
Excellent
Pros:

Excellent location with very helpful and pleasant staff.
Breakfast superb

2026-07-02 • via Nuitee
N
Nidhal • couple • ae
3
Bad service (see detailed comments), not worth the high price.
Pros:

Only the location was good. Everything else was far from 4-star level -- see detailed comments below.

Cons:

We arrived at 2:00 pm; our reservation was checked, but we were quickly told "the room is not available; rooms are normally ready at 3:00 pm; please have a seat and we'll call you when it's ready." I tried to insist that we had just had a very long flight, so please get us a room quickly; it didn't help. My wife fell asleep on the couch. At 2:50 pm, I went again, still not ready. At 3:00 pm, by magic "room is ready" we went up, and it was clear it had been ready for some time; they just don't want to give rooms earlier than 3 pm. After a nap, I realized that the name on the room/phone was not mine, and indeed I had noticed a discrepancy between the room that was mentioned to me initially and the one that I was given. I told them, but they waived the issue: "glitch in the phone system" they said.
Next day, we left at 9:00 am and put the "Please clean my room" sign. We came back at 2:00 pm, still not done. The maid who was somewhere on the same floor said "sorry, we do the rooms that are being vacated first". We asked her to come and clean ours quickly; she came and replaced the towel, didn't even touch the bed, and said "do you need anything else?" When we inquired aobut the bed, vacuum, etc., she said "we don't do that when people are staying over, only when the room is being prepared for new customers"...
In the meantime, the hotel doesn't miss an opportunity to try to sell you "extra services" including tourist tickets and packages.
A very bad service overall for a higly priced "4-star hotel".

2026-07-02 • via Nuitee