L'Hotel PortoBay São Paulo

Hotels
•
Porto Bay Hotels & Resorts
9.3 (1770 reviews)
Alameda Campinas, 266 , Sao Paulo , br

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great food variety
Stylish rooms
Excellent location
Cons:
Gym facilities need improvement
Some maintenance issues

Categories

Cleanliness
8.51
Clean and tidy, but issues with maintenance were noted.
Service
9.98
Staff was very helpful and attentive throughout the stay.
Location
9.52
Great location near Avenida Paulista, secure and quiet.
Room Quality
9.47
Rooms were spacious, stylish, and clean.
Amenities
9
Amenities were generally good, but gym facilities need improvement.
Value for Money
8.96
Value was reasonable given the high-end experience.
Food and Beverage
9.51
Breakfast was exceptional with a good variety.
Overall Experience
9.48
Overall an excellent experience with a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:19

Property Description

Luxurious Accommodation in the Heart of Sao Paulo

At L'Hotel PortoBay São Paulo, indulge in 5-star luxury just steps away from Trianon-Masp metro station. Elegant Rooms with Modern Amenities await you, featuring free WiFi, cable TV, and a work desk. Upgrade to a room with a spacious seating area for added comfort.

Savor exquisite Italian and Mediterranean dishes at Trebbiano Restaurant, then unwind with a cocktail at Il Piano Bar. Pamper yourself at the spa or take a dip in the heated indoor pool for ultimate relaxation.

Conveniently located near Paulista Avenue, our hotel is the perfect base for exploring the vibrant neighborhood with its array of dining, entertainment, and shopping options. Book now for a truly unforgettable stay at L'Hotel PortoBay São Paulo.

Important information:

The physical credit card used to pay for the booking must be presented at the hotel at check-in.

Please note that the credit card used to make the payment of the reservation must be from one of the guests staying in the room. If this is not the case, please contact the hotel prior to the check-in date.





Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GRU

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs BRL 55 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 3 years old to 10 years old stay for free when using an available extra bed.
    Children from 11 years old to 17 years old stay for R$ 250 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.3
Based on 1770 reviews
Cleanliness: 8.51
Service: 9.98
Location: 9.52
Room Quality: 9.47
Amenities: 9
Value for Money: 8.96
Food and Beverage: 9.51
Overall Experience: 9.48
L
Leal • couple • br
10
2026-05-23 • via Nuitee
J
Juan • solo_traveller • uy
7
Pros:

Buen ubicación y atención.

Cons:

Algunos detalles no son de un hotel 5 estrellas. Mal funcionamiento de los ascensores, baños chicos y sin extractor, ruido de las cañerías de los baños vecinos, regular funcionamiento del wifi, y sin ser el primer día no te dejan agua en la habitación.

2026-05-23 • via Nuitee
M
Magno • couple • br
8
2026-05-20 • via Nuitee
M
MARCO AURELIO • family_with_children • br
10
2026-05-20 • via Nuitee
N
Natasha_87 • solo_traveller • gb
10
Pros:

Fantastic staff, conversational and caring

2026-05-20 • via Nuitee
W
Wilsiane • solo_traveller • br
7
2026-05-20 • via Nuitee
C
Carlos Alexandre • family_with_children • br
10
Gosto do hotel e já retornei algumas vezes
Pros:

Limpeza, café da manhã, estrutura

Cons:

Academia e limitada

2026-05-19 • via Nuitee
M
moacyr • family_with_children • br
10
Pros:

limpeza, conforto, café da manhã, localização e atendimento dos funcionários.

2026-05-18 • via Nuitee
L
Leonardo • family_with_children • br
10
Perfeito
Pros:

Funcionários muito receptivos, educados e solicitos. O Robson e o Adriano estão de parabéns.

Cons:

Nada

2026-05-18 • via Nuitee
V
VICTOR • solo_traveller • py
9
Pros:

La ubicación y el tamaño de la habitación.

Cons:

No tenía calefacción

2026-05-18 • via Nuitee
M
Maria Alice • couple • br
9
2026-05-18 • via Nuitee
J
joyce • family_with_children • br
9
2026-05-18 • via Nuitee
D
Daniella • family_with_children • br
10
Pros:

O hotel é exatamento como as fotos. Muito confortável, bonito e agradável. Adorei o hotel, as acomodacoes, o conforto e o atendimento excepcional!

2026-05-18 • via Nuitee
L
Leandro • solo_traveller • br
10
2026-05-17 • via Nuitee
L
leandro • solo_traveller • br
9
2026-05-16 • via Nuitee
F
Felipe • couple • br
10
Pros:

Localização e conforto

2026-05-15 • via Nuitee
L
Lara • couple • br
10
2026-05-15 • via Nuitee
M
mabel • couple • br
10
Maravilhoso
Pros:

Tudo perfeito! Funcionários atenciosos e simpáticos! Limpo e cheiroso.

Cons:

Valor caro no café da manhã com pouca opção

2026-05-13 • via Nuitee
S
Sanalu • solo_traveller • br
10
O cuidado com os hospedes
Pros:

Segurança

Cons:

Nada

2026-05-06 • via Nuitee
L
LUIZ ANTONIO DE • couple • br
9
Pros:

Ar condicionado e cama

Cons:

Falta de saida de ar no banheiro

2026-05-05 • via Nuitee