Mill Houses New Elegant Suites

Hotels
HotelBrain Group
9 (103 reviews)
Firostefani, Santorini, 84700 , Santorini , GR

Facilities

Boat tours nearby
Express check-out
Free WiFi
Terrace
Luggage storage
Express check-in/check-out
Street parking
Concierge service
Wheelchair accessible
Outdoor pool - seasonal
See all facilities

Review Highlights

Pros:
Amazing staff
Amazing amenities
Amazing view
Amazing rooms
Cons:
Dated

Categories

Cleanliness
8.21
Dated aspect mentioned; indicates potential cleanliness issues.
Service
9.68
Amazing staff; highly positive sentiment.
Location
9.22
Standard quality for this hotel tier.
Room Quality
9.17
Amazing rooms; positive sentiment.
Amenities
9.2
Amazing amenities mentioned; positive sentiment.
Value for Money
8.66
Standard quality for this hotel tier.
Food and Beverage
8.71
Standard quality for this hotel tier.
Overall Experience
9.18
Amazing stay; overall positive sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 03:16

Property Description

Recreational Amenities and View: Enjoy the outdoor pool and terrace, or take in the view from a terrace at this elegant hotel.

Greek Cuisine and Drinks: Indulge in Greek cuisine at Mylos Bar Restaurant, sip drinks at the bar/lounge while enjoying the ocean view, or dine alfresco. Don't miss out on the poolside bar for your favorite drinks.

Convenience and Services: Benefit from complimentary wireless internet, concierge services, express check-out, and more. Plus, a roundtrip airport shuttle is available for your convenience.

To book your stay at Mill Houses New Elegant Suites in Santorini and explore attractions like Santorini Caldera and Athinios Port, make your reservation now.

Important information:

  • Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • The seasonal pool will be open from April to October.
  • Children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JTR

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Individually-wrapped food options are available for breakfast

  • General

    Guests are provided with free hand sanitizer

See all policies

Location

Guest Reviews

9
Based on 103 reviews
Cleanliness: 8.21
Service: 9.68
Location: 9.22
Room Quality: 9.17
Amenities: 9.2
Value for Money: 8.66
Food and Beverage: 8.71
Overall Experience: 9.18
R
Raina extended_group ca
10
2026-05-03 via Nuitee
C
CRISTÓBAL solo_traveller es
10
Pros:

Molt agradable la persona encarregada dels apartaments.

2026-04-26 via Nuitee
H
Hebe couple ar
10
El lugar que soñas al pensar en Santorini
Pros:

Un lugar es exactamente lo que soñas ver al estar en Santorini. El jacuzzi frente al mar, viendo los atardeceres con vista a la caldera son increíbles, no necesitas salir del complejo para que sea una estadía perfecta. La atención de Iro hace toda la diferencia, resuelve cualquier duda, pedido, realmente agradecidos por su atención. El desayuno griego y americano es riquísimo y súper abundante, se agradece a Andrea que también ayuda en todo. Las habitaciones y servicios son exactamente como se ven en las fotos. Caminando llegas a la capital de Fira, donde hay restaurantes y negocios. ¡Súper recomendables, los volvería a elegir sin ninguna duda!! Gracias Hebe y Mario

2026-04-20 via Nuitee
P
Paul couple gb
5
OK hotel but not great.
Pros:

The view from the hotel was outstanding but the weather on our visit was not great.

Cons:

The room was basic but small for the cost we paid. The winows in our room were small.

2026-03-30 via Nuitee
I
Imogen extended_group au
5
Okay, would look into staying else where next time.
Pros:

The location was good, close to some main restaurants and gift shops. The breakfast was okay, did its job but wasn’t anything amazing. The hotel had great views but almost every hotel in Santorini does.

Cons:

Our room was far away from reception. The staff cleaning closet was right next to our room which is okay but we had staff constantly hovering over our room. I had a massage service booked and the therapists needed help carrying their table, I had to listen to the staff member tell them to Cary it themselves because there is two of them, wasn’t professional and it doesn’t hurt to be helpful.

2026-01-19 via Nuitee
D
Daisuke family_with_children gb
5
Cons:

身体中ダニに刺された。おそらく寝具が原因だと思う。

2026-01-19 via Nuitee
A
Aaron couple ch
9
2026-01-19 via Nuitee
F
Florence family_with_children fr
1
Studio très bruyant sous un restaurant
Pros:

Il faut anticiper le choix et l'heure

Cons:

Information à connaître avant de réserver : les studios 111, 112 et 113 sont, grande surprise, sous un restaurant (le Mylos). La fenêtre de la salle de bain de la 112 donne directement dans le restaurant. Nous avons subi le bruit de la musique, de la chanteuse, du rangement des chaises et des bouteilles au dessus de nos têtes jusqu'à 2h. Le studio 111 a 2 fenêtres sans volet, lumière dès 6h du matin, donc nuit de 4 heures.
Le lendemain, la réceptionniste nous a proposé de nous changer de chambre mais nous n'avions plu envie de rester.

2026-01-19 via Nuitee
L
Lynda couple ie
10
Pros:

Everything

Cons:

Nothing

2025-11-14 via Nuitee
D
DI couple gb
10
Marina & Kelly looked after us exceptionally well and would recommend!
Pros:

Fantastic location and staff

Cons:

You've got a lot of steps to go up/down to get there!

2025-11-13 via Nuitee
A
Amaya family_with_children us
10
The most beautiful and comfortable hotel I’ve ever stayed at.
Pros:

I loved our suites. Extremely spacious and elegant. The staff were very friendly and helpful. Kelly at the front desk was very kind and upgraded our suits and added a jacuzzi . The view of the Chaldea was fantastic. The breakfast was good. It was so fun to navigate the path to arrive to the suites. I would stay here again.

Cons:

Nothing. Everything was great.

2025-11-10 via Nuitee
S
simon couple us
10
Pros:

excellent

2025-11-10 via Nuitee
R
Richard extended_group gb
10
Highly recommend it.
Pros:

Friendly staff, fantastic views

Cons:

Nothing bad to say

2025-11-09 via Nuitee
R
Richard extended_group gb
10
Friendly staff, great rooms and fantastic views
Pros:

Massive room with a well maintained hot tub. The staff were all super friendly, helpful and engaging. Really lovely people. Fantastic views of the sunset across the other islands

Cons:

Nothing, it was a great place to stay

2025-11-09 via Nuitee
K
Karen couple cl
10
Toda la estancia fue perfecta
Pros:

Todo

Cons:

Tomo me encantó

2025-11-08 via Nuitee
R
Risako couple jp
10
2025-11-08 via Nuitee
B
Brent couple ca
10
One of the most beautiful places on the planet up
Pros:

Potentially the most beautiful place I've ever stayed! The view from my hotel room was magic. Marina and Kelly were the most gracious hosts. They went over the top to make sure we were comfortable. We traveled with a rented car and got to see the entire Island. Next time We travel to Santorini we'll stay in the same spot!
October is the perfect season to visit Santorini as the weather is beautiful (not too hot) and there is little tourist traffic.
Bring good shoes as most of Santorini is at elevation, however, staff will be available to move luggage to and from your room. It is important to stay in contact with staff before arrival so they can help with your luggage and other logistics.

2025-11-04 via Nuitee
B
Belinda couple au
10
It is the most beautiful place with the highest level of service!
Pros:

Kelly and Marina are amazing hosts - so kind and friendly and always helpful. The accomodation was next level amazing and the breakfast was delicious and bountiful. The view is something incredible.
There a many steps down to the property but the wonderful Abdul and Andreas help with your luggage and meet you to take you to the property.
Our stay here was nothing short of magnificent and I would recommend it to anyone wishing to stay in Santorini. Thank you for the hospitality and brilliant experience.

Cons:

Nothing

2025-10-24 via Nuitee
P
Patricia Ninoska solo_traveller bo
9
⭐ Beautiful stay with a difficult ending.
Cons:

⭐ Beautiful stay with a difficult ending.- The hotel is truly beautiful. I was traveling alone and wanted to relax, so I booked the Luxury Room with a Jacuzzi, which I absolutely loved. It had a charming atmosphere; I was welcomed with a bottle of wine and very kind staff. They helped me at all times, and one of the gentlemen even assisted me with my luggage, for which I gladly gave him a tip.

However, unfortunately, my experience was overshadowed at the end.
The transportation that the hotel organized for me ended up being a very bad experience: the driver changed the agreed price, shouted at me, and behaved rudely, which made me feel unsafe and frustrated.
It was a very uncomfortable and disappointing situation, especially because I was traveling alone.

Even so, I want to thank Kelly, the hotel receptionist, who was very kind and genuinely cared about me.
She tried to help me during that incident and even afterward, making sure I was okay, and she also filed the complaint with the transportation company.
Her empathy, attention, and professionalism in taking care of guests during difficult moments were very important to me, and I’m truly grateful for that.

I loved the hotel, and the staff were excellent.
I really value their kindness and the human touch I received.
I only recommend that they be more careful with the external transportation companies they work with, so that no guest has to go through a situation like that, because a bad provider can ruin an experience that was otherwise wonderful.

2025-10-21 via Nuitee
J
Jorge couple ar
8
Une jolie expérience hors saison
Pros:

• Bonne situation à l’écart de l’ébullition de Fira et du passage des randonneurs, hôtel à équidistance de Fira et Imerovigli
• Personnel agréable avec citronnade d’accueil et bagagistes ultra-courageux compte tenu de la topographie et qui méritent un généreux pourboire à la descente comme à la montée des bagages
• Conseils et gentillesse de Kelly à la réception, à la fois présente et discrète
• Chambre 103 spacieuse, confortable, apaisante, sobre et joliment décorée avec goût mais SANS VUE
• Salle de bains petite mais optimisée et avec tous les produits de toilette nécessaires et beaucoup de linge de maison (serviettes, peignoirs nid-d’abeille, chaussons).
• Petit frigo bien pratique + cafetière et capsules + bouilloire et sachets de thé + tire-bouchons (une bonne idée)
• Ménage parfait et propreté de la chambre
• Petit-déjeuner (3 choix possibles) très copieux (cf photo), mais qualité moyenne des produits, servi sur la PETITE terrasse COLLECTIVE de la piscine avec TRÈS BELLE VUE sur la caldera
• Avantage et inconvénient des 150 marches à monter et descendre plusieurs fois par jour, ce qui ++ en fait un lieu isolé et agréable à l’abri du regard des passants, mais - - peut se révéler très compliqué si vous n’êtes pas en forme ou qui temporise l’envie de remonter pour un oui ou pour un non.

Cons:

• S’agissant d’une chambre troglodyte, AUCUNE VUE depuis la chambre 103 (mention de « studio avec vue » vendue dans le descriptif est donc mensongère). La seule fenêtre donne sur la terrasse et un espace technique (cf photo)
La chambre 103 n’a pas de terrasse et/ou de balcon privatif (mentions de « terrasse » et « balcon » sur l’annonce ne sont donc pas du tout respectées)
• Pas de tête-de-lit, ce qui ne permet pas de s’appuyer sur son oreiller, on se fatigue très vite les cervicales pour lire ou être assis dans le lit
• Comme la terrasse est petite, seulement 4 chaises longues (souvent occupées) dans les espaces en commun
• Liner du sol de la piscine décollé, c'était la fin de saison, ce sera certainement réparé pour l'année prochaine
• La « piscine » est plutôt un petit bassin en forme de haricot pour barboter et se rafraichir qu’une piscine pour nager

2025-10-21 via Nuitee