Hotel Lucerne

Hotels
8.8 (2900 reviews)
201 West 79th Street , New York , us

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Excellent location
Friendly service
Cons:
Noisy street sounds
Occasional payment issues

Categories

Cleanliness
8.7
Most reviews indicate that the hotel is clean and well-maintained.
Service
9.2
Notable mentions of friendly and attentive staff with exceptional service.
Location
9.2
Conveniently located near major attractions and subway access.
Room Quality
8.7
Rooms are described as comfortable and a good size, with some noise noted.
Amenities
8.2
Basic amenities available, though some guests found them lacking.
Value for Money
8.7
Favorable value given the location and quality, though some price concerns noted.
Food and Beverage
8.7
Restaurant service is highlighted positively.
Overall Experience
9
Consistently positive sentiments with a strong likelihood of return visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:12

Property Description

Luxurious Rooms with Modern Amenities
Hotel Lucerne offers elegantly designed rooms with flat-screen TVs, video games, luxury bath products, and cozy workspaces. Enjoy a comfortable stay with in-room coffee and serene light colors.

Dining Experience at Nice Matin
Indulge in exquisite French cuisine at the on-site restaurant, Nice Matin. Whether dining indoors or on the outdoor patio, savor delicious meals all day long, including a delightful weekend brunch.

Convenient Facilities and Services
Stay fit at the hotel's fitness center, take care of business at the on-site facilities, and make use of services like ticket assistance and child care. Free WiFi and proximity to major attractions like Central Park make your stay even more enjoyable.

Book now for a memorable stay at Hotel Lucerne, where luxury and convenience meet seamlessly.

Important information:

Please note, the hotel is unable to honor group bookings of 7 or more rooms.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 65 per day.

Location

Guest Reviews

8.8
Based on 2900 reviews
Cleanliness: 8.7
Service: 9.2
Location: 9.2
Room Quality: 8.7
Amenities: 8.2
Value for Money: 8.7
Food and Beverage: 8.7
Overall Experience: 9
M
Mark • family_with_children • us
6
It's a great location, but doesn't provide much more than the room.
Pros:

The location was very pleasant and conveniently located near Central Park and a subway stop.

Cons:

Our check-in process wasn't great. We arrived 30-minutes prior to check-in and they couldn't accommodate us yet. They said they would text us when the room was ready, but they didn't and I had to go to the desk again. There were no "extra" amenities. We were very disappointed that the attached breakfast restaurant didn't open until 8am.

2026-06-20 • via Nuitee
C
CAGRI • solo_traveller • tr
1
Cons:

I reserved the room for my son. His flight from Chicago was delayed about 5 hours, so that he could only reach the Hotel at 1 am. As my son is using an international credit card, the payment did not pass through the Hotels payment system. After a few trials, the Hotel refused to offer an alternative payment method which leaves my son to look for another hotel at 1 am in New York. I want to believe that the receptionist did his best to get the payment while we were trying remotely to figure out what the problem is (Definitely not about the card limit). If you book from booking.com you cannot make the payment online to this Hotel and if you have a foreign credit card (even Mastercard or Visa) the Hotel could not take the payment. I cannot forgive this Hotel for puttin my son in this situation.

2026-06-19 • via Nuitee
K
Kelly • solo_traveller • us
9
Great location!
Pros:

The location and the staff was extremely attentive and friendly.

Cons:

Hot water for showers was hit or miss.

2026-06-17 • via Nuitee
S
Suzanne • family_with_children • us
9
Great location, Great staff. Would visit again!
Pros:

Great location near 2 subways. Lots of restaurants near by, especially liked the Nice Matin next door. The staff was very friendly and always happy to help.

Cons:

Can't think of a thing

2026-06-17 • via Nuitee
S
Sheila • family_with_children • us
9
Pros:

Great location, walked or short cab ride to dinner, Lincoln Center and other venues. Staff was exceptional, very friendlh and accomoodatiing.

Cons:

No complaints.

2026-06-17 • via Nuitee
G
geoffroy • solo_traveller • fr
8
Pros:

L emplacement et la taille de la chambre

Cons:

Déco un peu vieillotte.petit dejeuner cher.

2026-06-17 • via Nuitee
M
Michelle • solo_traveller • us
5
2026-06-16 • via Nuitee
C
Cynthia • couple • us
8
We had a great stay!
Pros:

Staff was very helpful and friendly. Very spacious room for NYC! We were able to leave our luggage with the front desk after check in while we waited for our flight. Had an on site awesome car service that got us to our flight at JFK on time!!

2026-06-16 • via Nuitee
J
Jerry • solo_traveller • us
9
Fun, restful, entertaining.
Pros:

Lucerne is cozy and located in my favorite NYC neighborhood. Staff is courteous and professional. It's close to the park and surrounded by great places to eat and shop. Close enough to the theaters that it's easy to take in a show. Love this place.

2026-06-15 • via Nuitee
M
Melanie • solo_traveller • us
8
A wonderful boutique hotel where the staff make you feel at home!
Pros:

Friendly staff, comfortable and clean rooms, perfect location on the UWS.

Cons:

The AC/temp control was a little off. A bit humid in the room.

2026-06-13 • via Nuitee
Y
Yigit • couple • us
2
2026-06-12 • via Nuitee
K
Kareen • solo_traveller • us
8
good place to stay
Pros:

hard to order from resturant. they need a second ice machine, wifi was poor bc of room location but room was clean and very nice.

2026-06-12 • via Nuitee
R
Raphael Luis • extended_group • it
8
2026-06-10 • via Nuitee
H
henrik • couple • us
8
2026-06-10 • via Nuitee
הבר • solo_traveller • il
7
2026-06-09 • via Nuitee
K
Katherine • extended_group • us
10
2026-06-05 • via Nuitee
M
Melissa • family_with_children • us
5
Very disappointing. Room smelled like mildew.
Pros:

Location

Cons:

The room smelled like mildew and was horrible for our allergies. Our eyes were swollen and our sinuses were messed up every morning. I asked for an air purifier and they didn’t have that or a dehumidifier. They didn’t offer to change rooms.

2026-06-04 • via Nuitee
L
Lars-Erik • solo_traveller • ch
3
Pros:

The hotel is massively overpriced. There isn't even a fridge in the room. The hotel hasn't been rufurbished in a very long time.

Cons:

The place needs a major overhaul.

2026-06-04 • via Nuitee
M
Maria E • family_with_children • pr
9
2026-06-01 • via Nuitee
P
Paola • solo_traveller • cl
9
Pros:

I had a wonderful stay at The Lucerne Hotel. The location is excellent, just a short walk from the subway, making it very easy to get around New York City. It is also only a few blocks from Central Park, which was perfect for morning walks and enjoying the neighborhood.

The room was comfortable, clean, and well maintained, and the staff was friendly and helpful throughout my stay. The Upper West Side is a beautiful and convenient area with plenty of restaurants, cafés, and shops nearby.

2026-05-31 • via Nuitee