Hampton Inn & Suites Nashville Franklin

Hotels
•
Hampton Inn
8.5 (272 reviews)
7141 South Springs Drive , Franklin , US
+1 615-771-7225

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast choices
Convenient location
Cons:
Cleanliness issues
Elevator noise
Some amenities lacking

Categories

Cleanliness
7.64
Issues with cleanliness reported, including mold and cobwebs.
Service
9.11
Staff was friendly, helpful, and responsive to requests.
Location
9.15
Conveniently located with easy access to attractions.
Room Quality
8.1
Rooms were generally comfortable, though some concerns noted with TV and elevator noise.
Amenities
8.63
Good amenities like breakfast and pool, though room kitchenette lacked basic supplies.
Value for Money
8.59
Good value for what was offered; breakfast helped save money.
Food and Beverage
8.14
Breakfast was good, but some complaints about specific items.
Overall Experience
8.61
Overall, a good experience with positive highlights despite some concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:47

Property Description

Convenient Location

Located just a short drive from downtown Nashville, Hampton Inn & Suites Nashville/Franklin (Cool Springs) offers a peaceful retreat away from the city hustle.

Modern Amenities

Enjoy complimentary WiFi, breakfast, and in-room conveniences like cable TV, coffee maker, and ironing facilities during your stay at the Franklin Hampton Inn.

Relaxing Facilities

Take a dip in the outdoor pool, stay active at the fitness centre, or catch up on work at the business centre with copy and fax services. Don't forget to grab a breakfast takeaway for a quick bite on weekdays.

Book your stay at Hampton Inn & Suites Nashville/Franklin (Cool Springs) for a perfect blend of comfort and convenience.

Important information:

Guests must be at least 21 years or older to check-in.

Renovation work of Guest rooms and lobby will be carried out from 09/15/25 to 04/30/26.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BNA

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.5
Based on 272 reviews
Cleanliness: 7.64
Service: 9.11
Location: 9.15
Room Quality: 8.1
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 8.14
Overall Experience: 8.61
P
Peter • solo_traveller • se
6
2026-09-12 • via Nuitee
L
Larry • extended_group • us
8
2026-09-11 • via Nuitee
T
Tobin • couple • us
5
We like Franklin, but I won't stay at this Hampton again.
Cons:

They were renovating th lobby, but also the room we stayed in was not very clean.

2026-09-10 • via Nuitee
H
Haase • solo_traveller • us
8
Satisfactory
Cons:

Will be nice when all construction remodeling is completed.

2026-08-28 • via Nuitee
M
Michael • extended_group • us
6
2026-08-23 • via Nuitee
L
Lewis • couple • us
9
It’s was very nice
Pros:

Nice location

Cons:

N/A

2026-07-23 • via Nuitee
L
Lew • couple • us
7
Overall stay was good.
Pros:

Breakfast selection was great. Room was great size and recently renovated and updated.

Cons:

While the bed was very comfortable, Our pillows were extremely soft and wimpy. Even folding them in half and doubling up did not help.
Also, the blinds did not shut all the way and allowed the morning sunshine in.

2026-07-21 • via Nuitee
K
Kathy • couple • us
10
2026-07-20 • via Nuitee
M
Menomanee • couple • us
7
I enjoy staying at Hampton Inn and Suites typically, I just expected more of a comfortable experience.
Pros:

The location of property was perfect. Lots of Eateries nearby.

Cons:

The construction on the property. Our room was only cleaned once during a five day stay.

2026-07-17 • via Nuitee
M
Miesha • family_with_children • us
10
2026-07-13 • via Nuitee
Y
YING • family_with_children • us
10
2026-06-23 • via Nuitee
V
visvanathan • family_with_children • us
9
2026-06-20 • via Nuitee
D
Derek • couple • us
8
2026-06-03 • via Nuitee
L
Lou • couple • us
7
Not very good.
Pros:

Location

Cons:

The bathroom had an odor of urine. The air conditioner is noisy and not efficient. Breakfast food junk. Didn't sleep much.

2026-06-02 • via Nuitee
D
Derek • couple • us
9
2026-05-24 • via Nuitee
D
Devon • couple • us
10
2026-05-23 • via Nuitee
D
Donald • couple • us
9
2026-05-21 • via Nuitee
B
Barbara • solo_traveller • us
9
Would stay there again.
Pros:

Convenient location. Clean.

Cons:

Breakfast, hot water was just warm. I’m gluten free so I was limited to yogurt and eggs. Al least I had something.

2026-05-19 • via Nuitee
T
Terry • couple • us
10
Some construction but very well separated from guests.
Pros:

Location and facilities.

Cons:

Nothing.

2026-05-15 • via Nuitee
B
Brian • couple • us
10
2026-05-14 • via Nuitee