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Facilities
Property facilities
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Offsite parking discounted rates available
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Electric bicycle charging station
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Room service
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Non-smoking throughout
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Shared lounge/TV area
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Wheelchair accessible
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Allergy-free room
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Heated pool
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Outdoor furniture
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Fence around pool
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Key access
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Food delivered to guest room
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CCTV outside property
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Face masks for guests available
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24-hour security
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Security alarm
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Key card access
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Shopping on site
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Access to nearby outdoor pool
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Golfing on site
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Private picnics
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Reception hall
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Exercise/lap pool
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Japanese garden
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Secured parking
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Swimming nearby
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Electric bicycle charging station
Review Highlights
Categories
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Property Description
Convenient Location
Located just a short drive from downtown Nashville, Hampton Inn & Suites Nashville/Franklin (Cool Springs) offers a peaceful retreat away from the city hustle.
Modern Amenities
Enjoy complimentary WiFi, breakfast, and in-room conveniences like cable TV, coffee maker, and ironing facilities during your stay at the Franklin Hampton Inn.
Relaxing Facilities
Take a dip in the outdoor pool, stay active at the fitness centre, or catch up on work at the business centre with copy and fax services. Don't forget to grab a breakfast takeaway for a quick bite on weekdays.
Book your stay at Hampton Inn & Suites Nashville/Franklin (Cool Springs) for a perfect blend of comfort and convenience.
Guests must be at least 21 years or older to check-in.
Renovation work of Guest rooms and lobby will be carried out from 09/15/25 to 04/30/26.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Parking
Free public parking is possible on site (reservation is not needed).
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
WiFi is available in all areas and is free of charge.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Location
Property Accessibility
- Ramp: Yes
- Entrance Door Width: 82
- Entrance Leveled: Yes
- Pet Friendly: Yes
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: Yes
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: Yes
- Elevator Braille Numbers: Yes
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Ramp: Yes
- Entrance Door Width: 82
- Entrance Leveled: Yes
- Pet Friendly: Yes
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: Yes
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: Yes
- Elevator Braille Numbers: Yes
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Braille Room Numbers: No
- Noticeable Room Number: No
- Room Door Peephole: No
- Room Knock Sign: Yes
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: Yes
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: Yes
- Toilet Bathroom Doors Indicator: Yes
- Toilet Grabbing Handles: Yes
- Adjustable Shower Head: No
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: Yes
- Cabin Under Sink: No
- Shower Level Floor: Yes
- Handrails: No
- Stair Marked: No
- Pool Handrails: No
- Lift In Pool: No
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: Yes
- Public Toilets Emergency Cord: No
- Crouches Cane Impaired: Yes
- Elderly Impaired: Yes
- Electric Wheelchair: Yes
- Hearing Impaired: No
- Manual Wheelchair: Yes
- Visually Impaired: Yes
- Wheelchair Or Scooter Impaired: Yes
- Crouches Cane Impaired Score: 50
- Elderly Impaired Score: 50
- Electric Wheelchair Score: 50
- Hearing Impaired Score: 0
- Manual Wheelchair Score: 50
- Visually Impaired Score: 50
- Wheelchair Or Scooter Impaired Score: 50
Guest Reviews
Convenient location. Clean.
Breakfast, hot water was just warm. I’m gluten free so I was limited to yogurt and eggs. Al least I had something.
Location and facilities.
Nothing.
It was good, they are in the middle of remodeling so some construction going on and pool not available for setting out.
Front desk staff very helpful. Restaurant acids parking lot was great.
Na
The staff, the location, and the price.
More than adequate, hot breakfast
It is undergoing a renovation.
Should be nice, once completed.
Good selection of hot foods. Great coffee. Loved the waffles.
All the staff went above and beyond to make our stay great. We got married on April 4th and had family members coming in at different time and they were allowed to check in early so they were able to get to our wedding at 3. On Friday we got the early so our room was ready which was no fault to them by ealry I mean 11 a.m. the staff allowed us to put all our wedding items in the meeting room and wait in there until they were ready. The best was excellent. We always stay at Hampton Inn's because we always have the best experience thank u so much for never disappointing us.
Newly updated room. Quiet king.
Close proximity to downtown
TV did not work well and kept shutting off
The breakfast was good, but the mini-omelets should have been labeled.
The dark roast coffee was empty at 7:30.
Breakfast was fine.
No grits.
Location
The beds (sheets were a mess and had purple sticky stuff). It was too late to change rooms by time we got back. Pillows were horrible and no microwave
Breakfast was not so good. Desk clerk was very nice when we checked in. I booked one too many days by accident. I was allowed a refund for one day. I thought that was wonderful. I do appreciate that.
Having to get my own towels. I asked t he cleaning woman for 3 towels while she was in the hall. But she said she did not have any. I had to go to the desk to get them. I dont like anyone coming into my room while I'm there. So I tried to catch the cleaning woman in the hall for towels.
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