Hampton Inn Provo

Hotels
•
Hampton Inn
7.3 (243 reviews)
1511 South 40 East , Provo , US
+1 801-377-6396

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Children allowed

Facilities

Fitness facilities
WiFi available
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Clean rooms / freshly remodeled
Friendly/helpful staff
Comfortable beds
Updated/roomy rooms
Good breakfast
Good location
Heated pool/spa
Relaxing/quiet atmosphere
Exceptional breakfast attendant
Cons:
High/unexpected pet fee
Scratchy or rough bed sheets
Musty room odor (occasionally)
Dirty public areas (lobby, hallways, pool)
Staff error/misuse of guest name
Front desk room assignment/system outage
Slow elevator
Low shower water pressure
Limited in-room supplies (tissues/toilet paper) or no water

Categories

Cleanliness
8
Rooms frequently described as clean and freshly remodeled; several guests praised cleanliness, but some reported musty room odors and dirty public areas (lobby, hallways, pool).
Service
7.2
Mixed: multiple mentions of friendly, helpful staff and an outstanding breakfast attendant (Valerie), contrasted with a notable complaint about staff misusing the guest's name and a front-desk room assignment error.
Location
8
Generally cited as a good location by many guests, though a few noted the surrounding area is 'not so great.'
Room Quality
7.4
Rooms described as updated, roomy and comfortable with good beds and TVs; negatives include scratchy sheets, occasional musty smell, low shower pressure, and occasional lack of in-room water/tissues.
Amenities
7
Breakfast is commonly available and praised; hotel has a heated pool/spa (small) and standard amenities but issues cited include an old/slow elevator, parking limitations for trailers, and extra pet-fee policy.
Value for Money
6
Several guests felt the hotel was expensive or 'not worth the high price' and complained about unexpected/high pet fees, lowering perceived value.
Food and Beverage
8
Breakfast repeatedly described as very good by many guests; a few comments noted specific items (potatoes) or overall breakfast quality could be better, but sentiment is overall positive.
Overall Experience
6.8
Overall mixed experience: many positive stays, clean/updated rooms and friendly staff, but operational issues (pet fees, name error, room assignment problems, dirty public areas, occasional lack of amenities) reduced overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:06

Property Description

Stunning Views of Mount Timpanogos

Experience breathtaking views of Mount Timpanogos from our Utah hotel, located just 2 miles from Seven Peaks Water Park. Relax in our indoor pool or explore the nearby Provo Bay, all while enjoying the comfort of our well-equipped guest rooms.

Convenient Amenities

Our rooms feature free Wi-Fi, cable TV, microwaves, refrigerators, and more. Whether you're here for business or leisure, we have everything you need including a business center, on-site gym, and meeting facilities. Don't forget to start your day with our complimentary breakfast!

Ideal Location

With Brigham Young University just 3 miles away and Timpanogos Cave National Monument a short drive of 19 miles, Hampton Inn Provo is the perfect base for your Utah adventures. Book now and make the most of your stay with us!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SLC

Location

Guest Reviews

7.3
Based on 243 reviews
Cleanliness: 8
Service: 7.2
Location: 8
Room Quality: 7.4
Amenities: 7
Value for Money: 6
Food and Beverage: 8
Overall Experience: 6.8
L
Lori • couple • us
9
Great hotel accommodations fun girls weekend.
Pros:

The property was clean. The room was amazing. I love the TV and the bed. Everything was roomy.

Cons:

I can’t say there was anything I didn’t like about it. The sheets could’ve been softer.

2026-10-25 • via Nuitee
R
Robert • couple • us
9
2026-10-19 • via Nuitee
E
Eliza • solo_traveller • us
10
Didn’t expect much from a hotel I thought was older. Exceeded expectations
Pros:

How clean a freshly remodeled it was, smelled great and bed was nice.

Cons:

Bed sheets were a little too scratchy for my liking.

2026-10-16 • via Nuitee
C
Carol • solo_traveller • us
10
2026-10-10 • via Nuitee
L
Lauri • couple • us
10
2026-09-11 • via Nuitee
D
Debra • solo_traveller • us
10
2026-08-27 • via Nuitee
K
Kara • extended_group • us
10
2026-08-20 • via Nuitee
J
John • couple • us
8
2026-08-16 • via Nuitee
M
M • couple • us
1
Call the customer by the name they provide
Pros:

Nothing to say

Cons:

Disrespect of staff to NOT use MY NAME as I provided, on the stupid welcome message on the TV. How is it Skyler's job to change MY NAME I provided?!?!?!?
He blamed Booking.com. They had my name right in all communication with me. He messed MY NAME up. I really hate excuses.
Tell your employees to use the name the CUSTOMER provides, not what the employee thinks it's supposed to be.
I am going to another Hampton Inn next weekend and frankly, I dread it and having to deal with another employee that could show me disrespect.

2026-08-16 • via Nuitee
R
Rhonda • couple • us
10
2026-08-04 • via Nuitee
L
Lori • extended_group • us
8
Good place to rest for the night.
Pros:

Clean, helpful staff

Cons:

When we checked in we were given a room that was occupied by someone else. The front desk informed us their system went down and they pretty much didn’t know who was in what room. They gave us a new room pretty quickly, but it was concerning they didn’t know what rooms were occupied.

2026-08-03 • via Nuitee
A
Anastasia • solo_traveller • us
10
2026-08-02 • via Nuitee
K
Katherine • family_with_children • us
7
Ordinary
Cons:

Dog charge of $75
No coffee or it was cold
No parking for trailer

2026-07-23 • via Nuitee
K
Kevin • couple • us
10
2026-07-18 • via Nuitee
H
Heidi • couple • us
5
Beds were comfortable. The airconditioning in the rooms was ok but not in the lobby
Pros:

Staff was friendly

Cons:

While the room was clean and tidy, the lobby, hallways, elevator and pool area were dirty.

2026-07-16 • via Nuitee
O
OliverS934 • Business • New York City, New York
6
The Usual
Pros:

Clean, efficient, not in such a great area, but with a heated pool and spa, even if the pool is a bit small. Breakfast was the usual light fare and there wasn’t any water in the room. Will I stop back here? Only if I have no choice.

2026-07-12 • via Tripadvisor
E
Evelyna • solo_traveller • us
10
Just the right thing!
Pros:

Everything! Service was exceptional and friendly.
Atmosphere was so relaxing, nice to regress

Cons:

NA

2026-07-07 • via Nuitee
N
Nayana • family_with_children • us
10
Highly recommended
Pros:

This is very good please to stay. Very clean good breakfast and everything

2026-07-07 • via Nuitee
C
Contreras • solo_traveller • us
10
2026-06-23 • via Nuitee
M
Mary • couple • us
9
Great value, beautiful room. Would stay again.
Pros:

Clean, updated room. Friendly staff. Pleasant and quiet. Nice breakfast.

Cons:

Everything was excellent, but elevator was old and slow.

2026-06-21 • via Nuitee