Super 8 by Wyndham New Cumberland

Hotels
•
Super 8
6.8 (435 reviews)
175 Beacon Hill Boulevard , New Cumberland , US

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Good location
Plenty of parking
Pool (mentioned positively by some)
Comfortable beds (reported by some)
Front desk / location cited as pros
Low price / perceived value by some guests
Cons:
Dirty rooms and bathrooms (stained towels, mold, blood stains)
Poor breakfast (limited, missing items, sour juice, late start)
Broken or missing in-room items (TV, lights, remote, blankets)
Sketchy/unsafe-feeling guests on property
Pool and hallways unclean
Service inconsistencies (rude/unhelpful staff, double charges, late room readiness)

Categories

Cleanliness
3
Multiple complaints about stained towels, dirty sheets, moldy hand towels, unclean bathrooms, dusty rooms and a generally filthy property; cleanliness is a clear weakness.
Service
8.9
Mixed reports: several guests encountered rude or unhelpful staff and slow/bad breakfast service, but others cited helpful front desk interactions and staff who eventually resolved room issues — rated higher to reflect occasional competent front-desk handling amid inconsistencies.
Location
9.2
Location repeatedly noted as a pro and convenient; consistently one of the property’s stronger attributes according to multiple reviews.
Room Quality
6.2
Rooms are inconsistent: some guests found beds comfortable but others reported broken fixtures, taped remotes, missing blankets and unpleasant smells — average room quality with notable problems.
Amenities
6
Amenities are inconsistent: pool and parking mentioned positively by some, but pool cleanliness, lack of breakfast items, no accessible ice in the dark and broken facilities were common issues.
Value for Money
8.4
Mixed perceptions: a few guests called it 'great value' and note it’s cheap for the area, while others felt it was not worth the price due to condition — rating leans positive reflecting the low price expectation for many guests.
Food and Beverage
3
Breakfast repeatedly criticized (very limited options, missing coffee/juice, sour juice, late start and rude attendant); food/beverage offering is a weakness.
Overall Experience
9.7
Highly mixed stay experiences: while many reviews detail serious issues (cleanliness, safety concerns, broken items), some guests appreciated location, parking and perceived value — this average reflects the spread of strongly positive and strongly negative reports in the dataset.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-10-02 14:16

Property Description

Convenient Location
Located just 8.3 km from the Pennsylvania State Capitol, Super 8 by Wyndham New Cumberland offers a prime spot for travelers. Guests can easily explore nearby attractions like Hersheypark and Wildwood Park.

Modern Amenities
Enjoy a comfortable stay in air-conditioned rooms equipped with free WiFi and a desk. The hotel also features a seasonal outdoor pool, fitness centre, and a garden for relaxation.

Excellent Services
With a business centre, vending machines, and multilingual staff, guests can expect convenience and top-notch service throughout their stay. Whether you need local tips or assistance, the reception is always ready to help.

Book your stay at Super 8 by Wyndham New Cumberland for a seamless travel experience.

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MDT

Location

Guest Reviews

6.8
Based on 435 reviews
Cleanliness: 3
Service: 8.9
Location: 9.2
Room Quality: 6.2
Amenities: 6
Value for Money: 8.4
Food and Beverage: 3
Overall Experience: 9.7
S
Sharon • couple • us
3
Not a good experience!
Pros:

Bed was comfortable, plenty of parking but few guests were there. Good location

Cons:

Breakfast was non existent. No Bath towels or washcloths in room. I had to go to desk and ask for them. They handed me grey, stained thin towels. There were no kind of soap in bathroom, no blanket on bed, just a top sheet and the thin bedspread.
Bathroom was not clean, toilet seat was lose.
I was told I could find ice on 3rd floor. My room on 2nd floor. No problem except it was dark outside and 3rd floor had no lights on in hallway, so kinda hard to find an ice machine in the dark! I have used this hotel 3 years and 2 years before for a trip at same time of year. It has gone downhill so much and I would not recommend it and I will look for somewhere else next year. Not a good representation for Super 8 or Wyndham!

2026-08-30 • via Nuitee
S
Shawn • couple • us
1
I never checked in and never got a refund
Cons:

The homeless people with cases of beer right next to the office I never checked in I ended up getting a different place to stay the night

2026-08-29 • via Nuitee
B
Brittany • couple • us
1
They double charged us in our room wasn’t ready even until eight at night so I wouldn’t stay here again
Pros:

They double charged me I paid through booking and I paid through the property and still haven’t gotten a refund

Cons:

Our room wasn’t ready until probably 8 o’clock at night

2026-08-28 • via Nuitee
M
Melinda • family_with_children • us
2
Definitely not worth the money paid.
Pros:

Breakfast was absolutely horrible. They had waffles and toast only both mornings. First morning no juice just coffee and water. Second morning no coffee and the juice was sour going bad. The staff member on duty was no help. Breakfast was supposed to start at 6 and wasnt started till after 730. And the staff member was rude about it.

Cons:

This whole place was gross. The room was ok. It was clean beds comfy. But hallways were dirty and nasty. The pool needed to be cleaned. There was people on first floor just drinking on the walkways and smoking. Elevator smelled like fresh cigarettes.

2026-08-24 • via Nuitee
J
James • couple • us
1
Probably the worst hotel I’ve ever sat at. I was expecting bad because it was cheap but it should have been 20 bucks a n
Cons:

It was disgusting. The room smelled had dust all over it the remote had duct tape on it the lights were broken. No coffee cups first day no coffee during breakfast. Fruit flies all over everything. Guy was asleep when I got there and he must’ve had gas because the place smells like a toilet.

2026-08-23 • via Nuitee
S
Shakirzyanov • solo_traveller • us
6
Pros:

Location and front desk

Cons:

Wifi, no room service

2026-08-17 • via Nuitee
S
Sophie • family_with_children • us
1
It was horrible and I felt like a prisoner
Pros:

The hotel was run down, the lounge chairs in the pool are were completely rusted and broken. The sheets were dirty. The hand towels had mold and there were blood stains on the pillow case. I asked for 4 clean towels and was told there are only 3 available.

Cons:

I stated almost everything above!!!!!

2026-08-11 • via Nuitee
M
Michael • solo_traveller • us
6
Pros:

The pool and the location

Cons:

That they gave me a room that the TV didn't work then I asked him for a different room and we had a king room and she put us in a double bed room so I had to go down and tell them again that we want a king room what we paid for so eventually the third time we got the king room with a working TV other than that it's okay and other than the shower curtain being a little dirty but I guess you get what you pay for.

2026-08-11 • via Nuitee
R
Robert • family_with_children • us
2
Horrible!
Pros:

Check out.
Who wouldn’t with the horrible atmosphere

Cons:

There was no breakfast though it said there was, broken doors, broken shower head, very sketchy people staying there.

2026-08-09 • via Nuitee
E
Erica • couple • us
7
2026-08-09 • via Nuitee
M
Mease • solo_traveller • us
9
2026-08-06 • via Nuitee
J
Joseph • solo_traveller • us
5
Pros:

Pool

Cons:

Smell, lame breakfast

2026-08-03 • via Nuitee
P
Pautz • solo_traveller • us
8
Great value
Pros:

Clean

Cons:

Cleanliness

2026-08-03 • via Nuitee
J
Joe • solo_traveller • us
2
2026-07-23 • via Nuitee
M
MARIAN • couple • us
3
Pros:

nothing

Cons:

clean room

2026-07-16 • via Nuitee
H
Haley • couple • us
4
2026-07-13 • via Nuitee
A
Ashley • couple • us
1
2026-07-12 • via Nuitee
M
Mary • solo_traveller • us
1
I did not stay. Looked at room and turned in my key and went to another hotel.
Pros:

Nothing

Cons:

Dirty, smelly, uncomfortable with the primarily men who were sitting outside- all smoking.

2026-07-12 • via Nuitee
C
Chauncey • solo_traveller • us
6
Not to bad but need a lot of updates with paint bathroom and loose toilets
Pros:

Close to where are vacation was goin to be

Cons:

Smell of one of our rooms hole in walls by tenant switch us with no problems ice machine was down just wasn't like what the picture of the places was

2026-07-12 • via Nuitee
S
Susan • family_with_children • us
7
2026-07-10 • via Nuitee