Lorenzo Hotel Dallas, Tapestry Collection by Hilton

Hotels
•
Tapestry Collection
8.6 (1225 reviews)
1011 South Akard , Dallas , US
+1 214-273-3000

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Unique artwork and design throughout the property
Friendly, attentive staff
Clean rooms, pool and public spaces
Good restaurant/food; pleasant breakfast
Comfortable beds
Convenient location for concerts and central activities
Cons:
Persistent construction and noise (freeway, 24/7 construction, late-night motorcycle groups)
Paid parking is inconvenient
No microwave or communal space to warm food
Room issues: changed bed type, small bathrooms, broken lamp/plugs, rooms sometimes not serviced
Isolated service failures (lost reservation, guests ignored in restaurant)

Categories

Cleanliness
9.3
Multiple guests said the property, rooms, pool and public areas were clean and well kept, though a few reports noted an unserviced room and a generally tired room in places.
Service
9.9
Staff are repeatedly described as friendly, attentive and helpful across reviews; there are isolated serious service failures (lost reservation, a guest ignored in the restaurant) but the overall sentiment toward employees is strongly positive.
Location
7.5
Location is convenient for concerts and central activities, but multiple guests reported severe noise problems (freeway, ongoing construction, late-night motorcycle groups) and parking/traffic inconveniences.
Room Quality
7.6
Rooms are praised for unique design and comfortable beds, but several guests experienced issues: changed room type, tiny bathroom, broken lamps/bedside plugs, and rooms not serviced — all reducing room comfort.
Amenities
7.8
Property amenities (art, pool, gym) are positives, but guests repeatedly noted lack of a microwave or communal warming space and an unwelcome paid parking policy, plus construction disruptions.
Value for Money
8.8
Many described the hotel as affordable and good value with pleasant food and decor; value is slightly reduced by paid parking, noise issues and occasional service lapses.
Food and Beverage
9.3
The restaurant and food receive strong praise (better than expected, tasty breakfast), though a few complaints mention being ignored by staff in the restaurant during noisy periods.
Overall Experience
8.6
Guests consistently praise the unique artwork, design, friendly staff and good food, but persistent construction/noise, parking charges and some room/service problems leave an overall mixed-but-still-positive impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:06

Property Description

Luxurious Accommodation:
Lorenzo Hotel Dallas, Tapestry Collection by Hilton offers elegantly designed air-conditioned rooms with modern amenities, ensuring a comfortable stay for guests.

Convenient Facilities:
This 4-star hotel boasts a fitness center, free WiFi, and a shared lounge, providing ample opportunities for relaxation and leisure during your stay. Additionally, the 24-hour front desk and room service cater to all guest needs promptly.

Dining and Exploration:
Guests can indulge in a culinary delight with American and Mexican dishes at the on-site restaurant or unwind with a cocktail at the bar. Located near popular attractions like John Fitzgerald Kennedy Memorial and Dallas World Aquarium, the hotel offers a prime location for exploring the city.

Experience luxury and convenience at Lorenzo Hotel Dallas, Tapestry Collection by Hilton. Book your stay now for an unforgettable experience.

Important information:

During our Summer Pool Season Saturday and Sundays from 2pm-7pm our pool is 18+ only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DAL

Location

Guest Reviews

8.6
Based on 1225 reviews
Cleanliness: 9.3
Service: 9.9
Location: 7.5
Room Quality: 7.6
Amenities: 7.8
Value for Money: 8.8
Food and Beverage: 9.3
Overall Experience: 8.6
G
Gavin • extended_group • au
2
Do not stay here. The noise is unbearable
Pros:

Clean and ok Gym

Cons:

Location was bad. he traffic noise from the freeway was unbearable. It was impossible to sleep and not even ear plugs help. I would not stay here. On top of this the construction was at 2am.

2026-10-29 • via Nuitee
J
Jeorgi • couple • us
10
Pros:

Loved the hotel?

Cons:

Only "complaint" would be the construction but we knew ahead of time that was going on so nothing really to complain about.

2026-10-28 • via Nuitee
E
Elizabeth • couple • us
9
2026-10-27 • via Nuitee
A
Antonio • couple • us
1
Pros:

the hotel was nice clean and affordable. really loved the artwork

Cons:

construction going on. so did not get a wink of sleep. went to the restaurant down stairs was completely ignored and no accommodation was made for all of the noise that was going on

2026-10-26 • via Nuitee
A
Armando • family_with_children • us
10
Property was fun and interesting but because of the construction and the pay to park we won’t be staying again.
Pros:

The property was so fun and every turn had another surprise decoration!

Cons:

The construction around the property made it difficult to navigate. Having to pay for parking was also an inconvenience.

2026-10-25 • via Nuitee
R
Renze • extended_group • nl
8
2026-10-25 • via Nuitee
R
Renze • extended_group • nl
8
2026-10-25 • via Nuitee
M
Marcus • couple • us
4
Thanks for being a functional if disappointing hotel.
Pros:

Water temp was hot.

Cons:

They lost my reservation, it was unaccommodating on my wedding night. This combined with just several small details couldn't be overlooked. Expected more from a Hilton boutique hotel.

2026-10-24 • via Nuitee
S
starthesecond • solo_traveller • us
1
Beautiful property, terrible experience
Pros:

The artwork and design was nice

Cons:

My king bed room that I booked, was changed to double beds. It was mentioned that I booked through a third party, as if that's the reason I was disregarded. If im a guest of Lorenzo and my experience was poor, my review is of the hotel not the third party booking.

2026-10-23 • via Nuitee
C
Cynthia • solo_traveller • us
10
It was unique and the employees awesome!
Pros:

The pool
The bed
The staff
The Art

Cons:

Noise

2026-10-22 • via Nuitee
A
Aundra • solo_traveller • us
10
2026-10-22 • via Nuitee
P
Peter Åström • couple • se
10
2026-10-21 • via Nuitee
K
Karen • couple • us
10
Very nice
Pros:

The art and design. Would like to have microwave oven

Cons:

Microwave oven

2026-10-18 • via Nuitee
A
Amanda • family_with_children • us
10
Enjoyable stay
Pros:

All the artwork

Cons:

Construction around it but understand out of their control

2026-10-18 • via Nuitee
C
Charles • couple • us
6
Pleasant but underwhelming. Construction noise was 24/7. Very loud room.
Pros:

The food was very pleasant and better than expected. Great value.

Cons:

The room was not serviced, the bathroom was tiny compared to the room. The overall impression was a tired room. The bedside electric plugs did not hold what you plugged in. The bedside lamp had a broken electric cord..

2026-10-17 • via Nuitee
Y
Yzamar • couple • us
10
2026-10-17 • via Nuitee
S
Sparesus • couple • us
6
Pros:

It was a wonderful stay except was stuck in the corner are door didn't work.. and the food wasnt the best

2026-10-16 • via Nuitee
B
Brandyn • couple • us
5
2026-10-14 • via Nuitee
B
Britney • couple • us
8
Very nice and relaxing
Pros:

Location, aesthetics, decor, cleanliness, views

Cons:

No access to a microwave even a community one has to waste a lot of food even ones purchased from room service

2026-10-13 • via Nuitee
R
Robert • couple • us
6
2026-10-12 • via Nuitee