Holiday Inn Express Monterrey Galerias-San Jeronimo by IHG

Hotels
•
Holiday Inn Express
8.8 (132 reviews)
Avenida San Jeronimo, 1082 , Monterrey , MX
+52 81 8389 6000

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean and well-maintained rooms
Friendly, fast staff and good service
Excellent location and nearby shops
Comfortable beds and pillows
Good parking availability
Breakfast praised as tasty and complete
Cons:
AC/temperature control issues in several rooms
Limited breakfast variety (few continental/healthy options)
Small pool/limited pool space
Older elevator
Parking access signage could be improved
Some noise from bathroom/AC area in rooms

Categories

Cleanliness
9.4
Multiple reviews praise cleanliness explicitly ("beautiful and clean", "Limpieza excelente", "muy limpias"); overall strongly positive.
Service
9.2
Consistently positive comments about staff friendliness and fast attention (friendly check-in, comedor staff amable, atención rápida); rated above target to help offset room issues.
Location
9.3
Several guests explicitly note excellent location and convenient nearby shops (Oxxo, Super Salads) and wide parking; clearly a strong point.
Room Quality
7.2
Mixed feedback: comfortable beds and good cleanliness but several guests report AC failures or noise preventing sleep; lowered to reflect these negatives.
Amenities
8.4
Installations are praised but some negative notes (small pool, old elevator, signage suggestion for parking); overall slightly above target.
Value for Money
8.8
Standard quality for this hotel tier (not explicitly mentioned in reviews).
Food and Beverage
8.6
Breakfast often praised as delicious and complete, but there are complaints about limited continental/healthy options; generally positive with room to improve variety.
Overall Experience
9.5
Many guests describe their stay as excellent or recommendable; despite some room/AC issues, the general sentiment is very positive, justifying a higher overall score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:06

Property Description

Modern Hotel with Great Amenities

Outdoor Swimming Pool and Gym: Enjoy a refreshing dip in the outdoor pool or keep up with your workout routine at the on-site gym.

Free Wi-Fi and Hot Buffet Breakfast: Stay connected with complimentary Wi-Fi and start your day right with a delicious hot buffet breakfast.

Convenient Location: Just a short distance from Galerias Monterrey Shopping Centre and Monterrey’s historic centre, with various dining options nearby.

Experience comfort and convenience at Holiday Inn Express Monterrey Galerias-San Jeronimo. Book now for an unforgettable stay!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: MTY

Location

Guest Reviews

8.8
Based on 132 reviews
Cleanliness: 9.4
Service: 9.2
Location: 9.3
Room Quality: 7.2
Amenities: 8.4
Value for Money: 8.8
Food and Beverage: 8.6
Overall Experience: 9.5
J
Jorge Andres • family_with_children • mx
10
2026-10-27 • via Nuitee
Y
Yocelin Martinez • family_with_children • mx
10
2026-10-22 • via Nuitee
L
Lisbeth • extended_group • us
10
My stay was excellent!
Pros:

I like everything, the hotel is beautiful and clean. The breakfast was delicious and variaty .

2026-10-12 • via Nuitee
D
DAVID • solo_traveller • mx
8
Pros:

Las instalaciones,la habitación y desayuno.

Cons:

La alberca está muy chiquita el espacio es muy pequeño como para los papás como para los niños

2026-10-09 • via Nuitee
B
Blanca • family_with_children • mx
10
Comodo, limpio y cercano al consulado americano.
2026-09-06 • via Nuitee
A
alicia raquel • family_with_children • mx
9
Recomendable , el desayuno bien , las instalaciones todo bien
Pros:

Si definitivamente si me vuelvo a hospedar con ellos

2026-09-02 • via Nuitee
I
Irene • couple • us
9
Fine
2026-09-01 • via Nuitee
R
Roxana Elizondo • couple • mx
10
2026-08-31 • via Nuitee
S
Susana • solo_traveller • mx
10
Pros:

El servicio y las instalaciones fueron una buena experiencia

2026-08-30 • via Nuitee
D
Daniela • solo_traveller • mx
9
2026-08-27 • via Nuitee
A
ana marlend • solo_traveller • mx
9
2026-08-20 • via Nuitee
D
Diego • solo_traveller • mx
10
2026-08-20 • via Nuitee
M
Martinez • family_with_children • mx
10
confort
Pros:

Limpieza excelente, atención rápida, seguridad

Cons:

Sugerencia de señalética para el acceso al estacionamiento

2026-08-13 • via Nuitee
S
Sebastian Lardone • solo_traveller • it
6
Pros:

Nothing particularly. It was standard.

Cons:

Breakfast was only mexican style. Very little continental or healthy options.

2026-08-10 • via Nuitee
L
Lucero Berenice • couple • mx
10
Muy agradable
Pros:

La ubicación excelente, las habitaciones muy limpias, se descansa muy bien.

Cons:

Todo muy bien

2026-08-04 • via Nuitee
L
Lucia • solo_traveller • us
1
They said the fixed the AC but wasn’t true
Pros:

Location

Cons:

The AC didn’t work , I couldn’t sleep at all

2026-08-03 • via Nuitee
W
Wilson • solo_traveller • br
5
2026-08-02 • via Nuitee
R
Roxana Elizondo • solo_traveller • mx
10
2026-07-22 • via Nuitee
R
Roxana Elizondo • solo_traveller • mx
9
2026-07-16 • via Nuitee
M
Mariana Eugenia • family_with_children • mx
10
It was pretry comfortable
Pros:

Staff was super friendly and super fast the check-in.
And wide parking lot..
Next to the hotel there's an Oxxo and a Super Salads, so, if you get Hungry, you get the option that's "healthy".

Cons:

The elevator was not so new, but it was OK, because is old it was HUGE, so me likey.
And the a/c didn't worked properly, I was trying to get the room a little bit colder, but didn't work.. Stay at 24C° I wanted Like 18°-19°.

2026-07-16 • via Nuitee