Holiday Inn Indianapolis North-Carmel by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.5 (461 reviews)
251 East Pennsylvania Parkway , Carmel , us
+13175744600

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean facilities
Friendly staff
Convenient location
Cons:
Outdated rooms
Food quality issues

Categories

Cleanliness
8.25
Well maintained and clean facilities were highlighted; however, some reviews mentioned outdated aspects.
Service
9.25
Staff went above and beyond, with many positive remarks about their friendliness and exceptional service.
Location
9.25
Location was conveniently noted as great, although some reviews mentioned it being a bit secluded.
Room Quality
7.75
Rooms were described as clean but also noted as outdated with some amenities needing improvement.
Amenities
8.75
Amenities were generally positive, with features for kids and other facilities acknowledged.
Value for Money
8.25
Considered decent value according to some reviews, but a few mentioned that some aspects did not meet expectations.
Food and Beverage
7.75
While breakfast was appreciated, some reviews indicated food quality issues.
Overall Experience
8.75
Overall, guests had a comfortable experience with some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:10

Property Description

Convenient Location
Located just off Interstate 465, Holiday Inn Indianapolis North-Carmel is only 12 miles from downtown Indianapolis, making it a prime choice for both leisure and business travelers.

Modern Amenities
Enjoy free WiFi, 32-inch flat-screen TVs, and in-room microwave and refrigerator. Relax by the heated indoor pool or break a sweat in the on-site fitness center.

Nearby Attractions
Explore Indianapolis easily with Butler University, Indianapolis Motor Speedway, and Lucas Oil Stadium within a short drive from the hotel.

Ready to experience comfort and convenience in Indianapolis? Book your stay at Holiday Inn Indianapolis North-Carmel now!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IND

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.5
Based on 461 reviews
Cleanliness: 8.25
Service: 9.25
Location: 9.25
Room Quality: 7.75
Amenities: 8.75
Value for Money: 8.25
Food and Beverage: 7.75
Overall Experience: 8.75
G
Gábor • extended_group • hu
8
2026-07-04 • via Nuitee
N
Nickolas • couple • us
7
2026-07-03 • via Nuitee
D
Delaine • solo_traveller • ca
9
2026-07-02 • via Nuitee
C
Chance • solo_traveller • us
10
2026-06-29 • via Nuitee
S
Stacie • family_with_children • us
6
Pros:

Location and staff

Cons:

Rooms were outdated and the breakfast bar didn't have a good selection to choose from.

2026-06-27 • via Nuitee
D
Dana • solo_traveller • us
2
2026-06-26 • via Nuitee
H
Heather • family_with_children • us
8
2026-06-25 • via Nuitee
M
MacKeigan • couple • us
9
2026-06-25 • via Nuitee
T
Tricia • solo_traveller • us
10
Pros:

Very clean, staff very helpful

Cons:

Nothing

2026-06-25 • via Nuitee
A
Amanda • couple • us
10
Stayed here for the Indy 500.
Pros:

It’s out of the way of chaotic indy without being too far away. It’s clean and quiet.

Cons:

The only thing I was not pleased with was the price. I know lots of hotels in the area jack their prices up around the date of the Indy 500 but it just doesn’t seem right to pay the equivalent of 2 months of my mortgage just to rent a mattress for 3 nights.

2026-06-22 • via Nuitee
B
barry • solo_traveller • us
4
Pros:

Price would have been great, but with the toilet and the air not working. Nothing

Cons:

Air did not work. I called front desk and was told maintenance would come, maintenance did not come. The toilet made noises every 5 to 10 min. I was told I'd be given a different room, it never happened

2026-06-15 • via Nuitee
C
chad • couple • us
10
2026-06-03 • via Nuitee
A
Aurea • solo_traveller • us
8
Nice but needs and update
Pros:

The staff is nice, helpful and friendly

Cons:

The beds are not comfortable

2026-06-01 • via Nuitee
R
Richard • couple • us
8
Acceptable for Holiday Inn but just barely!
Pros:

Reasonably located near major highway but quiet with large area to walk in around nearby corporate office buildings built around green spaces. Small suite was functional. Breakfast was good and varied…lots of choices and well stocked for both hot and cold foods. Strangely on the weekend they had only plastic utensils and plates/bowls but nice real tableware during the week! I just insisted they get out the good stuff if they wanted my $$$ for 4 nights!

Cons:

Decor in rooms was almost completely absent; bare minimum furniture and not very comfortable. Lighting in rooms was terrible with dark carpets and furniture it was impossible to see well enough to read! Staff had to bring an extra floor lamp - thanks, but 2 more in each room would have been better. Housekeeping staff were nice but stingy on towels and on refilling supplies. Had to go to cart and take bath mats, tissues and TP and towels that they either gave us too few or none of. Food service options for lunch and evening are not worth mentioning! Fortunately there is another hotel nearby.

2026-05-23 • via Nuitee
D
Dalerjon • couple • us
4
2026-05-17 • via Nuitee
A
April • couple • us
8
2026-05-16 • via Nuitee
K
Kristen • couple • us
8
2026-05-06 • via Nuitee
M
Mildred • solo_traveller • za
9
Staff very attentive and friendly.
Pros:

Friendly staff, a sort of park around!

Cons:

Not much reallly

2026-05-06 • via Nuitee
K
Kent • solo_traveller • us
10
2026-05-04 • via Nuitee
K
Kristen • couple • us
7
2026-04-25 • via Nuitee