Holiday Inn Indianapolis North-Carmel by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.5 (475 reviews)
251 East Pennsylvania Parkway , Indianapolis , US
+1 317-574-4600

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean facilities
Friendly staff
Convenient location
Cons:
Outdated rooms
Food quality issues

Categories

Cleanliness
8.25
Well maintained and clean facilities were highlighted; however, some reviews mentioned outdated aspects.
Service
9.25
Staff went above and beyond, with many positive remarks about their friendliness and exceptional service.
Location
9.25
Location was conveniently noted as great, although some reviews mentioned it being a bit secluded.
Room Quality
7.75
Rooms were described as clean but also noted as outdated with some amenities needing improvement.
Amenities
8.75
Amenities were generally positive, with features for kids and other facilities acknowledged.
Value for Money
8.25
Considered decent value according to some reviews, but a few mentioned that some aspects did not meet expectations.
Food and Beverage
7.75
While breakfast was appreciated, some reviews indicated food quality issues.
Overall Experience
8.75
Overall, guests had a comfortable experience with some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:10

Property Description

Convenient Location
Located just off Interstate 465, Holiday Inn Indianapolis North-Carmel is only 12 miles from downtown Indianapolis, making it a prime choice for both leisure and business travelers.

Modern Amenities
Enjoy free WiFi, 32-inch flat-screen TVs, and in-room microwave and refrigerator. Relax by the heated indoor pool or break a sweat in the on-site fitness center.

Nearby Attractions
Explore Indianapolis easily with Butler University, Indianapolis Motor Speedway, and Lucas Oil Stadium within a short drive from the hotel.

Ready to experience comfort and convenience in Indianapolis? Book your stay at Holiday Inn Indianapolis North-Carmel now!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IND

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.5
Based on 475 reviews
Cleanliness: 8.25
Service: 9.25
Location: 9.25
Room Quality: 7.75
Amenities: 8.75
Value for Money: 8.25
Food and Beverage: 7.75
Overall Experience: 8.75
B
Birdeau • family_with_children • us
1
2026-09-17 • via Nuitee
S
Sabryna • couple • us
10
2026-09-16 • via Nuitee
T
Tina • couple • us
5
Cons:

The beds are so small! The hotel needs an update! There’s no phone outlet by your beds.. We unfortunately got the room next to courtyard and heard the doors closing all night

2026-09-14 • via Nuitee
V
vicki • solo_traveller • us
10
2026-09-14 • via Nuitee
G
Gianna • solo_traveller • us
5
Cons:

The gym was supposed to be open at 5:30 am and it was not. I even waited and went back at 6 am and it was still closed/locked

2026-09-12 • via Nuitee
J
john • solo_traveller • us
8
2026-09-11 • via Nuitee
K
Kimberly • couple • us
9
2026-09-09 • via Nuitee
T
Timothy • solo_traveller • us
1
Nasty rooms
Cons:

Everything, its a nasty place to stay. Pool smells like pee, the rooms the TV didn't work in one. The fridge in other room. Both rooms stunk like old beer and pee and B.O

2026-09-07 • via Nuitee
B
brittany • solo_traveller • us
7
2026-09-07 • via Nuitee
R
Richard • couple • us
8
Staff was very friendly and courteous
Pros:

Property was in a great location and convenient to get to

Cons:

Not enough handicap parking

2026-09-04 • via Nuitee
L
Lisa • extended_group • us
10
My stay was very comfortable and quality was excellent.
Pros:

It’s a great looking property and very convenient for IU medical appointments. The property was very clean and comfortable. The breakfast buffet was excellent and had a great selection of foods.

Cons:

NA

2026-09-04 • via Nuitee
D
David • couple • us
8
2026-09-03 • via Nuitee
N
Nathanael • family_with_children • us
9
Good times
Pros:

Breakfast

Cons:

Swimming pool

2026-09-02 • via Nuitee
K
Kathryn • family_with_children • us
10
2026-08-25 • via Nuitee
N
Nicole • couple • us
9
Very good will stay again
Pros:

Very convenient and very clean

Cons:

It felt like the carpets should soon be replaced. They are rather old.

2026-08-16 • via Nuitee
K
Koster • solo_traveller • us
10
2026-08-16 • via Nuitee
D
Deborah • family_with_children • us
8
2026-08-15 • via Nuitee
K
Kelly • solo_traveller • us
5
Pros:

It was clean

Cons:

Horrible lighting in the room and bathroom. Very dated, could not adjust thermostat.

2026-08-14 • via Nuitee
A
Angela • solo_traveller • us
8
Holiday Inn met my expectations.
Pros:

Quiet room

Cons:

Location is not GPS friendly

2026-08-06 • via Nuitee
P
Patricia • solo_traveller • us
9
Pros:

Great staff

2026-08-04 • via Nuitee