Holiday Inn Indianapolis North-Carmel by IHG

Hotels
Holiday Inn Hotels & Resorts
8.5 (475 reviews)
251 East Pennsylvania Parkway , Carmel , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean facilities
Friendly staff
Convenient location
Cons:
Outdated rooms
Food quality issues

Categories

Cleanliness
8.25
Well maintained and clean facilities were highlighted; however, some reviews mentioned outdated aspects.
Service
9.25
Staff went above and beyond, with many positive remarks about their friendliness and exceptional service.
Location
9.25
Location was conveniently noted as great, although some reviews mentioned it being a bit secluded.
Room Quality
7.75
Rooms were described as clean but also noted as outdated with some amenities needing improvement.
Amenities
8.75
Amenities were generally positive, with features for kids and other facilities acknowledged.
Value for Money
8.25
Considered decent value according to some reviews, but a few mentioned that some aspects did not meet expectations.
Food and Beverage
7.75
While breakfast was appreciated, some reviews indicated food quality issues.
Overall Experience
8.75
Overall, guests had a comfortable experience with some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:10

Property Description

Convenient Location
Located just off Interstate 465, Holiday Inn Indianapolis North-Carmel is only 12 miles from downtown Indianapolis, making it a prime choice for both leisure and business travelers.

Modern Amenities
Enjoy free WiFi, 32-inch flat-screen TVs, and in-room microwave and refrigerator. Relax by the heated indoor pool or break a sweat in the on-site fitness center.

Nearby Attractions
Explore Indianapolis easily with Butler University, Indianapolis Motor Speedway, and Lucas Oil Stadium within a short drive from the hotel.

Ready to experience comfort and convenience in Indianapolis? Book your stay at Holiday Inn Indianapolis North-Carmel now!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IND

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.5
Based on 475 reviews
Cleanliness: 8.25
Service: 9.25
Location: 9.25
Room Quality: 7.75
Amenities: 8.75
Value for Money: 8.25
Food and Beverage: 7.75
Overall Experience: 8.75
K
Kathryn family_with_children us
10
2026-08-25 via Nuitee
N
Nicole couple us
9
Very good will stay again
Pros:

Very convenient and very clean

Cons:

It felt like the carpets should soon be replaced. They are rather old.

2026-08-16 via Nuitee
K
Koster solo_traveller us
10
2026-08-16 via Nuitee
D
Deborah family_with_children us
8
2026-08-15 via Nuitee
K
Kelly solo_traveller us
5
Pros:

It was clean

Cons:

Horrible lighting in the room and bathroom. Very dated, could not adjust thermostat.

2026-08-14 via Nuitee
A
Angela solo_traveller us
8
Holiday Inn met my expectations.
Pros:

Quiet room

Cons:

Location is not GPS friendly

2026-08-06 via Nuitee
P
Patricia solo_traveller us
9
Pros:

Great staff

2026-08-04 via Nuitee
C
Colleen solo_traveller us
6
My room was so close to the freeway which wasn't great. Hard to fall asleep due to the traffic.
Pros:

I liked the breakfast. It was good.

Cons:

I didn't like that the hotel restaurant was closed that Friday for dinner due to Juneteenth. There were no other places close around to the hotel to go to for dinner.

2026-07-17 via Nuitee
C
Catherine solo_traveller us
8
Pros:

Great comfortable bedding, nice staff.
Nice breakfast.

Cons:

Window coverings

2026-07-16 via Nuitee
D
Debbie solo_traveller us
9
Pros:

Na

Cons:

Na

2026-07-13 via Nuitee
G
Gábor extended_group hu
8
2026-07-04 via Nuitee
N
Nickolas couple us
7
2026-07-03 via Nuitee
D
Delaine solo_traveller ca
9
2026-07-02 via Nuitee
C
Chance solo_traveller us
10
2026-06-29 via Nuitee
S
Stacie family_with_children us
6
Pros:

Location and staff

Cons:

Rooms were outdated and the breakfast bar didn't have a good selection to choose from.

2026-06-27 via Nuitee
D
Dana solo_traveller us
2
2026-06-26 via Nuitee
H
Heather family_with_children us
8
2026-06-25 via Nuitee
T
Tricia solo_traveller us
10
Pros:

Very clean, staff very helpful

Cons:

Nothing

2026-06-25 via Nuitee
M
MacKeigan couple us
9
2026-06-25 via Nuitee
A
Amanda couple us
10
Stayed here for the Indy 500.
Pros:

It’s out of the way of chaotic indy without being too far away. It’s clean and quiet.

Cons:

The only thing I was not pleased with was the price. I know lots of hotels in the area jack their prices up around the date of the Indy 500 but it just doesn’t seem right to pay the equivalent of 2 months of my mortgage just to rent a mattress for 3 nights.

2026-06-22 via Nuitee