Embassy Suites by Hilton Alexandria Old Town

Hotels
•
Embassy Suites Hotels
8.7 (1003 reviews)
1900 Diagonal Road , Alexandria , us
+1 703-684-5900

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Good breakfast
Cleanliness and comfort
Friendly staff
Cons:
High parking fees
Room temperature issues
Staff professionalism disputes

Categories

Cleanliness
8.28
The room was clean and well presented, but a few guests noted issues with furniture and maintenance.
Service
8.75
Service received positive remarks, particularly staff attentiveness, although there were negative comments regarding staff professionalism.
Location
9.29
Multiple reviews praised the hotel's convenient location, close to Old Town and subway stations.
Room Quality
8.24
Rooms were generally comfortable, but some guests reported maintenance issues and temperature problems.
Amenities
8.77
Complimentary drinks and breakfast received positive feedback, though parking costs were considered too high.
Value for Money
8.23
Guests felt that the price was reasonable considering the amenities, but some negative experiences affected this perception.
Food and Beverage
9.28
Breakfast quality and selection received consistent praise from guests.
Overall Experience
8.75
Most guests described their stay positively, although some specific issues impacted the overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:31

Property Description

Convenient Location and Access to Attractions
Located near Washington, D.C., the all-suite Hilton Alexandria Old Town offers easy access to popular sites and a metro station just across the street.

Thoughtful Amenities and Services
Enjoy a cooked-to-order breakfast, a pool for a refreshing swim, a free shuttle service within a 2-mile radius, and high-speed internet access.

Manager's Reception and Relaxation
End your day at the manager's reception or unwind while browsing the internet, ensuring a comfortable and enjoyable stay.

To experience all these amenities and more, book your stay at Hilton Alexandria Old Town now.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DCA

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and costs USD 14.95 per 24 hours.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs USD 35 per day.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.7
Based on 1003 reviews
Cleanliness: 8.28
Service: 8.75
Location: 9.29
Room Quality: 8.24
Amenities: 8.77
Value for Money: 8.23
Food and Beverage: 9.28
Overall Experience: 8.75
S
Scott Jack • couple • us
10
2026-07-24 • via Nuitee
L
Laureen • family_with_children • us
4
I expected so much better from the Embassy name
Pros:

The location was convenient, close to shops, restaurants, and the metro.

Cons:

Our room was adequate but needed serious updates. Our door was difficult to open and sometimes had to be pushed open with a lot of force despite being unlocked. The curtains were dirty, there were cobwebs around the room and the electrical plugs were old and gave me pause to use them at all. The pool was cloudy and though advertised as warmed, it was lukewarm at best. Most guests spent their time in the hot tub and it was so full of people it was not even worth going to the pool at all. There was a nightly complimentary happy hour but the “bartender” was so unfriendly it was clear she was being bothered to even be there. I’m no sommelier but, ew, they could’ve served a decent red. Finally, it has been truly difficult to get the property to issue an invoice. I have gone back and forth with them and booking.com to get the hotel to give me one. It’s such a simple request, I don’t understand why they’re being so cagey about it. I won’t ever stay here again and would not recommend it to any of my friends or family.

2026-07-21 • via Nuitee
A
Andy Wilson • solo_traveller • gb
10
Pros:

Nice room, and helpful staff

Cons:

Hotel was going through refurbishment, but not really an issue

2026-07-19 • via Nuitee
S
Sonya • family_with_children • us
8
Property was beautiful and great location. Free drinks were great, breakfast was not.
Pros:

The atrium was beautiful and I really enjoyed the free drinks for the managers reception. The location was also perfect with immediate access to the trolley. We had to switch rooms because it seemed like the ac wasn't working in the first room but they switched us promptly to the room next door.

Cons:

The snacks for the managers reception were not great. I would have liked it if they had more cheese and crackers. The individual chips went away right away when they got put out. The breakfast was not good at all. I tried even the fresh made to order omelettes thinking if the eggs were freshly made, they would be better, but they weren't. Even the potatoes were funky tasting and I'm not too picky of an eater. The only other complaint I have is the size of the parking spaces in the garage. The pillars were large and went into the spaces making them very small. I have a large dent and turquoise paint scrape in the side of my suv trying to get into a space.

2026-07-18 • via Nuitee
S
Sondra • couple • us
10
I'd stay there again in a heartbeat.
Pros:

Staff were amazing, friendly, kind, upbeat.
LOCATION was absolutely the BEST - right across the street from the metro and the free Old Town Alexandria free shuttle bus

2026-07-18 • via Nuitee
K
Keys • family_with_children • us
4
Just okay wouldn’t go back
Pros:

The property rooms size is great and the free drinks is a nice touch

Cons:

The pool and hotel is super old. There was mold in the hot tub and they did nothing about it. The room lacked supplies and I had to ask for things a few times.

2026-07-15 • via Nuitee
M
Mike • solo_traveller • us
10
Family vacation
Pros:

The cooked to order breakfast every morning was excellent. Our room was very clean and was freshened up every day during the extent of our stay. The King St station was literally right across the street as was the free old town shuttle.

Cons:

My only complaint would be the pool was indoor and not outdoor but the hotel and staff as a whole was excellent!!

2026-07-14 • via Nuitee
L
Laura • family_with_children • nl
9
2026-07-14 • via Nuitee
P
Patricia • family_with_children • us
9
Would stay there again in the future.
Pros:

Great breakfast.

2026-07-13 • via Nuitee
S
StuartJ • Family • Glasgow, Scotland
8
Great hotel, will be lovely when it is finished!
Pros:

We stayed here for 3 nights in July 2026 whilst visiting Washington DC.
The hotel itself is excellently located for the Metro and only took about 20 mins to get into DC.
The staff are excellent and are so helpful and welcoming. The bar tender at the complimentary evening reception was great and made our stay.
Unfortunately, the reception, bar area and lobby are being fully refurbished with noise constantly from about 8am to 5pm. This was not notified to us when we booked. I am sure it will be lovely when it is finished but did distract from the overall stay.
The rooms themselves are large but a little dated.
Would definitely recommend as a base for exploring DC as a family.

2026-07-12 • via Tripadvisor
A
ambersH2044LZ • Family
10
Very lovely hotel and exactly what we needed
Pros:

This hotel had everything we needed with the connecting room suites and the free breakfast. We really enjoyed staying here and it was very quiet in our rooms. We had room son the 5th floor with the back facing the side so we had a quiet v courtyard area of the buildings surrounding the hotel that we heard no traffic and the door to close for the room prevented us from hearing the lobby area when sleeping. Easy access to the bus and trolley which is right across the street. Parking is a little tight as garage has tight spaces but we also ways managed ti get a good spot. The hotel was under going some renovations but they did. It impact our stay. I would recommend this hotel to anyone wanting to stay in old town Alexandria with kids. It is even across the street to a Whole Foods!

2026-07-12 • via Tripadvisor
K
Kenya • couple • us
2
Toilet was to low
Pros:

Pool

Cons:

Mold near hot tub

2026-07-12 • via Nuitee
P
Pamela • family_with_children • us
10
Great place to stay close to DC
Pros:

Friendly staff great pool for kids and spacious rooms

Cons:

Remodeling but overall great

2026-07-10 • via Nuitee
J
Jaime • couple • us
9
Nice, clean rooms, availability to stream services. Lovely front desk attendants. Ease of check in and check out. Garage
Pros:

Clean rooms, fridge and microwave, free cocktail hours, close to metro station

Cons:

Parking garage area. Some construction inside the hotel, but it did not interrupt our stay.

2026-07-09 • via Nuitee
S
Scott James • couple • se
10
2026-07-08 • via Nuitee
K
kathleen • family_with_children • us
3
Cons:

The staff wasn’t very helpful. The parking garage did not fit our vehicle.

2026-07-04 • via Nuitee
K
Kerry • solo_traveller • us
8
2026-06-29 • via Nuitee
D
Douglas • couple • us
6
Decent but could of been better for the price
Pros:

The breakfast was really good. Loved the options given. Although I don't drink, offering free drink tickets are nice.

Cons:

I didn't like the fact that I wasn't informed of the construction being done inside the hotel prior to arrival

2026-06-27 • via Nuitee
E
Elizabeth • couple • us
10
It was good and surrounded by a good area.
Pros:

It was a good location.

Cons:

It is being remodeled so some rooms are not remodeled. Mines was not but I was still comfortable.

2026-06-25 • via Nuitee
S
SF0626 • Family
10
A great hotel
Pros:

We recently stayed at the Embassy Suites Alexandria Old Town and had an amazing time. Our room was comfortable and clean. The provided shampoo, conditioner, hand soap, body wash, and body lotion smelled amazing.

Their breakfast was great and prepared to your liking, whether it was an omelette or eggs made the way you like them, along with sausage, bacon, breakfast potatoes, French toast, pancakes, waffles, or toast, bagels, muffins. Seriously, it was a great breakfast!

The evening reception with two free drinks for adults, along with free appetizers for everyone and a candy station (Andes mints, M&Ms, and Reeces Pieces).

Parking is the only drawback. Parking is about $40 per night, in a parking garage underneath the hotel, but the spaces are tight. Really tight.

The Metro station is literally across the street. This is where you will also catch the free King Street Trolley, which takes you down King Street where there are places to eat, shop, and watch your favorite sporting events!

I would definitely stay at this hotel again.

2026-06-23 • via Tripadvisor