Embassy Suites by Hilton Alexandria Old Town

Hotels
•
Embassy Suites Hotels
8.7 (977 reviews)
1900 Diagonal Road , Alexandria , us

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Good breakfast
Cleanliness and comfort
Friendly staff
Cons:
High parking fees
Room temperature issues
Staff professionalism disputes

Categories

Cleanliness
8.28
The room was clean and well presented, but a few guests noted issues with furniture and maintenance.
Service
8.75
Service received positive remarks, particularly staff attentiveness, although there were negative comments regarding staff professionalism.
Location
9.29
Multiple reviews praised the hotel's convenient location, close to Old Town and subway stations.
Room Quality
8.24
Rooms were generally comfortable, but some guests reported maintenance issues and temperature problems.
Amenities
8.77
Complimentary drinks and breakfast received positive feedback, though parking costs were considered too high.
Value for Money
8.23
Guests felt that the price was reasonable considering the amenities, but some negative experiences affected this perception.
Food and Beverage
9.28
Breakfast quality and selection received consistent praise from guests.
Overall Experience
8.75
Most guests described their stay positively, although some specific issues impacted the overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:31

Property Description

Convenient Location and Access to Attractions
Located near Washington, D.C., the all-suite Hilton Alexandria Old Town offers easy access to popular sites and a metro station just across the street.

Thoughtful Amenities and Services
Enjoy a cooked-to-order breakfast, a pool for a refreshing swim, a free shuttle service within a 2-mile radius, and high-speed internet access.

Manager's Reception and Relaxation
End your day at the manager's reception or unwind while browsing the internet, ensuring a comfortable and enjoyable stay.

To experience all these amenities and more, book your stay at Hilton Alexandria Old Town now.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DCA

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and costs USD 14.95 per 24 hours.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs USD 35 per day.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.7
Based on 977 reviews
Cleanliness: 8.28
Service: 8.75
Location: 9.29
Room Quality: 8.24
Amenities: 8.77
Value for Money: 8.23
Food and Beverage: 9.28
Overall Experience: 8.75
A
Andrews • solo_traveller • us
10
2026-05-19 • via Nuitee
S
Sweetser • extended_group • us
10
2026-05-18 • via Nuitee
J
Jacqueline • couple • us
8
Cons:

Being that they are currently renovating it took away from the ambiance of the hotel. It is dated in many ways, I would expect more from the Hilton.

2026-05-18 • via Nuitee
H
Hansen • couple • us
5
An okay place for a family meet up. We will look for a newer property next time.
Pros:

Location was great. Atrium space nice for Happy Hour and breakfast.

Cons:

The entire facility seems tired and worn out. Desperately needs an overhaul. Hot grill breakfast was fine but the cold breakfast (quicker) options did not seem particularly healthy. Always a line at the bar for HH.

2026-05-16 • via Nuitee
M
Mehmet Ali • solo_traveller • tr
10
2026-05-15 • via Nuitee
N
Nick • couple • gb
9
Had a very enjoyable 4 days at this hotel
Pros:

Rooms large, great shower. Buffet breakfast excellent. Free drinks in the evening a nice touch. Being opposite the metro station very convenient.

Cons:

Only very minor points - there could have been more hooks in the bathroom for towels.

2026-05-09 • via Nuitee
S
Sharon • family_with_children • us
10
It was great. We enjoyed breakfast and happy hour as well as the layout of the suites.
Pros:

The location across from the Metro was the biggest selling point. We used it daily to get back and forth to the city.

Cons:

When looking forward to using the hot tub after dinner, we found the door locked with no life guard available. We reported this to the main desk and the General Manager was immediately called. He bent over backwards to accommodate us and even called in a life guard from home to open the facility.

2026-05-08 • via Nuitee
N
Nicole • family_with_children • us
9
Would definitely return
Pros:

The location was fantastic! Staff were all kind and courteous. Rooms were suitable for our needs. Bartender was crazy fast!

Cons:

The happy hour was cool but I wish there was a better way to access it. The snacks were a very slow moving line.

2026-05-08 • via Nuitee
C
Cassandra • family_with_children • us
9
Thank You
Pros:

The buffalo wings. The swimming pool and spa.

Cons:

Breakfast sausage and bacon. The pool/fitness bathroom (shower) does not get warm. It stays cold.

2026-05-06 • via Nuitee
B
Brock • family_with_children • us
9
2026-05-06 • via Nuitee
M
Mark • family_with_children • us
8
Pros:

Clean room and hospitality of the staff

Cons:

Must parking space

2026-05-05 • via Nuitee
C
Charon • couple • us
10
Nice
Pros:

Nice

Cons:

Nice

2026-04-29 • via Nuitee
J
Jennifer • couple • us
9
Wonderful!
Pros:

The food was cooked to order. The kitchen was clean and well organized.

Cons:

Everything was great.

2026-04-27 • via Nuitee
M
Millie • couple • us
10
2026-04-26 • via Nuitee
K
Kellie • family_with_children • us
6
2026-04-20 • via Nuitee
K
Kenneth • couple • us
10
2026-04-17 • via Nuitee
P
Pam • couple • us
10
2026-04-16 • via Nuitee
D
Daisy • family_with_children • us
10
It was a great stay.. I felt like I was at a spa and treated as such.
Pros:

The staff were so friendly. I liked that I could get free bottled water in the mornings when I started my day. I loved the evening snack hour. Loved the breakfast. The hotel was immaculate. It was an incredible location. Being able to hop on the metro and go into DC and back was a huge plus.

2026-04-14 • via Nuitee
K
Kyle • family_with_children • us
9
2026-04-13 • via Nuitee
K
Kelly • couple • us
10
2026-04-13 • via Nuitee