Embassy Suites by Hilton Alexandria Old Town

Hotels
•
Embassy Suites Hotels
8.7 (1047 reviews)
1900 Diagonal Road , Alexandria , US

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Good breakfast
Cleanliness and comfort
Friendly staff
Cons:
High parking fees
Room temperature issues
Staff professionalism disputes

Categories

Cleanliness
8.28
The room was clean and well presented, but a few guests noted issues with furniture and maintenance.
Service
8.75
Service received positive remarks, particularly staff attentiveness, although there were negative comments regarding staff professionalism.
Location
9.29
Multiple reviews praised the hotel's convenient location, close to Old Town and subway stations.
Room Quality
8.24
Rooms were generally comfortable, but some guests reported maintenance issues and temperature problems.
Amenities
8.77
Complimentary drinks and breakfast received positive feedback, though parking costs were considered too high.
Value for Money
8.23
Guests felt that the price was reasonable considering the amenities, but some negative experiences affected this perception.
Food and Beverage
9.28
Breakfast quality and selection received consistent praise from guests.
Overall Experience
8.75
Most guests described their stay positively, although some specific issues impacted the overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:31

Property Description

Convenient Location and Access to Attractions
Located near Washington, D.C., the all-suite Hilton Alexandria Old Town offers easy access to popular sites and a metro station just across the street.

Thoughtful Amenities and Services
Enjoy a cooked-to-order breakfast, a pool for a refreshing swim, a free shuttle service within a 2-mile radius, and high-speed internet access.

Manager's Reception and Relaxation
End your day at the manager's reception or unwind while browsing the internet, ensuring a comfortable and enjoyable stay.

To experience all these amenities and more, book your stay at Hilton Alexandria Old Town now.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DCA

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.7
Based on 1047 reviews
Cleanliness: 8.28
Service: 8.75
Location: 9.29
Room Quality: 8.24
Amenities: 8.77
Value for Money: 8.23
Food and Beverage: 9.28
Overall Experience: 8.75
S
Smith • couple • us
8
2026-09-15 • via Nuitee
H
Harriette • couple • us
10
2026-09-04 • via Nuitee
O
ocie • solo_traveller • us
10
Pros:

The atmosphere and staff made it worth coming back.

Cons:

Nothing negative to say.

2026-09-02 • via Nuitee
Q
Quiana • solo_traveller • us
10
2026-08-31 • via Nuitee
L
Laura • extended_group • us
9
Awesome
Pros:

Breakfast was awesome!

Cons:

I enjoyed my room, but the sofa bed we very uncomfortable. The mattress sinks in and you feel the springs.

2026-08-31 • via Nuitee
S
Suzanne • couple • us
9
Convenient, Comfortable & Affordable
Pros:

Beautiful and comfortable

Cons:

It wasn’t clear where he he entrance was from the direction we came from

2026-08-30 • via Nuitee
S
Sonja • couple • us
10
Best location, best experience and best employees
Pros:

Location, employees, breakfast, happy hour, and cleanliness.

Cons:

No issues

2026-08-28 • via Nuitee
N
Nelson • couple • us
10
Great Hotel!
Pros:

Staff was INCREDIBLY friendly and helpful! Even all the other guests seemed happy!

2026-08-27 • via Nuitee
J
Jennifer • family_with_children • us
3
The staff were very nice and attentive. This location would benefit from a remodel or at least an update. The location
Pros:

This property is close to the metro, train and local free tram.

Cons:

The reception area had old extremely worn furniture. The chairs had rips in the cushions. They also had a major pest issue. The first night we went to the reception there were swarms of little bugs everywhere. It made me question their cleanliness. They also had a fountain in the downstairs area that had no water in it. The shower would not turn all the way.

2026-08-27 • via Nuitee
B
brian • couple • us
10
Travelled for work conference awesome location and very very clean.
Pros:

Excellent location close to everyplace. Very Clean and nice.

Cons:

Price was a little expensive but worth it.

2026-08-26 • via Nuitee
M
Michelle • couple • us
8
2026-08-25 • via Nuitee
D
Denise • couple • us
9
Overall good.
Pros:

Breakfast

Cons:

One of the check in workers, Rita needs more customer service skills, appeared bias which is a bad look when dealing with the public.

2026-08-24 • via Nuitee
H
Hicks • solo_traveller • us
8
Cons:

No stove top like Springfield

2026-08-24 • via Nuitee
D
David • couple • us
7
It was fine. Good business spot but not the romantic flex I was looking for.
Pros:

Location is good.

Cons:

Much of the hotel is out of date. Especially the carpets.

2026-08-23 • via Nuitee
N
Navarrete • couple • us
10
Pros:

The views, and location

2026-08-20 • via Nuitee
K
Kathryn • family_with_children • us
9
Awesome location next to public transportation with big clean suites and a happy hour to boot!
Pros:

I loved being across from the Amtrak station and the metro. Very convenient location! It was also great to be next to the Trolleys so we could hop aboard when we wanted to go down to Old Town Alexandria. Breakfast was included and the happy hour was a great bonus!

Cons:

Nothing! It was great.

2026-08-16 • via Nuitee
S
Spasoje • solo_traveller • rs
10
It was amazing vacation for me
Pros:

It is very clean and comfortable

2026-08-16 • via Nuitee
B
Bernd • solo_traveller • de
9
Cons:

Frühstück viel Süsses ohne Alternative

2026-08-15 • via Nuitee
K
Kimberly • family_with_children • us
10
2026-08-15 • via Nuitee
L
laurenpL9389YJ • Solo travel
10
Great stay
Pros:

Clean room, friendly & accommodating staff, will definitely stay again.

2026-08-12 • via Tripadvisor