InterContinental Rome Ambasciatori Palace by IHG

Hotels
•
InterContinental Hotels & Resorts
9.2 (304 reviews)
Via Vittorio Veneto 62 , Rome , IT
+39 06 47493

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent, helpful staff (multiple mentions and named staff)
Exceptional central location within walking distance of attractions
Beautiful, spacious and comfortable rooms
High-quality breakfast and welcoming F&B staff
Premium 5-star facilities and elegant common areas
Cons:
Inconsistent housekeeping / attention to detail and restocking
Perception of high prices / value for money for some guests
Occasional billing issues (dinner charge confusion, optional tip request)
Minor breakfast service improvements suggested by one review

Categories

Cleanliness
8.4
Mixed signals: one review calls out housekeeping attention to detail and restocking toiletries as lacking, though multiple reviews describe rooms as clean, quiet and impeccably maintained.
Service
9.6
Consistently praised: staff repeatedly described as lovely, helpful and outstanding (specific mentions of Mado, Pamela and concierge support with upgrades/personal touches); one minor issue about an optional tip request was resolved by reception.
Location
9.6
Very strong: several guests highlight the exceptional, central location within easy walking distance of major sights and cafes; convenient for sightseeing.
Room Quality
9.4
Highly positive: rooms described as luminous, spacious, comfortable, quiet and beautifully maintained; upgrades and personalized touches noted for special occasions.
Amenities
9.2
Good for a 5-star property: reviewers note premium facilities, sophisticated common areas and an oasis-like feel in the summer; no major amenity complaints reported.
Value for Money
8.5
Some concern: one guest explicitly lists prices as a con and another felt an optional tip request was excessive despite service charges; others still felt the experience justified the cost.
Food and Beverage
9.3
Generally strong: breakfast repeatedly praised for variety and quality with named staff making it welcoming; one billing confusion for an included evening meal was reported but was sorted by reception.
Overall Experience
9.6
Very positive overall: many guests describe unforgettable, highly recommendable stays with excellent hospitality and a great atmosphere; only minor operational tweaks (housekeeping, occasional billing/price perceptions) noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:06

Property Description

Luxurious Accommodation
Experience elegance at its finest in the luxurious rooms of Ambasciatori Palace Hotel. Adorned with precious fabrics and a choice of carpeted or parquet floors, each room offers a comfortable and stylish retreat during your stay.

Gourmet Dining
Indulge in a culinary journey at La Terrazza Restaurant overlooking the iconic Via Veneto. Delight in a mix of Italian specialties and international cuisine, either in the elegant dining room surrounded by fine art or al fresco. Don't forget to visit the on-site American Bar for a variety of drinks and a buffet breakfast featuring homemade cakes and pastries.

Prime Location
Situated just a short stroll from the Trevi Fountain, our hotel provides easy access to Rome's popular attractions. With the Barberini-Fontana di Trevi Metro nearby, exploring the Vatican Museums, Spanish Steps, and more is convenient for our guests. Book your stay now and discover the charm of Ambasciatori Palace Hotel.

Important information:

When booking more than 5 rooms, different conditions and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORY

Location

Property Video

Guest Reviews

9.2
Based on 304 reviews
Cleanliness: 8.4
Service: 9.6
Location: 9.6
Room Quality: 9.4
Amenities: 9.2
Value for Money: 8.5
Food and Beverage: 9.3
Overall Experience: 9.6
Y
Yaser • couple • sa
6
2026-10-29 • via Nuitee
R
Rahdee • couple • au
10
Lovely unforgettable stay
Pros:

Absolutely stunning property with excellent service. The staff are so lovely, and helpful. Unforgettable experience staying at the Intercontinental - especially in Roma

Cons:

Nothing. It’s perfect.

2026-10-26 • via Nuitee
D
Deanna • family_with_children • us
10
Highly recommend the place, You will thank me later!!!!
Pros:

The wonderful staff was very helpful. My family and I can't say how great the hotel and the staff's hospitality were. We all enjoyed our stay there. The hotel is within walking distance of all attractions, as well as cafes and restaurants.

Cons:

Nothing

2026-09-08 • via Nuitee
L
Lorena • couple • py
9
Pros:

La habitación muy luminosa y amplia. Fueron muy amables en dejarnos unos detalles a la llegada y el día que nos íbamos.

Cons:

La atención en el desayuno puede mejorar.

2026-09-05 • via Nuitee
C
Cecilia • extended_group • at
9
Ein sehr schönes Hotel, aber das Personal war teilweise nicht gastfreundlich und das Ambiente ist sehr dunkel.
2026-09-01 • via Nuitee
M
Mahmoud • family_with_children • jo
9
2026-08-28 • via Nuitee
S
Safronova • solo_traveller • ru
10
2026-08-23 • via Nuitee
R
Rafael • extended_group • ge
9
хорошо
Pros:

все

2026-08-21 • via Nuitee
A
adam • couple • fr
10
Pros:

Exception !!!

2026-08-20 • via Nuitee
K
keith • couple • ke
10
Pros:

Very beautiful

2026-08-18 • via Nuitee
M
Maryam • couple • qa
8
2026-08-16 • via Nuitee
R
rocco • couple • it
10
un soggiorno meraviglioso con il senatore e sua moglie in un hotel meraviglioso, pazzesco, bellissimo
Pros:

una struttura meravigliosa, bellissima di gran lusso, accogliente con servizi funzionali... in pieno centro a Roma

2026-08-10 • via Nuitee
R
RICARDO • solo_traveller • br
10
2026-08-04 • via Nuitee
A
ali • family_with_children • sa
7
2026-08-02 • via Nuitee
A
Alsulaiti • couple • qa
4
2026-07-25 • via Nuitee
H
Hemin Ahmad • couple • iq
9
2026-07-23 • via Nuitee
O
Oscarderby3434 • Couples
8
Weekend in Rome
Pros:

Staff were great and very helpful. Lovely, room close to most attractions.
We were on half board basis, no issues at breakfast and there is plenty of variety to choose from.
Check before you sit down for dinner though, we were charged for the evening meal even though it was included in our price. The reception staff were very helpful in sorting this out.

My main issue here is at checkout we were asked to pay an optional €25 each as a tip for the staff. We had already given tips out to most staff during our stay and there is a service charge on everything (no issue with that) but to then get asked for a further payment seems a little excessive in my opinion, hence I didn't pay it. It wouldn't stop me returning to this hotel, overall a great experience with a couple of minor tweaks needed.

2026-07-20 • via Tripadvisor
عبدالمجيد العبدالكريم • family_with_children • sa
9
تجربة ناجحة
Pros:

نعم

Cons:

الأسعار

2026-07-14 • via Nuitee
J
joycegL1113WX • Family • Hong Kong
10
Recommend!
Pros:

Nice hotel with great location, excellent staff! Special thanks to Mado and Pamela who makes every breakfast feel like home to us :)

2026-07-09 • via Tripadvisor
E
Entropy2k • Couples • Yongin, Gyeonggi-do
10
We came here to celebrate our wedding anniversary, and the hotel provided a room upgrade and a personalized lettering.
Pros:

Friendly room and concierge services provided the ultimate vacation experience. The quiet, clean, and cozy atmosphere was fantastic. The breakfast was delicious and all the crew members were so kind that I would definitely choose to stay here again if I return to Rome.

2026-07-06 • via Tripadvisor