InterContinental Rome Ambasciatori Palace by IHG

Hotels
InterContinental Hotels & Resorts
9.6 (361 reviews)
Via Vittorio Veneto 62 , Rome , it

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Outstanding service
Delicious breakfast
Great location
Cons:
Elevators slow
Additional service charges

Categories

Cleanliness
9.46
The rooms are described as clean and well-appointed, reflecting good cleanliness.
Service
10
Outstanding service is highlighted multiple times, showing exceptional staff attentiveness and friendliness.
Location
9.96
The hotel is praised for its great location near local attractions while being in a quiet area.
Room Quality
9.46
Rooms are consistently described as comfortable and well-furnished with good amenities.
Amenities
9.46
Multiple amenities like a rich breakfast menu and great facilities are highlighted positively.
Value for Money
8.46
Some complaints about element charges indicate a slight concern about value for money.
Food and Beverage
10
The breakfast experience is frequently praised for variety and quality, indicating excellence in this category.
Overall Experience
10
Overall sentiment reflects a highly positive experience with many memorable aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:10

Property Description

Luxurious Accommodation
Experience elegance at its finest in the luxurious rooms of Ambasciatori Palace Hotel. Adorned with precious fabrics and a choice of carpeted or parquet floors, each room offers a comfortable and stylish retreat during your stay.

Gourmet Dining
Indulge in a culinary journey at La Terrazza Restaurant overlooking the iconic Via Veneto. Delight in a mix of Italian specialties and international cuisine, either in the elegant dining room surrounded by fine art or al fresco. Don't forget to visit the on-site American Bar for a variety of drinks and a buffet breakfast featuring homemade cakes and pastries.

Prime Location
Situated just a short stroll from the Trevi Fountain, our hotel provides easy access to Rome's popular attractions. With the Barberini-Fontana di Trevi Metro nearby, exploring the Vatican Museums, Spanish Steps, and more is convenient for our guests. Book your stay now and discover the charm of Ambasciatori Palace Hotel.

Important information:

When booking more than 5 rooms, different conditions and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    People 4 years old and over stay for € 89 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs EUR 55 per day.

Location

Guest Reviews

9.6
Based on 361 reviews
Cleanliness: 9.46
Service: 10
Location: 9.96
Room Quality: 9.46
Amenities: 9.46
Value for Money: 8.46
Food and Beverage: 10
Overall Experience: 10
H
Hongyu couple cd
7
Not bad
Pros:

InterContinental Rome boasts an unbeatable location right in the heart of the city, within easy walking distance of major landmarks. The surrounding area is pleasant with a lovely atmosphere, making sightseeing incredibly convenient.
The property fully lives up to its 5-star rating, featuring elegant decor, premium facilities and sophisticated common areas that deliver a luxurious stay experience.
However, housekeeping service leaves much to be desired.

Cons:

However, housekeeping service leaves much to be desired. The room cleaning lacks attention to detail. Toiletries and bathroom amenities were not restocked promptly after being used, which is disappointing for a high-end five-star hotel. It would be great if the cleaning team could double-check supplies during daily turndown service.

2026-06-29 via Nuitee
A
Ali couple il
8
2026-06-24 via Nuitee
M
mariabK3748UJ Couples Brisbane, Brisbane Region, Queensland
10
Perfect location, beautiful staff
Pros:

A wonderful stay in Rome. The location is exceptional, within easy walking distance of all the major sights (under 40mins to the Vatican) The staff were outstanding, warm, professional, and always eager to help. Esp Pamela. Our room was beautiful, comfortable, and impeccably maintained. The food was also excellent, with a great selection and consistently high quality. The InterContinental truly feels like an oasis in the middle of a Roman summer. We would happily stay here again and highly recommend it to anyone visiting Rome.

2026-06-23 via Tripadvisor
X
X1801XPkaras Couples
10
Excellent Hotel in Rome
Pros:

Excellent location and beautiful hotel! Breakfast and service were always good and delicious!

2026-06-19 via Tripadvisor
I
I5842VKdavidb Couples
10
Breakfast of the gods
Pros:

Pamela is fantastico
Loved the breakfast
Loved the service
Love Rome
Great sleep
Comfortable

2026-06-19 via Tripadvisor
A
arch.abdullah couple sa
10
2026-06-12 via Nuitee
P
pncd2021 Couples
10
Service and Staffing Excellence
Pros:

The Intercontinental Ambasciatori Palace Hotel in Rome raises the bar in terms of service and staffing to a level of excellence from the front desk to VICI Le Bistrot. Simone and Rebecca are two outstanding examples of staff at VICI Le Bistrot raising that level of service excellence during the 9 days we were guests at the hotel. People make the difference in a service industry and it was a pleasure watching them work their magic even during busy occasions in a consistently professional manner. They are two reasons among many why we would return and recommend this establishment.

2026-06-04 via Tripadvisor
B
Bader couple sa
8
Over priced
Pros:

Cleanness

Cons:

Noisy street

2026-06-04 via Nuitee
P
puppyfeelings Family Columbia, South Carolina
8
Beautiful hotel
Pros:

Great location. Beautiful and clean rooms. Breakfast staff and front desk staff are warm and welcoming. While the rooftop bar is a lovely place, we found the service to be slow, so much so that we felt ignored.

2026-05-31 via Tripadvisor
5
586elenv Couples
10
Beautiful, hospitable, unforgettable, delicious food!
Pros:

Thank you all for you beautiful service that made for us our holidays very special! Beautiful place with beautiful staff: thanks to all the staff: Loucas, Nikita, Leonardo, Maria, Pamela, Gemma and of course all the house keeping team for keeping the room so clean!

2026-05-30 via Tripadvisor
J
J_Barnet1973 Family Barnet, Greater London, England
10
Brilliant hotel!
Pros:

Lovely hotel. Such friendly staff who were also helpful. The rooms were great- v comfortable and they sent foam pillows when we asked for them. Breakfsat was also very good and nothing was too much trouble. The hotel and rooms all looked new and clean. Neighbourhood was quiet ao as not to keep you awake but most things were within a 20min walk away. Air-conditioning worked well which was welcome.

2026-05-29 via Tripadvisor
K
kristinafR8012DU Family
10
Rome
Pros:

Excellent accommodations and service all around! Love it here.

2026-05-29 via Tripadvisor
J
joesS7508XP Family
10
Fabulous!
Pros:

Fabulous hotel. Great staff. Would definitely stay again.

2026-05-29 via Tripadvisor
A
Aboody76 solo_traveller sa
9
Pros:

Staff mainly concierge

Cons:

Breakfast is poor

2026-05-27 via Nuitee
T
tara solo_traveller gb
10
2026-05-25 via Nuitee
B
barrybrandman Family Fair Lawn, New Jersey
10
A True 5 Star Hotel
Pros:

A truly beautiful, immaculately clean property, conveniently located right on the Via Vittorio Veneto. The staff has been outstanding and the hotel restaurants are excellent, although there are several terrific options within walking distance. I would without hesitation stay here on my next trip to Rome and recommend it to anyone looking for a first class experience.

2026-05-24 via Tripadvisor
M
MS690 Couples Las Cruces, New Mexico
6
Disappointing
Pros:

Stayed three nights as part of a Viking pre-cruise package. Typically small European accommodations but elegant nonetheless. Check in experience excellent. Restaurant experience much less so. First night rooftop restaurant was closed for a private event. Second morning breakfast service in the restaurant was absolutely horrible. We had to beg for coffee. No one cleared used dishes or utensils from the table. There was no way to complain about the service because they were totally understaffed, very sad!

2026-05-18 via Tripadvisor
E
Elias solo_traveller qa
10
All the stuff are amazing and helpful
Pros:

Nice place and close to the centre

2026-05-16 via Nuitee
O
Octavio couple mx
8
2026-05-15 via Nuitee
M
meredithd746 Family
10
Beautiful hotel
Pros:

Beautiful hotel and impeccable service in the heart of Rome! Easy to get to city center, the Vatican, walkable to delicious bistros and restaurants.

2026-05-13 via Tripadvisor