DoubleTree by Hilton St. John's Harbourview

Hotels
•
Doubletree by Hilton
8.4 (964 reviews)
2 Hill O' Chips , St. John's , ca

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Amazing staff
Beautiful location
Cons:
Noisy rooms
Issues with cleanliness

Categories

Cleanliness
7.54
Several reviews indicated issues such as outdated room and worn carpet.
Service
9.01
Most reviews mentioned very helpful and friendly staff, although a few noted some service issues.
Location
9.05
Guests praised the fantastic location and beautiful views.
Room Quality
8
Rooms were mostly comfortable but some issues reported, such as noise and a leaking shower door.
Amenities
8.03
Generally good amenities, but some reviews indicated areas needing improvement.
Value for Money
8.49
Good value noted, particularly for location and cleanliness.
Food and Beverage
8.54
Breakfast included and generally well-received, though some service issues mentioned.
Overall Experience
8.51
A mix of positive experiences with a few negatives, overall a satisfying stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:51

Property Description

Convenient Location
Situated in the heart of historic St. John's, our non-smoking hotel is just a stone's throw away from the bustling city center and top attractions.

Proximity to Key Landmarks
Explore Signal Hill, immerse yourself in the excitement at Mile One Stadium, or take care of business in the nearby corporate hub - all just a short distance from DoubleTree by Hilton St. John's Harbourview.

Modern Amenities
Enjoy complimentary high-speed wireless internet throughout your stay and take advantage of our well-equipped meeting and banquet spaces, perfect for both business and leisure travelers.

Experience the perfect blend of comfort and convenience at DoubleTree by Hilton St. John's Harbourview. Book now to secure your stay!

Important information:

Guests are required to show a valid, government issued photo identification and credit card upon check-in.

A continental breakfast is served only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYT

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CAD 15 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 50.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.4
Based on 964 reviews
Cleanliness: 7.54
Service: 9.01
Location: 9.05
Room Quality: 8
Amenities: 8.03
Value for Money: 8.49
Food and Beverage: 8.54
Overall Experience: 8.51
J
John • solo_traveller • br
9
2026-07-25 • via Nuitee
D
Danielle • couple • ca
6
Decent but not great.
Pros:

Beautiful location and friendly staff.

Cons:

Poor lighting in the room, shower was awkward and had water all over the bathroom, bottled water was $3.00 , room was a little small for price, air conditioner didn’t work well.

2026-07-22 • via Nuitee
F
Federico • couple • it
7
Well maintained and clean but too expensive for what you get
Pros:

Clean and nice staff

Cons:

Too expensive for the level of the room and services

2026-07-21 • via Nuitee
S
Stephanie • couple • ca
4
Disappointing overall, especially with the very high price tag. Wouldn’t choose to stay here again.
Pros:

Lobby was clean, decent location. Bathroom decor/theme was cool. We were luckily able to get an early check in.

Cons:

Extremely poor value. The room we got was next to the elevator so it was very loud, felt like a large utility room converted into a hotel room. The whole set up seemed like an after thought. The bench in our room could have used a good clean as it appeared to have many old stains. We booked an accessible room as it was the cheapest option available and we still paid almost $400. Parking is a separate charge and (typically cheap) bottled water cost $3 each. We did lose power (not the hotels fault) which meant we had a period of time where we were unable to use the A/C on a hot day and also had no lights - unfortunately, our “view” was of a roof top filled with rain water and debris and the building on either side which blocked a lot natural light from coming in. It was difficult to find what we needed in our bags or be able to see in the bathroom, even with the door open. We were only there for one night so we saved ourselves the hassle of requesting a different room which would likely have cost us more as well.

2026-07-20 • via Nuitee
K
Kenny • couple • ca
10
Very pleasant stay at Doubletree by Hilton. Loved it!
Pros:

Very friendly staff, comfortable bed, clean and quiet room, and great location. Also has a beautiful restaurant (Little Sparo) with excellent food and staff.

Cons:

Nothing. It was excellent!

2026-07-19 • via Nuitee
E
Elodie • family_with_children • us
8
2026-07-19 • via Nuitee
M
MarieJLG • couple • ca
8
2026-07-19 • via Nuitee
G
Gustavo • family_with_children • sa
8
Great location, close to centre, great restaurant with lots of options
Pros:

The location and the restaurant

Cons:

Paid parking

2026-07-18 • via Nuitee
E
Eve • couple • us
9
2026-07-14 • via Nuitee
E
emily • solo_traveller • gb
9
2026-07-13 • via Nuitee
Y
Yvonne • couple • ch
3
Entäuschend
Pros:

Die Lage des Hotels ist super. Restaurant Little Sparrow war echt super.

Cons:

Alles in die Jahre gekommen, Dringender Renovationsbedarf. Fahrstuhl defekt sehr enge einfahrt in Parkhaus und mit Extrakosten verbunden.

2026-07-12 • via Nuitee
R
Roger • solo_traveller • gb
10
Highly recommended
Pros:

Brilliant view over the harbour. Very comfortable bed. Excellent shower. Superb location for downtown St John’s.

Cons:

N/A

2026-07-12 • via Nuitee
M
Mackenzie • couple • ca
10
2026-07-12 • via Nuitee
N
Nikki • couple • gb
10
2026-07-11 • via Nuitee
C
Claudia • couple • ca
10
2026-07-09 • via Nuitee
Q
Qian • extended_group • ca
3
2026-07-09 • via Nuitee
A
Audrey • couple • ca
6
2026-07-08 • via Nuitee
J
Joseph • extended_group • ca
9
2026-07-06 • via Nuitee
S
stephen • solo_traveller • us
8
Pros:

Shower and bed we're fantastic, as was check-in staff (particularly the gentleman from Jordan).

Cons:

The music volume in the restaurant at breakfast made conversation impossible.

2026-07-06 • via Nuitee
A
Arpita • couple • ca
8
Great location and spacious rooms!
Pros:

Great location, spacious room and nice restaurant!

Cons:

Property doesn’t really have a proper lobby to sit in and the rooms don’t have Smart TVs so no streaming services are available.

2026-07-05 • via Nuitee