DoubleTree by Hilton St. John's Harbourview

Hotels
•
Doubletree by Hilton
8.2 (752 reviews)
2 Hill O' Chips , St. John's , CA
+1 709-383-1475

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent harbour/front location and views
Friendly staff (several positive mentions)
Comfortable rooms and good showers for some guests
On-site restaurant and harbour-side walking access
Cookies/welcome touches mentioned
Cons:
Extra charge for parking / parking not included
Missing room amenities and toiletries (toilet paper, shower gel, towels, cups)
Rooms sometimes not cleaned/made up during stay
Small rooms for the price; some noisy traffic
No pool/hot tub; limited breakfast offerings
A/C/heating issues and occasional shower leaks
Poor TV programming reported
At least one report of rude/inattentive staff and a lost-item incident

Categories

Cleanliness
7.7
Mixed reports — some guests found rooms clean and near the water, but multiple notes of rooms not being made up, missing towels/toilet paper and housekeeping oversights lower the score.
Service
8.5
Generally friendly and helpful staff (several mentions of pleasant/frontline staff and prompt room service) but notable lapses including rudeness, inattentiveness and missed room amenities.
Location
9.8
Consistently praised — harbour/front location, central to downtown and walkable to Signal Hill and restaurants; excellent views reported.
Room Quality
8.1
Mixed quality — some guests praised showers and comfort, while others reported small rooms, A/C blowing on the bed, heating issues and occasional leaks.
Amenities
6.9
Several shortcomings noted — no pool/hot tub, extra charge for parking, limited in-room amenities (no microwave, missing toiletries, poor TV programming) reduce this score.
Value for Money
6.8
Perceived as overpriced by multiple guests, with extra charges (parking) and limited included amenities making value feel low for the price.
Food and Beverage
8.3
Mixed — on-site restaurant receives positive mentions, but breakfast service/offerings drew criticism (limited choices and perceived high price).
Overall Experience
9.5
Overall stays described as comfortable and memorable for many guests (friendly staff, great location and views), though some experienced significant service/room issues; net sentiment leans positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:05

Property Description

Convenient Location
Situated in the heart of historic St. John's, our non-smoking hotel is just a stone's throw away from the bustling city center and top attractions.

Proximity to Key Landmarks
Explore Signal Hill, immerse yourself in the excitement at Mile One Stadium, or take care of business in the nearby corporate hub - all just a short distance from DoubleTree by Hilton St. John's Harbourview.

Modern Amenities
Enjoy complimentary high-speed wireless internet throughout your stay and take advantage of our well-equipped meeting and banquet spaces, perfect for both business and leisure travelers.

Experience the perfect blend of comfort and convenience at DoubleTree by Hilton St. John's Harbourview. Book now to secure your stay!

Important information:

Guests are required to show a valid, government issued photo identification and credit card upon check-in.

A continental breakfast is served only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYT

Location

Property Accessibility

Total Disability Score: 50.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 752 reviews
Cleanliness: 7.7
Service: 8.5
Location: 9.8
Room Quality: 8.1
Amenities: 6.9
Value for Money: 6.8
Food and Beverage: 8.3
Overall Experience: 9.5
H
Haylee • couple • ca
1
The man working was rude. Extremely
Pros:

The view

Cons:

Pay for parking at a hotel? First I heard of it when lying to stay there

2026-10-31 • via Nuitee
A
Adam • solo_traveller • ca
8
2026-10-30 • via Nuitee
M
Marie • family_with_children • pm
10
2026-10-30 • via Nuitee
E
Estelle • family_with_children • pm
9
2026-10-28 • via Nuitee
S
Stephen • couple • ca
5
It was adequate but not super great.
Cons:

Too much very loud traffic and people outside the bedroom window all hours of the night. The bathroom shower leaked all day and all night once we used the tub the first time. Did not care for the metal door to closet and in front of the fridge.

2026-10-28 • via Nuitee
G
Garry • couple • ca
7
Adequate. Room was small, shower was very nice and location very central to downtown.
Pros:

Breakfast prices seemed steep considering many hotels offer an included breakfast.

Cons:

Our room was not made up the third day. We had to call for towels.

2026-10-21 • via Nuitee
C
Claudio • couple • pm
5
Cons:

Le cadre manque de chaleur, je ne suis pas fan de la configuration du lobby avec le bar et le restaurant...
Je logeais au premier niveau et l'équipement de chauffage était vraiment très ancien, impossible de réguler la température, soit on avait trop froid, soit on avait trop chaud, vraiment pas terrible.
On sent que dans cet hôtel on a voulu faire du neuf avec du vieux et ce n'est vraiment pas une réussite...de mon point de vue .

2026-10-20 • via Nuitee
D
Danielle • solo_traveller • ca
10
Pros:

Clean and near the water

Cons:

Parking is not included in the price

2026-10-19 • via Nuitee
P
Patrick • couple • ch
8
2026-10-18 • via Nuitee
D
Doris • couple • ca
8
2026-10-16 • via Nuitee
R
ryan • couple • ca
8
Wonderful!
Pros:

Location. Cookies.

Cons:

Just wish the staff paid a little more attention to the missing amenities in the room. No body wash, no toilet paper, had to call.

2026-10-14 • via Nuitee
J
John • couple • ca
10
Very, very nice hotel overall.
Pros:

Great location - close to being able to walk to Signal Hill.
More than ample parking. Great restaurant on premise. Laundry facilities as well

Cons:

The A/C unit blew directly on the bed closest to it - had to try and build a barrier with pillows or using a chair and towels to try and avoid the blowing cold air. I assume the same reverse (blowing hot air) would occur in the winter

2026-10-11 • via Nuitee
C
Casie • couple • ca
9
.
Pros:

Overall nice

Cons:

TV... poor programming, when we had downtime. TV programming could have been better

2026-10-07 • via Nuitee
D
Douglas • solo_traveller • ca
6
Pros:

Sam was very friendly.

Cons:

Lack of coffee cups, coffee and showerr caps.
Parking too much.

2026-09-18 • via Nuitee
A
Agnès • couple • ch
5
Hôtel qui ne vaut pas ses 4 étoiles
Pros:

Juste les lits

Cons:

La chambre n’avait pas été correctement préparée. Il manquait des verres, du papier toilette et des serviettes !
Le petit déjeuner en service à table avec le choix d’une seule chose et d’une seule boisson ! Inacceptable pour un 4 étoiles. Cet hôtel ne les vaut d’ailleurs pas du tout…

2026-09-17 • via Nuitee
M
Monica • couple • ca
8
Thank you Double Tree for being a part of our memorable time in St Johns.
Pros:

Such a friendly staff, and lovely facility. The location was great, the room and daily service to the room was prompt and thorough. The harbour view made our stay more interesting and the nautical theme to the rooms was unique.

Cons:

Would loved to have been able
to enjoy a hot tub and swimming pool.

2026-09-17 • via Nuitee
R
Rachel • couple • ca
9
Overall comfortable stay - would stay again.
Pros:

The location is across the road from the harbour front. We had a harbourside view and could see signal hill and the boats from our room. It is within walking distance from many restaurants and pubs/entertainment . The rooms were comfortable and the staff was friendly. Checkout isn’t until noon which is always a plus when staying away from home.

Cons:

A bit overpriced for the room and the hotel amenities. There isn’t a pool which is always the highlight when our kids go for a night out. Other than that, we enjoyed our stay.

2026-09-14 • via Nuitee
R
Randy • family_with_children • ca
2
Cons:

Too expensive. Extra for parking. No microwave small room for the price.

2026-09-12 • via Nuitee
K
Kareen • couple • pm
7
2026-09-07 • via Nuitee
W
William • family_with_children • ca
8
Pros:

Good locations, nice facility. Everything was clean and comfortable

Cons:

Rooms were a bit dark

2026-09-05 • via Nuitee