Hilton Harrisburg near Hershey Park

Hotels
•
Hilton Hotels & Resorts
7.7 (435 reviews)
1 North 2nd Street , Harrisburg , US

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
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Review Highlights

Pros:
Clean rooms mentioned repeatedly
Friendly/helpful staff in many reviews
Good, walkable location near entertainment
On-site restaurant praised (good steak)
Spacious rooms and in-room fridge
Attractive interior design/artwork noted
Some guests found good value/parking
Cons:
Nearby homeless encampments/loitering affecting street-level experience
Parking confusion and charges; requests for free guest parking
No microwave in rooms reported by multiple guests
Shower issues (no/insufficient hot water, weak spray)
Overbooking and breakfast shortages/chaos
Occasional rude staff incidents (housekeeping manager, bar manager)
Aging facilities noted by some guests
Extra charges (e.g., bottled water) complained about

Categories

Cleanliness
8.5
Multiple guests explicitly praised clean rooms and friendly housekeeping; a few notes about older facilities but overall cleanliness is frequently cited as a positive.
Service
7
Staff are often described as friendly and helpful (front desk praised), but several incidents (rude housekeeping manager, bar manager confrontation) and inconsistent responses lowered the score.
Location
8
Location is repeatedly praised as walkable and near entertainment/venues, though several guests mentioned nearby homeless encampments impacting the street-level experience.
Room Quality
7
Guests noted spacious rooms and in-room fridges, but complaints about no microwave, weak/no hot water in a shower, barn-door bathroom issues, and some aging facilities reduce this score.
Amenities
7.5
On-site restaurant and in-room fridges are positives; parking and breakfast service received mixed-to-negative comments (confusing or paid parking, breakfast shortages), and absence of microwaves was noted.
Value for Money
7.3
Some guests call the stay a great value, while others cite extra charges (bottled water), overbooking and breakfast chaos that weaken perceived value.
Food and Beverage
8.3
The hotel restaurant is praised multiple times (good steak, surprisingly good), but breakfast shortages and limited nearby food options for some guests temper the rating.
Overall Experience
8
Overall impressions are mixed: many positive stays highlighting cleanliness, location and restaurant, contrasted with overbooking, noise issues and occasional staff problems.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 17:49

Property Description

Convenient Location and Modern Amenities

Located steps from the state Capitol building and connected to the Whitaker Science and Performance Center, the Hilton Harrisburg offers a central location ideal for both business and leisure travelers. Enjoy modern amenities and facilities that cater to your every need.

Nearby Attractions and Easy Access to Hershey

Explore the city center with museums, shopping centers, and restaurants all within reach. Venture to the nearby city of Hershey, famous for its chocolate, with easy access from the hotel. Immerse yourself in the local culture and attractions.

Comfortable Accommodations and On-Site Dining

Relax in spacious rooms furnished with signature Serenity beds and stay connected with free wireless internet access. Indulge in culinary delights at the three on-site restaurants or maintain your fitness routine at the fitness center with an indoor pool.

Book your stay at Hilton Harrisburg for a memorable and convenient experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MDT

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.7
Based on 435 reviews
Cleanliness: 8.5
Service: 7
Location: 8
Room Quality: 7
Amenities: 7.5
Value for Money: 7.3
Food and Beverage: 8.3
Overall Experience: 8
M
Michael • family_with_children • us
6
A comfortable room but really nothing else remarkable about this expensive hotel.
Pros:

The room was comfortable.

Cons:

One vending machine on floor 4. No mini-store for drinks or snacks. No complimentary breakfast like I always get at a Hilton.

2026-09-17 • via Nuitee
M
Michelle • extended_group • us
10
Would definitely stay here again!
Pros:

Great location, clean, friendly staff.

Cons:

Nothing

2026-09-13 • via Nuitee
A
Annette • couple • us
8
It was a nice stay
Pros:

The room was very comfortable the front desk clerk that day when question was asked seem to rush my answers but I notice when another couple of a different race he was very welcoming

Cons:

Front desk staff that needs more customer service training

2026-09-07 • via Nuitee
M
Michael • solo_traveller • us
8
2026-09-03 • via Nuitee
D
daniel • couple • us
10
2026-09-01 • via Nuitee
R
Raquel • family_with_children • us
9
2026-08-31 • via Nuitee
A
Arikan • couple • us
10
2026-08-29 • via Nuitee
T
Thomas • couple • us
9
2026-08-20 • via Nuitee
L
Lizzy • couple • us
10
2026-08-19 • via Nuitee
A
Amy • family_with_children • us
10
Great!
Pros:

Property was clean, staff was friendly and ready to help when needed.

2026-08-17 • via Nuitee
L
Ladislav • couple • cz
7
2026-08-05 • via Nuitee
L
Lautanen • couple • us
7
2026-08-04 • via Nuitee
D
David • family_with_children • us
9
Exactly what I expected from Hilton
Pros:

Near the entertainment and very clean as well

Cons:

Parking was a little confusing but not a big deal

2026-08-03 • via Nuitee
S
Stephanie • solo_traveller • us
10
Pros:

Clean friendly staff. We were not there too long but everyone we interacted with was super helpful and nice.

2026-08-03 • via Nuitee
H
Heubusch • couple • us
7
2026-08-03 • via Nuitee
H
Heather • couple • us
10
2026-08-02 • via Nuitee
R
Ruslana • couple • us
10
2026-08-02 • via Nuitee
M
Mcneil • couple • us
7
2026-07-19 • via Nuitee
D
Dillon • solo_traveller • us
10
2026-07-18 • via Nuitee
H
Harris • solo_traveller • us
10
Wonderful
Pros:

The attention to details. The hotel was beautiful. Their restaurants were delicious! The staff was very nice .

Cons:

This isn't really a complaint more of a suggestion, it would be nice if there were microwaves in the room. We had food we put in the refrigerator but had no way to reheat it.

2026-07-12 • via Nuitee