DoubleTree By Hilton Baltimore North Pikesville

Hotels
•
Doubletree by Hilton
8 (414 reviews)
1726 Reisterstown Road , Pikesville , US
+1 410-653-1100

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly, helpful staff and standout manager
Convenient location just off the highway
Clean, updated and spacious rooms
Good, sizable breakfast
Lobby coffee/water and warm welcome (cookies)
Cons:
Isolated cleanliness issues (dirty room, low toilet paper)
In-room problems: TV outage, faulty outlets, portable AC reported
No pool
Lobby water pitcher not refilled frequently

Categories

Cleanliness
7.6
Most guests describe rooms and public areas as clean and modern, but there are isolated negative reports (dirty room, low toilet paper) that lower the score slightly.
Service
8.6
Staff repeatedly praised as friendly; standout manager (Sidney) resolved a major TV issue and provided complimentary compensation, and guests noted warm welcomes (cookies).
Location
8.2
Frequently noted as conveniently located just off the highway and close to local event venues, making it a strong positive.
Room Quality
7.6
Rooms described as spacious, updated, and comfortable (king rooms), but some in-room problems were reported (TV failure, some outlets not working, portable AC in one case).
Amenities
7.4
Breakfast and lobby coffee/water are appreciated; however there is no pool and minor maintenance/stock issues (lobby water pitcher refill) noted.
Value for Money
8.4
Several guests highlighted strong value (one called it '5-star at an accessible price'), reflecting good quality relative to cost.
Food and Beverage
8.4
Breakfast is described as good and generous; complimentary breakfast was even offered as compensation in one case, and lobby beverages are available.
Overall Experience
7.8
Generally positive experience: clean, comfortable, convenient hotel with excellent staff service, tempered by occasional cleanliness and in-room equipment issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:05

Property Description

Convenient Location and Easy Access
Located off motorway I-695, the DoubleTree By Hilton Baltimore North Pikesville offers easy access to Baltimore city centre and popular attractions like Inner Harbor District and Orioles Park. The nearby MTA metro station provides instant access to various city areas.

Modern Amenities and Comfortable Accommodation
The hotel features modern rooms with signature Suite Dreams beds, high-speed internet access, and MP3 compatible radios, ensuring a comfortable stay for guests. On-site dining at Fountainside Restaurant and Lounge, state-of-the-art business facilities, tennis courts, and a modern fitness centre cater to diverse guest needs.

Exceptional On-Site Facilities
With a focus on guest satisfaction, the hotel offers exceptional amenities including meeting facilities, dining options, and recreational activities, making it an ideal choice for both leisure and business travelers.

Book your stay at DoubleTree By Hilton Baltimore North Pikesville for a memorable and convenient experience.

Important information:

Upon check-in, photo ID and a credit card are required. All special requests are subject to availability. Special requests cannot be guaranteed and may incur additional fees.

Please note, service animals are welcome. Contact the property for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BWI

Location

Guest Reviews

8
Based on 414 reviews
Cleanliness: 7.6
Service: 8.6
Location: 8.2
Room Quality: 7.6
Amenities: 7.4
Value for Money: 8.4
Food and Beverage: 8.4
Overall Experience: 7.8
R
ROBERT • solo_traveller • us
8
Cons:

Less than half toilet paper roll on the dispenser.

2026-10-26 • via Nuitee
M
Malikah • extended_group • us
10
Convenient, comfortable and clean
Pros:

Excellent location right off of the highway, friendly staff, convenient and clean

Cons:

N/A

2026-10-24 • via Nuitee
S
scott • couple • us
10
2026-09-12 • via Nuitee
J
Jordan-White • solo_traveller • us
10
First time at the Double Tree Hotel
Pros:

First, they greeting us with warm chocolate cookies was amazing! The lobby and seating area are beautiful. They have a lot of areas you can sit and chat. We had a king size room and it was so beautiful and updated. I will definitely booking this hotel everytime we are in Baltimore.

Cons:

N/A

2026-09-08 • via Nuitee
S
Susanne • solo_traveller • us
9
2026-09-03 • via Nuitee
K
Kristina • solo_traveller • us
9
2026-09-02 • via Nuitee
D
David • couple • cl
10
Hotel 5 estrellas
Pros:

Camas de hotel 5 estrellas, piezas amplias, estacionamiento gratis, buena atención, piezas limpias y modernas. Es un hotel 5 estrellas a precio muy accesible.

Cons:

Nada

2026-09-01 • via Nuitee
P
Philippe • solo_traveller • us
7
2026-08-31 • via Nuitee
D
DANNIS • couple • us
9
Impressed with Manager, two very happy customers!
Pros:

The breakfast was good. Nice staff. The hotel room was very clean and comfortable. With plenty of room to move around. Very good layout, on a scale of 1-10 I will give it a 9 for the room only.

Cons:

On our first night stay the TV was not working at all. The front desk said there was nothing that could be done until the next day. Paying for a hotel room with no TV all night is unheard of. This is not the 1930s. To get some type of entertainment we were forced to watch a movie on "OUR CELL PHONE" on YouTube, can you imagine that.

The next morning a Tech person came to the room and said that the TV and box connection were bad and the room should be shut down?. He did not think switching out the TV and box would solved the problem, but recommend that we switch rooms instead. But instead, we reached out to Sidney the front desk manager. This is when things started to improve. Sidney met with with us and even visited the room and to see just how bad things were. He immediately knew what the problem was. He said that the TV was flawed and needed to be replaced. He removed a working TV from another room buy himself and switched it out. Like magic everything was working. Hats off to Sidney.

It did not stop there, for our inconvenience, Sidney offered us a complementary breakfast and an extra night stay. We were very please with the out come, especially how he fixed the TV issue and offered us more comfort with another nights stay. I wish more managers were like him. I can't ever remember any manager who would take the time to listen and visit the room and then solved the problem, not ever. Because of how he handled the situation and without calling for a tech to help him, I would highly recommend that Sidney be elevated from office Manager to General Manager. Double Tree by Hilton Pikesville, MD. needs to recognize just how fortunate they are to have him and put him in a higher position so that others can learn from him. We really liked the hotel and because of management like Sidney we will surely return. One very happy customer!

2026-08-24 • via Nuitee
Z
Zviah • extended_group • us
10
Nice place to stay
Pros:

Location. We were going to a wedding less than 10 minutes away. Nice and clean. Big breakfast.

Cons:

No pool but we didn’t have time for that anyway.

2026-08-23 • via Nuitee
N
Nyenyah Josie • couple • us
5
2026-08-10 • via Nuitee
D
Diego • family_with_children • de
5
No lo recomiendo…
Pros:

Un hotel normal en términos de instalaciones y servicio. Se nota que es un hotel de paso.

Cons:

Habitaciones sucias y el aire acondicionado en mi habitación era portátil. No me volvería a quedar en este hotel.

2026-07-19 • via Nuitee
W
weathersjt • solo_traveller • us
10
Pros:

Its a nice new looking hotel with large rooms.

Cons:

Some of the outlets in the room didn't work.

2026-07-10 • via Nuitee
S
Silvia • solo_traveller • us
9
A great place to stay if you are in the area
Pros:

The hotel has been renovated and looks fresh & comfortable. It’s in a good location just off the Hwy. The rooms are spacious! It’s nice to have coffee & water at the lobby.

Cons:

There’s only a bathroom mirror, they took away a full mirror. I wish they would add a big mirror in each room so that women can check how they look!
The water pitcher at the lobby needs to be refilled more often.

2026-06-29 • via Nuitee
L
Lauren • extended_group • us
3
I hope to never have this experience again. It was miserable for us.
Pros:

Nothing honestly.

Cons:

Everything- The tv had to be swapped bc it wasn’t working. The lights didn’t work when we arrived and above everything else the room had NO air conditioning and wasn’t fixed until our last night around 10pm and didn’t start working and cooling off until around midnight. It was between 74-76 the WHOLE TIME and we had a box fan. No option to change rooms bc they were full.

2026-06-29 • via Nuitee
A
Avraham • couple • il
8
Cons:

2 out of the 4 soap bottles were empty. When I approached the cleaning staff they promised they'll come by soon. never happened.
fridge stopped working on the last day of the stay.

2026-06-28 • via Nuitee
A
Atanacio • family_with_children • us
10
2026-06-18 • via Nuitee
R
Rute • solo_traveller • us
8
2026-06-08 • via Nuitee
K
Katrina • solo_traveller • us
9
2026-06-08 • via Nuitee
R
Reut • solo_traveller • il
6
2026-06-02 • via Nuitee