Embassy Suites by Hilton Walnut Creek

Hotels
•
Embassy Suites Hotels
8.1 (1566 reviews)
1345 Treat Boulevard , Walnut Creek , US
+1 925-934-2500

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast options
Cons:
Cleanliness issues
High parking fees

Categories

Cleanliness
7.23
Some reviews indicated cleanliness issues, including unclean sheets and ants in the bathroom.
Service
9
Multiple mentions of friendly and helpful staff, including Johnathan and Felicia.
Location
8.54
Location is convenient, though mentioned parking issues affected experience.
Room Quality
7.69
Spacious room was positively noted, but there were heating issues reported.
Amenities
8.22
Very good experience with breakfast and happy hour, but some amenities reported missing or lacking.
Value for Money
7.18
Mixed feelings on perceived value, with high parking fees and some guests feeling the price didn't match the experience.
Food and Beverage
8.23
Breakfast options and freshness were positively highlighted, though slight issues noted.
Overall Experience
8.7
General positive sentiment with some concerns overshadowing the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:34

Property Description

Convenient Location
Situated across from the Pleasant Hill BART station, our all-suite hotel offers easy access to San Francisco, Oakland, and both international airports. Explore nearby parks, golf courses, and shopping centers, or visit attractions like Six Flags Water Park and Mt. Diablo State Park.

Luxurious Amenities
Enjoy a daily cooked-to-order breakfast and unwind at our evening reception with complimentary drinks and snacks. Each suite features modern amenities such as MP3 compatible radios and wireless internet access for your convenience.

Business-Friendly
With corporate offices like Verizon, IBM, and Citibank just minutes away, our hotel is the perfect choice for business travelers. Experience comfort and convenience at Embassy Suites by Hilton Walnut Creek.

Book your stay now and experience the perfect blend of comfort and convenience at our Walnut Creek hotel.

Important information:

Guests must be at least 21 years old to check in.

Please note: A 300 USD fee will be charged if anyone smokes in the rooms at the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OAK

Location

Guest Reviews

8.1
Based on 1566 reviews
Cleanliness: 7.23
Service: 9
Location: 8.54
Room Quality: 7.69
Amenities: 8.22
Value for Money: 7.18
Food and Beverage: 8.23
Overall Experience: 8.7
H
Helene • couple • us
10
2026-09-16 • via Nuitee
E
ERIC • couple • us
10
It was great to take BART to S.F
Pros:

Reception/breakfast were great. Loved being right next to BART

2026-09-15 • via Nuitee
C
Camera • couple • us
8
Pros:

All good.

Cons:

The property needs security in the garage and front entrance. In the evening, cars were parked and blocking the driveway. My Uber was unable to move. There was no one directing traffic.

2026-09-14 • via Nuitee
C
Chantia • family_with_children • us
10
2026-09-11 • via Nuitee
N
Naomi • extended_group • us
7
2026-09-11 • via Nuitee
S
Sale • family_with_children • us
9
2026-09-08 • via Nuitee
O
Orlando • solo_traveller • us
10
2026-09-02 • via Nuitee
M
Maria Claudia • couple • co
9
Volvería
Pros:

Ubicación, habitación buena, desayuno muy completo

Cons:

La atención del personal de recepción

2026-09-02 • via Nuitee
A
Angelina • solo_traveller • us
7
Pros:

They let us check in an hour early.

Cons:

Beds were very uncomfortable
Rust in bar sink. Batteries in one remote didn't work.

2026-09-01 • via Nuitee
S
Suzanne • couple • us
9
We highly recommend this hotel.
Pros:

We loved the ambiance. The 2 free drinks at happy hour was a nice touch. We would definitely come back.

2026-08-30 • via Nuitee
H
Heidi • couple • us
6
Pros:

The lobby & happy hour were great although the furniture needs to be replaced. The breakfast was also great!

Cons:

It needs some TLC. The floor in our room was soaking wet by the sink and fridge. Our phone didn’t work.

2026-08-29 • via Nuitee
C
Crystal • solo_traveller • us
7
I usually love the Embassy Suites but not this location 😫
Pros:

The lobby , staff and breakfast

Cons:

Mold in every bathroom , I was offered 4 different rooms and they all had mold, I could tell the rooms were not clean, I requested cleaning supplies which they gave to me and scrubed and sanitized myself, Lamps broken

2026-08-28 • via Nuitee
K
Kathryn • couple • us
6
Pros:

Amenities good

Cons:

One of your evening staff at front desk VERY RUDE!! I asked for a late check out maybe half hour 45 minutes hour at the most and he said because I was not Diamond member he would charge me $75 ! I am a Hilton honor member, but not that level he said I was JUST a blue level member which it made me feel very belittled!
I stay at Hilton a lot and other hotels as well. I’ve never had anyone treat me like that.!!
Very disappointed. He wouldn’t even give me the time of day ! Sad you have a employee like that

2026-08-27 • via Nuitee
G
Georgina • extended_group • us
10
2026-08-25 • via Nuitee
J
Joshua • couple • us
10
2026-08-24 • via Nuitee
A
Amal • solo_traveller • us
6
Pros:

Too much noise.

Cons:

Not a good lighting. The door to the bathroom was recently repaired. I noticed it. Perhaps that room shouldn’t been rented out.

2026-08-24 • via Nuitee
D
Dirk • family_with_children • be
9
2026-08-23 • via Nuitee
A
Angelina • solo_traveller • us
8
2026-08-23 • via Nuitee
F
Frances • couple • us
8
Cons:

The morning kitchen lady Martha she’s so rude. There is a polite way to speak to guest. Do better!

2026-08-21 • via Nuitee
L
lisa • extended_group • us
8
Pros:

It was very close to the BART train but I thought a little too far from San Francisco. The lobby was nice and very big and clean.

Cons:

The room was too small for 5 people and the maids didn’t clean that great.

2026-08-18 • via Nuitee