DoubleTree by Hilton Southampton

Hotels
•
Doubletree by Hilton
8 (2512 reviews)
Bracken Place, Chilworth , Southampton , gb

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great service
Comfy beds
Good location
Cons:
Noise issues
Food quality not satisfactory
Parking charges

Categories

Cleanliness
7.46
Several reviews pointed out issues with noise insulation and room conditions.
Service
8.93
Most reviews highlighted the exceptional service provided by staff.
Location
8.47
Location was mentioned positively, but challenges due to traffic noise were noted.
Room Quality
7.92
Comfy beds were mentioned, but issues with heating and noise affected the experience.
Amenities
8.45
General satisfaction with hotel features, but food options were lacking at times.
Value for Money
7.41
Concerns about parking charges affected the perception of value.
Food and Beverage
6.96
Food quality was criticized with a specific mention of awful food.
Overall Experience
8.43
Despite several issues, the overall stay was positive for most guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 15:59

Property Description

Luxurious Accommodation
Experience the newly refurbished bedrooms at DoubleTree by Hilton Southampton, offering comfort and style. Enjoy 24-hour room service and relax in front of flat-screen TVs in every room.

Dining Options
Indulge in a culinary journey at the hotel's restaurant, bar, and café. From delicious meals to refreshing drinks, savor a variety of dining options without leaving the property.

Convenient Location
Conveniently located near major highways, attractions like Paultons Theme Park and Southampton Airport are easily accessible. Explore the nearby golf clubs or head to Southampton centre and docks just a short drive away.

Book now for a memorable stay at DoubleTree by Hilton Southampton!

Important information:

Please note some satellite navigation systems may find the hotel easier to locate by using the following postcode: SO16 3NG.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SOU

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 7.50 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 2512 reviews
Cleanliness: 7.46
Service: 8.93
Location: 8.47
Room Quality: 7.92
Amenities: 8.45
Value for Money: 7.41
Food and Beverage: 6.96
Overall Experience: 8.43
M
Monty • solo_traveller • gb
9
Excellent
Pros:

Lovely room and helpful friendly staff

Cons:

Nothing

2026-05-23 • via Nuitee
J
Jane • couple • gb
8
Pros:

Location, peaceful, food.

Cons:

The bed was board hard I had difficulty sleeping.

2026-05-23 • via Nuitee
M
Marta • couple • gb
4
Cons:

Uncomfortable bed and empty toiletries bottles

2026-05-23 • via Nuitee
P
paul • family_with_children • gb
9
2026-05-23 • via Nuitee
C
Carolyn • solo_traveller • gb
10
Pros:

Our guest queen room was superb and the food in the restaurant was excellent and the service was awesome

Cons:

Couldn't supply a slip mat for our bath but never mind it didn't make any difference to our stay

2026-05-21 • via Nuitee
C
Caroline • couple • gb
8
Comfortable and clean
Pros:

Just where we needed to be

Cons:

Having to pay for parking at a hotel

2026-05-19 • via Nuitee
P
Peat • solo_traveller • gb
10
Pros:

All of it

2026-05-19 • via Nuitee
J
Jane • solo_traveller • gb
10
2026-05-18 • via Nuitee
E
Elizabeth • couple • gb
7
Convenient hotel.
Pros:

Location and car park. Staff responsive to request for extra duvet and it was lovely to have water and a cookie on arrival.

Cons:

Uncomfortable bed that gave us a poor night's sleep and backache.

2026-05-18 • via Nuitee
N
Nik • couple • gb
3
Disappointed
Pros:

Size of rooms

Cons:

Loud noise from machinery meant we could not sleep, noise from security staff overnight, broken sofa in suite.

2026-05-18 • via Nuitee
E
Ed • solo_traveller • gb
8
Nice hotel shame about the shower!
Pros:

Room was pretty quiet which is always a massive bonus. Easy parking (for a fee). Decent size room nice modern building. Reception staff were excellent.

Cons:

The shower pressure was so weak I could not even wash under it.

2026-05-17 • via Nuitee
D
Daniel • couple • gb
8
2026-05-17 • via Nuitee
R
Ruby • couple • gb
10
2026-05-17 • via Nuitee
T
Tejal • family_with_children • gb
7
2026-05-17 • via Nuitee
M
Monty • solo_traveller • gb
7
Was great as always
Pros:

Great staff and very compatible

Cons:

Was no plug for the bath

2026-05-16 • via Nuitee
J
James • solo_traveller • gb
8
2026-05-15 • via Nuitee
S
Simone • couple • gb
8
Fairly comfortable and convenient overnight stay
Pros:

Handy location with spacious room.

Cons:

Having to pay for parking when it wasn’t a city centre venue. Room smelt a bit musty.

2026-05-13 • via Nuitee
T
Tracey • couple • gb
10
2026-05-12 • via Nuitee
J
JOHN • couple • gb
8
2026-05-12 • via Nuitee
M
Monty • solo_traveller • gb
9
Pros:

The staff were amazing, very comfortable

Cons:

Nothing

2026-05-11 • via Nuitee