Hotel Firenze

Hotels
9.3 (1962 reviews)
San Marco 1490, Salizada San Moise' , Venice , it

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Good amenities
Cons:
Room not as advertised
Construction noise

Categories

Cleanliness
8.65
The bathrooms are described as modern and clean, but some concerns were raised about renovation disturbances.
Service
10
The staff was consistently described as friendly and helpful across multiple reviews.
Location
10
Multiple reviews highlighted the hotel's excellent location in Venice with easy access to attractions.
Room Quality
8.65
Some rooms did not match expectations based on online photos, especially regarding bathtubs.
Amenities
9.65
Good amenities were noted, particularly the rooftop views and complimentary snacks.
Value for Money
9.15
The price point was considered reasonable for the location and overall experience.
Food and Beverage
8.65
Breakfast was good but noted to have a small area and limited seating.
Overall Experience
9.65
Overall satisfaction was high, particularly due to location and staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 01:08

Property Description

Historic Charm and Modern Comforts
Hotel Firenze, located next to Saint Mark's Square in Venice, offers a unique blend of historic charm and modern comforts. Dating back to the 16th century, the elegant property features rooms with classic furnishings, including Murano glass lamps. Some rooms even boast a private balcony for a touch of exclusivity.

Rooftop Breakfast with a View
Start your day right with breakfast served on the rooftop terrace, overlooking the tower bell. The perfect way to immerse yourself in the beauty of Venice while enjoying a delicious meal.

Convenience at Your Fingertips
With free Wi-Fi, air conditioning, and a prime location near the S. Marco Vaporetto Water Bus Stop, Hotel Firenze ensures convenience during your stay. Plus, take advantage of the reception services to book concert tickets and guided tours effortlessly.

Experience the perfect blend of history and modernity at Hotel Firenze. Book now to secure your stay in this enchanting Venice hotel.

Important information:

If you are booking a prepaid rate and require an invoice, please include your company details in the Special Requests box when booking.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MXP

Location

Guest Reviews

9.3
Based on 1962 reviews
Cleanliness: 8.65
Service: 10
Location: 10
Room Quality: 8.65
Amenities: 9.65
Value for Money: 9.15
Food and Beverage: 8.65
Overall Experience: 9.65
B
Brysh solo_traveller ru
9
Pros:

Очень вежливый и внимательный персонал- готовность помочь в навигации и планировании досуга без навязывания своих услуг, прекрасное расположение, приветственный напиток при заселении, комплименты в номере и подарок при выезде. Уютный номер, качественные тапочки и ванные принадлежности.

2026-08-28 via Nuitee
D
DAVID couple us
10
Still the best place to stay in Venice.
Pros:

Excellent help and guidance from the staff on sites to visit, places to go, and booking water taxis in Venice. Front desk was especially helpful.

Cons:

Everything was great. Loved it all.

2026-08-28 via Nuitee
Y
YANA family_with_children by
10
Pros:

Очень понравилось расположение отеля: близко от остановки корабля , рядом сразу все нужные магазины, площадь , рестораны ! Хочу отметить супер приветливых менеджеров на ресепшен ! Внимательные, все рассказали показали! Очень приятный персонал!

Cons:

Не понравилось то, что нужно было еду говорить , а не брать самому , как это в обычных отелях. Вроде стоишь около еды но трогать нельзя . Какая то женщина тебе накладывает. Учитывая оочень маленькие пространства отеля это очень неудобно.

2026-08-27 via Nuitee
S
Suzanne extended_group us
10
Pros:

The property was in walking distance to a ton of must see sites. The staff went above and beyond. They gave my group a map and circled all the must see places. They also gave us welcome drinks on the hotel roof with an amazing view. The included breakfast included cappuccinos and mimosas. You won’t find that at many other hotels in the area. Overall could not recommend this hotel enough. Such a great experience.

Cons:

N/a

2026-08-26 via Nuitee
V
Victor couple us
10
Perfect location and impeccable service! Highly recommend
Pros:

Hotel Firenze

My husband and I came to Venice for three days, and we chose this hotel mostly because of its location—which, without a doubt, ended up being an excellent choice.

From the moment we arrived, Lara, one of the hosts, welcomed us with an amazing smile and a genuine willingness to make sure we had the best experience possible. She was incredibly friendly, professional, and helpful. First, she explained everything about the hotel and gave us a brief introduction to Venice, including some of its culture and unique characteristics. She then gave us a map of Venice and personally marked all the places we should and could visit during our stay. She even showed us pictures of each place on a screen, which made everything so much easier to understand and plan. It was such a thoughtful and personalized welcome!

The hotel and location: As I mentioned, the location is fantastic—just a two-minute walk from Piazza San Marco! It was extremely convenient for exploring Venice, especially since we could easily walk back to the hotel throughout the day. The hotel itself is charming and full of character, with beautiful details that really fit the atmosphere of Venice. There is also a very cute rooftop area, which was a lovely extra.

The service was excellent throughout our entire stay. Everyone was friendly, attentive, and always willing to help.

One thing that was a little different was the breakfast service. Although it is presented as a buffet, the staff serves the food for you. You simply walk along the buffet together with a staff member, point out what you would like, and they place everything on your plate before taking it to your table. At first, it was a little unexpected, but the food itself was really good, fresh, and well prepared.

Overall, we had a wonderful stay at Hotel Firenze. The location, the charming atmosphere, and especially the warm and attentive service made our experience in Venice even more special. We would definitely stay here again!

2026-08-25 via Nuitee
K
Kari family_with_children no
8
2026-08-25 via Nuitee
B
Beatrice family_with_children fr
10
Très sympathique hôtel
Pros:

Très bon emplacement
Très sympa la petite terrasse
Accueil très sympathique

Cons:

De ne pas pouvoir se servir seul au buffet du petit déjeuner - ma fille est très timide et n’osait rien demander

2026-08-23 via Nuitee
E
EDUARDO family_with_children br
9
Pros:

Ótima localização. Equipe atenciosa.

2026-08-22 via Nuitee
A
Anthony couple us
10
Super friendly and helpful staff. They went above and beyond. The location is also excellent.
Pros:

Super friendly and helpful staff. They went above and beyond. The location is also excellent.

2026-08-21 via Nuitee
M
Martin couple gb
10
Pros:

Everything was perfect, I stay all over the world for work & this hotel was faultless. My wife left her phone behind & they sorted DHL to deliver to our next location.

2026-08-21 via Nuitee
A
Aslı sevgi extended_group it
5
Verdiğimiz para değmedi
Pros:

Sadece resepsiyondaki clodıa yo sevdik bize şok yardımcı oldu ve çok güler yüzlüydü👏

Cons:

Öncelikle otel resimleriyle aynı değil kahvaltı alanı çok küçük muazzam bir kahvaltı göremedik açık büfr olmasına rağmen öğrenci yurdu gibi sıra beklemek can sıkıcı beklecek bi bekleme alanı yok beklentimizin malesef altında kaldı

2026-08-20 via Nuitee
R
Rendre couple br
9
Excelente!
Pros:

Localização melhor possível, hotel realmente muito bom.

2026-08-20 via Nuitee
O
Olga29011981 solo_traveller ru
10
Pros:

Отличное расположение, в 2-х минутах от площади Сан-Марко, ребята на ресепшене просто молодцы, с удовольствием рассказали куда сходить, что посмотреть, где пообедать и поужинать, в номерах было чисто, уборка была ежедневно, понравилось абсолютно всё!

2026-08-19 via Nuitee
I
Irina family_with_children lt
8
2026-08-19 via Nuitee
R
Rosita couple hk
9
We had a very pleasant stay.
Pros:

The location is very close to the pier and San Marco square. The room is well appointed and the bathroom is new. Water pressure is strong for a good relaxing shower. The front desk staff are extremely friendly.

2026-08-19 via Nuitee
K
Kuter solo_traveller pl
9
2026-08-17 via Nuitee
M
Michael solo_traveller us
10
Service was amazing, everyone we met was kind and always asked if we needed anything. They all provided friendly servic
Pros:

Property location is excellent with easy access to St. Mark’s Square, restaurants, bus stop and Taxi’s.

2026-08-17 via Nuitee
C
Charalampos couple gr
10
2026-08-17 via Nuitee
E
Emre couple tr
10
Venedik tatilimizi taçlandıran otel
Pros:

Konumu, çalışanların ilgisi, temizliği ve kesinlikle kahvaltısı muhteşemdi. 403 numaralı küçük ama çok şirin teraslı odada kaldık kesinlikle tavsiyemdir. Her şey için çok teşekkür ederiz (:

2026-08-16 via Nuitee
J
J C M couple us
10
Our third stay there. Can’t imagine it being better. Service personnel are simply superbe and top
Pros:

Breakfast was excellent and service provided extremely kind.

Cons:

We know a/c temps are restricted in Europe but a slightly cooler room would have been great.

2026-08-16 via Nuitee