Dream Inn Santa Cruz

Hotels
9 (1396 reviews)
175 West Cliff Drive , Santa Cruz , US

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Great location
Excellent service
Cons:
Inconsistent room quality
Disappointing food service

Categories

Cleanliness
8.5
Overall cleanliness was generally mentioned as good, but older hotel might show some wear.
Service
10
Outstanding service highlighted, especially by staff member Dolores and overall positive staff interactions.
Location
9.5
Excellent location with beach views and nearby attractions.
Room Quality
8.5
Rooms were described as spacious and comfortable, but some outdated features noted.
Amenities
9.5
Amenities praised, including beautiful views and swimming pool.
Value for Money
8.5
Standard quality for this hotel tier; mentioned as run down in some reviews.
Food and Beverage
8
Mixed reviews on food quality, with room service being notably disappointing.
Overall Experience
9.5
Overall positive experience with highlights on service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:17

Property Description

Ocean-Inspired Atmosphere
Experience a natural, laid-back ambiance at The Dream Inn, where every room offers a private balcony or patio overlooking the stunning Monterey Bay. Let the soothing ocean views inspire your stay.

Relaxation on the Deck
Unwind on the hotel's spacious deck, complete with a refreshing pool and inviting hot tub. Whether you're looking to soak up the sun or stargaze in the evening, our deck provides the perfect setting for relaxation.

Ideal Location for Business or Pleasure
Located next to Santa Cruz's famous boardwalk and close to the city center, The Dream Inn offers a prime location for both corporate events and leisure getaways. With luxurious amenities and a picturesque setting, make your reservation today for an unforgettable stay.

Important information:

When booking more than 5 rooms, different policies and supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJC

Location

Guest Reviews

9
Based on 1396 reviews
Cleanliness: 8.5
Service: 10
Location: 9.5
Room Quality: 8.5
Amenities: 9.5
Value for Money: 8.5
Food and Beverage: 8
Overall Experience: 9.5
M
Maksim • family_with_children • us
8
2026-10-12 • via Nuitee
P
Patricia • family_with_children • us
8
Cons:

Bathroom toilet sits ways too low to the floor. Felt like it was made for 5 year olds.

2026-10-09 • via Nuitee
A
Alexis • family_with_children • us
5
2026-10-09 • via Nuitee
A
Anil • couple • us
10
Excellent. If have plans to go to Santa Cruz, will definitely consider Dream Inn.
Pros:

Very centrally located. Excellent staff and restaurant

Cons:

Could not figure out the shower in the bath.

2026-10-08 • via Nuitee
S
Sequa • couple • us
10
Cali vibes 🌴
Pros:

I thoroughly enjoy everything about this place. As soon as I pull up I’m already smiling. The team outside has good vibes, the folks at the desk are great ,the location is amazing ,the views are wonderful and you never know what cool people you may meet down by the pool while enjoying fresh tacos (props to the cooks )the staff and bartenders making everything come together!

Cons:

Leaving

2026-10-08 • via Nuitee
R
Rebecca • family_with_children • us
10
Amazing - we will be back!
Pros:

Best location, love the steps down to the beach and kids loved going back and forth between pool and beach. Love the heated pool and hot tub, and having drinks in the hot tub is the best. Comfortable beds and clean rooms. Great kids menu at the pool bar. And the coffee cart in the mornings!

Cons:

Don’t love the bathrooms - everything seems to be wet because the shower is right next to the toilet.

2026-10-07 • via Nuitee
B
bruno • solo_traveller • fr
5
Pros:

L emplacement

Cons:

Le bruit et le.lit trop dur et trop cher par rapport à la.prestation

2026-10-07 • via Nuitee
A
Allen • extended_group • us
10
Was a perfect weekend getaway
Pros:

The hotel was very clean, the service was very good and the room was nice. The beds are very comfortable, the showers have great water pressure and I was extremely pleased.

2026-09-18 • via Nuitee
C
Chantal • couple • ca
9
Pros:

Beautiful hotel on the beach!Super welcoming and the best views

2026-09-16 • via Nuitee
B
Bambi • couple • us
9
Wonderful.
Pros:

Ocean front view.

Cons:

For the price a Continental breakfast should be included.

2026-09-09 • via Nuitee
L
Larry • couple • us
8
2026-09-09 • via Nuitee
L
Laura • family_with_children • gb
9
Lovely hotel in a great location
Pros:

The location of this property is amazing with great views of the beach. Access to the beach is direct from the hotel and it is a short walk to the amusements. Hotel was clean and comfortable and the staff are very friendly and helpful. Great food in the restaurant.

Cons:

The rooms are a little tired in places but this didn’t detract from our stay.

2026-09-06 • via Nuitee
P
Pureza Shepherd • solo_traveller • us
1
Pros:

Nothing, very rude people work there.

Cons:

Harassment

2026-09-06 • via Nuitee
B
Blaze • family_with_children • us
7
Location was great beach access was phenomenal. Unfortunately the beach was covered in seaweed which made it very gross
Pros:

The location was extremely convenient and the parking was right across the street. Made it very easy to get in and out.

Cons:

I felt like the rooms needed major updating especially the bathrooms and showers. There was definitely mold in the bathrooms all around the showers. Made me feel dirty.

2026-09-05 • via Nuitee
A
Alexander • couple • us
10
2026-09-02 • via Nuitee
P
Patricia • family_with_children • de
9
2026-09-01 • via Nuitee
A
Angela • couple • us
10
2026-09-01 • via Nuitee
M
MyreTT • solo_traveller • us
10
Cons:

I could.not fimd any recycle trash.

2026-08-31 • via Nuitee
R
Ricky • couple • au
8
2026-08-25 • via Nuitee
C
Claudia • couple • it
9
2026-08-20 • via Nuitee