Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Comfortable rooms
Cons:
Cleanliness issues
Overpriced
Limited breakfast options

Categories

Cleanliness
8.12
Several reviews pointed out that cleanliness was an issue, with complaints about messiness and dirtiness.
Service
10
Multiple reviews praised the attentive and helpful staff.
Location
10
Location is frequently mentioned as a major positive aspect, being close to attractions.
Room Quality
9.12
Room quality was noted positively but also mentioned issues like tired decor.
Amenities
9.12
Amenities received mixed reviews, with some complaints about coffee facilities.
Value for Money
8.62
Some reviews criticized the hotel for being overpriced for the quality received.
Food and Beverage
8.62
Breakfast options were limited, which impacted the dining experience.
Overall Experience
10
Overall experience was positive, despite some significant drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:22

Property Description

Luxurious Accommodations
Experience modern and comfortable guest rooms at Loews Regency New York Hotel, featuring stylish furnishings and all the amenities you need for a relaxing stay.

Convenient Location
Situated just 2 blocks from Central Park and with easy access to the subway, our hotel is the perfect base for exploring the best of New York City, including must-see attractions like Rockefeller Center and The Metropolitan Museum of Art.

Exceptional Services
Enjoy on-site dining options, a 24-hour concierge service, and a minibar in each room for your convenience. Whether you're here for business or leisure, our dedicated staff is here to ensure you have a memorable stay.

Book now to experience the perfect blend of luxury and convenience at Loews Regency New York Hotel.

Important information:

Groups - When booking more than 5 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 90 per day.

Location

Property Video

Guest Reviews

9.2
Based on 374 reviews
Cleanliness: 8.12
Service: 10
Location: 10
Room Quality: 9.12
Amenities: 9.12
Value for Money: 8.62
Food and Beverage: 8.62
Overall Experience: 10
H
Heather family_with_children us
7
Iconic address, forgettable stay
Pros:

The location of the Loews Regency New York Hotel is truly one of its best features, perfectly situated on Park Avenue in the heart of the Upper East Side with easy access to Central Park, museums, shopping, and some of the city’s best restaurants. What made the stay even more memorable was the incredibly warm and attentive staff, who went above and beyond to make every interaction feel welcoming and effortless.

Cons:

Unfortunately, the overall experience did not align with the price point or the reputation of the hotel. Small details felt excessively overpriced, from the $16 bottles of water in the room to room service pricing that felt more like gouging than luxury hospitality, and the breakfast was surprisingly underwhelming, tasting more like average hotel fare than something expected from a property of this caliber.

I’m especially disappointed because staying at the Loews Regency New York Hotel had been on my must visit list for years. While the location and staff were wonderful, the overall value simply did not justify the cost, and unfortunately I would not choose to stay here again.

2026-05-25 via Nuitee
R
Roberto solo_traveller ar
10
Pros:

El balcón del hotel y la amabilida de los empleados en especial de VICTOR DE CHECK IN. GENIO TOTAL

2026-05-25 via Nuitee
B
bethkX446FV Family
10
Classic upscale New York City experience
Pros:

The Loews has a very professional front desk staff. Makes for a great check in process. And they try to accommodate requests. The rooms are class New York - good size with beautify bathrooms. And I had a nice Fifth Avenue facing room. Hotel is also well located to public transportation and has a very active bar and restaurant scene. I use the hotel frequently for business and personal.

2026-05-24 via Tripadvisor
L
Livia solo_traveller it
8
2026-05-21 via Nuitee
P
PatJ484 Couples New York City, New York
10
Regency Hotel experience could not have been better
Pros:

I had booked the Regency Exec Suite for a post surgery stay and used their excellent concierge desk in advance of my stay to make sure they could accommodate my needs. They recommended a medical supply company that delivered a lift chair to the hotel 2 days in advance of my check in date when Robert was on duty and held it for me flawlessly handing it off to Bernardo who was on duty on my check in date. They had it delivered to my room in advance of my arrival but it was in the wrong place. Bernardo just took charge and with my husband moved it in place not waiting to call anyone. Above and beyond! Refrigerator and microwave delivered to my room as promised. High floor (14) in back of building near elevator...with zero street noise! Everything from valet service and parking to departure was perfect. A quirky tv fixed with an Apple TV box. Everything quick, efficient, cheerful and competent. Could not ask for anything more.

2026-05-20 via Tripadvisor
J
Julie solo_traveller us
10
Very friendly staff available 24/7. Great location, food, and cocktails.
Pros:

the location is safe and the perfect spot for going out to elegant and fun restaurants. The guards are there 24/7 and the staff is friendly and very accommodating!

Cons:

When I arrived at 4:30pm (check in time is 4pm) I had to wait until 6pm for my room to be ready. This made me a little late to my dinner plans. Other than that there are only good things to say about this hotel.

2026-05-18 via Nuitee
T
Tahta couple co
9
Great stay
Pros:

Location

Cons:

Nothing

2026-05-12 via Nuitee
E
Elvis0072014 Couples Arley, Bewdley, Worcestershire, England
10
Wonderful location
Pros:

Beautiful hotel with wonderful staff. The location is near Central Park. Had an incredible massage with Robin.

2026-05-09 via Tripadvisor
S
Shilo couple us
5
Great location, nice breakfast to see people, extremely expensive
Pros:

If you look for very expensive breakfast but you can see some bankers and politicians.

Cons:

Old rooms, shower in a very outdated bathtub, not at all suitable for the price of the room, The staff is very unfriendly, very condescending and unpleasant, there is no way to get help or a pleasant attitude from them.

2026-05-09 via Nuitee
J
Jessrohm Solo travel
10
The quintessential New York hotel from a former New Yorker
Pros:

I'm a native New Yorker who moved away 15 years ago. When I visit I always choose this hotel. The staff is fabulous and friendly. The rooms are beautiful and comfortable. The food is great. I love the location walking distance to everything....museums, theater, shopping, and Central Park.

2026-05-07 via Tripadvisor
A
Anita couple us
9
2026-05-07 via Nuitee
לירז extended_group il
8
Less is more
Pros:

סגנון מהודר אבל מאופק
Less is more
הצוות שמקבל את האורחים מחוץ ללובי- מקסים בצורה יוצאת דופן
מיקום קלאסי למי שלא אוהב להיות במרכז הרעש אבל בכל זאת במקום נגיש

Cons:

הצוות בקבלה לא אדיב מספיק חוץ מרוזינה וצוות ה concierge
ארוחת הבוקר לא איכותית מוקפדת במראה אבל לא באיכות והטעם.

2026-05-05 via Nuitee
C
C754IXjodym Business
10
Great trip
Pros:

Always a great trip when I go to Loews New York City.. from the doorman to the front desk staff to the housekeepers, and the Restaurant staff.. they all are very professional.

2026-04-25 via Tripadvisor
M
marinaeH9679WU Family
10
Loews Regency Shines
Pros:

We cannot recommend the Loews Regency Hotel enough. We were return customers for s short trip to the city - and found ourselves welcomed by the friendly and professional staff. The rooms are spacious, clean and very well appointed - plug-ins for devices everywhere! The location is ideal for central city excursions - museums, shopping and dining. 5-star experience.

2026-04-24 via Tripadvisor
L
Lisa couple us
10
2026-04-24 via Nuitee
A
augie123 Family New York City, New York
10
Anniversaries stay- Amazing!
Pros:

Absolute amazing experience. My wife and I went for our 30th anniversary and were treated like royalty. Service was amazing and our room was great. Would highly recommend staying here. Can’t wait to go back !!

2026-04-20 via Tripadvisor
R
rafael couple es
6
2026-04-20 via Nuitee
G
Gregory solo_traveller us
6
2026-04-18 via Nuitee
F
frezz Family St. Thomas, U.S. Virgin Islands
10
Great hotel and best staff
Pros:

I stayed here as I was having a procedure nearby. The hotel staff was so helpful and went above and beyond to help me while I recuperated
have
for a better ex

2026-04-11 via Tripadvisor
G
Global592700 Couples
4
Loews Hotel Shocking Experience!
Pros:

It really in ways surprises me I need to leave a review. I’ve been a long standing Loews member and fan of their properties around the world for a very long time. The Loews staff in NYC in phenomenal, highly accommodating and beautiful lobby. The rooms however were outdated , the bathroom was incredibly small and the cleaning staff is very disruptive.

Every morning before 7am they would knock on the door asking for house keeping , no consideration if someone was sleeping and because the hotel does not offer do not disturb signs it causes constant disruption every hour starting at 7am.

I picked this hotel because I figured it would be quiet and relaxing , an experience I typically get at luxury hotels.

I regret not staying somewhere else as it was my birthday trip and honestly ruined the rest and relaxation I hoped to experience. The outdated room was not ideal but manageable. This has certainly caused me to wonder if the Loews brand of hotels is no longer what it once was.

2026-04-09 via Tripadvisor