Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Poor cleanliness
Limited breakfast options

Categories

Cleanliness
7.99
Tables were kept dirty and the wait staff did not help clean up.
Service
9.96
Staff was attentive, helpful, and made the stay special.
Location
10
Centrally located, walking distance to key attractions.
Room Quality
9
Beautiful rooms with luxury details but issues with bed comfort.
Amenities
8.95
Basic amenities provided; nice furnishings but limited breakfast options.
Value for Money
8.98
The hotel's luxury atmosphere somewhat offsets its lack of comfort.
Food and Beverage
7.94
Breakfast options were limited, not geared towards infants.
Overall Experience
9.99
Overall a great experience despite some issues; would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:35

Property Description

Luxury Rooftop Experience

Experience a touch of luxury at Grand Hotel Minerva with its rooftop swimming pool and sun terrace offering stunning views of Florence's historic center.

Convenient Location and Comfortable Accommodation

Located just 300 meters from Santa Maria Novella Train Station, our air-conditioned rooms provide free Wi-Fi, satellite TV, and some even offer breathtaking views of Florence Cathedral, a mere 500 meters away.

Exceptional Service and Dining

Our 24-hour front desk staff are ready to assist with exploring Florence's iconic sites. Indulge in traditional Italian cuisine at Hotel Minerva's restaurant and unwind with a refreshing drink at the rooftop bar.

Ready to elevate your stay in Florence? Book your room at Grand Hotel Minerva today!

Important information:

When booking more than 3 rooms, different policies and additional supplements may apply.

Please note that the swimming pool is open from April to October, from 09:00 to 19:00.

Parking costs EUR 45 per day.

Only small and medium-sized pets up to 10 kg are allowed. A surcharge of EUR 30 applies. Please note that pets are not allowed in the restaurant, the swimming pool, the wellness area, or the sun terrace.

When booking the dinner option, please note that drinks are not included with the meal.Swimming pool: Closed from Sun, Nov 1, 2026 until Wed, Mar 31, 2027
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FLR

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs EUR 45 per day.

Location

Guest Reviews

9.1
Based on 520 reviews
Cleanliness: 7.99
Service: 9.96
Location: 10
Room Quality: 9
Amenities: 8.95
Value for Money: 8.98
Food and Beverage: 7.94
Overall Experience: 9.99
N
Natalie • couple • nl
9
Pros:

Rooftop pool & views were amazing

Cons:

Slow service

2026-05-22 • via Nuitee
A
Anthony • couple • us
10
Excellent would stay next trip
Pros:

Location, excellent staff,

Cons:

Room somewhat small

2026-05-21 • via Nuitee
S
stephanie • family_with_children • fr
10
2026-05-15 • via Nuitee
J
Jana • extended_group • us
10
Wonderful property in a great location! Awesome staff! Very helpful. 5 stars all the way around!
2026-05-10 • via Nuitee
P
Peter • couple • ch
10
2026-05-10 • via Nuitee
S
Shota • family_with_children • ch
6
2026-05-07 • via Nuitee
R
Rakan • couple • sa
10
Pros:

كل شيء مناسب ورائع والإفطار ممتاز

2026-05-06 • via Nuitee
K
Katie • couple • gb
10
Amazing hotel and experience
Pros:

Absolutely amazing hotel, in a prime location. Location couldn’t have been better. The hotel rooftop is by far the best in the city. Views straight onto the Domo and bell tower. Rooftop pool was amazing too. Brilliant hotel, comfortable rooms with incredible views.

Cons:

Nothing it was perfect

2026-05-06 • via Nuitee
M
marion • solo_traveller • de
10
Perfekt
Pros:

Lage schwimmbad

2026-05-04 • via Nuitee
M
Mayumi • couple • us
9
Pros:

Great location, easy access to the station & city center

2026-05-02 • via Nuitee
A
ANJUGOELA • Family • Mumbai, Maharashtra
8
Central, Yet Peaceful...
Pros:

Pros:
1. Location - Barely 400 meters (walking distance) from the Santa Maria Novella train station. If you arrive by train, and do not have too much luggage, you can walk up to the hotel. Also, it is on Piazza Santa Maria Novella - a great hang-out place for youngsters, with bars and restaurants, and of course the beautiful Sant Maria (must see) Church.
2. Sights - The Duomo, Ponte Veccio, Uffizi Gallery, Accademia Gallery are all walking distance from the hotel. It is very central, without being in noisy.
3. Hotel - You can watch the sunset from the Rooftop Bar (next to the pool). Great for a sundowner. The food was good. The staff were polite and helpful. They also lent us adapters on request. The breakfast was decent.

Cons:
1. The room was small, and not really value for money. I found the pricing steep
2. No drinking water in the room, even after charging so much.

2026-05-01 • via Tripadvisor
S
SULLIVAN • couple • us
8
Great hotel, great staff but food could be better and more affordable.
Pros:

Beautiful location and property. Staff was friendly and helpful.

Cons:

The food menu was limited and expensive. Additionally was not a fan of the Caesarsalad but I suppose that is just preference.

2026-04-28 • via Nuitee
R
Richard • couple • gb
9
Cons:

I was a bit concerned driving into ztl area and not sure the directions provided were clear enough in English

2026-04-22 • via Nuitee
M
Mark • solo_traveller • gb
10
2026-04-19 • via Nuitee
P
petrucelli • couple • us
9
2026-04-14 • via Nuitee
F
FATIMA • couple • lb
10
My stay was so comfortable. The room is clean. The location is perfect. It is near everything. The staff were so nice, f
Pros:

First I liked the location in Santa Maria Novella (in the center). The hotel is so nice, luxurious and elegant. The staff are so friendly and welcoming. The room is so clean and nice. The breakfast is good and delicious and so many varieties. I would definitely come back.

Cons:

Really no negative to say.

2026-04-14 • via Nuitee
L
lauramC3961UH • Family
10
Amazing location and experience at Minerva!
Pros:

By far, our favorite hotel stay during our travels through Milan, Florence, and Rome! The location is unbeatable, we were literally able to walk to it easily with our luggage from the train station. It is situated on a beautiful plaza, with a rooftop bar, that provided the most amazing views of the city! Would stay here again in a heartbeat, as well as recommended to our family and friends! Our suite was absolutely stunning, with beautiful fresh, modern, and inviting color scheme, and well appointed! Our family of four stayed comfortably in this room, that provided a large king bedroom, and two day beds for our kids. The staff was extremely friendly and accommodating with every request! Breakfast was delicious and provided a wide variety! Can’t say enough good things about this hotel!

2026-04-11 • via Tripadvisor
R
Richard • extended_group • gb
8
Great hotel in ideal location
Pros:

Location ideal for the train station and tram to the airport and also a few minutes walk from the historic centre of the city

Cons:

Room facilities were not great, no tea/coffee making equipment.
Breakfast was good, but tea/coffee only available to order, we prefer to help ourselves

2026-04-11 • via Nuitee
B
Bo • couple • dk
10
2026-04-10 • via Nuitee
K
Köksal Alptekin • solo_traveller • tr
10
2026-04-03 • via Nuitee