Crystal Plaza Hotel

Hotels
7.6 (6147 reviews)
Birger Jarlsgatan 35 , Stockholm , se

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Children allowed

Facilities

Parking
Non-smoking rooms
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean rooms
Cons:
Hard beds
Limited breakfast variety
Water leaks

Categories

Cleanliness
7.49
Most reviews highlight clean rooms, but some complaints about water leaks indicate areas for improvement.
Service
7.96
Generally positive feedback on staff friendliness and willingness to help.
Location
8.5
Numerous mentions praise the excellent location near attractions.
Room Quality
6.95
Some rooms described as small with hard beds, impacting the overall comfort.
Amenities
6.98
Amenities provided are standard, but several reviews note shortcomings such as poor water temperature.
Value for Money
7.94
Reviewed as decent for the price, although some aspects could be improved for better value.
Food and Beverage
7.49
Breakfast is noted as being good but with some comments on its limited variety.
Overall Experience
7.46
Overall stay received mixed reviews but considered satisfactory for the price.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 22:56

Property Description

Historic Charm in Östermalm District
Experience the elegance of a 19th-century Art Nouveau building at Crystal Plaza. Admire crystal chandeliers in charming rooms and enjoy modern amenities like flat-screen TVs.

Leisure and Dining Options
Relax in the sauna, work out in the fitness room, and start your day with a delicious breakfast buffet. Indulge in Chinese and Thai cuisine at Ming restaurant or explore nearby dining spots with the help of the multilingual staff.

Convenient Location
With free Wi-Fi and proximity to Stureplan's nightlife, Hotel Crystal Plaza blends historic allure with contemporary comfort seamlessly. Book your stay now for a memorable experience.

Important information:

As of 1 March 2019, please note that the hotel does not accept cash payments.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ARN

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs SEK 350 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children from 4 years old to 12 years old stay for SEK 100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 6147 reviews
Cleanliness: 7.49
Service: 7.96
Location: 8.5
Room Quality: 6.95
Amenities: 6.98
Value for Money: 7.94
Food and Beverage: 7.49
Overall Experience: 7.46
S
SHINICHIRO • solo_traveller • jp
8
コスパとしては良いかなと思います。
Pros:

きれいだとおもいました。

Cons:

地下だったので窓もなく何となく暗い感じが。

2026-05-23 • via Nuitee
O
Odd • solo_traveller • se
10
Jag hoppas jag får bo hos er snart igen.
Pros:

Det kändes som att komma hem. Eller hem till Paris snarare än hem till Stockholm.

2026-05-23 • via Nuitee
A
Anna Biernacka • solo_traveller • no
10
2026-05-23 • via Nuitee
J
Joakim • couple • se
7
Pros:

Mycket bra läge, mysigt rum. Trevlig personal.

Cons:

Dåligt städat, obekväm säng med sliten madrass. Väldigt liten dusch.

2026-05-23 • via Nuitee
T
Timo • solo_traveller • fi
9
Pros:

Siisti, kaunis aula. Kiva junior-suite. Kohtuullisen hyvä aamiainen.

2026-05-22 • via Nuitee
L
Lucas • solo_traveller • de
7
Für zwei Nächte in Ordnung!
Pros:

Das Zimmer erfüllte für zwei Nächte meine Bedürfnisse. Es war schön ruhig, gut an den ÖPNV angebunden und generell ließ sich einiges sehen von meinem Standort aus.

2026-05-22 • via Nuitee
A
Alexandra • extended_group • fi
10
Lovely
Pros:

Customer service was 10/10

2026-05-22 • via Nuitee
M
Maddalena • couple • it
10
Comodo con parcheggio da prenotare
Pros:

A 20 minuti da Gamla stan, comodissimo, molto pulito. Personale accogliente e gentile. Bagno e camera molto grandi. La colazione non il massimo, ma comunque buona qualità. Da tenere in considerazione.

Cons:

Nulla

2026-05-21 • via Nuitee
M
Malin • couple • se
8
2026-05-21 • via Nuitee
J
JuLiA • solo_traveller • at
7
Pros:

Lage

Cons:

Badezimmer alt, teppich im Zimmer

2026-05-20 • via Nuitee
F
Fırat • family_with_children • tr
8
Gayet güzel olabilir bir iki ekleme ile. Binanın mimarisi gayet hoş
Pros:

Yerini ve kahvaltısını

Cons:

Temizliğini beğenmedim odada açılmış bisküvi paketi küçük ve havuzda kıl gördük

2026-05-20 • via Nuitee
A
Alessandro • couple • it
10
ottimo e ottima posizione
Pros:

tutto, posizione ottima, ci siamo mossi solo a piedi

Cons:

bagno leggermente piccolo

2026-05-19 • via Nuitee
A
AYŞEGÜL • extended_group • tr
8
Pros:

Hotels rooms were cleaned, the breakfast was very rich, location was near the city centrum especially Gamla Stan.

Cons:

Installing bidet taps on the toilets in the restrooms would be a great service for Muslim guests.The lack of a bidet is a major drawback.

2026-05-19 • via Nuitee
V
Vigdis • solo_traveller • no
5
Pros:

Rommet var lite, badet var ok liten

Cons:

Stolene på rommet var ikke gode.

2026-05-19 • via Nuitee
T
Therese • couple • se
7
2026-05-18 • via Nuitee
J
Josef • solo_traveller • at
9
2026-05-18 • via Nuitee
C
Carin • couple • se
9
Mycket trevligt hjälpsam personal!
Pros:

Läget och att det var ett vackert gammalt hus!

Cons:

Rummet var litet och trångt.

2026-05-18 • via Nuitee
M
marlene • couple • dk
7
Pros:

Det var skønt. Gåafstand til centrum og vandet. Rent og så pænt. Dejlig atmosfære.

Cons:

Jeg havde ikke set at det var et rum uden vindue. Ikke at ha dagslys var ubehageligt. Plus at der var ingen udluftning- hverken i værelset eller badeværelset - så det var dårlig luft.

2026-05-18 • via Nuitee
J
Jennie • couple • se
3
Kommer inte boka det här hotellet igen.
Pros:

Läget var bra, rent och snyggt.

Cons:

Sängen var orimligt hård. Som att sova på golvet. Frukosten var det tråkigaste jag stött på och jag har många hotellnätter i bagaget. Kaffet på frukosten var helt odrickbart. Vidrigt.

2026-05-17 • via Nuitee
S
Stina • couple • se
7
Cons:

Frukosten var inte bra. Trångt och väldigt litet utbud

2026-05-17 • via Nuitee