Crystal Plaza Hotel

Hotels
7.6 (6319 reviews)
Birger Jarlsgatan 35 , Stockholm , se
+46 8 406 88 00

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean rooms
Cons:
Hard beds
Limited breakfast variety
Water leaks

Categories

Cleanliness
7.49
Most reviews highlight clean rooms, but some complaints about water leaks indicate areas for improvement.
Service
7.96
Generally positive feedback on staff friendliness and willingness to help.
Location
8.5
Numerous mentions praise the excellent location near attractions.
Room Quality
6.95
Some rooms described as small with hard beds, impacting the overall comfort.
Amenities
6.98
Amenities provided are standard, but several reviews note shortcomings such as poor water temperature.
Value for Money
7.94
Reviewed as decent for the price, although some aspects could be improved for better value.
Food and Beverage
7.49
Breakfast is noted as being good but with some comments on its limited variety.
Overall Experience
7.46
Overall stay received mixed reviews but considered satisfactory for the price.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 22:56

Property Description

Historic Charm in Östermalm District
Experience the elegance of a 19th-century Art Nouveau building at Crystal Plaza. Admire crystal chandeliers in charming rooms and enjoy modern amenities like flat-screen TVs.

Leisure and Dining Options
Relax in the sauna, work out in the fitness room, and start your day with a delicious breakfast buffet. Indulge in Chinese and Thai cuisine at Ming restaurant or explore nearby dining spots with the help of the multilingual staff.

Convenient Location
With free Wi-Fi and proximity to Stureplan's nightlife, Hotel Crystal Plaza blends historic allure with contemporary comfort seamlessly. Book your stay now for a memorable experience.

Important information:

As of 1 March 2019, please note that the hotel does not accept cash payments.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ARN

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs SEK 350 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children from 4 years old to 12 years old stay for SEK 100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 6319 reviews
Cleanliness: 7.49
Service: 7.96
Location: 8.5
Room Quality: 6.95
Amenities: 6.98
Value for Money: 7.94
Food and Beverage: 7.49
Overall Experience: 7.46
Åslund • solo_traveller • se
8
Badrummet
Cons:

Speglen i badrummet bör bytas ut så att man kan se klokt i den

2026-07-25 • via Nuitee
Z
Zoltan • couple • nl
10
If I ever come back to Stockholm, I will definitely stay here again.
Pros:

Very nice hotel, friendly staff, with very good breakfast. Close to public transport - subway in two blocks. Various restaurants and cafes in the vicinity.

2026-07-25 • via Nuitee
A
Ann-Catrin • solo_traveller • se
7
2026-07-25 • via Nuitee
V
valérie • solo_traveller • fr
8
Pros:

Dans un bel immeuble ancien sur une grande avenue qui mène tout droit aux quais des ferrys. Peu de circulation, c'est calme.
Bon rapport qualité prix pour le mois de juillet.
L'hôtel a bien voulu me garder ma valise pendant 2 jours, ce qui a beaucoup facilité mes excursions hors de Stockholm.
Bus n°2 juste devant, 4 stations pour arriver sur les quais, très pratique
Métro : Östermalmstorg, 1 station de la gare Centrale

Cons:

Beaucoup de choix au petit déjeuner, mais avec des produits assez quelconques.Servi dans un restaurant chinois attenant, accueil peu affable, salle un peu exigüe. Mais ça va, c'est tout à fait correct et il y a quelques tables dehors en terrasse.
La chambre single était vraiment petite et la douche effectivement, extrêmement petite également.

2026-07-25 • via Nuitee
P
Petersen • couple • dk
7
Ganske fint
Pros:

ubemærket, ikke noget ud over det sædvanlige.

Cons:

På værelse og hotelgange var der en meget parfymeret lugt. Særligt på værelset var det nødvendigt med en god udluftning.

2026-07-23 • via Nuitee
J
Jonne • family_with_children • fi
9
2026-07-23 • via Nuitee
M
Matilda • solo_traveller • se
7
Om frukosten var bättre, hade det vart bra.
Pros:

Det låg bra till.

Cons:

Sägen får en STORT MINUS, väldigt sliten skulle jag säga, typ som en gammal nedsutten soffan, en grop mitt i sängen som gjorde att man sov i en liten nedförsbacke, iaf om man sov två. Frukosten får oxå ett MINUS, utrymmet var ganska trångt & frukosten som serverades kändes "asiatiskt inspirerat" nudlar & andra udda saker. Hade hellre vilja haft jordgubbssylt än Lingonsylt, saknade även Bacon. Hotellet hade levt upp till förväntningarna om frukosten var bättre.

2026-07-23 • via Nuitee
J
Jette • couple • dk
3
Skuffende med så lille et værelse. Bærer præg af mange kinesiske gæster.
Pros:

Beliggenhed - i gåafstand til det vi gerne ville opleve

Cons:

Værelset var meget lille, 1 1/2-mands seng til 2 voksne, og hvor ‘Innerste-person’ må kravle over den anden. Kun én stol til 2 personer.
Morgenmadslokalet alt for lille. Slet ikke til at komme til morgenmadsbuffeten.

2026-07-23 • via Nuitee
K
Krasen • solo_traveller • se
10
Pros:

Great place, excellent location, nicely clean and good breakfast. The staff were helpful and friendly. Great value for money. I can definitely recommend it. Everything you see online is what you get no strange surprises.

Cons:

Not much to say here, the building is a bit old as expected but well maintained. Nothing to complain about. It's a really great place.

2026-07-23 • via Nuitee
S
Sari • solo_traveller • fi
9
Pros:

Rauhallinen paikka, maittava aamupala

2026-07-23 • via Nuitee
G
György • couple • hu
5
A reggelinél tapasztaltak elég negatívan hatottak ránk
Pros:

Jó helyen van,könnyen elérhető tömegközlekedés .

Cons:

A reggeli minősége közepes volt ,ráadásul a személyzet a reggelinél csak kínaiul beszélt én meg csak angolul próbálkoztam , hát bizony nem értettük egymást . Nagyon sok szállodában laktam szerte a világon , de ilyen még nem volt.

2026-07-23 • via Nuitee
A
Annelie • solo_traveller • de
6
Pros:

Die Lage war gut und das Personal freundlich

Cons:

Das Frühstück war einfallslos

2026-07-22 • via Nuitee
A
Anna • extended_group • se
3
Missnöjd med frukosten men nöjd med läget på hotellet.
Pros:

Läget.

Cons:

Frukosten var riktigt dålig. Trångt. Dåligt utbud. Det var en konstig doft när man kom in på hotellet. Det doftade unket i källaren där vi hade ett av rummen.

2026-07-22 • via Nuitee
E
E.S • extended_group • se
6
Pros:

Rummet hade inga fönster och långt från hissen. Min väninna har problem i ena foten och hade problem att dra väskorna.

2026-07-22 • via Nuitee
A
Annelie • couple • se
8
Pros:

Fint hotell med bra frukost, trevlig personal och läget är kanon!

Cons:

Finns ingen AC så vi som bodde på solsidan var ganska hemskt när man skulle göra sig klar för kvällen för att inte tala om att sova. Fläktarna som fanns hjälpte föga. Frukostmatsalen var väldigt trång men skönt att kunna sitta ute.

2026-07-22 • via Nuitee
O
Owen • family_with_children • gb
8
Lovely traditional hotel near city centre
Pros:

Room - very nice but without air con in heatwave we needed to use fan and open windows and there was street noise

Excellent buffet breakfast with good choice and good quality

A good quality traditional hotel near the centre with helpful staff

Cons:

in heatwave we needed to use fan and open windows and there was street noise

2026-07-22 • via Nuitee
J
Johan • solo_traveller • se
8
2026-07-22 • via Nuitee
L
Leif • solo_traveller • se
6
Pros:

Hotellets läge är bra på östermalm.

Cons:

Det fanns ingen ac, bara en fläkt. Kuddar var väldigt tunna och små. Behöver byta fönster mot mer ljudisolerade.

2026-07-22 • via Nuitee
F
Fanny Linnéa • family_with_children • se
7
Pros:

Centralt läge, prisvärt och fräscht.

Cons:

Tyvärr funkade inte AC:n på vårt rum och det var lite väl varmt.
Enkel frukost, hade önskar mer färsk frukt! Helt okej dock med tanke på priset på boendet.

2026-07-22 • via Nuitee
L
Leif • solo_traveller • se
6
2026-07-22 • via Nuitee