Best Western Plus Raleigh Crabtree Valley Hotel

Hotels
•
Best Western Plus
8.4 (2932 reviews)
6209 Glenwood Ave , Raleigh , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Comfortable rooms
Cons:
Issues with cleanliness
Parking difficulties
Breakfast diversity lacking

Categories

Cleanliness
7.73
Multiple reviews indicate issues with cleanliness, including crumbs and hair in the bed and a dirty bathroom.
Service
9.2
The staff were frequently described as nice and courteous, with several positive mentions regarding service.
Location
8.74
The location is convenient for various destinations, though some reviews mention parking difficulties.
Room Quality
8.19
Rooms were generally described as clean and comfortable, though some concerns about musty smells and old furniture were raised.
Amenities
8.72
Amenities such as the gym and coffee machine were appreciated, though parking was noted as a downside.
Value for Money
8.18
Overall, reviewers found the pricing reasonable, though some felt it was a bit expensive for the quality.
Food and Beverage
7.73
While breakfast was mentioned as satisfactory, it was noted to lack diversity, affecting the rating.
Overall Experience
8.7
Despite some issues, many guests expressed a satisfactory overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:26

Property Description

Convenient Location
Located just 2 miles from I-440, Best Western Plus Raleigh Crabtree Valley Hotel offers easy access to major roads and attractions.

Amenities Galore
Enjoy the outdoor pool, hot buffet-style breakfast, free Wi-Fi, cable TV, and in-room essentials like a coffee maker and hairdryer.

Fitness and Business Facilities
Stay active at the on-site fitness center, take advantage of the business center, and host meetings in available meeting rooms.

Book your stay at Best Western Plus Raleigh Crabtree Valley Hotel for a comfortable and convenient experience.

Important information:

This property accepts debit cards payments at check-in.

This property does not accept prepaid cards.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RDU

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 2932 reviews
Cleanliness: 7.73
Service: 9.2
Location: 8.74
Room Quality: 8.19
Amenities: 8.72
Value for Money: 8.18
Food and Beverage: 7.73
Overall Experience: 8.7
W
Wayne • solo_traveller • us
10
Pros:

Staff was great. Personable and smiling. Acted like they enjoyed working there

Cons:

Nothing. All was good

2026-06-13 • via Nuitee
C
Clinton • couple • us
7
Pros:

Everything was good. Area was a little tough parking was rough.

2026-06-12 • via Nuitee
N
Norman • solo_traveller • us
10
Pros:

Breakfast was great everyday. Not just on one or two days, but everyday!

Cons:

Didn't like the complicated TV set up. A basic cable with local channels is all I need.

2026-06-11 • via Nuitee
T
Taniesha • solo_traveller • us
10
2026-06-10 • via Nuitee
L
Luis • solo_traveller • us
9
Pros:

Great location, friendly staff.

2026-06-08 • via Nuitee
J
Janet • couple • us
9
Great.
Pros:

Evening meal and drinks are great. Staff is super friendly

Cons:

The coffee is terrible

2026-06-08 • via Nuitee
D
Darice • solo_traveller • us
9
Great staff and location
Pros:

Location was very convenient to seemingly everything.

Cons:

Pillows a lil' stiff.

2026-06-07 • via Nuitee
R
Rashad • family_with_children • us
4
2026-06-07 • via Nuitee
M
Michael • solo_traveller • us
10
2026-06-06 • via Nuitee
J
Janet • couple • us
10
Pros:

The gentleman working the front desk when we checked in on Wednesday about 6 pm was so friendly and helpful. He was a black gentleman with a beard. We saw him at the front desk when we returned from dinner and if asked if there was anything we needed and stated to have a good night.

Cons:

The woman working the front desk on Friday morning at 6:40 am when we checked out was very unfriendly and cold. It was if she was a statue without a smile and just could say yes when we walked to the counter not good morning or even a thank you for staying with us.

2026-06-06 • via Nuitee
N
Napier • extended_group • gb
8
Great Holiday Destination for TST
Pros:

Ideally hotel location for The Soccer Tournament in Cary, NC which is around 20 mins drive. Great location to visit many parks, attractions and shopping malls. I will recommend this to any of my friends who'll be planning this next year!

2026-06-04 • via Nuitee
K
Karas • solo_traveller • us
8
2026-06-04 • via Nuitee
N
Norlean • couple • us
8
It was a very nice stay despite the junk yard and some noisy patrons from
Pros:

The room, common area and pool

Cons:

The view of the junk yard

2026-06-01 • via Nuitee
C
christine • solo_traveller • us
10
Great hotel. Great value.
Pros:

Clean, safe, comfortable, close to arena.

Cons:

We were happy with everything.

2026-06-01 • via Nuitee
S
Shada • couple • us
9
2026-05-29 • via Nuitee
M
Maureen • couple • us
9
Will stay there again
Pros:

Continent and comfortable

Cons:

Nice and quiet

2026-05-27 • via Nuitee
N
Nancy • family_with_children • us
8
2026-05-27 • via Nuitee
J
JOSHUA • couple • us
8
2026-05-26 • via Nuitee
P
pamela • couple • us
9
Will be back
Pros:

Clean breakfast comfortable beds

Cons:

WiFi going in & out

2026-05-26 • via Nuitee
P
Paul • couple • us
6
Good = Location, and staff. Bad= incident with possible mouse
Pros:

nice bath and bathroom.

Cons:

My wife felt something crawl past her feet under the sheets in the middle of the night.

2026-05-26 • via Nuitee