Best Western Plus Raleigh Crabtree Valley Hotel

Hotels
•
Best Western Plus
8.4 (2991 reviews)
6209 Glenwood Ave , Raleigh , us
+1 919-782-1112

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Comfortable rooms
Cons:
Issues with cleanliness
Parking difficulties
Breakfast diversity lacking

Categories

Cleanliness
7.73
Multiple reviews indicate issues with cleanliness, including crumbs and hair in the bed and a dirty bathroom.
Service
9.2
The staff were frequently described as nice and courteous, with several positive mentions regarding service.
Location
8.74
The location is convenient for various destinations, though some reviews mention parking difficulties.
Room Quality
8.19
Rooms were generally described as clean and comfortable, though some concerns about musty smells and old furniture were raised.
Amenities
8.72
Amenities such as the gym and coffee machine were appreciated, though parking was noted as a downside.
Value for Money
8.18
Overall, reviewers found the pricing reasonable, though some felt it was a bit expensive for the quality.
Food and Beverage
7.73
While breakfast was mentioned as satisfactory, it was noted to lack diversity, affecting the rating.
Overall Experience
8.7
Despite some issues, many guests expressed a satisfactory overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:26

Property Description

Convenient Location
Located just 2 miles from I-440, Best Western Plus Raleigh Crabtree Valley Hotel offers easy access to major roads and attractions.

Amenities Galore
Enjoy the outdoor pool, hot buffet-style breakfast, free Wi-Fi, cable TV, and in-room essentials like a coffee maker and hairdryer.

Fitness and Business Facilities
Stay active at the on-site fitness center, take advantage of the business center, and host meetings in available meeting rooms.

Book your stay at Best Western Plus Raleigh Crabtree Valley Hotel for a comfortable and convenient experience.

Important information:

This property accepts debit cards payments at check-in.

This property does not accept prepaid cards.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RDU

Location

Guest Reviews

8.4
Based on 2991 reviews
Cleanliness: 7.73
Service: 9.2
Location: 8.74
Room Quality: 8.19
Amenities: 8.72
Value for Money: 8.18
Food and Beverage: 7.73
Overall Experience: 8.7
T
Trina • couple • us
7
2026-07-25 • via Nuitee
K
Kendra • extended_group • us
8
2026-07-25 • via Nuitee
S
Stephanie • family_with_children • us
4
2026-07-24 • via Nuitee
T
Timothy • couple • us
8
2026-07-23 • via Nuitee
S
Sheran • solo_traveller • us
8
Very pleased with my stay.
Pros:

The room was very clean, the bed was comfortable. The breakfast was very good with a variety of items

Cons:

The view from my room overlooked what looked like a junkyard with old cars.

2026-07-23 • via Nuitee
A
Alisha • couple • us
8
It was relaxed and quiet I enjoyed my stay the front desk lady I think her name is Brittany was grea
Pros:

Everything

Cons:

Breakfast could use some variety like yogurts, more fruits, bagels etc

2026-07-22 • via Nuitee
H
Hanks • couple • us
8
Very good
Pros:

Convenience to get to and from airport shopping across the street. And if the price was a little lower, it would be great. But we have to do what we have to do.

2026-07-22 • via Nuitee
T
Tabitha • couple • us
9
2026-07-22 • via Nuitee
L
Lisa • solo_traveller • us
9
2026-07-21 • via Nuitee
M
Manikandan • solo_traveller • in
7
2026-07-21 • via Nuitee
M
Mindy • couple • us
1
2026-07-20 • via Nuitee
N
Nelly • solo_traveller • us
9
Pros:

Very spacious, clean, extra room with sofa and TV, comfortable beds.

Cons:

The air conditioning unit gets loud even on low fan.

2026-07-18 • via Nuitee
J
Jessica Hines • solo_traveller • us
10
2026-07-17 • via Nuitee
T
TyQuain-Herbert • couple • us
10
It was nice and comfortable stay
Pros:

Clean and nice

Cons:

N/A

2026-07-17 • via Nuitee
J
Jennifer • family_with_children • us
6
Just okay
Pros:

Convenient to the school

Cons:

Front desk was not nice after being on the road all day to get to my daughters graduation

2026-07-16 • via Nuitee
A
Amy • couple • us
10
Perfect location for me while visiting my son. 5 min from him. Clean and comfortable. Will return.
Pros:

Clean and comfortable, well kept

Cons:

Parking isn’t very good

2026-07-13 • via Nuitee
H
hoekman • solo_traveller • us
8
Pros:

The staff was very friendly. They also had good breakfast.

Cons:

The rooms could have been cleaner.

2026-07-13 • via Nuitee
K
Kenneth • family_with_children • us
1
No accountability or responsibility
Pros:

I like nothing, the suite looked like a room to be a suite and jointed with a smaller room

Cons:

Rude general manager and a staff that didn't take responsibility for not having my room ready at 3pm. Front desk blamed house keeping and vice versa. Gave me a soda and cookies and waited an hour for the room.

2026-07-13 • via Nuitee
B
Brandi • couple • us
7
Pros:

Bed was comfortable

Cons:

No tv remote. Took a while to get the correct remote. Paid extra for a balcony but the outside light didn’t work.

2026-07-13 • via Nuitee
I
I5032ONamyb • Family
6
A little disappointing
Pros:

We booked the room a day early because we were arriving at 530 am they canceled my reservation because I didn’t check in by 3am which thankfully she was able to rebook for us because I prepaid. Our room was not very clean, the floors looked like they needed to be swept and mopped. The sheets had some stains etc. we tried calling the front desk but couldn’t get a hold of anyone to get them changed. Once housekeeping came that night the room looked much cleaner but the drain was stained and overall the room just looked old and not very clean for the price of the room there are more hotels in the area that seem a little higher quality.

2026-07-12 • via Tripadvisor