Best Western Plus Raleigh Crabtree Valley Hotel

Hotels
•
Best Western Plus
8.2 (2964 reviews)
6209 Glenwood Ave , Raleigh , US
+1 919-782-1112

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly/excellent front desk staff
Clean rooms cited often
Comfortable beds
Good breakfast variety for many guests
Convenient location
Upgraded bathrooms in some rooms
In-room amenities (TV, fridge, microwave, iron)
Easy check-in / good service
Cons:
Occasional cleanliness failures (socks under bed, hair, insects)
Noise from other guests / hallway disturbances
Smoking/cannabis smell reported inside building
Parking issues (small spaces, back lot, safety concerns at night)
Some broken items reported in rooms
Breakfast inconsistencies (missing items, some low-rated items)
Some public/ exterior areas (elevator floor, halls) need better cleaning
Perception of occasional safety/loitering near property

Categories

Cleanliness
7.6
Mixed reports: many guests described rooms as clean and very clean, but there are notable negatives (socks under the bed, found hair and insects, some public floors/elevator needed better cleaning), lowering the score slightly below target.
Service
9
Consistently praised: multiple mentions of excellent, friendly front desk and staff service; several guests highlighted helpful, courteous staff and easy check-in.
Location
8.4
Generally positive: many guests said the location was convenient and great, though some concerns were raised about parking in a back lot and feeling unsafe walking alone at night or encountering loitering.
Room Quality
8
Mostly good: comfortable beds and some upgraded bathrooms were frequently noted, but there were reports of broken items in at least one stay and noise from other guests on some nights.
Amenities
8.2
Solid amenities: guests appreciated in-room amenities (TV, desk, refrigerator, microwave, iron) and quiet/common areas; minor issues with parking size and some exterior cleanliness noted.
Value for Money
8.6
Positive value perception: several guests explicitly said the stay was worth the money and highlighted comfort and breakfast selection as good value drivers.
Food and Beverage
7.6
Mixed breakfast experience: many praised the variety and overall quality of breakfast, while others called it a C grade, complained about missing items (bagels, Greek yogurt) or overly salty eggs.
Overall Experience
8.2
Generally favorable overall: multiple guests said they would stay again and had a pleasant stay, balanced by occasional cleanliness incidents, guest noise, and parking/safety concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:05

Property Description

Convenient Location
Located just 2 miles from I-440, Best Western Plus Raleigh Crabtree Valley Hotel offers easy access to major roads and attractions.

Amenities Galore
Enjoy the outdoor pool, hot buffet-style breakfast, free Wi-Fi, cable TV, and in-room essentials like a coffee maker and hairdryer.

Fitness and Business Facilities
Stay active at the on-site fitness center, take advantage of the business center, and host meetings in available meeting rooms.

Book your stay at Best Western Plus Raleigh Crabtree Valley Hotel for a comfortable and convenient experience.

Important information:

This property accepts debit cards payments at check-in.

This property does not accept prepaid cards.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RDU

Location

Guest Reviews

8.2
Based on 2964 reviews
Cleanliness: 7.6
Service: 9
Location: 8.4
Room Quality: 8
Amenities: 8.2
Value for Money: 8.6
Food and Beverage: 7.6
Overall Experience: 8.2
D
domonique • couple • us
4
it was a bugs in there n i would like sum of the money back
2026-10-31 • via Nuitee
S
Steven • solo_traveller • us
8
2026-10-31 • via Nuitee
T
Tanit • couple • us
6
It was okay.
Pros:

The front staff was excellent.

Cons:

It was a little dirty. Found hair and insects in the room and bathroom.

2026-10-30 • via Nuitee
R
Reid • couple • us
10
Magnifico!!
Pros:

The upgrades and comfortable bed!

2026-10-30 • via Nuitee
T
Tay • couple • us
10
2026-10-30 • via Nuitee
C
Christopher • family_with_children • us
1
Didn’t happen
Pros:

nothing

Cons:

I lifted the mattress up and under the bed frame was socks yeah and disgust.
We immediately returned to the front desk and asked not to be charged and we’d be finding another place to stay.

2026-10-30 • via Nuitee
M
Mauricio • family_with_children • br
8
2026-10-29 • via Nuitee
S
Sandra • solo_traveller • us
10
2026-10-28 • via Nuitee
A
Ashanti • couple • us
10
2026-10-27 • via Nuitee
W
Walden • solo_traveller • us
8
My stay was worth the money, the location was great, the rooms comfortable, and great breakfast
Pros:

Room was ready when I arrived and very clean.
The breakfast was very good and had a variety of selections.

Cons:

I didn't like when I had to park in the back parking lot. Walking alone at night was not comfortable for me.

2026-10-27 • via Nuitee
J
James • couple • us
10
We will definitely stay again!
Pros:

Clean and friendly staff. Great breakfast .

2026-10-27 • via Nuitee
A
Ashanti • couple • us
10
2026-10-27 • via Nuitee
L
Leon • family_with_children • us
4
Pros:

Location

Cons:

Everything was broken

2026-10-26 • via Nuitee
A
Adefope • couple • us
5
2026-10-26 • via Nuitee
D
Demaya • couple • us
10
2026-10-25 • via Nuitee
V
Victoria • couple • us
6
2026-10-25 • via Nuitee
H
Halldòra Jakobina • family_with_children • is
10
2026-10-25 • via Nuitee
M
Monte • couple • us
8
2026-10-23 • via Nuitee
A
Andrevon • couple • us
10
Pros:

Service and clean room

Cons:

Nothing

2026-10-23 • via Nuitee
D
Dowdy • family_with_children • us
10
2026-10-22 • via Nuitee