Best Western Plus Raleigh Crabtree Valley Hotel

Hotels
•
Best Western Plus
8.4 (2915 reviews)
6209 Glenwood Ave , Raleigh , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Comfortable rooms
Cons:
Issues with cleanliness
Parking difficulties
Breakfast diversity lacking

Categories

Cleanliness
7.73
Multiple reviews indicate issues with cleanliness, including crumbs and hair in the bed and a dirty bathroom.
Service
9.2
The staff were frequently described as nice and courteous, with several positive mentions regarding service.
Location
8.74
The location is convenient for various destinations, though some reviews mention parking difficulties.
Room Quality
8.19
Rooms were generally described as clean and comfortable, though some concerns about musty smells and old furniture were raised.
Amenities
8.72
Amenities such as the gym and coffee machine were appreciated, though parking was noted as a downside.
Value for Money
8.18
Overall, reviewers found the pricing reasonable, though some felt it was a bit expensive for the quality.
Food and Beverage
7.73
While breakfast was mentioned as satisfactory, it was noted to lack diversity, affecting the rating.
Overall Experience
8.7
Despite some issues, many guests expressed a satisfactory overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:26

Property Description

Convenient Location
Located just 2 miles from I-440, Best Western Plus Raleigh Crabtree Valley Hotel offers easy access to major roads and attractions.

Amenities Galore
Enjoy the outdoor pool, hot buffet-style breakfast, free Wi-Fi, cable TV, and in-room essentials like a coffee maker and hairdryer.

Fitness and Business Facilities
Stay active at the on-site fitness center, take advantage of the business center, and host meetings in available meeting rooms.

Book your stay at Best Western Plus Raleigh Crabtree Valley Hotel for a comfortable and convenient experience.

Important information:

This property accepts debit cards payments at check-in.

This property does not accept prepaid cards.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RDU

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 2915 reviews
Cleanliness: 7.73
Service: 9.2
Location: 8.74
Room Quality: 8.19
Amenities: 8.72
Value for Money: 8.18
Food and Beverage: 7.73
Overall Experience: 8.7
D
Desneighe • couple • us
3
Won’t be back
Cons:

The hallways were dirty and dark. Baseboards everywhere dirty
The room was not well lit, the pool was dirty and unavailable . One bed dirty
The bathroom was the only thing clean

2026-05-22 • via Nuitee
D
Dwayne • couple • us
9
2026-05-21 • via Nuitee
J
JAMES • family_with_children • us
10
Great stay
Pros:

Everything

Cons:

n/a

2026-05-21 • via Nuitee
L
Lynette • couple • us
8
2026-05-21 • via Nuitee
G
Gloria • couple • us
7
I left a scarf in room blue paisley print I called back spoke with Allison who took info down .Call
Pros:

Good

Cons:

House keepers kept my scarf

2026-05-20 • via Nuitee
N
Nina • solo_traveller • us
1
I didnt stay I own a home and there for didnt need to stay
Pros:

nothing

Cons:

These reservations were cancelled online due to them sending a message stating they do not accept attendees from Raleigh NC which was great bc I didn't book a hotel no way.

2026-05-19 • via Nuitee
F
Fussell • solo_traveller • us
8
Well worth the money spent on the stay, clean room, nice staff.
Pros:

Prime location, clean hallways, breakfast was delicious

Cons:

The room had a older smell

2026-05-18 • via Nuitee
T
Tyshey • couple • us
9
2026-05-18 • via Nuitee
T
Thomas • family_with_children • us
9
2026-05-18 • via Nuitee
M
Martti Katri • solo_traveller • fi
10
Raikas, puhdas hotelli hyvällä sijainnilla
Pros:

Todella siisti ja raikas hotelli.
Aamiainen oli koko matkamme paras.
Hyvät sängyt ja puhdas kylpyhuone.
Sijainti oli loistava meidän tarpeisiimme.

Cons:

-

2026-05-18 • via Nuitee
S
Symphony • solo_traveller • us
3
This morning staff was terrible.
Pros:

It was very clean.

Cons:

Property stated not to smoke cigarettes , vapes etc. not that we could not use incense for the smell. So they asked us to leave .

2026-05-18 • via Nuitee
C
crystal • couple • us
10
Pros:

Room

Cons:

Everything

2026-05-17 • via Nuitee
T
Tina • solo_traveller • us
10
2026-05-17 • via Nuitee
J
Julie • family_with_children • us
10
2026-05-16 • via Nuitee
B
Bowens • couple • us
10
2026-05-16 • via Nuitee
M
MARCELLO • couple • br
9
Muito bom hotel, bem novo, com ótimo custo benefício.
Pros:

Hotel novinho e agradável, ótimo custo benefício.

Cons:

Hotel tipo motel, com dois andares e um lance de escada. Pedimos um quarto no térreo e nos foi concedido.

2026-05-16 • via Nuitee
C
Catrina • couple • us
10
We had a great stay at this hotel and would stay here again.
Pros:

The breakfast was delicious and there was a lot of variety. The room and bathroom were very clean. The bed was so comfortable.

2026-05-12 • via Nuitee
G
Gerald • family_with_children • us
9
Very satisfied, would return in the future.
Pros:

Cleanliness and courtesy of staff.

2026-05-11 • via Nuitee
T
Theresa • family_with_children • us
6
2026-05-11 • via Nuitee
J
Jalesa • couple • us
8
2026-05-10 • via Nuitee