Best Western Plus Raleigh Crabtree Valley Hotel

Hotels
•
Best Western Plus
8.4 (2959 reviews)
6209 Glenwood Ave , Raleigh , us
+19197821112

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Comfortable rooms
Cons:
Issues with cleanliness
Parking difficulties
Breakfast diversity lacking

Categories

Cleanliness
7.73
Multiple reviews indicate issues with cleanliness, including crumbs and hair in the bed and a dirty bathroom.
Service
9.2
The staff were frequently described as nice and courteous, with several positive mentions regarding service.
Location
8.74
The location is convenient for various destinations, though some reviews mention parking difficulties.
Room Quality
8.19
Rooms were generally described as clean and comfortable, though some concerns about musty smells and old furniture were raised.
Amenities
8.72
Amenities such as the gym and coffee machine were appreciated, though parking was noted as a downside.
Value for Money
8.18
Overall, reviewers found the pricing reasonable, though some felt it was a bit expensive for the quality.
Food and Beverage
7.73
While breakfast was mentioned as satisfactory, it was noted to lack diversity, affecting the rating.
Overall Experience
8.7
Despite some issues, many guests expressed a satisfactory overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:26

Property Description

Convenient Location
Located just 2 miles from I-440, Best Western Plus Raleigh Crabtree Valley Hotel offers easy access to major roads and attractions.

Amenities Galore
Enjoy the outdoor pool, hot buffet-style breakfast, free Wi-Fi, cable TV, and in-room essentials like a coffee maker and hairdryer.

Fitness and Business Facilities
Stay active at the on-site fitness center, take advantage of the business center, and host meetings in available meeting rooms.

Book your stay at Best Western Plus Raleigh Crabtree Valley Hotel for a comfortable and convenient experience.

Important information:

This property accepts debit cards payments at check-in.

This property does not accept prepaid cards.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RDU

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 2959 reviews
Cleanliness: 7.73
Service: 9.2
Location: 8.74
Room Quality: 8.19
Amenities: 8.72
Value for Money: 8.18
Food and Beverage: 7.73
Overall Experience: 8.7
E
Evann • solo_traveller • us
2
You get what you pay for
Pros:

Price

Cons:

The tub was clogged, floors weren't clean, and the room had a smell. I left a day early, didn't feel clean there. Breakfast offered was sub par.

2026-07-04 • via Nuitee
S
Steven • solo_traveller • us
10
Pros:

Area

Cons:

Everything was perfect

2026-07-03 • via Nuitee
H
Haili • solo_traveller • us
8
2026-07-02 • via Nuitee
L
Luke • family_with_children • us
10
Clean, comfortable, friendly, safe, and affordable, with good breakfast. Would stay again!
Pros:

Staff are very friendly.

The rooms had clearly been renovated within the last year or two so everything was nice and new. Very clean! Didn't swim in the outdoor pool but it looked fun for families out the window of the breakfast area.

Breakfast was not fancy but good, with hot eggs, sausage, and make your own waffles every day, along with a variety of cereals, fruit, quaker instant oats, yogurt, juice etc. There was free coffee all day from a machine that lets you choose a latte, cappucino, drip, decaf, etc. Ice water with citrus slices in it available in the lobby all the time.

Family vibe with wonderfully diverse range of families all enjoying breakfast together. For example, a really warm and kindly dad who might be from an Egyptian American family (just my guess because his kids had names of Egyptian cities) was practicing his Spanish in conversation with a Latino family, and then was joined by a young African American woman from a third family who also wanted to practice her Spanish. Everybody was really friendly, and genuine, and polite with each other. It actually made me really hopeful about Americans' good will and interest in connecting across differences, despite the way our politics and social media do so much to try to divide people.

The very likable manager or sales/marketing person came through the breakfast area each morning and she talked with everyone to ask if our stay was alright, if there were any problems etc.

Beds were comfortable and room amenities were good, with a Keurig coffee maker and news Keurig cups provided every day, a good iron and ironing board. Good large screen TV. Shower was good. Clean!

Location is nothing special, on a commercial strip across the parking lot from a Panera, but it felt safe, and was conveniently located 20 minutes from the airport and no far from everything else we wanted to get too. Also, it was helpful to be on a commercial strip just a 1 minute drive from a CVS.

Cons:

There were really no problems. There was a smell of marijuana in the hallway the afternoon when we arrived presumably coming from one of the rooms, but just that one time, and it wasn't too strong and didn't reach into our room. The place is posted with strict rules against smoke of any kind, so I don't fault the hotel, and other than that one time walking down the hall I didn't smell smoke of any kind anywhere, and I am sensitive and don't like cigarette or weed smell so I would have noticed.

2026-07-02 • via Nuitee
R
Ravindra • extended_group • us
7
Nice place to stay for short duration
Pros:

Good choice of restaurants near by. Rooms are decent and clean

Cons:

Breakfast is horrible

2026-06-26 • via Nuitee
M
Mame • solo_traveller • us
8
2026-06-26 • via Nuitee
J
Jacob • solo_traveller • us
10
2026-06-26 • via Nuitee
J
Jacob • solo_traveller • us
10
Pros:

Location , convenience and breakfast

2026-06-26 • via Nuitee
J
Jonathan • couple • us
5
Mediocre
Pros:

Convenient location

Cons:

Window blinds did not work. The building wasn’t the cleanest I have seen in hotels.

2026-06-25 • via Nuitee
D
David • solo_traveller • us
10
2026-06-25 • via Nuitee
I
Ibrihiym • family_with_children • us
10
2026-06-24 • via Nuitee
C
Celimar • extended_group • br
10
2026-06-20 • via Nuitee
A
alva • solo_traveller • us
10
2026-06-20 • via Nuitee
A
alva • solo_traveller • us
10
2026-06-20 • via Nuitee
R
Raphael • couple • vi
9
2026-06-20 • via Nuitee
H
Holli • solo_traveller • us
9
2026-06-19 • via Nuitee
M
McKoy • couple • us
7
The day staff was very nice. The night clerk was miserable and rude. Parking was awful
Pros:

Close to venue

Cons:

They allowed trucks that took up 6-8 spots each in the car/mini van parking and we had to park far away late at night.

2026-06-18 • via Nuitee
C
Catherine • solo_traveller • us
10
I will stay again.
Pros:

The cleanliness, staff was professional, down to earth and friendly.

Cons:

N/A

2026-06-16 • via Nuitee
A
Alvin • solo_traveller • us
9
Pros:

The staff was friendly and courteous, and the breakfast was amazing.

Cons:

The parking was kind of tight

2026-06-14 • via Nuitee
J
Juliana • solo_traveller • us
10
Pros:

Todo muy bien. Empleados muy amables

2026-06-14 • via Nuitee