Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Room cleanliness issues
Dated rooms

Categories

Cleanliness
7.34
Some reviews mention that the room was not cleaned for four days.
Service
8.81
Overall positive sentiment with many mentions of helpful and friendly staff.
Location
8.35
Commonly praised for being close to the train station and city center.
Room Quality
7.8
Mixed reviews; some rooms described as spacious while others noted they were a bit dated.
Amenities
8.33
Facilities like breakfast and relaxation options were positively highlighted.
Value for Money
8.6
Several reviews emphasized excellent value for the price paid.
Food and Beverage
8.34
Positive remarks about the quality and variety of food, especially breakfast.
Overall Experience
8.01
Predominantly positive experiences with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:59

Property Description

Modern Amenities and Convenient Location
Located in the heart of Bristol, Novotel Bristol Centre offers free Wi-Fi, a modern health club, and on-site parking. Just a short walk from Temple Meads Railway Station, this hotel provides easy access to the city's attractions.

Comfortable Rooms and Dining Options
The contemporary rooms feature flat-screen interactive TVs, mini fridges, and Air Comforting System for a pleasant stay. Guests can enjoy a range of light snacks and traditional breakfasts at the Gourmet Bar & Restaurant, with the option for room service.

Family-Friendly Services and Leisure Facilities
Novotel Bristol Centre caters to families with complimentary stays for children, video games, and a healthy children's menu. The hotel also boasts a fully equipped gym, sauna, and steam room for guests to unwind after a day of exploring the city.

Book your stay at Novotel Bristol Centre for a memorable and convenient experience in Bristol.

Important information:

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).

The name on the credit card used for the booking should correspond to the guest staying at the property.

Please note that maintenance work on Victoria Street is taking place nearby from June 29th to July 10th from19:00 to 06:00 on Monday and Thursday.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 14.50 per day.

Location

Guest Reviews

8.2
Based on 3116 reviews
Cleanliness: 7.34
Service: 8.81
Location: 8.35
Room Quality: 7.8
Amenities: 8.33
Value for Money: 8.6
Food and Beverage: 8.34
Overall Experience: 8.01
S
Sara solo_traveller gb
10
2026-07-04 via Nuitee
N
Nora solo_traveller it
10
2026-07-04 via Nuitee
E
EmilyGA23 Solo travel
2
Vehicle break-in, theft
Pros:

During a recent business stay at Novotel Bristol Centre, my car window was smashed and £1,000 of personal belongings were stolen from their owned and managed on-site car park. The hotel's response was entirely unacceptable. I am a solo female traveler and was left stranded three hours from home during an extreme red heat warning. Front desk staff showed no empathy and offered zero refreshments or immediate assistance. The General Manager did not attend the car park until 1.5 hours after being notified. His solution was to sweep the floor and hand me a vacuum cleaner to clear out my own shattered glass. The manager later admitted this was the second vehicle break-in at the property this year, proving that the hotel tolerates crime rather than implementing active security deterrents. When escalating via email, the manager accidentally 'replied all' to me, describing my complaint as 'frustrating' before sending a generic apology template. Avoid this hotel if you travel with a vehicle or expect a basic duty of care.

2026-07-03 via Tripadvisor
L
Lorraine solo_traveller au
9
2026-07-03 via Nuitee
G
Gareth solo_traveller gb
5
2026-07-03 via Nuitee
G
George Alfred solo_traveller gb
2
2026-07-03 via Nuitee
M
Marina solo_traveller ch
9
2026-07-03 via Nuitee
N
Nichola couple gb
3
Nice food, great recycling touches but in need of understanding what "superior" means
Pros:

The restaurant was very good - good food and served well. The bin in the room - great to see recycling section. Wonderful touch re the water machines reducing single use plastic.

Cons:

A superior room is what I booked. The room did not meet my expectation. There were hairs in the sink, dirty marks on the curtains, the room was very basic, the carpey was thing and cheap, the corridor smelt of dirty hoover bags, where the carpet met the bathroom floor it was threadbare and was not secured properly, the shower head was pathetic.

2026-07-02 via Nuitee
R
Réka solo_traveller gb
8
2026-07-02 via Nuitee
E
Ethan couple gb
7
2026-07-01 via Nuitee
J
James solo_traveller gb
10
2026-06-30 via Nuitee
A
Andy extended_group gb
9
.
Pros:

.

Cons:

.

2026-06-30 via Nuitee
R
Regina couple de
8
2026-06-28 via Nuitee
C
Charlie couple gb
10
2026-06-28 via Nuitee
J
Jon solo_traveller gb
8
2026-06-28 via Nuitee
E
Ellie solo_traveller gb
10
2026-06-28 via Nuitee
T
Teresa couple pt
9
Hotel muito confortável no centro de Bristol.
Pros:

O quarto era muito confortável (tivemos um upgrade), a rua era sossegada, está a distância a pé do centro, o pequeno-almoço é muito bom. Tem estacionamento.

Cons:

Nada.

2026-06-27 via Nuitee
P
Peter solo_traveller gb
9
2026-06-27 via Nuitee
P
Pabari couple in
9
Nice property should recommend to friends
Pros:

Good location, clean property

Cons:

Little under staffed

2026-06-26 via Nuitee
C
Chambers solo_traveller gb
10
Excellent stay
Pros:

Last-minute change of plan. Breakfast was superb and parking.

Cons:

Waiting to be booked in.

2026-06-26 via Nuitee