Eresin Hotels Topkapı

Hotels
8.4 (1002 reviews)
Millet Caddesi 186 Topkapi , Istanbul , tr

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great service
Convenient location
Good breakfast options
Well-maintained hotel
Cons:
Smoking issue
Outdated room condition
Inadequate amenities

Categories

Cleanliness
7.65
Some reviews indicated areas needing improvement, especially regarding smoking issues.
Service
9.15
Many reviews praised the helpfulness and friendliness of the staff.
Location
9.15
Guests appreciated the hotel's proximity to public transport and local attractions.
Room Quality
7.65
Rooms were described as well-maintained, but some felt dated and in need of updates.
Amenities
8.15
Hotel amenities were good, but some felt they did not meet 5-star expectations.
Value for Money
8.15
Overall value was perceived as reasonable considering location and amenities.
Food and Beverage
8.65
Breakfast options received positive remarks from multiple guests.
Overall Experience
8.65
Guests generally had a good stay with a few minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:58

Property Description

Luxurious Accommodation in Historic Topkapi District
Eresin Topkapi Hotel offers a 5-star experience in the heart of the historic Topkapi district. Indulge in the Aqua Life Club Fitness & Spa with a heated indoor pool and unwind in the garden. Free WiFi is available throughout the property.

Elegant Rooms and Special Offers
Experience elegant rooms with modern amenities like flat-screen TVs and fully equipped bathrooms. Guests with disabilities can enjoy specially-appointed rooms, and those with special offers benefit from free gym access and ironing services.

Gastronomic Delights and Convenient Location
Savor a variety of international and Turkish dishes at Revan Restaurant. With a tram stop nearby, explore the main historical landmarks of Sultanahmet just 5 km away. Don't miss the rich culinary experience and prime location at Eresin Topkapi Hotel.

Important information:

Please note that the property will send you a 3D secure payment link for nonrefundable bookings to pay with the credit card at any time after completing the reservation. For refundable bookings, the hotel will pre-authorize the card and block the first night's amount as a guarantee. Guests can pay upon arrival.

Please note that this property does not allow outside food and drinks.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IST

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 7.50 per day.

Location

Guest Reviews

8.4
Based on 1002 reviews
Cleanliness: 7.65
Service: 9.15
Location: 9.15
Room Quality: 7.65
Amenities: 8.15
Value for Money: 8.15
Food and Beverage: 8.65
Overall Experience: 8.65
6
647shivanees Family Malaysia
10
Amazing Service & Neighbourhood Location
Pros:

The Eresin Hotels Topkapı is a strategically located Hotel with easy access to the Kabataş Tram. The room is well maintained & the service team is amazing - offering great advice on restaurants, how to get around from the hotel & always ready to help. Special mention goes to Mr. Tunahan Körçoban, who helped us with bookings prior to arrival and also helped us resolve a problem we faced with a transport company yielding a positive outcome. Thank you for the excellent customer service!!

2026-07-30 via Tripadvisor
M
Muhammad family_with_children us
3
Pros:

nothing

Cons:

v bad staff rude not willing to help

2026-07-25 via Nuitee
K
kashimsh couple iq
9
2026-07-25 via Nuitee
W
Waleed couple iq
1
Cons:

1 Star – Stay Away from This Hotel

We stayed at this hotel from July 10 to July 17, 2026, and it was by far the worst hotel experience I have ever had.

Around $500 disappeared from the safe in our room during our stay. We reported it immediately, expecting the hotel to take the situation seriously. Instead, they showed little concern, carried out no meaningful investigation, and offered no real assistance.

What is the purpose of providing a room safe if guests cannot trust it? A hotel’s first responsibility is the safety and security of its guests and their belongings. In our case, we felt completely let down.

The most disappointing part was not only the missing money, but the hotel’s attitude. They made us feel as though our complaint did not matter and took no effective action to resolve the issue.

After this experience, I would never stay here again, and I cannot recommend this hotel to anyone. If you care about your valuables and expect professional customer service when something goes wrong, I strongly suggest booking somewhere else.

2026-07-24 via Nuitee
C
Cem solo_traveller gb
9
2026-07-21 via Nuitee
F
FERHAN couple iq
8
2026-07-20 via Nuitee
S
Sharon solo_traveller gb
10
Pros:

The hotel was beautiful and clean and the staff were exceptional. We thoroughly enjoyed our stay and would stay again. The food was great - especially breakfast. Housekeeping and Room service were brilliant and all staff very helpful.

Cons:

The jacuzzi could have been warmer and we didn't like wearing swim hats but understand the reason. The Brownie desert was not very appetising as it was too hard to eat but all other meals were lovely. The VIP airport shuttle service was overpriced so I recommend just booking a taxi. There isn't an outdoor garden area for relaxing / sunbathing.

2026-07-17 via Nuitee
A
A family_with_children ca
8
2026-07-16 via Nuitee
J
József solo_traveller hu
10
Pros:

Good location, 6-7 stops to Sultanahmet Square. Kind and helpful staff. Ilayda deserves special mention as she did her best to make our days in Istanbul unforgettable.

Cons:

None.

2026-07-16 via Nuitee
Z
Z9738XLhayleym Friends getaway
10
Nice time at the Eresin
Pros:

We stayed in July this year and had a lovely time! The receptionists Ilayrla and Métisa were both lovely and helped us with everything we needed! Everyone was very friendly and room was very hygienic, clean and well set up. Exhausted from travelling we ordered room service which was absolutely worth the experience and came well set up. The atmosphere, amenities and value were all up to a high standard. As Australian travellers would definitely recommend for anyone laying over or staying in Istanbul.

2026-07-14 via Tripadvisor
A
Abbas family_with_children iq
7
2026-07-11 via Nuitee
M
Methal solo_traveller iq
6
Pros:

الفندق والاثاث قديم والسعر مرتفع قياسا بالخدمات

2026-07-10 via Nuitee
B
Brigette extended_group us
8
Pros:

breakfast was wonderful and access to transportation was great

2026-07-09 via Nuitee
N
nur solo_traveller sg
10
2026-07-05 via Nuitee
J
José Luis couple es
10
Excelente
Pros:

En general todo la atención de la dirección personal servicios de spa el trato tan cercano de todo el personal en dos palabras excelente
Gracias por esa buena atención tan profesional de todos

Cons:

Todo ok

2026-07-03 via Nuitee
9
928hashimr Family
10
Amazing Experience at Eresin Topkapi with friendly staff
Pros:

I had a wonderful stay at this hotel with my mother. The staff were very kind, welcoming, and always ready to help. Our room was clean, comfortable, and quiet, making it easy to relax after a long day of exploring Istanbul. The location is excellent, with easy access to public transportation, restaurants, and many attractions. The breakfast was fresh and had a good variety of options. Thank you to the entire team for your hospitality. I would definitely stay here again and highly recommend this hotel to anyone visiting Istanbul.

2026-07-01 via Tripadvisor
E
Explore57877142733 Family
10
Friendly staff Yasin
Pros:

Yasmin was very helpful professional at Eresin hotels

2026-07-01 via Tripadvisor
G
Gamal solo_traveller ca
9
Good
Pros:

Good

Cons:

The hotel is Old a little bit

2026-06-30 via Nuitee
T
Tormis solo_traveller ee
9
2026-06-28 via Nuitee
E
Ensaf couple iq
8
2026-06-27 via Nuitee