NH Collection New York Madison Avenue

Hotels
•
NH Collection
9 (2468 reviews)
22 East 38th Street , New York , us
+1 212-802-0600

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Excellent location
Friendly and helpful staff
Cons:
Small room sizes
Limited dietary options for breakfast

Categories

Cleanliness
8.96
The room was clean and well maintained, which made my stay really enjoyable.
Service
9.43
The staff were very helpful, and the receptionists and bell men were great.
Location
9.47
An excellent location, very convenient for exploring the area.
Room Quality
8.42
Some rooms were too small for the price, and the bathrooms could be better.
Amenities
8.95
The minibar should be better stocked, but overall the amenities were satisfactory.
Value for Money
8.41
The price seemed high for the quality of rooms and some amenities.
Food and Beverage
8.96
Breakfast did not fully cater to dietary restrictions, which affected some guests.
Overall Experience
9.43
Overall, a very enjoyable stay with excellent service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:22

Property Description

Luxurious Amenities
NH Collection New York Madison Avenue offers a fitness center, a bar, and stunning city views. Enjoy the convenience of a 24-hour front desk, room service, and free Wi-Fi throughout the property.

Comfortable Accommodation
Relax in well-appointed rooms featuring a flat-screen TV, air conditioning, and cozy bedding. Some rooms even have a separate seating area for added comfort.

Prime Location
Located just 200 meters from the New York Public Library, this hotel is also close to iconic landmarks like the Empire State Building and Bryant Park. With LaGuardia Airport just 10 km away, NH Collection New York Madison Avenue is the perfect choice for your stay in the city.

Book your stay now at NH Collection New York Madison Avenue for a truly unforgettable experience!

Important information:

The name on the credit card used for booking must match the name of the guest staying at the property.

Please note that pets are allowed upon request and subject to approval. Dogs and cats are allowed, max. weight 25kg. A charge of $250 per pet per stay will be applied (max. 2 pets per room). Guide dogs free of charge.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JFK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs USD 80 per day.

Location

Guest Reviews

9
Based on 2468 reviews
Cleanliness: 8.96
Service: 9.43
Location: 9.47
Room Quality: 8.42
Amenities: 8.95
Value for Money: 8.41
Food and Beverage: 8.96
Overall Experience: 9.43
M
Myckaela • couple • br
10
2026-07-25 • via Nuitee
C
Curro • couple • es
2
No es un buen hotel
Pros:

Ubicación

Cons:

Personal y habitaciones con ruido y sin luz y pequeñas

2026-07-25 • via Nuitee
M
Myckaela • couple • br
10
2026-07-25 • via Nuitee
M
Many Boi • extended_group • ar
8
2026-07-25 • via Nuitee
A
alexis • couple • us
8
Nice stay, nice staff,
Pros:

The lobby was aesthetic and workers were excellent. Great location

Cons:

insufficient parking for the garage across the street. The full body mirror in the room was in the walk way and the walk way isn’t wide at all

2026-07-25 • via Nuitee
D
Davide • couple • it
10
All good
Pros:

Perfect location midtown but quiet
Friendly staff
Offered free upgrade
Feels new

Cons:

One of the doorman booked a taxi to JFK showing a price and then at arrival was 60 usd more - get Uber

2026-07-25 • via Nuitee
M
Myckaela • couple • br
10
2026-07-25 • via Nuitee
F
Francisco • couple • es
9
Magnífica estancia en NY
Pros:

La localización

Cons:

Las vistas de la habitación

2026-07-22 • via Nuitee
N
Noa • couple • ch
10
2026-07-22 • via Nuitee
G
Gilad • extended_group • il
6
2026-07-21 • via Nuitee
אסנת • solo_traveller • il
9
2026-07-21 • via Nuitee
L
lloydw • solo_traveller • za
9
great hotel
Pros:

perfect location for my needs - lots of options around for food and easy transport and food options

Cons:

nothing - great place.

2026-07-21 • via Nuitee
F
Friðrik Óli • couple • is
9
2026-07-20 • via Nuitee
C
caporossi • couple • us
10
2026-07-20 • via Nuitee
R
Raffaele • extended_group • it
8
2026-07-19 • via Nuitee
G
Gilvandro • solo_traveller • br
9
2026-07-18 • via Nuitee
R
Ryan • couple • us
10
2026-07-18 • via Nuitee
M
Mark • couple • gb
7
Great location and staff members all really helpful and friendly to all guests!
Pros:

Staff are all helpful and very friendly!!!

Cons:

In our room 1406, the shower temperature didn’t work properly! Reported issue on first day, however the shower never seemed to work correctly (always cold and never able to get it to warm temperature)!

2026-07-18 • via Nuitee
L
Laurence • family_with_children • us
8
Super location nice hotel
Pros:

The place and the super nice lobby

Cons:

The rooms were small , small window, the bed of my son made noise when he moves

2026-07-17 • via Nuitee
N
nicolas • couple • lb
9
2026-07-17 • via Nuitee