NH Collection New York Madison Avenue

Hotels
NH Collection
9 (2378 reviews)
22 East 38th Street , New York , us

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent location
Friendly and helpful staff
Cons:
Small room sizes
Limited dietary options for breakfast

Categories

Cleanliness
8.96
The room was clean and well maintained, which made my stay really enjoyable.
Service
9.43
The staff were very helpful, and the receptionists and bell men were great.
Location
9.47
An excellent location, very convenient for exploring the area.
Room Quality
8.42
Some rooms were too small for the price, and the bathrooms could be better.
Amenities
8.95
The minibar should be better stocked, but overall the amenities were satisfactory.
Value for Money
8.41
The price seemed high for the quality of rooms and some amenities.
Food and Beverage
8.96
Breakfast did not fully cater to dietary restrictions, which affected some guests.
Overall Experience
9.43
Overall, a very enjoyable stay with excellent service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:22

Property Description

Luxurious Amenities
NH Collection New York Madison Avenue offers a fitness center, a bar, and stunning city views. Enjoy the convenience of a 24-hour front desk, room service, and free Wi-Fi throughout the property.

Comfortable Accommodation
Relax in well-appointed rooms featuring a flat-screen TV, air conditioning, and cozy bedding. Some rooms even have a separate seating area for added comfort.

Prime Location
Located just 200 meters from the New York Public Library, this hotel is also close to iconic landmarks like the Empire State Building and Bryant Park. With LaGuardia Airport just 10 km away, NH Collection New York Madison Avenue is the perfect choice for your stay in the city.

Book your stay now at NH Collection New York Madison Avenue for a truly unforgettable experience!

Important information:

The name on the credit card used for booking must match the name of the guest staying at the property.

Please note that pets are allowed upon request and subject to approval. Dogs and cats are allowed, max. weight 25kg. A charge of €250 per stay will be applied (max. 2 pets per room). Guide dogs free of charge.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JFK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs USD 80 per day.

Location

Guest Reviews

9
Based on 2378 reviews
Cleanliness: 8.96
Service: 9.43
Location: 9.47
Room Quality: 8.42
Amenities: 8.95
Value for Money: 8.41
Food and Beverage: 8.96
Overall Experience: 9.43
J
Joshua couple gb
8
2026-06-12 via Nuitee
C
cruz family_with_children es
8
Pros:

Ubicación excelente

Cons:

Único defecto de este hotel:
Habitaciones super-reducidas.

2026-06-11 via Nuitee
M
Maeva couple nl
10
Super fijn verblijf gehad. Locatie is top!
Pros:

Heerlijk bed, ruime kamer. Daarnaast echt fantastische locatie.

Cons:

Nvt

2026-06-10 via Nuitee
M
Martínez couple co
10
2026-06-10 via Nuitee
A
Anastasiia solo_traveller us
10
Pros:

Nice new hotel

2026-06-09 via Nuitee
N
Nathalia couple co
10
Nice and comfy
Pros:

Great location! Great breakfast

Cons:

Would be nice to have a rooftop view open to public

2026-06-08 via Nuitee
T
Tommaso couple it
10
Ci siamo trovati molto bene in tutto. Scelta eccellente. La posizione e’ perfetta e lo staff molto professionale. Un enc
Pros:

la posizione, la stanza e la cordialità dello staff

Cons:

nulla da segnalare

2026-06-07 via Nuitee
L
LiLing solo_traveller tw
8
2026-06-07 via Nuitee
T
Tetyana family_with_children nl
8
Pros:

Location, bed (we did not have breakfast), clean and comfortable

Cons:

Nothing

2026-06-06 via Nuitee
L
Lucia couple it
9
2026-06-05 via Nuitee
R
Rita extended_group es
8
Cons:

Restaurant food was not good.

2026-06-04 via Nuitee
G
GUZIDE solo_traveller tr
8
NYC de nezih bölgede etkinliklere yürüme mesafesinde rahat tatil
Pros:

Konum , kahvaltı, çalışanların nezaketle yaklaşımlarını beğendim.Resepsiyonda görevli Deniz hanım güler yüzü ve ilgisi ile ailece gönlümüzü kazandı.

Cons:

Asansörler yeterli sayıda ve hızlı ise de fazla gürültülü ve titreşimli hareket ediyor içi eski görünümlü ve kasvetli .

2026-06-03 via Nuitee
Çiğdem solo_traveller tr
10
Düşünmeden terch edilebilecek bir otel.
Pros:

Tesisin,konumu,çalışanların ilgisi özellikle Deniz hanım.
Temizlik,herşey tek kelimeyle mükemmeldi.

Cons:

Beğenmediğimiz hiçbir konu olmadı.

2026-06-03 via Nuitee
O
Omar solo_traveller ae
8
Pros:

Very hospitable staff, clean room and good house keeping

Cons:

Too expensive for the room size, but comfortable and clean overall

2026-06-03 via Nuitee
G
GUZIDE family_with_children tr
8
Harika konumda etkinlik mekanlarına yürüme mesafesinde konaklama
2026-06-03 via Nuitee
G
GUZIDE solo_traveller tr
8
Pros:

2 odanın birindeki değerlendirme aynan geçerli

2026-06-03 via Nuitee
H
halil couple tr
8
2026-06-03 via Nuitee
K
Kirstie couple gb
8
2026-06-02 via Nuitee
F
Federica couple it
10
Pros:

Posizione perfetta centrale e personale gentilissimo

2026-06-02 via Nuitee
A
ALPER couple qa
9
I and my daughter enjoyed. It was a highly satisfactory stay
Pros:

Location, cleanliness, friendly and helpful staff

Cons:

Twin bed rooms can be a little bigger so that wider beds can be used

2026-06-02 via Nuitee