Embassy Suites by Hilton San Francisco Airport Oyster Point

Hotels
Embassy Suites Hotels
8.5 (1246 reviews)
250 Gateway Boulevard , South San Francisco , us

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Clean facilities
Helpful staff
Variety in breakfast options
Spacious rooms
Cons:
High parking fees
Cleanliness issues
Mold in the room

Categories

Cleanliness
7
Concerns about cleanliness and issues found in the room, such as mold and a used condom.
Service
9.5
Staff were helpful and pleasant, providing good service throughout the stay.
Location
9
Location was convenient, especially for those needing access to hospitals.
Room Quality
8
Rooms were spacious but had issues with cleanliness and comfort of furnishings.
Amenities
8.5
Facilities like pool and gym were nice, but some amenities had issues, such as non-working treadmill.
Value for Money
7.5
High parking fees detracted from overall value; otherwise the price was fair for provided services.
Food and Beverage
9.5
Breakfast was highly rated, with good variety and quality.
Overall Experience
9
Overall a good experience despite some issues with cleanliness and fees.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:52

Property Description

Convenient Location and Shuttle Service

This hotel is conveniently located just 10 minutes away from San Francisco International Airport, offering guests easy access to transportation with a paid shuttle service to San Francisco.

Comfortable Rooms and On-Site Amenities

Guest rooms at Embassy Suites San Francisco Airport – South San Francisco are well-equipped with modern amenities such as a flat-screen cable TV, microwave, fridge, and coffee machine. Guests can also enjoy a swim in the on-site pool or a workout in the fitness centre.

Complimentary Breakfast and Evening Reception

Start your day right with a daily free cooked-to-order breakfast and unwind in the evening at the manager's reception.

Book your stay at Embassy Suites San Francisco Airport – South San Francisco now for a convenient and comfortable experience.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SFO

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 42 per day.

  • Internet

    WiFi is available in all areas and costs USD 13.95 per 24 hours.

Location

Guest Reviews

8.5
Based on 1246 reviews
Cleanliness: 7
Service: 9.5
Location: 9
Room Quality: 8
Amenities: 8.5
Value for Money: 7.5
Food and Beverage: 9.5
Overall Experience: 9
A
Abid couple us
9
2026-07-25 via Nuitee
D
Dennis solo_traveller us
10
Pros:

Nice and clean. Beautiful roo.

Cons:

N/a

2026-07-25 via Nuitee
J
Jian family_with_children cn
8
Pros:

比较好

2026-07-25 via Nuitee
R
Reiter family_with_children us
8
Great stay for the price
Pros:

The room was very comfortable and the public areas of the hotel excluding the pool were really nice. They were excellent at responding to text requests. It was easy to access the city via public transportation.

Cons:

The pool really needed to be tended to more, it was dirty all around the pool (not in the pool but the areas surrounding) and there was a need for more towels. They did bring them upon request.

2026-07-24 via Nuitee
D
dustin family_with_children us
7
Pros:

Parking slots were too small

2026-07-24 via Nuitee
A
Agnes family_with_children us
10
2026-07-24 via Nuitee
J
Julio family_with_children us
8
2026-07-23 via Nuitee
K
Kristopher solo_traveller us
10
Pros:

Excellent experience with everyone

Cons:

Nothing, everything was great

2026-07-23 via Nuitee
L
Lara family_with_children gb
8
Convenient location, nice spacious rooms, great for families
Pros:

Lovely facilities. Good breakfast included. Pool times were good.

Cons:

Cost of parking was a lot - $45 a night

2026-07-22 via Nuitee
K
Kamila solo_traveller ie
10
Pros:

Great location, very nice, clean and comfortable rooms. Nice swimming pool and jacuzzi.

2026-07-22 via Nuitee
J
Jacek solo_traveller no
6
2026-07-22 via Nuitee
M
Marie-Odile family_with_children fr
8
2026-07-22 via Nuitee
E
Eileen67 solo_traveller nz
10
Exceptional
Pros:

Comfortable, clean, all the extras that make it a great stay

Cons:

Location, not close to other food or shopping

2026-07-22 via Nuitee
X
X6949NUtiffanyw Couples
10
Top Tier Customer Service!
Pros:

My husband and I have stayed at this location several times, but never have when been met with such incredible customer service as this past weekend! We had mistakenly booked for the day after we arrived and after a long day of travel were flustered with our blunder but Maeko brought kindness, professionalism, and efficiency in a situation that could’ve otherwise ruined our trip! Appreciate it - we will definitely be back!

2026-07-21 via Tripadvisor
F
F8397ZJjorgel Business Houston, Texas
10
Exelente
Pros:

I’m very fascinated and happy with the service that Embassy provides, especially from the front desk. Dulcie is the best — her attention and professionalism really stand out

2026-07-21 via Tripadvisor
A
Agathe family_with_children fr
8
2026-07-21 via Nuitee
A
Amy couple us
9
Pros:

Exceptional staff. Very kind and professional. Made us feel welcome

2026-07-21 via Nuitee
V
V9891NVlauraf Family San Francisco, California
10
Maeko’s five-star customer service is worthy of this five-star ranking
Pros:

The service at this location is better than most Embassy Suites locations, and in our experience, that is because of the customer service at the front desk. In particular, Maeko was amazing! There were a few hiccups during our stay, and Maeko solved all of our issues immediately and was so friendly and warm while doing so. The quality of service we received from Maeko is more reminiscent of a 5-star hotel, which made us confident in giving this 5-star review.

2026-07-20 via Tripadvisor
M
Melissa solo_traveller us
10
2026-07-20 via Nuitee
M
Martha Aracely solo_traveller us
10
Pros:

Todo muy bien!! Pero no me gustó que cobraran el parqueo especialmente que llegamos desde lejos y el hospedaje debe ofrecer parqueo gratis. Pero todo muy bien!!

Cons:

Que cobraron el parqueo eso no es bien!!

2026-07-20 via Nuitee