Family Garden Inn & Suites

Hotels
9 (1469 reviews)
5830 San Bernardo Ave , Laredo , US
+1 956-723-5300

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Terrace
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Good value for money
Cons:
Poor breakfast options
Cleanliness issues
Aging facilities

Categories

Cleanliness
8.25
Some complaints about cleanliness in bathrooms and general upkeep.
Service
9.75
Overall, the service was reported as friendly and attentive despite a few complaints.
Location
9.75
Multiple positive mentions of the convenient location for shopping and highways.
Room Quality
8.75
Generally good, but some issues with noise and aging facilities.
Amenities
8.75
Amenities such as breakfast were critiqued, but some positives were noted.
Value for Money
9.25
Generally good value for the price, though some felt it could be better.
Food and Beverage
7.75
Breakfast options were often described as limited and poor quality.
Overall Experience
9.75
Negative remarks tempered by many positive experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:31

Property Description

Relaxing Oasis with Abundant Amenities

At Family Garden Inn & Suites in Laredo, guests can unwind in the outdoor pool, hot tub, and lush botanical gardens. The furnished patio offers a perfect spot to enjoy the serene surroundings. Stay connected with complimentary WiFi throughout the inn.

Comfortable Rooms with Convenient Features

Each room is equipped with a cable TV, telephone, microwave, and refrigerator. The en suite bathrooms provide the option of a relaxing bath or shower.

Convenience and Hospitality at Your Service

Enjoy a hassle-free stay with amenities such as a free shuttle service, 24-hour front desk, children's playground, and vending machine. With free parking available, exploring the nearby Laredo International Airport and Mexico border is a breeze.

Ready to experience a tranquil stay with us? Book your stay at Family Garden Inn & Suites now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: LRD

Location

Guest Reviews

9
Based on 1469 reviews
Cleanliness: 8.25
Service: 9.75
Location: 9.75
Room Quality: 8.75
Amenities: 8.75
Value for Money: 9.25
Food and Beverage: 7.75
Overall Experience: 9.75
M
Manuel • couple • mx
6
relajado
Pros:

Solo la ubicacion

Cons:

Se ve muy descuidada su area de jardin, el desayuno muy limitado

2026-09-11 • via Nuitee
F
Fraire • solo_traveller • us
7
Pros:

Good location.. Comfortable room

Cons:

The TV doesn't work.

2026-09-07 • via Nuitee
R
Rossy Marlen • solo_traveller • mx
10
2026-09-07 • via Nuitee
B
BENJAMIN • family_with_children • mx
10
2026-09-07 • via Nuitee
J
Juan • solo_traveller • mx
10
Excelente relación calidad-precio
Pros:

Tienen hora de cortesía con nachos,palomitas, limonada y cerveza para la adultos.

2026-09-06 • via Nuitee
S
San Juanita • family_with_children • us
9
2026-09-03 • via Nuitee
A
Ara • solo_traveller • ca
7
2026-09-02 • via Nuitee
J
J5973GHjamess • Solo travel
10
Best service in Laredo and the Garden
Pros:

All the drivers that drove me for the three days I was here were Wonderful and all deserve 5 STARS

2026-08-28 • via Tripadvisor
G
Germain • solo_traveller • fr
9
Bon hôtel !
Pros:

La tranquillité, la literie confortable, le personnel, petit déjeuner, la végétation.

Cons:

L'odeur humide dans la chambre mais rien de catastrophique

2026-08-25 • via Nuitee
R
Ramón • family_with_children • mx
9
Pros:

buena estadía

Cons:

el aire acondicionado hacía mucho ruido y la puerta solo la cubre una tela.

2026-08-22 • via Nuitee
Z
Z7607HCphillipc • Business
10
Very good staff and friend
Pros:

Beda and staff are very nice people. I enjoyed my stay.

2026-08-21 • via Tripadvisor
G
Garcia • solo_traveller • mx
10
Pros:

Excelente servicio, hotel muy limpio y el personal muy amable. La hora feliz nos encantó

2026-08-17 • via Nuitee
M
Mata García • solo_traveller • mx
9
Pros:

Buen trato del personal.

Cons:

El WiFi. Mientras mas te alejas de la recepción, funciona menos.

2026-08-17 • via Nuitee
C
charced • Solo travel
10
People friendly
Pros:

Very friendly environment and great people!

2026-08-14 • via Tripadvisor
J
jenekaj2026 • Business
10
On time and reliable
Pros:

Great service! Ms.B got us to our location quickly and safe. Very thankful for her service!

2026-08-13 • via Tripadvisor
T
Tourist06617654196 • Business
10
Ms b
Pros:

Great and smooth drive and friendly

2026-08-13 • via Tripadvisor
L
Lidia • family_with_children • mx
4
Pros:

Me gustó la ubicación y la amabilidad del personal

Cons:

Las instalaciones

2026-08-12 • via Nuitee
N
noeliae881 • Business
2
Unsafe Hotels
Pros:

My experience here was alarming-if you have a family, children or your a woman alone STAY AWAY.
We have a company & we had paid for two weeks while I was there the experience I had this past Sunday was so alarming! I was sitting on the bed & at 2pm exactly I had an employee (a man) open my door with his own key to MY ROOM with NO post warning! NO KNOCK! He just opened the door , I was literally STUNNED & he just looked at me for a moment & I said who are you? He then took a step inside the room ! Thankfully my husband was coming out of the restroom & stared him down that is the exact moment he said he worked at the hotel and was checking the room to see if it was empty? I then said -Empty?? I paid for two weeks ! HE HAD NO IDENTIFICATION NO ANNOUNCEMENT BEFORE HE OPEND THE DOOR - NO APOLOGY AT ALL
what I said to him calmly was “You really should KNOCK before entering ANY ROOM” he looked furious at that point and SLAMMED the French door so hard it shook ! I CANNOT fully explain the shock I felt and as this sinks in ….it is sickening to think about the WHAT IF ? I was ALONE in the room or worse if there was a teenager or children alone in these rooms. STAY AWAY they pay no attention to you here , the staff in the front has no sense of urgency to help or clean these rooms. If there was no start to give that is exactly what I would have put down!

2026-08-11 • via Tripadvisor
S
Santiago • solo_traveller • mx
10
Pros:

Ubicación

2026-08-11 • via Nuitee
K
KARINA • solo_traveller • mx
10
Cons:

Solo no me gusto que me toco en el area nueva y el clima no jalaba bien casi no enfriaba ; siempre me he quedado ahi frente ala alberca y los climas funcionan muy bien ;tambien a tele nunca jalo y el teléfono tampoco funcionaba

2026-08-10 • via Nuitee