Rodeway Inn & Suites Williamsburg Central

Hotels
•
Rodeway Inn
5.8 (196 reviews)
5351 Richmond Rd , Williamsburg , US
+1 757-707-8687

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly/front desk staff (Jennifer mentioned)
Close to downtown Williamsburg
Good/cheap price for some guests
Swimming pool and helpful pool staff
Some renovated/clean rooms reported
Cons:
Severe cleanliness issues (bugs, dirt, stains, underwear found)
Rooms dated and damaged (holes, broken furniture, curtains)
Smoke and body odors
Construction noise and property disrepair
Missing/failed amenities (cable TV, light bulbs, extra blankets)

Categories

Cleanliness
1.2
Consistently very poor in reviews: reports of dead roaches/bugs in the carpet and bed, underwear under bed, heavy dirt, stained curtains and smoke/body odors; several guests described rooms as infested or unsafe.
Service
8.5
Generally praised: multiple mentions of friendly, kind and helpful front desk staff (Jennifer singled out), staff were sympathetic and issued refunds or room changes when problems arose; pool attendant also noted as very nice.
Location
7.5
Location near downtown Williamsburg is noted positively by several guests, though accessibility issues (long walks with luggage, property layout) and nearby long-term tenants were mentioned.
Room Quality
1.6
Poor: many reports of dated rooms, holes under sinks, broken wardrobes, damaged curtains that won’t close, strong smoke/body odors, sticky humid floors, loud TVs and malfunctioning cable; guests frequently changed or left rooms.
Amenities
6.8
Mixed: pool and pool staff received positive mentions, but problems reported with cable TV, missing light bulbs, lack of extra blankets, no designated smoking section and ongoing construction disrupting walkways/areas.
Value for Money
7
Mixed-positive: several guests commented the price was good or good value for the price, though others felt the condition did not match expectations and some had to relocate, reducing perceived value.
Food and Beverage
5.8
Limited mentions: very little food/beverage service detail in reviews (one guest noted not having breakfast); assigned baseline (target) rating due to sparse commentary.
Overall Experience
8
Polarized stays: while many reviews describe very negative, unacceptable conditions (cleanliness and room issues), consistently strong, helpful staff and some reports of renovated/clean rooms and a good pool produced a mixed overall picture; score adjusted upward to reflect frequent praise for service and some positive stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:06

Property Description

Spacious Rooms with Modern Amenities
Experience comfort and convenience in our Williamsburg hotel rooms featuring cable TV, free WiFi, and complimentary bathroom amenities.

Relaxation and Recreation
Unwind on our large sun deck by the outdoor pool or stay active in our fitness room.

Convenient Location
Explore nearby attractions like Colonial Williamsburg and Busch Gardens with ease from our centrally located hotel.

Book your stay at Quality Inn and Suites Williamsburg now for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHF

Location

Guest Reviews

5.8
Based on 196 reviews
Cleanliness: 1.2
Service: 8.5
Location: 7.5
Room Quality: 1.6
Amenities: 6.8
Value for Money: 7
Food and Beverage: 5.8
Overall Experience: 8
B
BettyBoop126 • solo_traveller • us
10
All good
Pros:

Didn’t have breakfast

Cons:

Not applicable

2026-10-30 • via Nuitee
D
David • family_with_children • us
4
Luckily we only needed to sleep two nights
Pros:

Location and staff friendliness

Cons:

Still had smell of old tobacco stains cable tv did not work. Door was hard to open and close.

2026-10-12 • via Nuitee
H
Haviland • family_with_children • us
1
Dirty, Infested, Under construction.
Pros:

Nothing, only that the guy working gave us an immediate and full refund.

Cons:

The cleanliness was a problem. Online pictures were deceiving. The construction made us feel less safe. There were two dead roaches/bugs on the carpet when we got there, and one in the bathroom. I picked them up, but when we came back after dinner there were more bugs on the carpet including one in the bed. We had four children with us, this was too much for us to handle and we left at 630pm with hopes of finding another hotel that had two beds and a pull out couch. I dont might cheap hotels, but this was so infested that it wasn't safe or palatable for my family to sleep here.

2026-10-12 • via Nuitee
A
ANDRES • couple • us
4
2026-10-11 • via Nuitee
D
Daylon • extended_group • us
2
2026-09-07 • via Nuitee
P
Phyllis • extended_group • us
10
2026-08-17 • via Nuitee
E
Edwin • solo_traveller • us
3
Not what I had hoped for on a business trip.
Pros:

Hotel was under construction during stay. Had to change rooms after check in due to water leak in bathroom. Staff was very kind and sympathetic about changing me to a better room.

Cons:

Walkways and area around pool were torn up and being jack hammered during morning hours. Very noisy! Light bulbs were missing from several lamps. Some were not plugged in. Neighboring guests stood outside my door and loudly talked till 1 am. Curtains on window were damaged and would not close completely to cover window area. I had to use office clips to secure them shut. Tv audio came on at level 89 to blast noisy when you turned it on every time.

2026-07-25 • via Nuitee
S
sharrod • solo_traveller • us
9
2026-07-23 • via Nuitee
L
Leena • couple • us
4
Pros:

The price was good, but I guess we got what we paid for.

Cons:

Humidity in the room made my husband asthma flair up. Humidity also made the floors a bit sticky. We eventually noticed the door wasn't completely sealed at the bottom - light and humidity was coming in through the crack.

2026-07-12 • via Nuitee
B
Baker • couple • us
4
The room wasn't that clean there was a hole under the sink
Cons:

No smoking section

2026-07-06 • via Nuitee
M
Murray • solo_traveller • us
7
My concern there was no confirmation sent to my email prior usually a hotel will remind you of your reservation a day or
Pros:

It’s close to downtown Williamsburg

Cons:

They had no extra blankets we had to buy one from Ollie’s store down the street

2026-07-05 • via Nuitee
S
Sandra • family_with_children • us
5
Pros:

Pool was great and pool guy very nice person. The front desk stuff were very nice as well.

Cons:

The room was not cleaned, my little daughter found men's underwear under the bed. Disgusting😬

2026-07-03 • via Nuitee
H
Harden • couple • us
10
2026-07-02 • via Nuitee
W
WILLIAM A • solo_traveller • us
5
Pros:

The location.

Cons:

Carpet in room needs replacement. The property appears to be a long time rental for some of the tenants.

2026-06-29 • via Nuitee
O
Olivia • solo_traveller • us
1
Worst place ever
Pros:

Jennifer the front desk person was friendly, kind,sweet and just all around wonderful and understanding. She was the only thing good about that place.

Cons:

The whole place needs to be torn down and replaced. It wasn't easy getting to your rooms. You had to drag luggage a half mile. Room was very dated and smelled like smoke and dirty body order. Dirt every where you looked. Curtains in room had holes in them and brown and black stains on them. Room looked nothing like picture on website. No closet space. Wardrobe was broken and had to be held up by a table. Hard to find an outlets. Very dark and gloomy. Booked for weekend and had to leave a right and get another hotel for weekend. Over all the worst place ever.

2026-06-28 • via Nuitee
O
Olivia • solo_traveller • us
1
2026-06-28 • via Nuitee
C
Cedric • couple • us
7
Good value for the price
Pros:

Renovated and clean room
swimming pool

Cons:

Nothing

2026-06-26 • via Nuitee
M
Mona • family_with_children • us
3
Never again.
Pros:

The pool looked nice, but we did not have time to use it.

Cons:

The first room we were assigned smelled like cigarette smoke and pot smoke. The second room we were assigned had a strong chemical/perfume type of smell that seemed to be masking other smells. The carpet was sticky, the pillows were tiny and floppy. There was no bedding for the fold out. I sent the teens to the front desk and they came back with TWO sheets...no blanket, no pillows. Did not feel like it was a safe area for my family. I really wish I had just paid $30-$50 more for a better place. Lesson learned.

2026-06-10 • via Nuitee
P
PAMELA • couple • us
7
2026-06-08 • via Nuitee
J
Joshua • couple • us
7
2026-05-30 • via Nuitee