Staypineapple, Hotel FIVE, Downtown Seattle

Hotels
StayPineapple Hotels
8.6 (1725 reviews)
2200 5th Avenue , Seattle , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Unexpected fees
Heat issues in room

Categories

Cleanliness
8.74
The rooms were clean and well-maintained, as noted in reviews.
Service
9.21
Staff were frequently described as friendly and helpful.
Location
9.25
The hotel is centrally located, making it easy to explore Seattle.
Room Quality
8.2
Rooms were comfortable, but there were issues with heat and some amenities.
Amenities
7.73
The amenities fee was viewed negatively, impacting overall perception.
Value for Money
7.69
The value is questioned due to extra fees and amenities charged.
Food and Beverage
8.74
Positive mentions of food options nearby, though not specifically about hotel offerings.
Overall Experience
9.21
Overall happiness expressed with many wanting to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-16 13:00

Property Description

Eco-friendly Downtown Seattle Haven

Free Bicycles for Exploring: Explore downtown Seattle effortlessly with complimentary bicycles available for guests at Hotel FIVE.

Modern Amenities for a Comfortable Stay: Enjoy the convenience of an iHome Bluetooth docking station, free Wi-Fi, and a flat-screen cable TV in the modern rooms.

Convenient Location for City Exploration: Just a short walk from iconic Seattle attractions like the Seattle Center and Space Needle, Hotel FIVE offers the perfect starting point for your city adventures.

Book your stay at Hotel FIVE now and experience the best of Seattle's hospitality and convenience.

Important information:

Please note: The minimum age to check into the property is 18 years and older.

Please note there is a maximum of 2 dogs allowed per room.

Reservations for 10 rooms or more need to be contracted as a Group with the hotel directly.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SEA

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 1725 reviews
Cleanliness: 8.74
Service: 9.21
Location: 9.25
Room Quality: 8.2
Amenities: 7.73
Value for Money: 7.69
Food and Beverage: 8.74
Overall Experience: 9.21
M
Michael couple us
9
2026-08-15 via Nuitee
L
Lora solo_traveller us
9
Pros:

Room was very cute and well decorated. It was clean and comfortable. The sheets are buttery soft and the bed super comfortable. Staff were very nice and accommodating when I had a problem with my flight. They went above and beyond. Loved the robes!! The options in the lobby for coffee and drinks were nice as was the water refilling station.

Cons:

Pricey but likely competitive with other hotels of the same caliber. Parking rates are very high. Struggled with the shower. It was small and the handle didn't work correctly. Although the comforters are very soft and unique, we just couldn't keep covered with them lol. If they have to give you written directions for how to use of comforters it seems a bit excessive but maybe it was just us. If you are facing 5th ave you will have a lot of noise from the monorail and traffic.

2026-08-12 via Nuitee
S
Shishkin couple us
5
Pros:

location was good and the staff were helpful.

Cons:

So noisy!! the whole entire night the garbage trucks kept driving by. It was extremely loud! The hotel itself is pretty old, the room was outdated!

2026-08-12 via Nuitee
M
Marzia solo_traveller it
10
Pros:

Il personale gentilissimo. Ci è stata data la camera la mattina alle 10.00. Hotel molto pulito.

Cons:

Nulla

2026-08-11 via Nuitee
R
Rachel extended_group gb
10
A great hotel for a good time price in a good central location
Pros:

It’s cool, a bit quirky and in a good location

Cons:

There were lots of homeless people, not directly outside the hotel but close by

2026-08-11 via Nuitee
T
Toshiya solo_traveller jp
8
2026-08-10 via Nuitee
S
Scott family_with_children us
10
Stay exceeded my expectations in every way!
Pros:

Staff are incredible, rooms are quirky but nice and comfortable , felt at home

Cons:

Shower worked, but felt like I was gonna break it turning it on

2026-08-10 via Nuitee
C
Carl family_with_children gb
9
Great location in Downtown Seattle
Pros:

Great location
Nice staff and everything we needed. Complementary drinks was a nice touch
Free fresh water refill

2026-08-09 via Nuitee
K
Kerrie extended_group us
9
Pros:

Very cute

2026-08-07 via Nuitee
A
Ann couple us
10
Great place, Great Staff, convenient location
Pros:

Awesome staff, friendly and helpful. Clean. They arranged a private shuttle car about same amount as Uber Lyft or taxi would be back to the airport so we could rest easily about that. One thing is I wish they had a restaurant or small bar with snacks, they said they used to but it’s closed now. I’d stay here again (in fact we did on the way to our cruise and on the way back after a stay on Lopez Island after our cruise before our flight).

2026-08-05 via Nuitee
K
Klay couple ca
6
Mediocre stay at a premium price.
Pros:

The staff were friendly.

Cons:

We’ve stayed at StayPineapple in Portland more than a few times and this was our first time staying with StayPineapple in Seattle. To be honest, the staff were lovely but the whole experience was a bit disappointing.

The room itself looked and felt tired, nothing like the pictures online - which was only exacerbated by the fact it’s one of the most expensive hotels we’ve booked in our many years of traveling, including NYC and Tokyo.

We paid the pup fee for 2 nights but didn’t get the StayPineapple pup welcome pack which we’ve always received in Portland.

We booked this room months in advance and confirmed the room, along with pup and parking, on the Wednesday before arrival. Despite having a confirmation email we were told they hadn’t received our confirmation for these and informed us we had to find parking elsewhere (in a pay lot next door or on the street) because they didn’t have any more available. That was an interesting claim however as our dog’s name was already on the pup welcome board.

It wasn’t a great way to start the stay and the rest of the weekend didn’t really freshen up at all. We chalked it up to experiencing the Seattle ‘grunge’ - and will look at other options for our next stay in the city.

Side note: while the on property parking wasn’t available, the outdoor parking lot next door was cheaper and the on street parking was free in the evenings and on Sundays (which worked out for us).

2026-08-04 via Nuitee
A
Anne couple fr
9
Hôtel idéalement situé et accueillant
Pros:

Hôtel idéalement situé à proximité (non immédiate) de la Space Needle, du musée de la pop culture...
Chambre spacieuse, literie confortable.

2026-08-03 via Nuitee
A
Alexander solo_traveller us
10
2026-08-03 via Nuitee
E
Edeline family_with_children us
9
2026-08-02 via Nuitee
L
lisadI3155EH Family
10
Wonderful, quirky, fun hotel!
Pros:

My family of 8 stayed here before a cruise, and we loved it! The location is convenient, and the rooms are comfortable ( the bedding is beyond outstanding!). We appreciated the extremely kind staff- they were so pleasant and accommodating. I will definitely book again, and will book other Stay Pineapple hotels in other cities in the future.

2026-07-28 via Tripadvisor
T
TAKAHIRO solo_traveller jp
6
2026-07-25 via Nuitee
K
kelly solo_traveller us
9
Pros:

We were able to walk to most everything.

Cons:

Price

2026-07-23 via Nuitee
B
Brandyn family_with_children us
10
Loved the extra attention to detail!
Pros:

We absolutely loved it!

Cons:

N/A

2026-07-23 via Nuitee
A
Alan extended_group us
10
Great experience!!!
Pros:

The moment we walked in we were greeted by friendly staff. We arrived early and were able to store our luggage while we roamed around until our rooms were ready. The rooms were clean and beds were comfortable. We found that we were able to walk to most of the sites we wanted to visit around Seattle and there were plenty of great places to eat or grab coffee in close by. Overall a great experience! If I find my way back to Seattle, I will definitely stay here again!

Cons:

Nothing

2026-07-23 via Nuitee
R
Roxanne family_with_children us
7
Overpriced. This hotel thinks they're a better hotel than they actually are.
Pros:

location; complimentary water refill station

Cons:

Bedding -- instead of normal bedding, they provide smaller "individual" comforters that just fall off the bed in the middle of the night.
Service -- All around disappointing. First off, housekeeping didn't actually clean the room. We finally figured out a way to make the bedding work and they just put it back to their annoying setup and placed their overpriced stuffed dog on the bed (meanwhile, they tossed my kids actual stuffies on the floor; they were on the bed). Then they just left the dirty coffee cups and water glasses as they were. I couldn't care less about their stuffed animal, but I did want clean cups. Then to top it off, we called the front desk to ask for herbal/decaf tea (which they definitely have) and were told, we would need to go down the street to Whole Foods if we wanted anything that wasn't already in the room. (Their manager seemed shocked to hear that we had received that response when we relayed it to him at checkout but that was a little too late.)
All in all, this hotel is overpriced and could only get away with the rate they were charging because it was around the World Cup (mind you, we were not actually staying in town when any of the local games were scheduled but they were milking it nonetheless).

2026-07-23 via Nuitee