Four Points by Sheraton Memphis East

Hotels
•
Four Points by Sheraton
8.3 (398 reviews)
5877 Poplar Avenue , Memphis , us
+1 901-767-6300

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Convenient location
Good breakfast
Cons:
Noise issues
Maintenance problems
Higher expectations for price

Categories

Cleanliness
8.05
Several reviews mention cleanliness positively, but there were issues like allergic reactions and maintenance problems.
Service
9.05
Consistently highlighted as friendly and helpful by multiple guests throughout reviews.
Location
8.55
Convenient location mentioned positively, although road noise was a concern for some guests.
Room Quality
7.55
Guests reported noise issues, problems with room assignments, and maintenance matters.
Amenities
8.55
Breakfast received positive remarks, but some amenities were noted as mediocre.
Value for Money
8.05
Guests expressed mixed feelings about value, considering the price against the issues faced.
Food and Beverage
8.55
Praise for breakfast but some complaints that breakfast was charged and mediocre.
Overall Experience
8.05
Overall a good experience, but many guests faced issues that impacted satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:29

Property Description

Convenient Location

Less than a 20-minute drive to downtown’s Beale Street and Memphis Rock ‘n’ Soul Museum, Four Points by Sheraton Memphis East offers easy access to popular attractions in Memphis, TN.

Modern Amenities

Each room features a 32-inch flat-screen LCD TV, complimentary WiFi, and a small refrigerator. Guests can also enjoy bistro-style French and American cuisine at River Oaks and take advantage of in-room dining services.

On-Site Facilities

The hotel boasts a seasonal outdoor pool, 24-hour fitness center, business center, and flexible meeting spaces. Additionally, guests can benefit from complimentary airport shuttle services and guest laundry facilities.

Book your stay now at Four Points by Sheraton Memphis East for a memorable experience in Memphis!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note the airport shuttle service has limited hours of operation. Contact hotel for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEM

Location

Guest Reviews

8.3
Based on 398 reviews
Cleanliness: 8.05
Service: 9.05
Location: 8.55
Room Quality: 7.55
Amenities: 8.55
Value for Money: 8.05
Food and Beverage: 8.55
Overall Experience: 8.05
J
Jointers • solo_traveller • us
2
2026-08-14 • via Nuitee
J
Jointers • solo_traveller • us
2
2026-08-14 • via Nuitee
E
Ecem • couple • us
7
2026-08-13 • via Nuitee
J
Joshua • family_with_children • us
7
2026-08-08 • via Nuitee
S
Samiech • extended_group • nl
2
Pros:

Niks

Cons:

Airco maakt zo’n herrie dat het lijkt alsof er een auto in je kamer staat. Waren ook aan het verbouwen, dat moeten ze voor het boeken melden. Onvriendelijk.

2026-08-08 • via Nuitee
E
Elena • family_with_children • us
6
Friendly and affordable
Pros:

Good breakfast, affordable, in east Memphis which is safe, very friendly front desk staff, nice gym

Cons:

It’s a little run down - it’s actually going through construction right now, which was a surprise. It clearly had better days in the past… It had a very nice gym.

2026-08-02 • via Nuitee
W
Williams • solo_traveller • us
8
Pros:

I hate that I cannot remember the lady's name who checked me in. She was very sweet and nice.

Cons:

What I did not like was being awakened early in the morning because the hotel was doing renovations.
Even with that it was still a lovely stay

2026-07-24 • via Nuitee
R
Rachel • couple • us
9
2026-07-19 • via Nuitee
B
Brenda • couple • us
10
2026-07-19 • via Nuitee
F
Frances • couple • us
5
Did not clean and pool was not open
Pros:

It was ok

Cons:

Location

2026-06-29 • via Nuitee
R
Ricardo • solo_traveller • us
1
Pros:

Nada

2026-06-22 • via Nuitee
M
Morgan • couple • us
9
Felicia was great!
Pros:

I like that Felicia made sure we had our room when booking screwed it up for us!

2026-06-22 • via Nuitee
J
Jeremy • solo_traveller • us
10
Pros:

Room was clean

Cons:

Kind of hard to get out of parking

2026-06-21 • via Nuitee
I
Ieisha • solo_traveller • us
10
2026-06-12 • via Nuitee
J
Jeanette • solo_traveller • us
10
Pros:

Everything

Cons:

Nothing

2026-06-09 • via Nuitee
D
Derrick • solo_traveller • us
9
Weekend getaway
Pros:

I liked the location, the staff, the breakfast, and the rooms were nice and comfortable.

Cons:

They only problem i had with the facility is the fact that we were there 2 days, 2 very hot days and the pool wasn't open.

2026-06-01 • via Nuitee
D
Derrick • solo_traveller • us
9
2026-06-01 • via Nuitee
P
Paul • couple • gb
8
No surprises, the stay was as expected
Pros:

Reception staff were all good

2026-05-31 • via Nuitee
M
Michaela • couple • us
8
2026-05-26 • via Nuitee
J
Jeanette • solo_traveller • us
10
2026-05-12 • via Nuitee