Holiday Inn Express & Suites Nashville-I-40 & I-24(Spence Lane) by IHG

Hotels
•
Holiday Inn Express
6.3 (386 reviews)
714 Spence Lane , Nashville , us

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly front desk staff
Good breakfast options
Cons:
Unclean rooms
Mold and mildew
Poor overall condition of the hotel

Categories

Cleanliness
4.8
Numerous reviews indicated issues with mold, mildew, and general uncleanliness.
Service
8.3
The front desk staff received positive remarks despite other complaints about the property.
Location
7.8
Location was mentioned in some context, but overall impression was not particularly favorable.
Room Quality
4.8
Several negative mentions regarding the condition of the rooms and unpleasant odors.
Amenities
5.8
Basic amenities mentioned, but could not meet guest expectations.
Value for Money
6.3
Guests felt disappointed considering the price versus quality offered by the hotel.
Food and Beverage
6.8
Breakfast was mentioned but generally with negative remarks about quality.
Overall Experience
5.8
Overall sentiment based on many negative aspects raised in the reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:49

Property Description

Convenient Location
Located just 10 minutes' drive from Nashville Convention Center, Holiday Inn Express & Suites Nashville-I-40 & I-24 (Spence Lane) offers easy access to popular attractions like the Country Music Hall of Fame and Grand Ole Opry.

Modern Amenities
Enjoy a comfortable stay in rooms equipped with a flat-screen TV, free WiFi, and complimentary toiletries. Relax by the seasonal outdoor pool or break a sweat in the 24-hour fitness centre.

Exceptional Service
Start your day right with a complimentary hot breakfast and take advantage of the 24-hour front desk for all your needs. With Nashville Airport just 4 km away, your travel convenience is guaranteed.

Book your stay at Holiday Inn Express & Suites Nashville-I-40 & I-24 (Spence Lane) now for a memorable Nashville experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNA

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.3
Based on 386 reviews
Cleanliness: 4.8
Service: 8.3
Location: 7.8
Room Quality: 4.8
Amenities: 5.8
Value for Money: 6.3
Food and Beverage: 6.8
Overall Experience: 5.8
T
Teresa Mccallum • solo_traveller • us
10
Pros:

The hotel and room was really nice and it smelled good too. The rooms are made for extended stays and they have a full kitchen inside the rooms. That was refreshing. And ithe hotel was really clean.

Cons:

They dont have much staff. The GM was up cleaning rooms as the head honchos were coming to see the hotel. She was literally working alone and i think the hotel was completely booked for the time i was there.. i could only imagine having to do all of that work with no help.

2026-05-30 • via Nuitee
S
Stephanie • solo_traveller • us
10
2026-05-27 • via Nuitee
A
Amy • couple • us
9
Clean and comfortable
Pros:

Clean and comfortable.

2026-05-26 • via Nuitee
A
andrew • couple • us
4
Pros:

Close to campus

Cons:

Smelled like a wet basement

2026-05-25 • via Nuitee
N
Nana Pam 55 • solo_traveller • us
9
Great location and rooms but coffee maker wouldn't work!
Pros:

It was very nice and clean and comfortable! Our room was easy to get to for my mom and cousin who are older and cannot walk far.

Cons:

Our coffee maker would not make coffee. We followed instructions and tried over and over so we had no coffee while getting ready.

2026-05-25 • via Nuitee
R
Robert • solo_traveller • us
10
Nashville 2026
Pros:

The staff was very nice. Room was clean. Beds were very comfortable. The 24 hour coffee was the best I have had in all of my years of traveling.

Cons:

The parking lot is very small. During breakfast time juices were empty, gravy was runny and rest of food had ran out. It took them a while to bring more out.

2026-05-23 • via Nuitee
P
painschab • solo_traveller • us
7
9/10
Pros:

Comfortable beds, delicious breakfast and convenient off the hwy location

Cons:

Loud sirens and location at night off hwy.

2026-05-16 • via Nuitee
G
Gopher • couple • us
9
2026-05-15 • via Nuitee
S
Shavon • extended_group • us
5
Not the best stay at all.
Pros:

The location and complimentary breakfast.

Cons:

The room. The room was so dim, humid and congested. It reaped of chlorine or bleach. It’s a facility that needs to be updated .

The sink in the bathroom - did not drain water

2026-05-09 • via Nuitee
L
Lauren • couple • us
2
2026-05-03 • via Nuitee
E
Erin • couple • us
10
2026-04-29 • via Nuitee
C
Charlie Blackcat • couple • us
4
2026-04-20 • via Nuitee
J
John • family_with_children • us
10
Pros:

Great hotel, very clean and comfortable. Would recommend.

2026-04-14 • via Nuitee
K
Katy • family_with_children • us
8
2026-03-22 • via Nuitee
J
Jill • couple • us
3
By far the worst Holiday Inn ever!!
Pros:

Bathroom lighting, front desk staff, breakfast

Cons:

Bathroom light/fan was very loud, toilet paper holder broken, water pressure bad, some outlets not working. The whole place needs work!!

2026-03-16 • via Nuitee
J
jerry • couple • us
9
Pros:

Enjoy the stay

2026-03-10 • via Nuitee
E
Edward • family_with_children • us
7
Pros:

It was good and easy to access.

Cons:

The HBO movie channel was not accessible for our stay. The diverter for the shower was hard to operate.

2026-03-02 • via Nuitee
J
John • couple • us
10
Pros:

Great hotel, very clean and comfortable. Would recommend.

2026-03-02 • via Nuitee
C
Catstide • couple • us
9
We will definitely keep this place on our short list for Nashville stays.
Pros:

The staff was exceptional! They were just super nice and it did make a difference. A short Uber ride to and from the downtown music scene was about $12 each way. Room was clean and comfortable. Will definitely stay here again. Coffee out the door was fresh ground and great. Breakfast looked good but we didn't stay for it.

2026-03-01 • via Nuitee
G
Gail • couple • us
10
2026-02-23 • via Nuitee