The Ritz-Carlton Osaka

Hotels
•
The Ritz-Carlton Company, L.L.C
9.3 (503 reviews)
Kita-ku Umeda 2-5-25 , Osaka , jp

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Children allowed

Facilities

Health or beauty spa nearby
Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Great staff service
Luxurious decor and furnishings
Cons:
Issues with cleanliness
Breakfast charges discrepancy

Categories

Cleanliness
8.58
Some concerns raised regarding cleanliness during the recent stay.
Service
9.99
Overall service was outstanding, with particular praise for Club Lounge staff.
Location
9.59
Convenient location with good access to city attractions.
Room Quality
9.54
Rooms are luxurious and well-furnished, matching high hotel standards.
Amenities
9.57
Facilities are excellent, contributing positively to guest experience.
Value for Money
9.03
Prices are steep, but the experience generally justifies the cost.
Food and Beverage
8.58
Breakfast experience could use improvement in variety and offerings.
Overall Experience
9.55
A generally enjoyable stay with a few areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:59

Property Description

Luxurious European-Style Decor
The Ritz-Carlton Osaka exudes elegance with its classic European-style decor, offering a sophisticated ambiance for guests to indulge in.

Gourmet Dining Options
Indulge in a culinary journey at the hotel's 5 dining options, including a prestigious Michelin starred French restaurant, promising a gastronomic experience to remember.

Exclusive Club Lounge Access
Elevate your stay by booking a Club room and enjoy access to the exclusive Club Lounge, providing a private retreat with additional amenities and personalized services.

Experience luxury and convenience at The Ritz-Carlton Osaka. Book now to elevate your stay to unparalleled heights.

Important information:

Please contact the hotel in advance if you wish to use an extra bed.An accommodation tax per person, per night is not included in the price and must be paid at the property.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KIX

Property Policies

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People 13 years old and over stay for ¥12,650 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 2100 per day.

Location

Guest Reviews

9.3
Based on 503 reviews
Cleanliness: 8.58
Service: 9.99
Location: 9.59
Room Quality: 9.54
Amenities: 9.57
Value for Money: 9.03
Food and Beverage: 8.58
Overall Experience: 9.55
J
joseph • couple • us
9
Great hotel in a good location for a good value.
Pros:

The breakfast buffet was very good and the staff tremendous.

2026-06-13 • via Nuitee
K
Kazuki • couple • jp
9
上質
Pros:

この度は素敵な体験させて頂きありがとうございました。スタッフの皆様のお声かけひとつとりましても素晴らしく、幸せな時間でした。

次回はスパやラウンジなど含めリッツカールトンさんでしか味わえない時間を過ごしたいと感じました。
化粧水などのアメニティが豊富だとよりありがたく思います。

2026-06-13 • via Nuitee
T
TAKAYA • couple • jp
10
2026-06-08 • via Nuitee
N
nick • couple • gb
10
2026-06-07 • via Nuitee
A
Arpan • solo_traveller • in
9
Pros:

Hospitality and Hospitable staff

Cons:

Restrictions in pool and sauna areas

2026-06-07 • via Nuitee
T
Thomaz • family_with_children • br
10
2026-06-07 • via Nuitee
D
Demir • couple • tr
10
2026-06-07 • via Nuitee
K
kung sheng • couple • hk
10
Pros:

Breakfast is good, good ambience

2026-06-07 • via Nuitee
M
Mustafa Cenk • couple • ro
10
Pros:

Staff

Cons:

Nothing

2026-06-07 • via Nuitee
C
Claude • solo_traveller • il
10
Pros:

Quiet sophisticated

2026-06-06 • via Nuitee
G
Gürhan • family_with_children • tr
5
2026-06-01 • via Nuitee
R
Rebecca • couple • au
10
Pros:

Service was impeccable!

Cons:

Bed and pillows were hard.
Tv didn’t have any English subtitles
Couldn’t go to the gym with visible tattoos, only time I experienced this in my entire trip to Japan

2026-05-31 • via Nuitee
A
adil • family_with_children • tr
10
Mükemmel
Pros:

Çalışanlar güler yüzlü saygılı temiz

2026-05-25 • via Nuitee
C
Chin Siong • extended_group • my
10
Excellent
Pros:

Food and room amenities

Cons:

Nil

2026-05-25 • via Nuitee
S
Sven • solo_traveller • jp
10
Having stayed here 30+ times and it’s always an exceptional experience.
2026-05-24 • via Nuitee
Y
Yasuko • solo_traveller • jp
8
朝食以外は最高
Pros:

寝心地が良い

Cons:

朝食が美味しくない

2026-05-20 • via Nuitee
R
Rajeev • family_with_children • in
10
2026-05-20 • via Nuitee
Z
Zaboklicki • couple • pl
10
2026-05-20 • via Nuitee
M
Marek • couple • pl
9
2026-05-18 • via Nuitee
B
Barry • couple • ca
10
We had a wonderful time. It was one of the best hotels we have ever stayed at
Pros:

The property was excellent the staff were great the room was super

Cons:

We liked everything about this property

2026-05-18 • via Nuitee