SCP Hilo Hotel

Hotels
9 (2200 reviews)
126 Banyan Drive , Hilo , us

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Noisy environment
Small rooms

Categories

Cleanliness
8.46
Comments suggest rooms were basic, indicating standard cleanliness, but some guests had issues with noise.
Service
9.43
Staff are described as friendly and helpful, with several positive remarks about their service.
Location
9.47
Multiple reviews praise the hotel's great location near the coast and airport.
Room Quality
8.42
Rooms described as small and basic, indicating room quality could improve.
Amenities
8.45
Basic amenities mentioned, with specific requests for improvements noted.
Value for Money
9.41
Several reviews mention the good value for the quality of stay.
Food and Beverage
8.96
No specific mentions, assigned a standard rating.
Overall Experience
9.43
Guests expressed a high level of satisfaction with their overall experience at the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:26

Property Description

Explore Natural Wonders Nearby
Discover the beauty of Rainbow and Akaka Falls just a stone's throw away from SCP Hilo Hotel. For nature enthusiasts, Hawaii National Volcanoes Park is also within reach.

Relax and Unwind
Whether you prefer lounging by the outdoor swimming pool or staying active in the fitness room with Peloton bikes, we have amenities to cater to all guests. Complimentary bicycles and stand-up paddle boards are also available for your enjoyment.

Culinary Delights at Your Doorstep
Indulge in locally sourced cuisine at Provisions Market and Coconut Grill. From delicious meals to refreshing drinks, we have everything to satisfy your cravings.

Book your stay at SCP Hilo Hotel now and experience a perfect blend of comfort and convenience.

Important information:

There is a limited amount of private parking lot available at the SCP Hilo Hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ITO

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9
Based on 2200 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.47
Room Quality: 8.42
Amenities: 8.45
Value for Money: 9.41
Food and Beverage: 8.96
Overall Experience: 9.43
J
Jordi • couple • es
1
A pesar de poner tasas e impuestos incluidos, nos cobraron $29 extras en tasas.
Pros:

La piscina muy bonita con el jardín

Cons:

A pesar de que en booking ponía claramente todas las tasas e impuestos incluidos, nos cobraron una tasa de $29. Habitaciones muy básicas, en vez de un hotel de 4 estrellas parece un Motel de carretera.

2026-07-02 • via Nuitee
K
Klaudia • family_with_children • au
6
一般
Pros:

房间很简朴，像汽车旅馆

Cons:

设施简单，没有bar

2026-07-01 • via Nuitee
N
Nadine Gil • solo_traveller • pt
7
Para 4 Estrelas, Tem de Melhorar Várias Coisas
Pros:

Oferta de água, café e chá, bem como talheres, micro-ondas e uma loja fofa na entrada do hotel.

Com bom tempo, a entrada era bastante agradável para passar tempo livre a ler ou a confraternizar, com vários bancos, sofás e mesas e uma fachada aberta para um lago.

O quarto era bastante grande.

A casa de banho tinha muito espaço onde pousar coisas.

Cons:

Além do mau isolamento acústico, não havia política de silêncio. As pessoas batiam portas e passavam pelos quartos, que não tinham janelas que fechassem totalmente, a falar alto a qualquer hora. As crianças punham-se aos berros na piscina, que dava para os quartos, logo de manhã cedo. Deviam pôr avisos de respeito de silêncio, já que os hóspedes não sabem viver em sociedade. Cheguei a enviar uma mensagem ao hotel a pedir que fossem mandar calar pessoas mal-educadas a falar alto no quarto ao lado às cinco da manhã, pois nem conseguíamos dormir, mas só responderam no dia seguinte à tarde a lamentar.

Estavam sempre crianças aos montes a monopolizar a piscina, a mergulhar e a saltar. Os adultos sem filhos, que pagaram bastante, não podiam usufruir dela. É lamentável. Podiam fazer um horário só para adultos, como há em vários hotéis, para ninguém sair prejudicado.

O quarto não tinha espelho de corpo inteiro.

As torneiras a correr no quarto ao lado ouviam-se como se fossem no nosso.

Não havia rede no quarto para usar os dados móveis.

O colchão afundava demasiado.

A porta do quarto tinha uma fresta tão grande em baixo, que qualquer bicho entraria.

Não faz sentido num quarto tão grande o televisor ser um monitor e nem ter sinal.

Deixei uma nota aquando da reserva a dizer que íamos em lua-de-mel para surpreender o meu marido, mas não houve nenhuma atenção por parte do hotel. Sendo de quatro estrelas e de um valor elevado, seria de esperar pelo menos um simples detalhe especial.

Em geral, para uma classificação de quatro estrelas, o hotel precisa de várias melhorias.

2026-06-29 • via Nuitee
G
Glenn • extended_group • us
10
2026-06-28 • via Nuitee
A
Autumn • family_with_children • us
10
2026-06-25 • via Nuitee
M
Monika • couple • de
9
Pros:

Kleines, aber gemütliches Zimmer, gutes Preis-Leistungsverhältnis

Cons:

Laute Klimaanlage

2026-06-21 • via Nuitee
A
Alain • couple • us
6
Practical location but price too high for what it is.
Pros:

Clean and restored / renewed. Great staff and near the airport.

Cons:

No usb plugs, very small bathroom, partial parking on the street, 1970s feel.

2026-06-16 • via Nuitee
L
lauriebW4887QX • Friends getaway
10
5 stars, excellent. Home away from home with super folks.
Pros:

Wonderful atmosphere, super convenient, cool style, great pool, best of all is the front desk staff!

2026-06-12 • via Tripadvisor
R
Robb • couple • us
9
Very nice!
Pros:

The "king deluxe" rooms are great - they have a nice balcony overlooking the koi ponds and the calm bay/inlet. The other rooms are not as nice. The free bikes and paddle boards were great. There are nice parks and calm streets for riding and the bay/inlet was fantastic for easy paddleboarding with turtles, etc.

2026-06-08 • via Nuitee
P
Paula • couple • es
10
Relax
Pros:

Reservamos en el mismo instante ya que tuvimos un problema con nuestra reserva en Hilo y fue un acierto.
Hotel con todas las comodidades: pequeño market en recepción, microondas, zonas comunes, lavandería, piscina…
Nos dieron una habitación en la zona más silenciosa del hotel y aunque está cerca del aeropuerto y había mucho trasiego de gente, en las horas nocturnas se podía descansar perfectamente. Las camas eran muy cómodas

2026-06-05 • via Nuitee
Y
Yael • couple • il
5
2026-06-03 • via Nuitee
J
Judy • couple • us
4
I felt like I was catfished by these photos.
Pros:

Great location

Cons:

“Renovated” room but there was no tv and the main entrance door has cracks all around the door. Was worried that a bug coming through the the big cracks.

2026-06-01 • via Nuitee
Z
Zahnika • couple • au
10
Pros:

Fantastic staff!! So helpful!

2026-06-01 • via Nuitee
M
Misti • couple • us
8
A nice place to stay, I will stay again.
Pros:

Clean, pool, soft bed, the staff was nice, guess areas were nice, free paddle boards.

Cons:

The stairs, close to the airport, the sheets were horrible, the flooring was peeling up.

2026-05-31 • via Nuitee
M
miamidancer305 • Solo travel • Miami Beach, Florida
10
Lei making class…
Pros:

I can’t believe it has taken me two months to write this review. While staying at SCP Hilo, take advantage of the complimentary lei making class with Aunty Noeha. Knowledgeable, informative, patient, and very sweet. Mahalo!!! :)

2026-05-29 • via Tripadvisor
C
Carol • couple • us
3
Pros:

Friendly staff

Cons:

Noisy! People walking by the room all night long and windows were poor and door had big crack in it.

2026-05-28 • via Nuitee
N
Noreen • couple • us
7
A good value for a stay in Hilo.
Pros:

Staff was very friendly & helpful and working hard to make it a pleasant place to stay.

Cons:

The hotel was located in a pretty busy area with with quite a bit of noise on some nights.

2026-05-28 • via Nuitee
H
HebertBook20 • solo_traveller • co
8
Pros:

Buena ubicación y Servicio.

Cons:

Habitación muy pequeña.

2026-05-28 • via Nuitee
A
Alexia • couple • ch
10
2026-05-27 • via Nuitee
• couple • jp
5
2026-05-27 • via Nuitee