Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly, helpful and competent staff
Excellent, varied breakfast
Very good location and transport links
Comfortable bed and clean linens in many rooms
Free water dispensers on each floor
Cons:
Bathrooms and toilets are dated/uncomfortable
Indoor pool/wellness very cold
Rooms small; dirty walls and worn carpet reported
Crowded breakfast; limited healthy/lactose-free options and overcooked eggs
High pet fees; occasional water pressure/no running water and dirty coffee machines

Categories

Cleanliness
6.8
Mixed-to-negative: several guests reported dirty walls and worn carpet, some rooms not fully clean; linens/towels noted as clean in places but coffee machines and bathrooms had hygiene complaints.
Service
9.5
Strongly positive: multiple reviews praise friendly, helpful and competent staff and good front-desk assistance; maintenance staff attempted repairs and staff were described as supportive.
Location
9.5
Very positive: many guests highlight excellent location, easy public transport access, proximity to shopping and pleasant surroundings/park.
Room Quality
7.2
Mixed: beds described as comfortable and linens clean, but rooms often small, bathrooms dated/uncomfortable, limited window ventilation and some fixtures old or cramped.
Amenities
6.5
Negative: wellness/indoor pool frequently reported as very cold or not well heated, small pool, some entertainment (Xbox) outdated; occasional issues with water pressure/availability.
Value for Money
7.6
Mixed: generally acceptable value for location and breakfast, but high extra charges for pets and some guests felt pet fees were not justified.
Food and Beverage
9
Generally positive: breakfast repeatedly described as excellent, varied and plentiful with good views, but some guests noted lack of healthy/lactose-free options, overcooked eggs, crowding and occasional unfriendly/overstretched restaurant staff.
Overall Experience
9.5
Overall positive: guests repeatedly praise staff, breakfast and location which often outweigh issues; however, problems with cold pool, dated bathrooms and occasional cleanliness or service hiccups do temper stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:06

Property Description

Indulge in Modern Comforts

Convenient Location: Just a short drive from Budapest's bustling pedestrian street, Novotel Budapest City offers a prime location for exploring the city.

Relax and Rejuvenate: Unwind in the indoor pool, sauna, and fitness centre, perfect for a relaxing break after a day of sightseeing.

Delightful Dining: Enjoy a mix of Hungarian and international cuisine at the Novo2 Café Lounge restaurant, ensuring a culinary experience to remember.

Experience the perfect blend of comfort and convenience at Novotel Budapest City. Book now for an unforgettable stay!

Important information:

Please note that the hotel bill will be prepared in the local currency (HUF).Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BUD

Location

Guest Reviews

8.2
Based on 4835 reviews
Cleanliness: 6.8
Service: 9.5
Location: 9.5
Room Quality: 7.2
Amenities: 6.5
Value for Money: 7.6
Food and Beverage: 9
Overall Experience: 9.5
J
József • couple • hu
7
2026-11-07 • via Nuitee
G
Grassi • family_with_children • it
6
Pros:

Era comunque una struttura non datata ma non pulitissima

Cons:

Colazione pessima

2026-11-07 • via Nuitee
A
amedeo Felice • couple • it
6
2026-11-06 • via Nuitee
G
Gianina • couple • ro
9
2026-11-06 • via Nuitee
V
Vitalis • solo_traveller • no
8
Pros:

Ok hotel, close to buss and tram. Nice, friendly staff.
Breakast is good.
Swimming pool, sauna, gym.

Cons:

When you are 4 peoole in a room, there is no place to hang wet towels. Allways wet towels.

2026-11-05 • via Nuitee
A
Adrianna • family_with_children • sk
9
2026-11-05 • via Nuitee
F
Feri • solo_traveller • si
4
2026-11-04 • via Nuitee
C
Cassandra Susanna • family_with_children • it
8
Soggiorno ottimo…
Pros:

La struttura ha tutto l’occorrente per trascorrere un piacevole soggiorno…

Cons:

Effettivamente come avevo letto dalle altre recensioni sinceramente la colazione è più prettamente salata, però varia, posizione un po’ decentrata e una nota negativa e’ stata poca chiarezza da parte di chi gestisce il bowling perché mentre siamo andati a chiedere info su prenotazioni e costi ( c’è scritto tra i servizi che effettivamente si paga) là ragazza ci ha chiaramente detto che in una fascia oraria era gratis…invece poi oltre a pagare il conto il personale ha inventato addirittura una scusa dicendoci di averci fatto vedere il cartello con le tariffe cosa assolutamente non vera!!! Quindi da rivedere un po’ questa cosa…la trasparenza prima di tutto anche perché avremmo pagato senza problemi non era quello ma l’incongruenza non è stata carina!

2026-11-04 • via Nuitee
K
Korniluk • family_with_children • pl
6
2026-11-03 • via Nuitee
I
Ivana • family_with_children • rs
10
Pros:

Sve je cisto, hrana je odlična, osoblje jako ljubazno.

2026-11-01 • via Nuitee
H
HÜSEYİN • family_with_children • tr
10
Pros:

Kahvaltısı hizmeti otopark imkanı konforlu oda imkanı güzeldi

2026-11-01 • via Nuitee
A
Aleš • family_with_children • cz
10
Skvělý hotel s kvalitními službami.
Pros:

Finská sauna a bazén byli super. Kafe na snídani trochu slabší, ale výběr jídel velmi široký. Dokonce měli i teplou ovesnou kaši.

Cons:

Nic, vše bylo super.

2026-11-01 • via Nuitee
J
Jacek • family_with_children • pl
8
Pros:

Stosunek jakości do ceny

Cons:

Zbyt chłodna woda w basenie

2026-11-01 • via Nuitee
J
Jutta • family_with_children • at
8
Pros:

Das Personal an der Rezeption war sehr hilfsbereit und freundlich, der Check-in hat rasch geklappt. Unsere Zimmer waren in Ordnung, beim Frühstück war alles da, was man braucht.

2026-11-01 • via Nuitee
M
Magdalena • family_with_children • at
7
Gutes aber verlatetes Hotel
Pros:

Bett war sehr bequem und das Personal super freundlich und kompetent. Frühstücksbuffet ausgezeichnet. 👍

Cons:

Bad und WC unbequem und in die Jahre gekommen...

2026-10-31 • via Nuitee
R
Richard • family_with_children • sk
10
Pros:

Super hotel s chutnymi ranajkami a vybornou polohou. Doprava hned par krokov pred hotelom.

Cons:

Vsetko bolo v poriadku.

2026-10-31 • via Nuitee
H
HÜSEYİN • family_with_children • tr
8
2026-10-31 • via Nuitee
V
Vcmg • family_with_children • cz
8
2026-10-31 • via Nuitee
I
IrenaR • family_with_children • si
9
Pros:

Odlična lokacija in zajtrk

Cons:

Leden bazen

2026-10-30 • via Nuitee
M
Mirela • family_with_children • ro
7
Plusuri si minusuri
Pros:

Mi-a placut amabilitatea personalului si micul dejun. De asemenea la fiecare etaj era un dozator cu apa gratis. Lenjeria si prosoapele curate.

Cons:

Camera nu era întocmai curata. Pereți murdari, mocheta și ea necesită schimbată. Camera mică, geamul doar sr putea rabata pt a aerisi camera. Baia mică și fără aerisire. Copiii mei au dorit sa mearaga la piscina insa apa era foarte rece. Am solicitat ridicarea temperaturii insa tot rece a fost. Xbox-ul era destul de vechi si se blocau jocurile.

2026-10-30 • via Nuitee