Sheraton Gateway Hotel in Toronto International Airport

Hotels
•
Sheraton
8.7 (3042 reviews)
Terminal 3, Toronto AMF, P.O. Box 3000 , Mississauga , ca

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Modern room quality
Cons:
Service delays
Cleanliness issues

Categories

Cleanliness
8.03
Reported issues with cleanliness such as hair in the sink and old towels.
Service
8
Expensive wait times during check-in and room service; understaffed.
Location
10
Unbeatable location for layovers at Pearson airport.
Room Quality
9.04
Rooms are modern and fresh, positive feedback on comfort.
Amenities
8.99
Standard quality amenities for a hotel; slightly limited room service.
Value for Money
8.02
Perceived as pricey compared to the offered service quality.
Food and Beverage
8.48
Dinner menu needs improvement but overall dining experience is good.
Overall Experience
9.03
Overall, a mixed experience with good location and room quality, but service issues affected the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:32

Property Description

Convenient Airport Location:
Located inside Pearson International Airport, our hotel offers direct access to Terminal 3 and a quick Airport Link Train ride to Terminal 1.

Quick Access to Downtown Toronto:
Hop on the UP Express for a stress-free journey to downtown Toronto in under 30 minutes.

Dining and Relaxation Options:
Enjoy international cuisine at the &More Restaurant for all meals and unwind with a drink at the hotel bar. Take a refreshing dip in our indoor swimming pool or stay connected with WiFi available in all rooms.

Book your stay at Sheraton Gateway Hotel for a seamless travel experience!

Important information:

Please note the credit card used for booking must be presented at time of check-in. Please contact hotel to obtain 3rd party authorization form.
Please contact the hotel directly for inquires about the Government Mandated 3-day GAA Quarantine Program.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YYZ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs CAD 38 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.7
Based on 3042 reviews
Cleanliness: 8.03
Service: 8
Location: 10
Room Quality: 9.04
Amenities: 8.99
Value for Money: 8.02
Food and Beverage: 8.48
Overall Experience: 9.03
N
Nikolai • couple • ca
8
2026-05-20 • via Nuitee
C
Christopher • couple • qa
6
Connected to airport. One elevator down for the lobby for car rental.
Pros:

Connected to the airport. Obviously very convenient. Service at restaurant after late arrival was excellent and professional.

Cons:

Waiting for service at reception whilst the staff concluded their conversation. Rude. Be better.

2026-05-19 • via Nuitee
J
Julianne • couple • au
9
2026-05-18 • via Nuitee
K
Karen • couple • us
9
Good option
Pros:

Location and comfort

Cons:

Overpriced

2026-05-18 • via Nuitee
P
Philippe • solo_traveller • fr
10
Nuit super au plus près du terminal 3 de l aéroport international de Toronto
Pros:

Localisation directe au terminal 3 de l aéroport international de Toronto

2026-05-18 • via Nuitee
S
scotttH1521VK • Couples
10
Great place for stopovers
Pros:

Great stay. Room was well equipped and comfortable. Service was spectacular.

2026-05-17 • via Tripadvisor
Y
YAZMIN • family_with_children • mx
9
Excelente opción para pernoctar en aeropuerto de Toronto
Pros:

De la mayoría del personal un excelente servicio con actitud amable y con ganas de ayudar. Me encantó que pudieran programar asistencia en silla de ruedas para el día siguiente. Muy buen hotel.

Cons:

El precio...carísimo. Más de 400 dólares americanos la noche pero no reservé con más de 1 semana de antelación y al parecer fue una noche de alta demanda.

2026-05-17 • via Nuitee
S
Steven • couple • us
10
Perfect for early morning flight.
Pros:

Attached to airport

2026-05-17 • via Nuitee
P
P6771OEamandas • Couples • Alberta
10
Super convenient and comfortable
Pros:

Super convenient location to stay, hotel was nice, clean, quiet. Had everything we needed.

2026-05-16 • via Tripadvisor
W
Winfield • family_with_children • ph
8
2026-05-16 • via Nuitee
K
Koral • couple • il
10
Perfect
Pros:

Best stuff ever

Cons:

Nothing

2026-05-16 • via Nuitee
B
BARBARA • solo_traveller • ca
9
2026-05-16 • via Nuitee
K
Krista • couple • us
9
We enjoyed our stay. We had an unfortunate issue with airlines and needed a place to rest. Having a clean, modern hotel
Pros:

Right at the airport, super convenient.

Cons:

Pricey

2026-05-15 • via Nuitee
N
nuanporn • solo_traveller • th
10
2026-05-15 • via Nuitee
W
William • extended_group • ca
6
Pros:

location

Cons:

price

2026-05-15 • via Nuitee
C
CWood • couple • ca
7
Super convenient and comfortable
Pros:

Location, service and club lounge was great.

Cons:

I booked a room with a premium view but all we could see was of a parking lot. I was hoping for runways.

2026-05-15 • via Nuitee
M
massimiliano • family_with_children • co
9
Cons:

HO RICHIESTO CHIARIMENTI SUL VALORE CHE MI HANNO ADDEBITATO E NESSUNO MI HA MAI RISPOSTO

2026-05-12 • via Nuitee
K
Ka Yan • couple • hk
9
2026-05-11 • via Nuitee
M
Maxwell • solo_traveller • jm
8
Considering the cost for the one night it could have included breakfadt
Pros:

My stay did not include breakfast so I didnt have any not even a cup of tea

Cons:

Access to food

2026-05-11 • via Nuitee
J
Joyce333 • Couples • Canada
10
Definitely recommend
Pros:

Splurged.... I can't complain about this room (top priced room). Telescope, radio to listen to airport, clean, comfortable king bed. AC excellent, no noise. Linens both bath and bed were white and in good condition. Chesterfield set up was comfortable with plenty of room. View of terminal 3 planes. No noise
Lounge evening canapés and drinks good. Server excellent. It gets busy
Breakfast in lounge adequate and tasty. It was busy.
Train to terminal 1 was working and very easy to use from hotel.
Once again I can recommend this hotel.

2026-05-10 • via Tripadvisor