Sheraton Gateway Hotel in Toronto International Airport

Hotels
•
Sheraton
8.7 (3246 reviews)
Terminal 3, Toronto AMF, P.O. Box 3000 , Mississauga , CA
+1 905-672-7000

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Modern room quality
Cons:
Service delays
Cleanliness issues

Categories

Cleanliness
8.03
Reported issues with cleanliness such as hair in the sink and old towels.
Service
8
Expensive wait times during check-in and room service; understaffed.
Location
10
Unbeatable location for layovers at Pearson airport.
Room Quality
9.04
Rooms are modern and fresh, positive feedback on comfort.
Amenities
8.99
Standard quality amenities for a hotel; slightly limited room service.
Value for Money
8.02
Perceived as pricey compared to the offered service quality.
Food and Beverage
8.48
Dinner menu needs improvement but overall dining experience is good.
Overall Experience
9.03
Overall, a mixed experience with good location and room quality, but service issues affected the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:32

Property Description

Convenient Airport Location:
Located inside Pearson International Airport, our hotel offers direct access to Terminal 3 and a quick Airport Link Train ride to Terminal 1.

Quick Access to Downtown Toronto:
Hop on the UP Express for a stress-free journey to downtown Toronto in under 30 minutes.

Dining and Relaxation Options:
Enjoy international cuisine at the &More Restaurant for all meals and unwind with a drink at the hotel bar. Take a refreshing dip in our indoor swimming pool or stay connected with WiFi available in all rooms.

Book your stay at Sheraton Gateway Hotel for a seamless travel experience!

Important information:

Please note the credit card used for booking must be presented at time of check-in. Please contact hotel to obtain 3rd party authorization form.
Please contact the hotel directly for inquires about the Government Mandated 3-day GAA Quarantine Program.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YYZ

Location

Guest Reviews

8.7
Based on 3246 reviews
Cleanliness: 8.03
Service: 8
Location: 10
Room Quality: 9.04
Amenities: 8.99
Value for Money: 8.02
Food and Beverage: 8.48
Overall Experience: 9.03
M
Maria -Luisa • couple • ca
8
Pros:

Friendly staff and clean

Cons:

The price is outrageous for a few hours of sleep and not even including breakfast

2026-09-12 • via Nuitee
P
Prem • solo_traveller • in
10
2026-09-12 • via Nuitee
M
Michelle • solo_traveller • nz
8
2026-09-11 • via Nuitee
S
Sherry • couple • jm
10
The best way to spend an 18 hour layover
Pros:

The convenience of no taxi or shuttle to and from hotel, staying right at the airport is expensive but so worth it on layovers.

Cons:

Of course if it was cheaper but it is worth it in my opinion

2026-09-10 • via Nuitee
J
Janice • solo_traveller • ca
10
Pros:

Location, cleanliness

2026-09-09 • via Nuitee
I
Igor • family_with_children • us
10
2026-09-09 • via Nuitee
C
Chung-Yu • solo_traveller • ca
8
2026-09-08 • via Nuitee
A
Alfredo • solo_traveller • au
6
2026-09-08 • via Nuitee
P
Paulina • family_with_children • cl
7
Buena ubicación
Pros:

La ubicación es excelente, personal generalmente cordial y la comida del restorán era buena.

Cons:

El personal que se preocupa de las maletas, note molestia por tener que cargar muchas.

2026-09-08 • via Nuitee
T
thomas rebut • family_with_children • fr
8
2026-09-07 • via Nuitee
U
Ulla • couple • mx
8
2026-09-07 • via Nuitee
D
David • couple • gb
9
2026-09-07 • via Nuitee
A
Andrea • family_with_children • pe
10
Pros:

yo no hablo ingles y he tenido la gran suerte de encontrarme con Gabriel y con Diana en recepcion, que me ayudaron muchisimo y me dieron una atencio de primera

2026-09-07 • via Nuitee
A
Ay • solo_traveller • gb
9
Overall a plesant stay
Pros:

Location was ok, it was cheaper for me to book via booking.com than directly standing at the reception surely thats not good. Booking directly should always have an advantage.

Cons:

Even though i had do not disturb on the door , i was woken from my sleep by the cleaning staff.

Also No breakfast included and it was already more than usual rate.

2026-09-07 • via Nuitee
J
John • solo_traveller • gb
7
Pros:

Classic location for airport stays. Very much appreciated the staff member helping us with our many
heavy bags to the check in

2026-09-02 • via Nuitee
C
Chris • couple • ca
10
Buena alternativa a la llegada tan temprano por la mañana.
Pros:

En general, todo - check-in, restaurante, dormitorio, cama, ducha... muy conveniente haciendo overnight antes de un vuelo muy temprano. Comida en el restaurante y selección de bebidas muy buenas. Personal eficiente y amable.

Cons:

El aislamiento acústico es generalmente bueno, salvo por el ruido que producen las puertas al abrirse y cerrarse por la noche.

2026-09-02 • via Nuitee
L
Lynda Denver • couple • us
10
Great Shearton Hotel right at the airport
Pros:

Location

Cons:

Nothing, it rained.

2026-09-02 • via Nuitee
R
Raymond • couple • au
10
Pros:

Friendly

Cons:

Clean

2026-09-01 • via Nuitee
D
David • solo_traveller • pa
9
Pros:

Location

Cons:

No dislikes

2026-09-01 • via Nuitee
J
justin • family_with_children • be
8
2026-09-01 • via Nuitee