Sheraton Gateway Hotel in Toronto International Airport

Hotels
•
Sheraton
8.7 (3128 reviews)
Terminal 3, Toronto AMF, P.O. Box 3000 , Mississauga , ca
+1 905-672-7000

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Modern room quality
Cons:
Service delays
Cleanliness issues

Categories

Cleanliness
8.03
Reported issues with cleanliness such as hair in the sink and old towels.
Service
8
Expensive wait times during check-in and room service; understaffed.
Location
10
Unbeatable location for layovers at Pearson airport.
Room Quality
9.04
Rooms are modern and fresh, positive feedback on comfort.
Amenities
8.99
Standard quality amenities for a hotel; slightly limited room service.
Value for Money
8.02
Perceived as pricey compared to the offered service quality.
Food and Beverage
8.48
Dinner menu needs improvement but overall dining experience is good.
Overall Experience
9.03
Overall, a mixed experience with good location and room quality, but service issues affected the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:32

Property Description

Convenient Airport Location:
Located inside Pearson International Airport, our hotel offers direct access to Terminal 3 and a quick Airport Link Train ride to Terminal 1.

Quick Access to Downtown Toronto:
Hop on the UP Express for a stress-free journey to downtown Toronto in under 30 minutes.

Dining and Relaxation Options:
Enjoy international cuisine at the &More Restaurant for all meals and unwind with a drink at the hotel bar. Take a refreshing dip in our indoor swimming pool or stay connected with WiFi available in all rooms.

Book your stay at Sheraton Gateway Hotel for a seamless travel experience!

Important information:

Please note the credit card used for booking must be presented at time of check-in. Please contact hotel to obtain 3rd party authorization form.
Please contact the hotel directly for inquires about the Government Mandated 3-day GAA Quarantine Program.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YYZ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs CAD 38 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.7
Based on 3128 reviews
Cleanliness: 8.03
Service: 8
Location: 10
Room Quality: 9.04
Amenities: 8.99
Value for Money: 8.02
Food and Beverage: 8.48
Overall Experience: 9.03
G
Gary • couple • us
10
2026-07-25 • via Nuitee
O
Outerbridge • family_with_children • bm
9
Pros:

Location

Cons:

None

2026-07-25 • via Nuitee
M
Marc • family_with_children • us
10
Super convenient. Clean. Nice communal areas
Pros:

Proximity to terminal

Cons:

N/A

2026-07-24 • via Nuitee
S
SHEILA ANNE CLARISSE • family_with_children • qa
10
Pros:

All we like

Cons:

None

2026-07-23 • via Nuitee
J
JOSEPHINE • solo_traveller • gb
10
Pros:

Everything

2026-07-23 • via Nuitee
C
Cabrera Ojeda • solo_traveller • mx
10
2026-07-23 • via Nuitee
L
Laurie • couple • ca
10
Great hotel to transition for connecting flights, awesome staff and super convenient access to T3 departures
Pros:

5 min walk to Terminal 3 security
Professional staff, lots of amenities and clean

2026-07-22 • via Nuitee
D
Deborah • couple • gb
8
2026-07-21 • via Nuitee
B
Banan • solo_traveller • ae
9
Pros:

All

Cons:

None

2026-07-21 • via Nuitee
R
raffauf • solo_traveller • us
9
All good here!
Pros:

Location and restaurant

Cons:

All good

2026-07-20 • via Nuitee
L
Lorna • solo_traveller • ca
3
Cons:

Towels, lack of bathtub, empty soap container

2026-07-18 • via Nuitee
Y
YURI • solo_traveller • jp
6
Cons:

チェックアウトに時間がかかった

2026-07-18 • via Nuitee
S
Stephen • couple • gb
4
2026-07-18 • via Nuitee
A
Armin • solo_traveller • at
8
2026-07-18 • via Nuitee
J
Judith • solo_traveller • gb
1
Pros:

Close to arrivals
Fast check in

Cons:

Did not pay attention to request for room away from family or children.
Noise all night long with kids and rude parents in hallways.
Broken elevator .
Brokem escalator
Poor management
Never again
Got stuck in Pearson Airport elevator as well. Noone cared
Canada is broken. Nobody doing their jobs properly at airport or hotel.
Never again
No proper milk with coffee
No kettle
4 star very poor

2026-07-18 • via Nuitee
N
Nicole • solo_traveller • ca
10
Would recommend this!!
Pros:

Fantastic, so beautiful, clouldnt be closer to Pearson, staff was exceptional, rooms clean and excellent facilities in rooms and in hotel.

Cons:

Nothing to note here, everything was great.

2026-07-18 • via Nuitee
H
Hansjoerg • solo_traveller • ch
10
2026-07-18 • via Nuitee
S
Samih • family_with_children • dm
8
2026-07-18 • via Nuitee
D
Dirk • family_with_children • nl
8
Pros:

Perfecte kamer zeer dicht bij de terminals

Cons:

Zwembadwater was aan koude kant en de vloer zeer glad

2026-07-17 • via Nuitee
J
Janice • solo_traveller • us
10
2026-07-16 • via Nuitee