Embassy Suites by Hilton Santa Ana Orange County Airport

Hotels
•
Embassy Suites Hotels
6 (1098 reviews)
1325 East Dyer Road , Santa Ana , US

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Good breakfast
Friendly staff
Cons:
Dirty rooms
Unhelpful service
Construction noise

Categories

Cleanliness
4.14
Significant negative comments about room and common area cleanliness.
Service
7.11
Mixed reviews; staff was friendly but not always helpful.
Location
6.15
Location is standard but affected by renovation noise.
Room Quality
5.1
Rooms were outdated and had issues like broken amenities.
Amenities
5.13
Amenities were lacking and not well maintained.
Value for Money
6.09
Not good value given the state of the property.
Food and Beverage
8.14
Good breakfast received positive mentions.
Overall Experience
6.11
Overall disappointing experience with significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:06

Property Description

Spacious Accommodations and Convenient Amenities
The Embassy Suites by Hilton Santa Ana - Orange County Airport offers suites with separate living and sleeping areas, 2 TVs with pay-per-view channels, and wireless high-speed internet access. The wet bar area includes a refrigerator, microwave, and coffeemaker for added convenience.

Complimentary Breakfast and Evening Manager's Reception
Start your day with a free cooked-to-order breakfast and unwind in the evening with a drink at the hotel's Manager's Reception. Enjoy the convenience of onsite dining at The Refinery Restaurant and Bar, serving lunch and dinner in a casual setting.

Indoor Pool and Fitness Center
Guests can take a refreshing swim in the indoor pool or maintain their fitness routine at the state-of-the-art fitness center. Whether for leisure or business, this 100% nonsmoking hotel in Santa Ana, California, provides a comfortable and convenient stay. Book your stay now at this ideal location with easy access to nearby cities.

Important information:

The primary registered guest of the hotel must be 21+ years of age.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SNA

Location

Guest Reviews

6
Based on 1098 reviews
Cleanliness: 4.14
Service: 7.11
Location: 6.15
Room Quality: 5.1
Amenities: 5.13
Value for Money: 6.09
Food and Beverage: 8.14
Overall Experience: 6.11
E
Ekrem • couple • us
1
2026-09-17 • via Nuitee
D
David • solo_traveller • us
10
Pros:

Loved everything from the lady (with the curly hair) (forgot her name) in the front desk. She was very helpful to the ladies in the breakfast area. Will definitely come back!

2026-09-15 • via Nuitee
M
Matthew • couple • us
7
2026-09-15 • via Nuitee
J
Joao • family_with_children • us
10
Pros:

I love that the rooms are big and have a lot space ,and most of the staff were very friendly and helpful .

Cons:

What I didn’t like was the rooms floor I t was nasty , it looks like they never mop ,and also one of the staff didn’t help at all , when I ask for help if I can get a towel to clean the table in the breakfast area and she came with an attitude saying that that’s not her job , she do dishes and can’t help me because she’s stressed

2026-09-11 • via Nuitee
K
Karina • family_with_children • us
10
Muy commodo dormir y haciarte
Pros:

Muy espaciosa la habitacion y lumpia

Cons:

El elevador tarda mucho y se llena muy rapido

2026-09-08 • via Nuitee
A
April • solo_traveller • us
9
Pros:

I always enjoy the suite with the TV and coffee maker, etc. in the front room, separate from the sleeping area. Of course, the complementary breakfast is excellent. The staff is solicitous and friendly.

Cons:

Can't think of anything.

2026-09-07 • via Nuitee
Q
Quintero • solo_traveller • us
2
Negative
Pros:

Location.

Cons:

First, the cleanliness of the room was well below basic standards, and to make matters worse, we found bugs in the bathroom. Second, the doors were not secure, which made us feel unsafe throughout our stay.Finally, when we simply asked the staff for extra towels, we were told they couldn't provide any.

2026-09-07 • via Nuitee
J
j gr j nh • solo_traveller • us
10
Pros:

Todo era perfecto

Cons:

Los elebadores tube mala suerte se descompuso mientras estaba hospedas

2026-09-07 • via Nuitee
T
Tamara • solo_traveller • us
4
Ok in a budget but wouldn’t stay more than 2 days
Pros:

The amenities were nice I loved the cooked to order breakfast

Cons:

Customer service was not good. The front desk never answered calls from the room, staff came in while we were gonna go clean the room but didn’t restock towels, I had go down to the desk to ask for fan, towels, and linens. Elevators 3/5 were broke the second day. Only 2 luggage racks for the the whole hotel. Doors hardly worked and most of the time didn’t close all the way you had to pull the door hard to ensure they latched .

2026-09-07 • via Nuitee
J
Jorge • family_with_children • us
10
2026-09-05 • via Nuitee
A
ana • solo_traveller • us
8
2026-09-04 • via Nuitee
W
Warren • solo_traveller • us
6
Pros:

Location to the event I attended. Breakfast and Hospitality hour

Cons:

Large hill or lump in the bedroom floor
Place had an old mildew type smell
Air conditioning was malfunctioning most of the time on some of the hottest days of the week
A lamp started smoking,
The place is falling apart from the inside

2026-09-03 • via Nuitee
K
Katina • family_with_children • us
6
Pros:

The breakfast was awesome!

Cons:

The air conditioning wasn’t very good

2026-08-30 • via Nuitee
J
Janet • solo_traveller • us
8
Nice Happy hour and a nice breakfast.
Pros:

Parking Great. Food good but a bit warm in main area. Location was great.

Cons:

Shower in the room leaked. Main area was very warm but having water out was great! Room Thermostat not working. Bed lumpy.

2026-08-27 • via Nuitee
S
Sally • family_with_children • us
8
busy hotel that works well for families
Pros:

This hotel is well set up for families and groups traveling together. Our group (2 adults, teenager) fit well in the suite, with some measure of privacy for all. Breakfast was great and easy to manage, although slightly crowded at times.

Cons:

It's slightly chaotic and things got missed in the rush - some days, our room was not cleaned, we asked for bedding so the sofa bed could be used and it was not provided, when we finally got bedding, it was inadequate and we had to borrow from local family members.

2026-08-25 • via Nuitee
T
Tisha • family_with_children • us
9
2026-08-25 • via Nuitee
S
Steve • solo_traveller • us
9
Pros:

Very friendly staff and excellent breakfast

2026-08-22 • via Nuitee
V
vaiomounga • solo_traveller • us
7
2026-08-21 • via Nuitee
S
Stotko-vigil • solo_traveller • us
10
2026-08-16 • via Nuitee
S
Stotko-vigil • solo_traveller • us
10
2026-08-16 • via Nuitee